Imaging: What works, what s possible

Imaging: What works, what s possible

A strategic overview: Digital Bangladesh Policy formulation Decentralization of public services delivery Simplification of public services Capacity building of government officials Innovation culture Nurturing data-driven decision making Strengthen of South- South network

How the journey started! We were.. 146 Million Population 2.67% Internet Users Ranked 142 in E- Government Development Index 44 Million+ Mobile cellular subscription Vision- 2021 Declared in 2008 We are.. 160 Million Population 41.52% Internet Users Ranked 115 in E- Government Development Index 130 Million+ mobile users

The dream comes to reality.. What we have done!

Policies smoothen the path of Digital Bangladesh Vision-2021 39 Policy and Law formulation ICT Policy 2009 Right to Information Act 2009 Cyber Security Policy 2010 Rural Connectivity Policy Guideline 2010 ICT Act 2013 (amended) National e-governance Architecture Guidelines for Utility Bill Payment Mobile Banking Policy Guideline Proactive Information Disclosure Guidelines 2014 5

One-Stop Digital Service Access Point 64 Districts 5,286 Digital Centres.. Services 150 services Expatriates Digital Centre Expatriates Digital Centers in Saudi Arabia for Migrant workers

Simplification of public service delivery Whole-of-Government approach Digitized Simplified Decentralized Reduces Time, Cost and Visit

5 days Empathy training for Govt. officials 2 days in-house training Ministry/Directorate/District Innovation seminar by Ministry/Directorate/District 3 days service design training by a2i Documentation training Mentoring training Outcome: Resource pool, Innovation projects, e-service design

Nurtured Innovation Culture

Incentivization Innovations through a2i Innovation Fund 76 122 38% GOVERNMENT INITIATIVES Funded Initiatives: 198 PRIVATE INITIATIVES 62% Land (4) Social Welfare & Disability (2) Life Saving & Security (4) Women (2) Others (6) Agriculture & Food (12) Communication (1) Social Welfare & Disability (16) Women (7) Others (10) Agriculture & Food (15) Communication (4) e-service (16) Health & Environment (8) Life Saving & Security (15) Finance (4) Education & Skill (7) e-service (26) Land (1) Health & Environment (17) Finance (3) Education & Skill (18)

Any Location Any Device

Global Launching of SDG Tracker 20 September 2017 during UN General Assembly (HPM Of Bangladesh)

Main Features Captures national and regional data; Customizable in any language; Target setting and progress tracking; Data visualization and reporting progress; Correlation among multiple SDG indicators; Dashboard for the Ministries/Directorates, and MDG data archiving.

Dashboard

Data Ecosystem and Scopes Public representatives Policy Decision Data repository SDG Tracker Data visualizatio n Ministries Directorates Government Agencies Development partners CSOs Evaluation Reporting International organizations Progress Tracking 18 Citizens Private Sectors

Collaboration on SDG Tracker Around the WORLD 11 Uganda Tunisia Somalia Fiji Bhutan Nigeria Malawi Maldives Namibia Ecuado Paraguay

Remarkable Improvement in UN E-Government Development ranking E-Government Development Index Online Service Index (OSI) 150 148 0.7847 124 115 0.4444 0.3464 0.6232 Australia Austria Canada Estonia USA Singapore India 2012 2014 2016 2018 2012 2014 2016 2018 What we have learnt: Competition, Collaboration, Updated open data, Priority, E-Participation

TCV saving till 2017 Number of Services Provided 287 M Time Average saved per service 4.18 Persons days TCV Saved till 2017 1.2 B Persons days Cost US$ 16.37 US$ 4.7 B Visit 21 2.18 visits 627 M visits Source: 85 TCV study

Partnership Scenario 350+ Partners across the world 5% Partnership of a2i 2% 19% 32% Academia Non-profit making Government Private 22 42% 3 7 4 2 9 16 13 6 20 31 Partnership with differnt sectors 33 65 137 Academia Agriculture Banking/Finance Citizen Service E-Commerce Education Financial Inclution Health Media Research Skill Development Technology Telecom

Creation of South-South Network for Public Service Innovation (SSN4PSI) With PMO, ERD Honorable Prime Minister of Bangladesh, on the sidelines of the 71st session of the United Nations General Assembly in September 2016, proposed a collaborative South-South Network on Public Service Innovation (SSN4PSI) SSN4PSI was launched at Global South-South Development Expo in Antalya, Turkey in November 2017 1 st Workshop of SSN4PSI in Dhaka, Bangladesh in 2017 Cooperation Service Design Fiji SDG Tracker Peru & Paraguay Apprenticeship Singapore e-gov Philippines, Somalia 16 partnership opportunities created First e-newsletter for SSN4PSI launched 2nd Workshop of SSN4PSI in Astana, Kazakhstan in 2018 2

UN DESA- Bangladesh Partnership ICT4SDGs project Contents: Situation Analysis Programme Design Key stakeholders engagement Programme Implementation and Monitoring Results Dissemination

Why ICT4SDGs Concept developed Objectives: Building institutional capacity Encouraging data-driven decision Measuring development progress through ICT enabled initiatives

Situation Analysis and Considering Factors National Development plan (7 th Five Year Plan) Vision 2021 agenda National ICT policy and strategy ICT national readiness MDG final evaluation report Global ranking (UN E-Government survey, IDI, etc.) Engaging key drivers in SDGs area Prime Ministers Office National statistics Office Planning commission Cabinet division

Design Project Roadmap Consultation with relevant stakeholders Priority set: SDG goals, targets and Indicators Analyzed action plans of SDG leads. Baseline data for selected indicators Materials development (concept notes, write up) Capacity building workshop Feedback consideration Implementation framework & potential intervention identification

Capacity building workshop at National Level ICT4SDGs concept spreading among stakeholders Outcome: Identified priority SDGs Identified lead and Co agencies against selected SDGs Draw action plans Stakeholders engagement Next courses of action

Consultation meeting with lead agencies Thematic areas: Social protection ICT skills Unemployment NEET population Tourism Financial inclusion Access to justice Digital identity Data/implementation Gaps SDG national action plans Scope of collaboration Potential ICT intervention

Explore Field Scenario Youth development ICT Skills SDG localization and awareness Data flow (bottom to up) Scope of ICTs intervention at field level NEET population (Apprenticeship program)

2nd Capacity building workshop at National Level Engaging stakeholders from different dimension Principal Coordinat or of SDG Affairs Head of Digital govt. Division, UNDESA Lead & co-lead agencies includin g 2 female leads Higher level officials Officer s from field level Developm ent partners Media persons Academia

2nd Capacity building workshop at National Level Video

Implementation framework on selected SDGs Social protection ICT skills Unemployment rate NEET population Access to justice Financial Inclusion Digital Identity Central MIS for social protection Provide training on ICT skills at field level Strengthening and Modernization of youth development centers Integrated NEET youth data management system Digital database National Financial Inclusion Strategy Provision for submission of birth & death certification

Potential Interventions SDG skills dashboard to track national training institutions to reduce the rate of NEET population Policy guideline for Point of Sale (micro ATM) machine as an alternative of ATM machine/branches Policy guideline to minimize the gaps in accessing to the financial services

ICT 4 NEET population Tracking NEET population (28% of total youth and adult population) through Skills dashboard 69 training institute in one dashboard Connecting 64 Youth development centers Connecting all training institute District wise NEET people tracking Ensuring decent job placement through Apprenticeship program

ICT 4 Financial Inclusion Social Safety net payments constitute over 12% of the National budget NID Digital payment architecture ensured a secured, transparent and cost efficient payment system for SSN beneficiaries Piloted for 100,000+ beneficiaries in 1 District and 11 Upazilas; Scale up from August 2018 Hon ble Prime Minister inaugurated on 17 July 2018 Still 50% people in Bangladesh don t have an Bank account!! ICT4SDGs intervention Test of Point of Sale (POS) machine as an alternate of ATM/Bank branches in Rural areas to cover unbanked people

Challenges we found Challenges: Readiness at the supply side Multi-stakeholder engagement Data gap in required field Coordination within the government agencies and private agencies Resource constraints Information and Policy gap

Learnings National development plan in alignment with SDGs Collaboration and coordination within the government agencies Web based data monitoring platform lack of data literacy of implementing agencies Make process easier enhance implementation procedure Reduces time, cost and visits Misperception may create

Dream Trajectory for Bangladesh Middle Income Country Development Junction Prosperous Nation DEPENDS on our ability to translate the vision Safe Delta VISION 2021 SDGs 2030 2041 DEVELOPED COUNTRY 2071 100 YEARS of INDEPENDENCE 2100 DELTA PLAN 39

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