CHAPTER 5 This chapter describes how to install the IPM server software on a Windows NT system, and how to install the IPM client software on a Windows 95, Windows 98, Windows NT, or Windows 2000 Professional system. It explains how to verify installation, and how to uninstall and reinstall IPM on Windows. The IPM server and client software can be installed from the CD-ROM, or the client software can be downloaded from the IPM server s Web Server. This chapter provides the following information about installing the IPM software on Windows 95, Windows 98, Windows NT, or Windows 2000 Professional: Hardware and Software Requirements, page 5-2 Overview of, page 5-4 from the CD-ROM, page 5-5 Installing the IPM Client on Windows from the Web Server, page 5-8 Installing the Java Plug-In on Windows from the Web Server, page 5-11 Verifying IPM Installation on Windows, page 5-12 Uninstalling IPM on Windows, page 5-15 5-1
Hardware and Software Requirements Hardware and Software Requirements This section describes the hardware and software requirements to run IPM on a Windows 95, Windows 98, Windows NT, or Windows 2000 Professional system. It includes the following sections: Hardware Requirements for the IPM Server and Client, page 5-2 Hardware Requirements for the IPM Client Only, page 5-3 Software Requirements, page 5-3 Note Hardware and software version information is subject to change, based on enhancements to the product. For the most current version information, refer to the Release Notes for Cisco Internetwork Performance Monitor available on CCO. Hardware Requirements for the IPM Server and Client Your system must meet the following hardware requirements to run the IPM server and client together: System hardware IBM PC-compatible computer with 400 Mhz or faster Pentium processor and CD-ROM drive (ISO 9660 compliant) on the host system Memory 256 MB RAM, 512 MB virtual memory Hard disk space 256 MB minimum (512 MB recommended) Color monitor if you will run the IPM client on the host system Printer PostScript-compatible printer for printing graphs and charts 5-2
Hardware and Software Requirements Hardware Requirements for the IPM Client Only Your system must meet the following hardware requirements to run the IPM client by itself: System hardware IBM PC-compatible computer with 300 Mhz or faster Pentium processor, color monitor, and CD-ROM drive (ISO 9660 compliant) on the host system Memory (RAM) 64 MB minimum (128 MB strongly recommended) Hard disk space 32 MB minimum (64 MB if installing from the IPM Web Server) Printer PostScript-compatible printer for printing graphs and charts Software Requirements Your system must meet the following software requirements to run IPM: System software Windows 95, Windows 98, Windows 2000 Professional, or Windows NT version 4.0 with Service Pack 5 or later. The IPM client software can be installed on Windows 95, Windows 98, Windows NT version 4.0 with Service Pack 5 or later, or Windows 2000 Professional. The IPM server software can be installed only on Windows NT version 4.0 with Service Pack 5 or later. CMF CiscoWorks2000 Common Management Foundation (CMF) Version 1.1 or later. Web browser software Netscape Communicator version version 4.7 or later or Microsoft Internet Explorer version 5.0.1 or later. Browser software is required to access IPM s online help, to install the IPM client software using the Web interface, to run the IPM client software as an applet from the Web browser, and to access the IPM server home page and IPM Web reports. 5-3
Overview of Java Java plug-in 1.1.x is required to run the IPM client software as an applet from the Web browser. Java plug-in 1.1.3 or later is recommended. CiscoWorks2000 CiscoView 5 requires Java plug-in 1.2 or later. Therefore, you cannot run CiscoView 5 and the IPM client from the same Web browser at the same time. Instead, choose one of the following methods: Run CiscoView 5 in a Web browser running Java plug-in 1.2, and run the IPM client in a separate Web browser running Java plug-in 1.1.x. Run CiscoView 5 from the Web browser, and download and run the standalone IPM client. Server protocols Do not run the IPM server as a DHCP client; it must have a static IP address. The IPM server must have a valid DNS address that matches its IP address as well. Before you install IPM on a Windows system, you should know the following information: IPM server database port number, if you are installing only the IPM server, or the IPM server and client. The default is 44341/tcp. Name of the host on which the IPM server is installed, if you are installing only the IPM client. IPM Naming Server port number. The default is 44342/udp. IPM Web Server port number. The default is 1744/tcp. Overview of IPM supports running the IPM client software on a Windows 95, Windows 98, Windows NT, Windows 2000 Professional, or Solaris system. However, the IPM server is currently available only on Windows NT and Solaris. An IPM server on Windows NT or Solaris can be accessed by IPM clients running on Windows 95, Windows 98, Windows NT, Windows 2000 Professional, or Solaris systems. The IPM client software can either reside with the IPM server, or it can be installed on another system located on the same network as the IPM server. 5-4
from the CD-ROM On Windows 95, Windows 98, or Windows 2000 Professional the IPM installation process defaults to client-only installation. On Windows NT, the following IPM installation menu options are provided: Install IPM Server and Client Use when you want the IPM server and client software to reside on the same Windows NT system. Install IPM Server Only Use when you want to install only the IPM server software on this system, or if you must install the IPM server software separately from the client software. Install IPM Client Only Use when you want to install only the IPM client software on this system, or if you must install the IPM client software separately from the server software. from the CD-ROM takes approximately 5 minutes. To begin the installation of the IPM software on Windows: Step 1 Step 2 Log in as the administrator. Insert the IPM CD-ROM in the CD-ROM drive on the workstation. The IPM program files are automatically extracted from the CD-ROM. When all the files are extracted, the Internetwork Performance Monitor Setup window appears. Note If the setup window does not appear automatically when you insert the CD-ROM, go to the root directory and run the ipmfull.exe command. If you are having trouble reading the CD-ROM, make sure your CD-ROM drive is compliant with the ISO 9660 standard. Step 3 Step 4 Click Next. The License Agreement window appears. If you accept the license agreement, click Yes. The Choose Destination Location window appears. 5-5
from the CD-ROM Step 5 Step 6 Specify whether you are installing the IPM server, the IPM client, or both: To install both, select IPM Client & Server, then click Next. To install only the IPM client, select IPM Client, then click Next. To install only the IPM server, select IPM Server, then click Next. The Select Program Folder window appears. Accept the default location, enter a location, or browse to find a location, then click Next. The Setup Type window appears. Note The Setup Type window allows you to specify whether you are installing the IPM server, the IPM client, or both. If you are running Windows 95, Windows 98, or Windows 2000 Professional, you can install only the IPM client, so the Setup Type window is unnecessary. Instead, the Select Program Folder window appears, and you should skip to Step 7. Step 7 Accept the default folder, enter a folder name, or browse to find a folder, then click Next. The Select IPM Server Configuration window (Figure 5-1) appears. 5-6
from the CD-ROM Figure 5-1 Select IPM Server Configuration Window 34366 Step 8 Step 9 Step 10 Step 11 Step 12 Figure 5-1 shows the Select IPM Server Configuration window if you are installing only the IPM client. If you are installing the IPM server the window is similar, but the DbPort field is displayed instead of the ServerHost field. If you are installing the IPM server, in the DbPort field enter a port number for the IPM server database. The default port number is 44341/tcp. If you are installing only the IPM client, in the ServerHost field enter the name of the host on which the IPM server software is installed. (Optional) In the ServerPort field, enter a server port number. The default is 44342/udp. If you are installing only the IPM client, verify that the IPM server is using default port number 44342/udp. If the IPM server is using a different port number, enter that number in this field. The IPM client and server can communicate only if they are configured for the same port number. (Optional) In the WebPort field, enter a Web port number. The default is 1744/tcp. Click Next. IPM asks you to confirm your choices, and the Start Copying Files window appears. Click Next. The Setup Status window appears and the files are copied. 5-7
Installing the IPM Client on Windows from the Web Server Step 13 Step 14 Step 15 Step 16 When all of the files have been copied, IPM asks if you want to do regular unattended backups of the IPM database. If you want to enable this feature, click Yes. The InstallShield Wizard Complete window appears. Installation is complete. IPM asks if you want to read the README file. The README file contains late-breaking information about IPM product that might not be found in the product documentation. To read the latest information about IPM in the README file, select the README check box and click Finish. Remove the CD-ROM from the drive. Installing the IPM Client on Windows from the Web Server You can use the IPM Web Server to access the client installation software if you do not have access to the CD-ROM, or if you prefer to download the IPM client software from the IPM server to run the installation. Note You cannot download the Solaris client from a Windows NT server. To install the IPM client on a Windows system from the IPM Web Server: Step 1 From your browser, go to the URL for the IPM Web Server (for example, http://youripmserver:1744). The Web Server Home Page for the IPM Client Software is displayed (Figure 5-2). 5-8
Installing the IPM Client on Windows from the Web Server Figure 5-2 IPM Server Home Page Note If you do not have this URL, contact the system administrator who installed the IPM server software. Step 2 Click Download Windows Client. The IPM Client for Windows page (Figure 5-3) is displayed. 5-9
Installing the IPM Client on Windows from the Web Server Figure 5-3 IPM Client for Windows Page Step 3 Step 4 Step 5 Step 6 Click Download IPM Client for Windows to download the installation setup program. When queried, specify the directory where you want the installation software files downloaded. Go to the download directory and run the ipmclnt.exe command to install the software. The installation files automatically uncompress into a temporary directory, and the installation setup program starts. Continue with the installation according to the instructions provided in the from the CD-ROM section on page 5-5. 5-10
Installing the Java Plug-In on Windows from the Web Server Installing the Java Plug-In on Windows from the Web Server If you want to run the IPM client as an applet from a Web browser, you need the Java plug-in. Note You cannot run the IPM client as an applet if you are running Windows 2000 Professional. To install the java plug-in on a Windows system from the IPM Web Server: Step 1 From your browser, go to the URL for the IPM Web Server (for example, http://youripmserver:1744). The Web Server Home Page for the IPM Client Software is displayed (Figure 5-2). Note If you do not have this URL, contact the system administrator who installed the IPM server software. Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Click Launch Web Client or Launch Secure Web Client. If you have not already installed the Java plug-in, the IPM Client main window displays a puzzle piece and the prompt Click here to get the plug-in. Click the prompt. The Plug-in Not Loaded window is displayed. Click Get the Plug-in. The Java Plug-in Windows Download Page is displayed. Select either US English or Internationalized from the drop-down list box, then click Continue. The License & Export for Java window is displayed. If you accept the license and export agreement, click Accept. The Download Java window is displayed. Click one of the download buttons. The Save As window is displayed. Select a location on your system in which to save the executable plug-in file and click Save. The plug-in file (for example, plugin-1_1_3_001-win.exe) is downloaded. 5-11
Verifying IPM Installation on Windows Step 9 Step 10 Step 11 Step 12 Step 13 When the download is complete, find the file on your system and double-click to begin the installation. the file is unpacked and the InstallShield Wizard is launched. The InstallShield Software License Agreement window is displayed. If you accept the agreement, click Yes. The Choose Destination Location window is displayed. Either accept the default location or enter a new one, then click Next. Return to the IPM Client main window and click Click here after installing the plug-in. If the installation of the Java plug-in was successful, the Java applet loads and the Web client launches. Verifying IPM Installation on Windows To verify the IPM server installation (Windows NT only): Step 1 Step 2 Make sure the following options are in the Start > Programs > Internetwork Performance Monitor menu: IPM MSDOS Prompt IPM Servers Status IPM Start Servers IPM Stop Servers Uninstall IPM Select Start > Programs > Internetwork Performance Monitor > IPM Start Servers. If the IPM server installation was successful, a DOS window opens and the IPM servers (Database Server, Naming Server, and so on) are started. 5-12
Verifying IPM Installation on Windows To verify the IPM client installation: Step 1 Step 2 Step 3 Make sure the IPM server is available. Make sure the IPM client icon appears on the desktop. Make sure the following options are in the Start > Programs > Internetwork Performance Monitor menu: IPM Client - clientname IPM Client - Any Server Message Log Client - clientname Message Log Client - Any Server Process Manager Client - clientname Process Manager Client - Any Server Uninstall IPM (Windows NT only) 5-13
Verifying IPM Installation on Windows Step 4 Select Start > Programs > Internetwork Performance Monitor > IPM Client - clientname. If the IPM client installation was successful, the IPM Main window is displayed (Figure 5-4). Figure 5-4 IPM Main Window 39464 5-14
Uninstalling IPM on Windows Uninstalling IPM on Windows You can use the standard Add/Remove Programs icon in the Windows Control Panel to uninstall IPM on Windows 95, Windows 98, Windows NT, or Windows 2000 Professional, or in Windows NT you can uninstall IPM from the Windows Start menu by selecting Start > Programs > Internetwork Performance Monitor > Uninstall IPM. To uninstall IPM: Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Make sure you are not running IPM. Back up your IPM databases, seed files, and other configuration information before you uninstall IPM, if you want to save them. If you want to remove all collectors defined by the IPM server from the source routers supporting those collectors, remove them using the ipm rmcoll command before you uninstall IPM. Alternately, you can remove them after you uninstall IPM using the rtr reset router command. Choose a method to uninstall IPM: From the Control Panel, click Add/Remove Programs, then confirm that you want to delete IPM. Proceed to Step 5. In Windows NT, from the Windows Start menu, select Start > Programs > Internetwork Performance Monitor > Uninstall IPM, then click Yes in the Confirm File Deletion window. Proceed to Step 7. In the program list box, select Internetwork Performance Monitor and click Add / Remove. Choose to remove all or part of IPM from your system: Select Remove to remove all of IPM from your system. If you installed both the IPM server and the IPM client on your system, this option removes them both. Click Next. Select Modify if you want to add or remove only the IPM server or the IPM client from your system. Click Next, select IPM Server or IPM Client, and click Next again. 5-15
Uninstalling IPM on Windows Step 7 Step 8 IPM reminds you to backup your IPM databases, seed files, and other configuration information before proceeding. Click Next. IPM reminds you to remove all collectors from the source routers before proceeding. Click Next. A DOS window opens and the IPM components are removed. If you are running IPM, or if you have the IPM Main window open when you uninstall IPM, you might receive a message that not all the files were removed. Click Details to see a list of those files. Make note of them and remove them manually. IPM has been successfully uninstalled. 5-16