Announcement 108-251, dated April 8, 2008 New InfoPrint Color 1767 models offer twice the number of input drawers of current models Description...2 Reference information... 3 Technical information...4 Terms and conditions... 6 Prices...8 Overview InfoPrint Solutions Company, a Ricoh -IBM joint venture, is expanding its workgroup printer product line with new models of the InfoPrint Color 1767. These new models feature twice the number of input drawers of current models. Each new model offers 2,180 sheets of input capacity. New models offer the same benefits of current InfoPrint Color 1767 models including: Monochrome printing: Up to 45 pages per minute (ppm) 1 letter/a4 size Color printing: Up to 40 ppm 1 letter/a4 size Duplex printing standard Finisher and Booklet Finisher options available 40 GB hard disk standard 1 Exact print speed varies depending on document complexity, system configuration, software applications, driver, and printer status. Planned availability date April 18, 2008 InfoPrint is a registered trademark of Ricoh Co., Ltd. 1
Description All models of the InfoPrint Color 1767 include the following: Standard Maximum Gigabit Standard Models memory memory ethernet USB port Processor duplex dn1, dn2, 512 MB 1024 MB Standard Standard 1.25 GHz Yes hd1, hd2 The new hd1/hd2 models include four 520-sheet drawers and a 100-sheet multipurpose feeder (MPF) for a total input capacity of 2,180 sheets standard. Duplex is standard. Two finisher options are available. Memory The controller has two slots for memory DIMMs. It also has two slots for flash cards and application solution cards. Each may be installed in either slot. There is one slot for interface cards and one slot for a hard disk adapter. All models include a 512 MB memory DIMM installed and can support a maximum of 1024 MB of memory with another 512 MB DIMM installed. Flash memory up to 64 MB is supported using the flash memory DIMMs. A 40 GB hard disk is standard. Usage rates The maximum monthly usage for the InfoPrint Color 1767 is 200,000 impressions. IPS does not recommend printing to the monthly maximum on a consistent basis. Print quality The resolution of the InfoPrint Color 1767 is: 2400 Image Quality Due to InfoPrint Color 1767 print technology, paper designed for use with xerographic copiers should provide satisfactory print quality and feed reliability. Other types of supplies may be suitable. It is recommended that users test any particular brand for suitability to their applications. Refer to the printer User's Guide for additional media specifications. The following settings are available to enhance print quality. Operator Embedded Setting accessed by: panel Driver Web server Print Mode Yes Yes Yes Toner Darkness Yes Yes Yes Enhance Fine Lines No Yes Yes Color Saver Yes Yes Yes RGB Brightness Yes Yes Yes RGB Contrast Yes Yes Yes RGB Saturation Yes Yes Yes Color Correction Yes Yes Yes Color Balance(R) Yes Yes Yes Manual Color Yes Yes Yes Color Matching No Yes No Image formats The printer supports the following image formats:.jpg (or.jpeg),.tif (or.tiff),.gif,.bmp,.png,.pcx, and.dcx PDF (v.1.6) HTML InfoPrint is a registered trademark of Ricoh Co., Ltd. 2
Font support The printer's resident fonts include support for the following: Number of Number of Emulation scalable fonts bitmapped fonts PCL 6 89 2 PostScript 158 0 PPDS 39 5 IPDS support New IPDS function supports these Object container objects: TrueType Fonts TrueType Fonts Collection JPEG (JFIF) Objects IOCA Tile Objects Font linking is supported with TrueType fonts. Font collections are not fully supported on these printers. Only characters located in the first 64K area of unicode range are supported. Features InfoPrint Color 1767 supports the following features: Part number 39V2288 39V2289 75P6986 75P6987 75P6988 75P6989 75P6990 39V2297 39V2298 39V1524 39V1525 39V1526 75P6854 39V0326 39V0327 75P7029 75P7030 Description Standard Finisher (3 Hole) Booklet Finisher (3 Hole) 128 MB Memory DIMM 256 MB Memory DIMM 512 MB Memory DIMM 32 MB Flash Memory 64 MB Flash Memory Card for IPDS and SCS/TNe Bar Code Card Ethernet 10/100BaseTX (1 USB port) Ethernet 1000BaseTX (4 USB ports) Ethernet 10/100BaseTX (1 parallel pt) 802.11g Wireless to USB (U.S./Canada) Serial Interface Card Parallel 1284-B Interface Card 10 ft. Parallel Cable 2-meter USB Cable Accessibility by people with disabilities The following features support use by people with disabilities: Controls and latches are operable with one hand and minimal dexterity. Keys are discernible by touch without activating them. The display, controls, latches, and levers are accessible to someone in a wheel chair. Color is used as an enhancement for conveying information, as well as an additional method of distinguishing between buttons, controls, and latches. Reference information For more information about InfoPrint Color 1767, refer to Hardware Announcement 107-385, dated July 3, 2007. Business Partner information InfoPrint is a registered trademark of Ricoh Co., Ltd. 3
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter 108-251 https://www.ibm.com/partnerworld/mem/sla.jsp?num=108-251 Trademarks IPDS is a trademark of International Business Machines Corporation in the United States or other countries or both. Balance is a registered trademark of International Business Machines Corporation in the United States or other countries or both. InfoPrint is a registered trademark of Ricoh Co., Ltd., in the United States, other countries, or both. Ricoh is a registered trademark of Ricoh Co., Ltd., and it's affiliated companies. Other company, product, and service names may be trademarks or service marks of others. Technical information Specified operating environment Physical specifications Dimensions Height Width Depth Weight(1) hd1/hd2 Models 1229.0 mm 650.0 mm 710.0 mm 121.1 kg (48.4 in) (25.6 in) (28.0 in) (267 lb) Options Standard Finisher 998.0 mm 700.0 mm 645.0 mm 59.0 kg (39.3 in) (27.6 in) (25.4 in) (130.0 lb) Extended 1045.0 mm 775.0 mm (41.1 in) (30.5 in) Booklet Finisher 998.0 mm 750.0 mm 645.0 mm 87.5 kg (39.3 in) (29.5 in) (25.4 in) (193.0 lb) Extended 1045.0 mm 840.0 mm (41.1 in) (33.1 in) Planning information Customer responsibilities: These features are designed as a Customer Setup Unit (CSU). The customer is responsible for: Adequate site, system, and other vendor preparation Receipt at the customer location and placement of the printer Installation and configuration of the printer and features by following the installation instructions, including: Installing and maintaining cables Loading print media and clearing jams Performing low-level problem determination Ordering and installing supplies and consumables Working with IPS Technical Support to complete low-level problem determination including: InfoPrint is a registered trademark of Ricoh Co., Ltd. 4
Downloading and installing microcode updates as directed by the IPS Technical Support Center Replacing defective features that were installed as part of the customer setup process It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies. Cable orders: Attachment cables are not provided with the printer and must be provided or purchased by the customer. They are the responsibility of the customer and are not covered by product warranty or post-warranty services. The parallel printer cable features are recommended when attaching the printer to a Parallel port. The universal serial bus (USB) cable feature is recommended when attaching the printer to a USB port. Supplies: The InfoPrint Color 1767 is shipped with 13,000-impressions (1) black print cartridge and 12,000-impressions (1) CMY print cartridge. Replacement 38,000-impressions (1) black and 24,000-impressions (1) CMY print cartridges are available. It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies. Consumables: The following replacement supplies are available for InfoPrint Color 1767 printers: Part Description Model number Apx. avg. yield(1) Black High Yield Print Cartridge All 39V2211 38,000 impressions Cyan High Yield Print Cartridge All 39V2208 24,000 impressions Magenta High Yield Print Cartridge All 39V2209 24,000 impressions Yellow High Yield Print Cartridge All 39V2210 24,000 impressions Staple Pack All 75P6997 3 x 5,000 staples Booklet Staples All 39V2323 4 x 5,000 staples (1) These numbers reflect an approximate average yield that has been established for each supply item indicated based on 5% coverage. These yields are not a guarantee of minimum life and are not covered under warranty, but are provided to assist in supplies planning. Actual usage should be used to establish the life of the supply product in each end user's specific application. Many factors, such as print coverage per page, paper type and size, model type, and environmental conditions can affect supply life. Maintenance supplies: The following maintenance supplies are available for InfoPrint Color 1767 printers: Part Description Model number Approximate average yield Black PC All 39V2279 53,000 impressions mono Color PC Kit All 39V2280 47,000 impressions mono Waste Toner Bottle All 39V2281 30,000 impressions mono 100K 110V Maintenance Kit All 39V2320 100,000 impressions mono 100K 220V Maintenance Kit All 39V2321 100,000 impressions mono 600K Maintenance Kit All 39V2322 600,000 impressions mono 100K maintenance kit All maintenance supplies (except the fuser and feed rollers contained within the 100,000-image maintenance kits for the InfoPrint 1767) must be professionally installed and cannot be installed by the customer. The fuser and feed rollers contained within the kit can be installed by the customer. Installation support for genuine IPS maintenance kits is provided in the U.S. at no charge. Outside the U.S., installation services are available at IPS's current billable service rate for this product, with a one-hour minimum. The maintenance kit must be purchased separately by the customer before contacting IPS for installation. 600K maintenance kit InfoPrint is a registered trademark of Ricoh Co., Ltd. 5
All maintenance supplies (except the transfer unit belt assembly contained within the 600,000-image maintenance kits for the InfoPrint 1767) must be professionally installed and cannot be installed by the customer. The transfer unit belt assembly contained within the kit can be installed by the customer. Installation support for genuine IPS maintenance kits is provided in the U.S. at no charge. Outside the U.S., installation services are available at IPS's current billable service rate for this product, with a one-hour minimum. The maintenance kit must be purchased separately by the customer before contacting IPS for installation. Supply warranties are only for defects in materials and workmanship at the time of shipment and installation. They are not for print count life or normal wear and tear, nor for any print count minimum. Contact your place of purchase for warranty return instructions. IPS is committed to environmentally conscious programs for printer supplies. A collection program for used printer cartridges has been established and return instructions are included in the supply item packaging, with free return shipping. IPS Printing Supplies are distributed by Priority Fulfillment Services (PFS) and a worldwide network of resellers. End users can contact PFS at 888-IBM-PRINT (426-7746) for the name of an IPS reseller in their area where IPS printing supplies can be purchased. Resellers can mail orders for IPS printing supplies to PFS at the following address: Priority Fulfillment Services 500 North Central Expressway Plano, TX 75074 Telephone: 888-IBM-PRINT (426-7746) Fax: 972-881-9201 To contact PFS, call (United States) 972-881-0733 ext. 3234. Security, auditability, and control This product uses the security and auditability features of the host hardware, host software, and application software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and conditions Volume orders: Contact your IPS representative. IBM credit corporation financing: No Warranty period: Twelve months Warranty service If required, IPS provides repair or exchange service depending on the types of warranty service specified for the machine. IPS will attempt to resolve your problem over the telephone, or electronically via an IPS Web site. You must follow the problem determination and resolution procedures that IPS specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IPS's normal service area. Contact your local IPS representative or your reseller for country- and location-specific information. This product is covered by the following types of service. CRU Service and On-site for other selected parts. CRU Service: IPS provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IPS upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. InfoPrint is a registered trademark of Ricoh Co., Ltd. 6
Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If IPS installs a Tier 1 CRU at your request, you will be charged for the installation. Tier 2 CRU: You may install a Tier 2 CRU yourself or request IPS to install it, at no additional charge. Based upon availability, CRUs will be shipped for next-business-day delivery. IPS specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IPS. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IPS does not receive the defective CRU within 15 days of your receipt of the replacement. The following parts have been designated as Tier 1 CRU parts: Output paper handling devices Input paper handling devices Paper handling related devices (including rollers, pads, wipers and brushes) Memory cards Firmware cards Option cards (including network adapters and interface cards) Hard drives External data adapters Operator panel overlay Data cables and adapters (including USB, serial, parallel cables, telephone fax line, scanner) Power cords Furniture and furniture parts (including stands, cabinets, and shelves) Machine covers Power supplies Control units On-site Service: IPS will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IPS machine. The area must be clean, well lit, and suitable for the purpose. 9 hours per day, Monday through Friday, excluding holidays, next-business-day response Warranty and maintenance Warranty period Base printer 12 months Optional features 12 months Warranty service Technical support during warranty period IPS On-site Repair (IOR) 9 x 5, Monday through Friday, excluding holidays, next-business-day response Warranty service upgrades IOR 24 x 7, same-day response Post-warranty service InfoPrint is a registered trademark of Ricoh Co., Ltd. 7
IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response IOR 24 x 7, same-day response ServicePacs for warranty and maintenance options: Refer to the Prices section for ServicePac offerings. Maintenance processing: Low end Maintenance billing: Quarterly Usage plan machine: No IPS hourly service rate classification: Two When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Field-installable features: Yes Model conversions: No Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated program license charges apply: No Licensed Internal Code and Licensed Machine Code: This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance: Educational allowance does not apply. Prices For additional information and current prices, contact your local IPS representative. Product charges: All features are both plant and field installable. Mach Feature Part type Model number number Description 4960 hd1 39V2499 InfoPrint Color 1767 4621 39V2288 Standard Finisher (3 Hole) 4622 39V2289 Booklet Finisher (3 Hole) 4390 75P6986 128 MB Memory DIMM 4391 75P6987 256 MB Memory DIMM 4392 75P6988 512 MB Memory DIMM 4038 75P6989 32 MB Flash Memory 4040 75P6990 64 MB Flash Memory 4820 39V2297 Card for IPDS(TM) and SCS/TNe 4870 39V2298 Bar Code Card 4163 39V1524 Ethernet 10/100BaseTX (1 USB port) 4164 39V1525 Ethernet 1000BaseTX (4 USB ports) 4165 39V1526 Ethernet 10/100BaseTX (1 parallel pt) 4190 75P6854 802.11g Wireless to USB 4138 39V0326 Serial Interface Card 4139 39V0327 Parallel 1284-B Interface Card 4180 75P7029 10 ft. Parallel Cable 4184 75P7030 2-meter USB Cable For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343). Trademarks IPDS is a trademark of International Business Machines Corporation in the United States or other countries or both. InfoPrint is a registered trademark of Ricoh Co., Ltd. 8
ServicePac is a registered trademark of International Business Machines Corporation in the United States or other countries or both. InfoPrint is a registered trademark of Ricoh Co., Ltd., in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information visit the InfoPrint Solutions Company home page at: http://www.infoprint.com/us/ InfoPrint is a registered trademark of Ricoh Co., Ltd. 9