Cloud Computing Microsoft in the Enterprise Anthony Murphy, Cloud Solution Specialist Microsoft
How Microsoft Defines Enterprise Cloud Hybrid
Cloud Drivers How can we respond faster? How can we lower cost and add value? How do we deliver what our customers demand
Cloud Obstacles How safe are my apps and data in the cloud? Will the cloud increase my regulatory risk? How can I justify moving to the cloud?
Canadian Cloud Context
Heard in the Hallway It s all Internet/Web/Browser based All clouds are the same You lose ownership of your data You can t mix and match cloud services Providers arbitrarily pile data Data Tsunami response to warrants Provider staff Cloud Browse Law Enforcement browses the Enterprise Cloud The Cloud will displace all other technologies
Can I Trust the Cloud? Key concerns Privacy Loss of control Regulatory Physical/logical security Interoperability SLA The real Question : Can I trust my Cloud Service Provider?
Microsoft Cloud Principles Provide a platform built on security, privacy, and trust Maintain an evergreen service Offer highly configurable and scalable services
Security, privacy, and trust No advertising We don t build advertising products out of customer data No data mining We don t scan the contents of customer email or documents for analytics or data mining No co-mingling Business data and consumer data are stored separately Data is portable Customers own the data and can remove their data whenever they choose Data Maps Customers know where their data is stored Role based Access Customers know who can access their data and why Compliance Notifications Customers can stay in the know by choosing to receive updates regarding changes to security, privacy, and audit information Independently Verified ISO 27001 EU Model Clauses HIPAA-HITECH FERPA FISMA U.K. G-Cloud IL2 CJIS Relentless on Security 24 hour monitored physical datacenters Logical isolation of data between tenants Segregation of internal datacenter network from the external networks Encryption at rest and in transit (AD-RMS) Securing access to services via identity Data loss prevention Anti-virus/anti spam Service Continuity 99.9% uptime Financial guarantees on uptime Redundancy in both functionality as well as data Automated monitoring and recovery systems 24x7 on-call engineering team available to handle issues
Our commitment to enterprise customers Microsoft only responds to requests when legally required. Microsoft will redirect the requesting entity, when law permits. Microsoft will notify customers prior to disclosing data, when permitted. Microsoft will limit the disclosure to only the required information. Government Authority Cloud Service Provider Enterprise
Expert Guidance Federal Privacy Commissioner Guidelines for Processing Personal Data Across Borders Treasury Board Secretariat Taking Privacy into Account Before Making Contracting Decisions Ontario Privacy Commissioner Privacy in the Clouds: Privacy and Digital Identity - Implications for the Internet Modeling Cloud Computing Architecture Without Compromising Privacy: A Privacy by Design Approach Privacy in the Clouds You can have both David Fraser (privacylawyer.ca) http://blog.privacylawyer.ca/2011/04/cloud-computing-and-privacy-faq.html NIST Draft Pub 800-144 http://csrc.nist.gov/publications/drafts/800-144/draft-sp-800-144_cloud-computing.pdf
Service update principles Continuous innovation with confidence and control Deliver new features and value Build trust and compliance Respond to customer feedback through agile development Monthly cadence Minor & major updates Up-to-date, no patching Security comes first Evolving standards Direct feedback Real-time information Common support issues Insights to help manage change Direct to customer communications Organizational readiness content
Office 365 is a highly configurable with some customization Customers can mix and match services to meet their requirements Choose the flexibility between cloud and hybrid deployment Redundant datacenters and financially backed SLA provide uninterrupted and reliable access
Helping You Cloud Optimize Your Business Highly Configurable and Scalable Cloud A broad and deep array of solutions enables you to use the cloud in your own way, at your own pace.
Where are your peers finding success with Microsoft Cloud Alternatively, stealing some good ideas!
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Four scenarios from our most successful customers