Information for Test Coordinators and Test Administrators of the Hawai i Smarter Balanced, HSA Science and Endof-Course Exams September 17, 2015 2:30 PM 3:30 PM HST For audio, please call toll free: 1-800-682-8537
Accessing Today s Presentation The PowerPoint presentation will be available on the Resources page of the Smarter Balanced, HSA Science and EOC Exams test portals. For Audio, Please Call: 1-800-682-8537 2
Accessing Today s Presentation For Audio, Please Call: 1-800-682-8537 3
Accessing Today s Presentation For Audio, Please Call: 1-800-682-8537 4
Schedule of Webinar Trainings Webinar Title Date/Time Primary Audience Description Technology Requirements September 10 2:30-3:30 pm Technology Coordinators This session will focus on the technology requirements for online testing, including secure browsers and common questions and related topics. Test Coordination/ Administration Online Reporting System September 17 2:30-3:30 pm September 24 2:30-3:30 pm Test Coordinators & Test Administrators Test Coordinators & Test Administrators This session will focus on the online assessment system, including features of the system and how to prepare for and administer assessments and exams. This session will focus on navigating the Online Reporting System and generating test completion reports and score reports for students. For Audio, Please Call: 1-800-682-8537 5
Presentation Roles and responsibilities Resources Scheduling Preparing for online testing Systems Overview Training and Practice Tests Today s Agenda Q & A You can submit written questions anytime through the Q & A function on your toolbar at the bottom of your screen. We will collect these questions and answer them verbally during the Q & A section. You can also raise your questions on the phone during the Q & A section after the presentation The operator will announce when you can ask questions verbally. Note: We are recording these webinar trainings and the recordings will be posted online at alohahsap.org. For Audio, Please Call: 1-800-682-8537 6
Overview of Online HSAP Process Prepare Technology Register Online System Users Install secure browsers Configure network firewall and proxy for access to Online HSAP systems Check to make sure you are using supported browsers Disable popup blockers Install Flash Principals register Test Coordinators (TCs) in TIDE Test Coordinators register Test Administrators (TAs), Teachers and Interim Scorers in TIIDE Complete Training Conduct Online Assessments Hand Score Smarter Balanced Tests Review Reports TCs, TAs, and Technology Coordinators participate in webinar trainings TCs and TAs complete online TA Certification Course TCs provide information and training for TAs in their schools TAs practice using TA Training Site to administer assessments and exams Students use Training Tests to become familiar with online assessment system and tools Develop an assessment schedule/plan Communicate with parents about assessments and exams Determine appropriate accommodations for students Set accommodations in TIDE or request state approval for identified accommodations Administer assessments and exams through TA Site TCs, TAs, Teachers and Interim Scorers must hand score all student responses on the Smarter Balanced Interim Assessments in the THSS system. Smarter Balanced Summative Assessments will be hand scored by a contracted vendor. TCs, TAs, Principals, and Teachers review "Plan and Manage Testing" to see which students still need to complete assessments and exams Principals and Teachers review Score Reports to examine student learning and determine which students may need additional support, or to take an assessment or exam again. For Audio, Please Call: 1-800-682-8537 7
Test Coordinator Role and Responsibilities Key Responsibilities: Identify Test Administrators, Teachers, Proctors and Interim Scorers (as needed) and ensure that they are properly trained. Disseminate information about testing to families, including Parent Information Booklet and appropriate parent letter. Create or approve testing schedules and procedures for the school. Work with technology coordinator to ensure that the current 2015-2016 secure browser is installed and any other technical issues are resolved. Monitor testing progress during the testing window and ensure that all students participate as appropriate. Ensure that all student Smarter Balanced Interim Assessment responses are being hand scored in the Teacher Hand Scoring System (THSS). Handle testing problems as needed. Complete the updated online TA Certification Course and review all relevant manuals and guides. You must re-take the updated TA Certification Course even if you completed it last school year. For Audio, Please Call: 1-800-682-8537 8
Test Administrator Role and Responsibilities Key Responsibilities: Complete the updated online TA Certification Course and review all relevant manuals and guides. You must re-take the updated TA Certification Course even if you completed it last school year. Prepare the assessment environment, ensuring that students have the necessary equipment and materials, including scratch paper, Algebra II Reference Sheets, keyboard shortcut handouts, and pencils as appropriate. Administer assessments or exams following the Directions for Administration. Report testing incidents. Shred scratch paper and other handouts in a secure manner if written on by students. Ensure that all student Smarter Balanced Interim responses are being assigned to be hand scored in THSS. For Audio, Please Call: 1-800-682-8537 9
Key Resources for Online HSAP Testing (Please visit alohahsap.org for more Resources for 2015-2016) Resource Description Primary Audience HSAP System Requirements TIDE User Guide Test Administration Manuals Guide to Navigating the Online HSAP Administration Teacher Hand Scoring System User Guide Guide to Online Reporting System Provides information on hardware, software, and Internet requirements for online testing and secure browser installation instructions. Provides screenshots and step-by-step instructions for accessing and navigating the TIDE system. Provides information on policies and procedures for administering assessments and exams, including step-by-step Directions for Administration. Provides screenshots and step-by-step instructions for accessing and navigating TA Live Site and Student Testing Site. Provides instructions for accessing and using the Teacher Hand Scoring System for the Smarter Balanced Interim Assessments. Provides screenshots and step-by-step instructions for accessing and navigating the Online Reporting System. Technology Coordinators Test Coordinators Test Coordinators Test Administrators Test Coordinators Test Administrators Test Coordinators Test Administrators Teachers, Interim Scorers Test Coordinators Test Administrators Teachers For Audio, Please Call: 1-800-682-8537 10
Key Dates for Online Smarter Balanced (Please visit alohahsap.org for more Important Dates for 2015-2016) Date Description August 31, 2015 September 1, 2015 September 2, 2015 September 2, 2015 TIDE System Available for 2015-2016 Test Administration Updated Training and Practice Tests Available on Smarter Balanced Portal Online TA Certification Course Available for TCs and TAs Updated Interim Tests Available on Smarter Balanced Portal September 15, 2015 Online Reporting System Available for 2015-2016 February 19, 2016 April 6, 2016 May 26, 2016 2015-2016 Grades 3 8 Online Summative Smarter Balanced Testing Window Opens 2015-2016 Grade 11 Online Summative Smarter Balanced Testing Window Opens 2015-2016 Online Summative Smarter Balanced Testing Window Closes for Grades 3 8 and 11 For Audio, Please Call: 1-800-682-8537 11
Key Dates for Online HSA Science (Please visit alohahsap.org for more Important Dates for 2015-2016) Date August 31, 2015 Description TIDE System Available for 2015-2016 Test Administration September 2, 2015 Online TA Certification Course Available for TCs and TAs September 15, 2015 Updated Training and Practice Tests Available on HSA Science Portal September 15, 2015 Online Reporting System Available for 2015-2016 October 13, 2015 May 26, 2016 2015-2016 Grades 4 and 8 Online HSA Science Testing Window Opens 2015-2016 Grades 4 and 8 Online HSA Science Testing Window Closes For Audio, Please Call: 1-800-682-8537 12
Key Dates for EOC Exams (Please visit alohahsap.org for more Important Dates for 2015-2016) Date August 31, 2015 September 2, 2015 Description TIDE System Available for 2015-2016 Test Administration Online TA Certification Course Available for TCs and TAs September 15, 2015 Online Reporting System Available for 2015-2016 October 27, 2015 Updated Training and Practice Tests Available on EOC Portal December 1-17, 2015 Fall Testing Window: All EOC Exams (Block Schedule Schools ONLY) May 2-26, 2016 Spring Testing Window: All EOC Exams For Audio, Please Call: 1-800-682-8537 13
Online Smarter Balanced Scheduling Schools may test students at any time during school hours within the testing window. Students may take the online Smarter Balanced Interim Assessments up to five times during the testing window and may take the Smarter Balanced Summative Assessments one time. Each Smarter Balanced ELA and Mathematics Assessments is comprised of two parts: the Computer Adaptive Test (CAT) and the Performance Task (PT). Students will not receive scores until both the CAT and PT portions of a subject s Assessments has been completed and hand scoring has occurred. All Smarter Balanced Computer Adaptive Tests (CATs) must be completed within 45 calendar days of the start date, or the test opportunity will expire. All Smarter Balanced Performance Tasks (PTs) must be completed within 10 calendar days of the start date, or the test opportunity will expire. Assessments are not timed. A typical student may need 2 class periods of approximately 45 minutes to complete the CAT or PT portions of a Smarter Balanced Assessment (include additional time for directions, logging in, etc). For more information on scheduling Smarter Balanced Assessments, refer to the 2015 2016 Smarter Balanced Test Administration Manual found on the Smarter Balanced Portal. For Audio, Please Call: 1-800-682-8537 14
Online HSA Science Scheduling Schools may test students at any time during school hours within the testing window. Students may take the online Hawai i State Science Assessment (in English) up to three times during the testing window. All online assessments must be completed within 45 calendar days of the start date, or the test opportunity will expire. Students must wait 14 calendar days before starting the next test opportunity. The 14-day wait period will be lifted during the last five weeks of the testing window. Assessments are not timed. A typical student may need 2 class periods of approximately 45 minutes to complete an assessment (include time for directions, logging in, etc). For Audio, Please Call: 1-800-682-8537 15
EOC Exam Scheduling EOC Exams may be administered at any time during school hours within each testing window. Only students enrolled in the applicable course(s) at the time of testing will be allowed to take the EOC Exam(s). Intermediate/middle schools that offer any of these courses, e.g., Algebra I, will also administer EOC Exams to students enrolled in these courses. Students will be given one opportunity to take an EOC Exam within the testing window during the last two to four weeks of the corresponding course. Under certain circumstances, a second opportunity may be granted if the Test Coordinator completes and submits a Test Impropriety Report in TIDE. The report must contain a description of the conditions under which the first opportunity was administered and the reason(s) why the test opportunity should be reset. The HIDOE Assessment Section will inform the Test Coordinator via the TIDE system whether or not the request is approved. The Algebra I, Algebra II, Biology I, and U.S. History EOC Exams will require approximately 90 minutes to be administered. Students may be given as much time as needed to complete their exams and may pause their exams and complete them on a later date that is still within the same EOC testing window. For Audio, Please Call: 1-800-682-8537 16
Online Smarter Balanced, HSA Science and EOC Exam Scheduling Students can be tested in any room that provides a quiet environment where other students are not participating in learning activities. There must be enough computers for a group of students, plus one computer for the Test Administrator. Some schools will use computer labs, and others will use mobile computer carts brought into classrooms. Work with your Technology Coordinator to ensure that the number of students testing does not exceed the recommended maximum for each wireless access point in your school or lab (see the HSAP System Requirements document for additional information about how many students should test at a time). Ensure that students begin a test session in smaller groups (a staggered login) so all students are not trying to click the Begin Test Now button at the same time. For Audio, Please Call: 1-800-682-8537 17
Online HSA Science and EOC Exam Scheduling Formula Example Step 1 Step 2 At your school, how many students will take the online HSA Science Assessment or EOC Exams? At your school, how many computers are available in all computer labs or mobile carts that will be used for online HSA Science Assessment or EOC Exams? Course Number of Students Algebra I 100 Algebra II 50 Biology I 100 U.S. History 50 Step 3 At your school, how many class periods per day will be used for testing? Assume a class period is approximately 45 minutes. Step 4 Multiply the results of Steps 2 and 3 and then divide by two. Step 5 Divide the total number in Step 1 by the result of Step 4. This gives you the total number of days required for your school to assess students once. School A has one computer lab with 30 computers. School A will test 4 class periods per day each day of the week. 300 = total student testing sessions needed to test once (4 x 30) 2 = 60 student sessions available per day 300 60 = 5 days needed to test students once For Audio, Please Call: 1-800-682-8537 18
TIDE Register users and update student info Online TA Certification Course Get certified Training/Practice Site Prepare for assessments or exams Online HSAP Systems Live Online HSAP Administer online Smarter Balanced, HSA Science, EOC Exams and Alternate assessments Training and Practice Tests Test Administrator Training Site Teacher Hand Scoring System Hand score student responses from the Smarter Balanced Interim Assessment Test Administrator Live Site Student Testing Site Reporting Track student opportunities and results Test Management Center Score Reports For Audio, Please Call: 1-800-682-8537 19
Online HSAP Systems: Passwords Principals must log into TIDE and enter or verify the school s Test Coordinator(s) information. Test Coordinators must then log in and add/verify Test Administrator and Teacher users. If a Test Coordinator or Test Administrator has changed, the previous person s name must be deleted and the new name and other information added. Newly added users will receive an e-mail from HSAP-DoNotReply@airast.org that contains a temporary password and a link to sign in to HSAP systems. Users must log in with the temporary password within three (3) days of receiving the email in order to activate the account. Newly added users will be prompted to update their password and select and answer a security question. Returning users will be able to use their current username and password. A user may request a new password at any time by clicking Forgot Your Password?, entering their username and answer their security question. An email will the be sent from HSAP-DoNotReply@airast.org that contains a temporary password and a link to sign in. Users must log in with the temporary password within three (3) days of receiving the email in order to activate the account. Users will be prompted to update their password. The username for any user is the email address that was entered in TIDE for the user. Contact the HSAP Help Desk at 1-866-648-3712 if you need help with a username or password. For Audio, Please Call: 1-800-682-8537 20
Online Smarter Balanced: Grades To Be Assessed Content Area Grades Tested Testing Window Smarter Balanced ELA and Mathematics Summative Assessment 3, 4, 5, 6, 7 and 8 February 19, 2016 - May 26, 2016 Smarter Balanced ELA and Mathematics Summative Assessment 11 April 6, 2016 - May 26, 2016 Online HSA Science: Grades To Be Assessed Content Area Grades Tested Testing Window Hawai i State Science Assessment 4 and 8 October 13, 2015 - May 26, 2016 For Audio, Please Call: 1-800-682-8537 21
EOC Exams: Content Areas and Grades To Be Assessed Content Area Grades Tested Testing Windows Algebra I Algebra II Biology I U.S. History Any student enrolled in course Any student enrolled in course Any student enrolled in course Any student enrolled in course Fall: December 1-17, 2015 Spring: May 2-26, 2016 Fall: December 1-17, 2015 Spring: May 2-26, 2016 Fall: December 1-17, 2015 Spring: May 2-26, 2016 Fall: December 1-17, 2015 Spring: May 2-26, 2016 For Audio, Please Call: 1-800-682-8537 22
Exemption from Online Smarter Balanced, HSA Science and EOC Exams Testing Students who: Have a significant medical emergency Are receiving services at an out-of-state residential program Meet the requirements of Regulation 4140, Exceptions to Compulsory School Attendance For Audio, Please Call: 1-800-682-8537 23
Criteria for Online Smarter Balanced, HSA Science and EOC Exams Testing of Students in Certain Populations Alternative program, home/hospital instruction, and serious disciplinary action status students must be tested at least once if: Student is currently enrolled in grade 3 8 or 11 or in a course with a corresponding EOC Exam at a public school or a public charter school in Hawai i, as indicated by the Department s official statewide student database. Student s current physical, mental, and/or emotional needs do not prevent the student from taking the assessment or exam at the most appropriate site. Home-schooled students may take the Smarter Balanced and HSA Science Assessments at least once at the request of their parents ( courtesy testing ). For Audio, Please Call: 1-800-682-8537 24
Special Procedures for Online Smarter Balanced, HSA Science and EOC Exams Testing Student Population Alternative Program (off-island)* Home/Hospital Instruction (off-island)* Serious Disciplinary Action Status (off-island)* Home-schooled ("courtesy tested") Process TC must notify the Assessment Section using the form found in the 2015 2016 Test Administration Manual. The Assessment Section will work to identify an appropriate state or complex area staff member to administer the online assessment to each student who is receiving services at an off-island alternative site. TC must submit a Courtesy Testing Request Form (included in the 2015 2016 Test Administration Manual) to the Assessment Section. Assessment Section staff will set the grade level in TIDE and then the student may be tested at the school. A student will NOT be able to take an assessment until the student s grade level has been set in TIDE. * Note that for students in these populations served at on-island sites, the schools where these students are enrolled/registered are responsible for identifying and training TAs to administer the online assessments at the on-island sites. For Audio, Please Call: 1-800-682-8537 25
Common Universal Tools Zoom: Students can make test questions, text, or graphics larger by clicking on the Zoom icon. Highlight: passages (or sections of passages) and test questions in all of the online Smarter Balanced Assessments, HSA Science Assessment and EOC Exams. Break: pause the test and return to the last test question they were on. However, if any test, except for a Smarter Balanced Performance Task, is paused for more than 30 minutes, students will not be allowed to return to previously answered test questions except for previously answered test questions on the same test page as previously unanswered questions. Strikethrough: Students can eliminate response options by using the strikethrough function. Mark for Review: Students can mark an answered test question to return to it later. However, if any test, except for a Smarter Balanced Performance Task, is paused for more than 30 minutes, students will not be allowed to return to marked test questions unless these test questions are on the same page as previously unanswered questions. For Audio, Please Call: 1-800-682-8537 26
Common Universal Tools Take as much time as needed to complete an assessment: testing may be split across multiple sessions so that the testing does not interfere with class schedules. Each online Smarter Balanced CAT and HSA Science Assessment must be completed within 45 calendar days of starting it and/or within the testing window, if it includes fewer than 45 calendar days. Each Smarter Balanced Performance Task must be completed within 10 calendar days. Each EOC Exam must be completed within the applicable EOC testing window. For Audio, Please Call: 1-800-682-8537 27
Common Designated Supports Text-to-Speech: Listen to the test questions in English through a text-tospeech feature (requires headphones). Masking: Block off content that is not of immediate need or that may be distracting to the student. Students are able to focus their attention on a specific part of a test question by masking. Color Contrast: Enable students to adjust screen background or font color, based on student needs or preferences. This may include reversing the colors for the entire interface or choosing the color of font and background. For Audio, Please Call: 1-800-682-8537 28
Accommodations These accommodations must be approved and preset in TIDE by the HIDOE Assessment Section prior to testing and cannot be edited by TAs during testing: Print on Demand (Smarter Balanced, HSA Science and EOC Exams) TCs must request this accommodation for students by submitting the form provided in the TAM. It will then be preset for approved students by the Assessment Section. Braille (Smarter Balanced, HSA Science and Biology I EOC Exam only) Text-to-Speech Passages and Passages and Items (Smarter Balanced ELA CAT only) Non-Embedded Accommodations Read Aloud Passages (Smarter Balanced ELA CAT only) Non-Embedded Accommodations Scribe Items (Smarter Balanced ELA CAT only) TCs must request this accommodation for students by contacting the Assessment Section at 808-733-4100. It will then be preset for approved students by the Assessment Section. TCs must request this accommodation for students by submitting the form provided in the TAM. It will then be preset for approved students by the Assessment Section. TCs must request this accommodation for students by submitting the form provided in the TAM. It will then be preset for approved students by the Assessment Section. TCs must request this accommodation for students by submitting the form provided in the TAM. It will then be preset for approved students by the Assessment Section. For Audio, Please Call: 1-800-682-8537 29
Allowable Resources Pen or pencil Blank scratch paper (must be securely shredded immediately following a test session if written on by students) Barriers to prevent students from looking at others computers Headphones for listening to text-to-speech (if applicable) Response aids (e.g., adaptive pencils, key guards, and skins) Posters offering students encouragement or inspiration without any specific content related to the applicable assessment content standards, for example: Believe in Yourself Set Your Dreams High Handout of keyboard shortcuts. These may also be posted in larger sizes on a wall if desired. For Audio, Please Call: 1-800-682-8537 30
EOC Exams: Allowable Resources (cont'd) Algebra I and Algebra II EOC Exams Only: Online Scientific and Scientific/Graphing/Regression Calculators Pop-up scientific and scientific/graphing/regression calculators will be available in the online system. Only the online scientific and scientific/graphing/regression calculators may be used by students for the Algebra I and Algebra II EOC Exams. Students may not use handheld scientific and/or scientific/graphing/regression calculators. There will be two segments for the Algebra I and Algebra II EOC Exams. One segment will include the scientific calculator and the other segment will include the scientific/graphing/regression calculator. Students will not be allowed to review questions in the previous segment after advancing to the second segment. Algebra II EOC Exam Mathematics Reference Sheet A pop-up Algebra II Mathematics Reference Sheet is available in the online assessment system for the Algebra II EOC Exam. This sheet may be copied and handed out to students. The Algebra II Mathematics Reference Sheet is available at alohahsap.org in the Test Administration folder on the EOC Exams Resources page. A Mathematics Reference Sheet will not be provided a reference sheet for the Algebra I EOC Exam. For Audio, Please Call: 1-800-682-8537 31
Grace Period Extension and Test Opportunity Resets If a test has been paused by a TA or by a student for more than 30 minutes, the test session will expire, and the student will not be able to review any of his or her previous answers. A grace period extension is granted due to a major disruption, such as a fire drill, a school-wide power or Internet outage. Test Coordinators may submit a request for a grace period extension (GPE) in TIDE for the student s test. This GPE will allow the student to go back and review his or her answers. However, the student s test should be paused, and he or she should NOT be allowed to continue answering any further questions until the grace period extension is approved by the Assessment Section. The student should also not be allowed to proceed to the next test opportunity (where applicable) until the Test Coordinator has been notified of the Assessment Section s decision regarding the GPE request. For a Smarter Balanced CAT test that may be taken only once or the HSA Science Assessment that may be taken up to three times, if a student starts a wrong test opportunity by mistake, the student will have 45 calendar days to complete that test opportunity. The student will have 10 calendar days to complete a Smarter Balanced Performance Task that may be taken only once. For EOC Exams, the student will have until the close of the testing window to complete that exam. HIDOE will not approve resetting an opportunity for the student in this circumstance. For Audio, Please Call: 1-800-682-8537 32
EOC Exams : Setting Student Eligibility in TIDE Student eligibility for each EOC Exam testing window will be automatically loaded into the TIDE system prior to the opening of the testing window. Dates are posted on the EOC portal on the Important Dates page. Test Coordinators should also enter TIDE prior to the opening of the testing window and ensure that all students who are eligible to take the EOC Exams have been selected. If a student is eligible to take one of the EOC Exams and the eligibility feature has not been selected, then a Test Coordinator must check the box next to the EOC Exam that the student is eligible to take. For Audio, Please Call: 1-800-682-8537 33
Online HSAP System Login Page For Audio, Please Call: 1-800-682-8537 34
Online HSAP System: Adding Users in TIDE (TCs Only) For Audio, Please Call: 1-800-682-8537 35
Online HSAP System: Checking TA Certification Status in TIDE (TCs Only) For Audio, Please Call: 1-800-682-8537 36
Online HSAP System: Adding Users in TIDE, cont'd (TCs Only) For Audio, Please Call: 1-800-682-8537 37
Online HSAP System: Selecting and Viewing Accommodations and Assessment System Settings in TIDE For Audio, Please Call: 1-800-682-8537 38
Online HSAP System: Selecting and Viewing Accommodations and Assessment System Settings in TIDE For Audio, Please Call: 1-800-682-8537 39
Online HSAP Systems: Support of Mobile Devices TA Site The TA Site supports mobile devices such as ipads, iphones, Chromebooks, Android phones and Tablets, and tablets running Windows 8.0 and 8.1. Please see the 2015 2016 HSAP System Requirements document for more information. Student Testing Site Students may take the tests using ipads and Android tablets, and using Chromebooks. These devices should already be configured and ready for secure online testing before giving them to students. For detailed information on configuring ipads and Android tablets and/or Chromebooks, refer to the HSAP System Requirements document. For Audio, Please Call: 1-800-682-8537 40
Online HSAP Systems: Starting a Test Session (TAs Only) For Audio, Please Call: 1-800-682-8537 41
Online HSAP Systems: Starting a Test Session (TAs Only) For Audio, Please Call: 1-800-682-8537 42
Online HSAP System: Editing Accommodations and Settings During Testing (TAs Only) For Audio, Please Call: 1-800-682-8537 43
Online HSAP System: Editing Accommodations and Settings During Testing (TAs Only) For Audio, Please Call: 1-800-682-8537 44
Online HSAP System: Summary of Students Approved in Students in your LIVE Test Session (TAs Only) For Audio, Please Call: 1-800-682-8537 45
Accessing Training Sites For Audio, Please Call: 1-800-682-8537 46
Online HSA Science: Accessing Training Sites For Audio, Please Call: 1-800-682-8537 47
Online Smarter Balanced, HSA Science and EOC Exams: Training and Practice Tests Training Tests are provided for Smarter Balanced, HSA Science and EOC Exams and should be used to become familiar with the testing system and the different question types. Practice Tests are provided for Smarter Balanced, HSA Science and EOC Exams. These tests match the operational test blueprints and test length and should be used to become familiar with the live testing experience. Please use the TA Training Site to practice administering a test session. Every student should use the training and practice tests at least once before taking the first live test opportunity. Please check each portal for the availability of the Training and Practice Tests for 2015-2016. For Audio, Please Call: 1-800-682-8537 48
For Help or More Information Visit alohahsap.org Call, fax, or email the American Institutes for Research HSAP Help Desk Hours: 7:30 am to 4:00 p.m. HST, Monday-Friday (except holidays) Phone: 1-866-648-3712, Fax: 1-877-231-7813 E-mail: HSAPHelpDesk@air.org If you are not sure if your network is properly configured or you have network related questions, contact your school network administrator or your IT Manager. For Audio, Please Call: 1-800-682-8537 49
Thank You! And now on to Q & A. For Audio, Please Call: 1-800-682-8537 50