Food Allergy Heroes Walk How to Use Email in Your Participant Center It is proven that people who send emails from their Participant Center raise up to 11 times more money than those who don t. When you use your Participant Center s email function, you can choose from one of our pre-written templates or write your own email solicitation. Then, when you send out your emails, you can track who opened the email and whether they clicked to view your page. You can also track their donation. The steps below will help you get started and become a food allergy avenger; a powerhouse, not only spreading awareness about food allergies, but also raising critical funds to help us create the world in which we d like to live. A world without food allergy, where no family has to face the life-threatening fear of an allergic reaction. If you have any questions, call your Walk Manager at (800) 929-4040. Here are the 5 steps to using email in your Participant Center. Click on a link below to be taken to that step, or simply scroll down to start from the beginning. Step 1: Log In & Open Email in Participant Center Step 2: Choose & Edit Your Message Step 3: Add Contacts - Hotmail, Apple, Outlook, AOL or any other - Gmail or Yahoo - Add Individual Contact Step 4: Send Emails Step 5: Follow Up
Step 1: Log In & Open Email in Participant Center Visit www.foodallergywalk.org Click mylogin on the top right-hand side of the screen **If you can t remember your username or password, you can click Forgot Password? or Forgot Username? on the login screen Once at your home screen in your Participant Center, you can navigate to the email application by clicking Email on the top navigation buttons at the left, or the blue box that says Send email.
Step 2: Choose & Edit Your Message When you navigate to the email feature, you will see a screen that outlines the steps to sending an email. The steps are: 1. Configure 2. Compose 3. Set Recipients 4. Preview & Send The first step to configuring a message is to select which type of message you d like to send. If you are sending a solicitation, click Solicitation in the list. This will then drop down a list of 3 solicitation email templates that we have pre-loaded for you. Click Preview after each title to review each message before selecting one. Once you select the message you d like to use, click Next
The great thing about the pre-loaded templates is that you can customize them even after you select the template. Just place your curser in the box that says Subject to edit the subject. And then place your curser in the text box with the message to add a personal message at the top and tell your story about why participating in the Food Allergy Heroes Walk is important to you. If you would like to save your edits, but are not yet ready to send, you can click Save as Draft which will then place this email message in your Drafts folder. If this is an email that you know you will be sending out to multiple groups of people, you can Save as template so that you can be sure to access it again after it has been sent out. If you forget to save it as a template, you can always reference sent messages in your Sent folder. And before you continue, it is always a good idea to Preview the message so you can see what it will look like to your recipients. When your message is ready to be sent, click Next
Step 3: Add Contacts Now it s time to add people to your Contacts. The fastest and easiest way to add contacts is to Import Contacts. o If you are a returning participant, your contacts list is automatically generated in your Participant Center with the name and email address of people you have previously contacted by emails via the Participant Center Email area as well as anyone who has made a donation to support your fundraising efforts. Once you click Import Contacts, you will be taken to a screen to Select an Import Source. Hotmail, Apple, Outlook, AOL or any other If you have a different email account, select File based import for Hotmail, Apple, Outlook, AOL, etc o For help importing your contacts from a.csv file, please view this easy HOW TO GUIDE. Gmail or Yahoo If you have Gmail or Yahoo account, you will simply select the corresponding choice and click Next.
If using Gmail or Yahoo, you should get a pop-up box asking you to login to your Gmail or Yahoo email account. *If you do not get a pop-up from Gmail or Yahoo, click Display Consent Pop-Up Once logged in to your email account, you will need to click Allow so that our system to access your contacts. Next, your email contacts will sync over to your Participant Center automatically. You will know this was successful when you see the message Ready to import retrieved contacts into your participant center address book. Click Next.
Now you will Select Contacts to Import. You will have a choice to Import all (#) contacts into your Participant Center Address Book or Import some of the retrieved contacts into your Participant Center Address Book. o Remember, this step only adds these contacts into your Address Book. You do not automatically send emails to people whom you import into your Participant Center, but you simply have the choice to send an email to them later. If you would like to hand-select which contacts to import, you can choose the second option, and will see the list of contacts that has been retrieved. You will then click the box to the left of each name if you would like to import this contact into your Address Book. You also have the choice to select them all at once by clicking Select all Once you select the contacts you would like you save, click Next. You will then get confirmation of the number of contacts you have added to your address book.
Add Individual Contact To add names and addresses one at a time, click Add Contact. You will then see a pop-up screen to add in the information of your contact Once you enter their information, click Add to see them added to your Available Contacts list. Step 4: Send Emails After you have added Available Contacts to your address book, you simply select those people you would like to send this message to, and you will then see their names populate in the Recipient List. Click Next.
Next you will see a preview of what your message will look like before you send it: You will notice a message that A link to your Page will automatically be added to the bottom of your message. This is where your personal page link will automatically be inserted into every email as it is sent out. If the message looks good, hit Send! And if you re not ready to send it, you will notice you have the option here again to Save as draft or Save as Template.
You will next receive a confirmation message that lets you know that your emails were sent out Step 5: Follow Up Once your emails have been successfully sent out, you can check the status of each email by clicking again on Email on the top navigation. Then select Contacts
Next you can see which of your contacts you have sent an email to, whether or not they have opened it, if they clicked to visit your page, and if they made a donation this year or the previous year. It is here that you can track your email results and make following up easy! For instance, if you see that you have sent someone multiple messages, but they were never opened, then perhaps you should mention something to them in-person. Or, if you know someone clicked to view your page, then it is likely they want to donate, they just didn t have their payment information at the time that they viewed your personal page. - End - Thank you for taking the time to learn how to send emails from your participant center. Your commitment to making the world a safer place for people with food allergies is nothing short of heroic.