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Transcription:

e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 www.cityandguilds.com/e-quals07 March 2007 Version 1.0

About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and HAB (the Hospitality Awarding Body). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement Access to assessment and qualifications is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2007 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification the Standard Copying Conditions on the City & Guilds website. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0)20 7294 2850 or faxing +44 (0)20 7294 3387. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)20 7294 2800 F +44 (0)20 7294 2400 www.cityandguilds.com enquiry@cityandguilds.com

Contents Unit 025 Using the internet for finding, selecting and sending information Syllabus Overview 2 Outcome 1 Identify system requirements 4 Outcome 2 Describe and use Internet services 6 Outcome 3 Use e-mail 8 Outcome 4 Use Internet conferencing 9 Outcome 5 Identify Internet security issues 10 Unit record sheet 11 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 1

Unit 025 Using the internet for finding, selecting and sending information Syllabus Overview Rationale The aim of this unit is to provide candidates with an intermediate level of skills and knowledge to competently prepare for, and perform a variety of internet related tasks using Information and Communication Technologies (ICT). Candidates will develop a more demanding understanding of the internet and browser application, the operating system in everyday usage and the ability to work in a generally unsupervised role solving issues competently without direction. Learning outcomes There are five outcomes to this unit. Identify system requirements Describe and use Internet services Use e-mail Use Internet conferencing Identify Internet security issues Guided learning hours It is recommended that 60 hours should be allocated for this unit. This may be on a full time or part time basis. Connections with other qualifications This unit contributes towards the knowledge and understanding required for the following qualifications: IT Users N/SVQ (itq) Level 2 Outcome Unit 1, 2, 3 201 Make selective use of IT 2 1, 2, 3, 4, 5 202 Operate a computer 2 1, 2, 3 205 IT security for users 2 1, 2,3, 4, 5 206 Internets and intranets 2 1, 2, 3 207 Email 2 1, 2, 3, 4, 5 217 Use IT systems 2 1, 2, 3 218 Use IT to exchange information 2 2 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025

Key Skills This unit contributes towards the Key Skills in the following areas: Application of number Communication C 1.2 IT IT 2.3 Working with others Problem solving PS 2.1 Improving own learning Assessment and grading Assessment will be by means of a set assignment covering both practical activities and underpinning knowledge. e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 3

Unit 025 Outcome 1 Using the internet for finding, selecting and sending information Identify system requirements Practical activities 1 customise a browser eg a choose a web page as a home page b enable/disable images c recognise the relevance of cache settings d rearrange toolbars e configure web page access restrictions f enable/disable the acceptance of cookies 2 use appropriate compression/decompression software a create a single compressed file containing several files b open/examine a compressed file to view the contents c extract/decompress files contained within a compressed archive d file to a specified location. Underpinning knowledge 1 identify and describe the hardware specifications required to make use of services available via the Internet a communication/connection type and speed b modem/router type and speed c computer 2 identify the different types of connection available a dial-up b ISDN c leased line d ADSL e cable connection f networked connection 3 describe the effect of the transmission speed of a modem/router on time and cost 4 describe the different types of software required to access the Internet 4 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025

Underpinning knowledge continued 5 identify the information that may be necessary to enable the first connection with ISP a service provider name b connection type c telephone number of local host d details of modem e ISP software f username g password 6 identify the software for creating, sending, receiving and managing e-mail 7 describe the different types of Internet service provider, the services they provide and their charges 8 identify variations in web page appearance according to the browser used and the resolution of the screen upon which it is viewed 9 describe the purpose of cookies 10 describe the advantages of using compression/decompression software. e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 5

Unit 025 Outcome 2 Using the internet for finding, selecting and sending information Describe and use Internet services Practical Activities 1 access www, search engines or meta search engines to search for data using simple and complex criteria eg text string in quotes, relational operators or Boolean operators to effectively a locate sites b locate sites containing specified information 2 navigate web pages by using: a URLs b textual and graphical hyperlinks (hotspots) c selecting from favourites/bookmarks 3 participate in appropriate newsgroups 4 participate in a discussion forum (Chat) 5 locate a shareware and freeware application from the Internet and download/save to a specified location 6 Use FTP software to transfer files between specified locations. Underpinning knowledge 1 describe the services available via the Internet ie a WWW b e-mail c newsgroups d talk and chat e FTP f telnet g audio/video conferencing h data conferencing (document sharing) i e-commerce j discussion groups (bulletin boards) k desktop sharing 6 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025

Underpinning knowledge continued 2 describe the relevance/implications of the Internet in terms of: a immediate access to information b censorship c international trade d learning e intellectual freedom f misuse g viruses h potential for Internet payment fraud or phishing i infringement of copyright/licensing. e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 7

Unit 025 Outcome 3 Using the internet for finding, selecting and sending information Use e-mail Practical activities 1 use an Internet service to create a web-based e-mail account 2 use the web-based e-mail account to create, send and receive e-mail messages 3 use file management to store, print and delete e-mails 4 configure an e-mail application to provide an automated means to reply to e-mail messages 5 maintain an address book to a add addresses b edit existing addresses c delete addresses d set up and maintain groups 6 create and send messages to e-mail groups. Underpinning knowledge 1 identify the potential advantages and disadvantages of using web-based e-mail instead of a dedicated e-mail program 2 describe potential problems associated with using automated reply methods where groups or lists of recipients are concerned 3 state the advantages of using an address book 4 explain the term spam 5 identify ways in which spam can be reduced. 8 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025

Unit 025 Outcome 4 Using the internet for finding, selecting and sending information Use Internet conferencing Practical activities 1 access a conferencing program 2 start conference calls 3 receive conference calls 4 transfer a file to connected user 5 use a whiteboard facility 6 exit a conference call correctly. Underpinning knowledge 1 explain that the basic function of a conferencing program is to enable real-time communication eg a writing b sound c video d whiteboard. e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 9

Unit 025 Outcome 5 Using the internet for finding, selecting and sending information Identify Internet security issues Practical activities 1 set security features: a virus protection b firewall c alerts d digital signatures e passwords. Underpinning knowledge 1 identify the reasons for using the following security features: a virus protection b alerts c digital signatures d passwords e firewalls f spyware and adware blockers 2 identify the types of information that may be protected by copyright a music b video c software d graphics e textual documents 3 describe web site security in terms of a security certification b locks c public/private keys d digital signatures e encryption f passwords g phishing. 10 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025

Unit record sheet This sheet to be amended to be the same as given during last editing day for labels etc Use this form to track your progress through this unit. Tick the boxes when you have covered each outcome. When they are all ticked, you are ready to be assessed. Outcome Date 1 Identify system requirements 2 Describe and use Internet services 3 Use e-mail 4 Use Internet conferencing 5 Identify Internet security issues Candidate Signature Date City & Guilds Registration Number Quality nominee (if sampled) Date Assessor Signature Date External Verifier Signature (if sampled) Date Centre Name Centre Number e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025 11

Published by City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)20 7294 2468 F +44 (0)20 7294 2400 www.cityandguilds.com www.cityandguilds.com/e-quals07 City & Guilds is a registered charity established to promote education and training 12 e-quals Unit Syllabus Level 2 Using the internet for finding, selecting and sending information 7266-025