Citizens Telecommunciations Company of West Virginia Rate Deregulated Services Price List

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Business Local Exchange Service PSC WV NO. 4 S3 14-0426-T-P 10/1/2014 Rotary Line Service 11 $15.00 Reserved Rotary Telephone number 11 $7.45 Local Calling Plans Business One Party Basic Calling Plan-Market Area A 17 $24.50 Basic Calling Plan-Market Area B 17 $22.00 Community Calling Plan-Market Area B 17 $25.00 Community Plus Plan-Market Area B 17 $40.00 Premium Calling Plan-Market Area A 17 $55.00 Business Automatic Access Line Premium Calling Plan-Market Area B 17 $49.00 Basic Calling Plan-Market Area A 17 $24.50 Basic Calling Plan-Market Area B 17 $22.00 Premium Calling Plan-Market Area A 17 $70.00 Premium Calling Plan-Marlet Area B 17 $70.00 Usage Charges Usage Local per Call 18 $0.015 Local Per Minute 18 $0.028 Band A per Call 18 $0.018 Band A per minute 18 $0.034 Band B per Call 18 $0.020 Band B per minute 18 $0.040 Band C per Call 18 $0.023 Band C per minute 18 $0.046 Band D per call 18 $0.029 Band D per minute 18 $0.057 Monthly Eletronic Bill Payment Program 19 $2.00 Service Charges PSC WV NO. 4 S4.3 14-0426-T-P 10/1/2014 Network Access $55.00 Change $16.25 Premises Visit $36.50 Subsequent Visits-First 15 minutes $18.00 Subsequent Visits-Additional 15 minutes $9.00 Central Office Line Connection $24.00 Treatment Charge $6.00 Restoration Charge $24.00 Relocation of Drop and/or NID First 15 minutes $28.00 Additional Minutes $10.00 Special Network Termination Equipment PSC WV NO. 4 S4.11 14-0426-T-P 10/1/2014 Ancillary Devices Series 13 $21.95 Data Equipment Universal per termination 13 $37.90 1

Data Equipment Universal programed per termination 13 $35.70 Key and PBX System per termination 13 $34.95 Business Traffic Study Service Set Up Charge and first week 14 $60.00 Each Additional Week 14 $25.00 Versaline Centrex Service PSC WV NO. 4 S10 14-0426-T-P 10/1/2014 Station Line Service-Month to Month $45.00 Station Line Service-12 Month $44.00 Station Line Service-24 Month $43.00 Station Line Service-36 Month $42.00 Optional Add-On Features Authorization Codes per group 100 $3.00 $0.30 Automatic Call Distribution ICB ICB Automatic Route Selection ICB ICB Conference Calling-Six Port $100.00 $40.00 Custom Intercept Announcements, Each $50.00 $40.00 Customer Data Changes ICB ICB Delay Announcements for Queued Calls, per announcement $50.00 $40.00 Meet-ME-Conference $100.00 $450.00 Multiple Appearance Directory Numbers-Single $6.00 Multiple Appearance Directory Numbers-mutiple $6.00 Music on Hold $4.00 $25.00 Paging Access Loudspeaker Access $25.00 $40.00 Code Access $25.00 $40.00 Radio Access $25.00 $40.00 Queuing for Multiline Hunt Groups $2.50 Station Message Detail Recording (SMDR) ICB ICB Attendant Feature Package $65.00 Versaline PBX Add-on Rate Per Trunk $7.95 Versaline PBX Add-on Rate Per Line $7.95 Database Modificiations $50.00 Reserved Versaline Telephone Numbers Month to Month $15.24 12 Month Contract $14.34 24 Month Contract $13.86 36 Month Contract $13.41 Custom Calling Services PSC WV NO. 4 S11 14-0426-T-P 10/1/2014 Busy Number Redial 11 $5.45 Call Forwarding-Per Line 11 $3.12 Call Forwarding Busy-Per Line 11 $2.37 Call Forwarding/No Answer Per Line 11 $2.37 Call Forwarding Busy/No Answer 11 $2.37 Call Forwarding of a Call Waiting Call 11 $2.37 Call Forwarding of a Call Waiting Call/No Answer 11 $2.37 2

Call Forward Multipaths 11 $10.00 Call restriction 11 $1.02 Distinctive Ring 11 $3.06 Enhanced Call waiting 11 $5.13 Enhanced Call waiting-moorefield Exchange only 11 $1.08 Last Number Redial 11 $5.57 Saved Number redial-per Line 12 $5.45 Speed Calling 8 12 $3.12 Speed Calling 30 12 $4.80 Three-Way Calling 12 $5.58 Packages Custom Calling Services PAK 13 $6.25 Custom Calling Plus PAK 13 $6.75 Custom Calling Premium PAK 13 $6.95 Custom Calling Premium Plus 13 $9.00 Districtive Ring and Customer Calling Premium PAK 13 $11.00 Distintive Ring and Custom Calling Premium Plus PAK 13 $12.00 Feature added or Rearranged 14 $11.25 Custom Calling Local Area Signaling Service Anoymous Call Rejection 23 $2.00 Automatic Busy Redial 23 $5.02 Automatic Busy Redial-per use 23.86 per use Automatic Call Return 23 $5.02 Automatic Call Return - per use 23.86 per use Caller ID 23 $8.63 Called ID Name and Number 23 $9.99 Caller ID Name and Number Moorefield Exchange 23 $1.04 Call Tracing Service 23 $2.99 Call Tracing Service per use 23.86 per use Selective Call Rejection 23 $5.02 Selective Call Acceptance 23 $5.02 Selective Call Forwarding 23 $5.02 VIP Alert 23 $3.45 Class Basic Feature PAK 24 $12.95 CLASS Enhanced Feature PAK 24 $16.95 CLASS 4400 Value PAK 24 $10.75 CLASS 4900 Value PAK 24 $15.25 Caller ID Name and Number Basic PAK 25 $14.75 Caller ID Name and Number Enhnaced PAK 25 $18.75 Fixed Call Forwarding Fixed Call Forwarding per feature arranged 28 $17.99 Per Additional Access Facility 28 $17.99 Remote Call Forwarding Per Path 28.1 $17.89 Per Additional Path 28.1 $17.89 Direct Outward Dialing Service Central Office Equipment-Each Group of 20 numbers 31 $87.45 $10.00 3

Direct Inward Dialing Trunk 31 $25.00 Direct Outward Dialing Service Central Office Equipment-Each Group of 20 numbers 32 $87.45 $10.00 Direct Inward Dialing Trunk 32 $25.00 Blocking Services Option #A 35 $1.00 Option #B $0.00 Option #C $0.00 Duplicate Bill Charges Previous month 45 $4.50 3 Months or Older 45 $6.00 Simplified Message Desk Interface Initial 24 Ports 47 $500.00 $350.00 Additional 24 Ports 47 $500.00 $200.00 Extended Number Referral Service 54 $7.00 Abbreviated Dialing 811 Service Establishment of 811 Service 61 $100.00 Central Office Activation 61 $112.00 Translation change of point to number 61 $19.00 Citizens Bundles Service PSC WV NO. 4 S14 14-0426-T-P 10/1/2014 Citizens Business Bundle Moorehead Exchange Only 8 $9.95 All other Exchanges 8 $19.95 Frontier Feature5 Pack 10 $11.95 Business One Party Premium Calling Plan-Valuline 6 Months 11 $48.00 1 year 11 $47.00 2 years 11 $44.00 3 years 11 $43.00 Premium Calling Plan with Hunting & 3 Way - Moorefield 6 Months 11 $48.00 1 year 11 $47.00 2 years 11 $44.00 3 years 11 $43.00 Premium Calling Plan with hunting and 3 way -all other exchanges 6 Months 11 $55.00 1 year 11 $52.00 4

2 years 11 $49.00 3 years 11 $47.00 Business-Automatic Access Line - Moorefield 6 Months 11 $48.00 1 year 11 $47.00 2 years 11 $44.00 3 years 11 $43.00 Business-Automatic Access Line-All Other Exchanges 6 Months 11 $55.00 1 year 11 $52.00 2 years 11 $49.00 3 years 11 $47.00 Frontier Works Small Business Solutions 25 Bundle 1-Moorefield only -One Year 25 $72.00 Bundle 1-Moorefield only -Two Year 25 $68.00 Bundle 1-Moorefield only -Three Year 25 $64.00 Bundle 1-All Other Exchanges -One Year 25 $84.00 Bundle 1-All Other Exchanges -Two Year 25 $80.00 Bundle 1-All Other Exchanges -Three Year 25 $74.00 Bundle 2-Moorefield only -One Year 25 $92.00 Bundle 2-Moorefield only -Two Year 25 $88.00 Bundle 2-Moorefield only -Three Year 25 $82.00 Bundle 2-All Other Exchanges -One Year 25 $110.00 Bundle 2-All Other Exchanges -Two Year 25 $104.00 Bundle 2-All Other Exchanges -Three Year 25 $98.00 Bundle 3-Moorefield only -One Year 25 $120.00 Bundle 3-Moorefield only -Two Year 25 $114.00 Bundle 3-Moorefield only -Three Year 25 $106.00 Bundle 3-All Other Exchanges -One Year 25 $144.00 Bundle 3-All Other Exchanges -Two Year 25 $136.00 Bundle 3-All Other Exchanges -Three Year 25 $128.00 Bundle 4-Moorefield only -One Year 25 $142.00 Bundle 4-Moorefield only -Two Year 25 $132.00 Bundle 4-Moorefield only -Three Year 25 $124.00 Bundle 4-All Other Exchanges -One Year 25 $170.00 Bundle 4-All Other Exchanges -Two Year 25 $160.00 Bundle 4-All Other Exchanges -Three Year 25 $150.00 Bundle 5-Moorefield only -One Year 25 $166.00 Bundle 5-Moorefield only -Two Year 25 $156.00 Bundle 5-Moorefield only -Three Year 25 $146.00 Bundle 5-All Other Exchanges -One Year 25 $194.00 Bundle 5-All Other Exchanges -Two Year 25 $180.00 Bundle 5-All Other Exchanges -Three Year 25 $168.00 Bundle 6-Moorefield only -One Year 25 $228.00 Bundle 6-Moorefield only -Two Year 25 $206.00 Bundle 6-Moorefield only -Three Year 25 $186.00 Bundle 6-All Other Exchanges -One Year 25 $268.00 5

Bundle 6-All Other Exchanges -Two Year 25 $244.00 Bundle 6-All Other Exchanges -Three Year 25 $222.00 Bundle 7-Moorefield only -One Year 26 $139.42 Bundle 7-Moorefield only -Two Year 26 $131.19 Bundle 7-Moorefield only -Three Year 26 $122.97 Bundle 7-All Other Exchanges -One Year 26 $150.98 Bundle 7-All Other Exchanges -Two Year 26 $142.44 Bundle 7-All Other Exchanges -Three Year 26 $133.92 Bundle 8-Moorefield only -One Year 26 $187.84 Bundle 8-Moorefield only -Two Year 26 $176.38 Bundle 8-Moorefield only -Three Year 26 $164.94 Bundle 8-All Other Exchanges -One Year 26 $210.96 Bundle 8-All Other Exchanges -Two Year 26 $198.88 Bundle 8-All Other Exchanges -Three Year 26 $186.84 Additional Access Line Moorefield only one year 26 $40.21 Additional Access Line Moorefield only two year 26 $37.52 Additional Access Line Moorefield only three year 26 $34.85 Additional Access Line All Other Exchanges one year 26 $50.67 Additional Access Line All Other Exchanges two year 26 $47.68 Additional Access Line All Other Exchanges three year 26 $44.71 Frontier Works Small Business Connections Bundle 1-One Year 34 $114.99 Bundle 1-Two Years 34 $109.99 Bundle 1-Three Years 34 $99.99 Bundle 2-One Year 34 $159.99 Bundle 2-Two Years 34 $149.99 Bundle 2-Three Years 34 $139.99 Bundle 3-One Year 34 $174.99 Bundle 3-Two Years 34 $164.99 Bundle 3-Three Years 34 $154.99 Bundle 4-One Year 34 $224.99 Bundle 4-Two Years 34 $209.99 Bundle 4-Three Years 34 $199.99 Bundle 5-One Year 34 $244.99 Bundle 5-Two Years 34 $229.99 Bundle 5-Three Years 34 $219.99 Bundle 6-One Year 34 $189.99 Bundle 6-Two Years 34 $179.99 Bundle 6-Three Years 34 $169.99 Bundle 7-One Year 34 $239.99 Bundle 7-Two Years 34 $224.99 Bundle 7-Three Years 34 $209.99 Optional Service Bundles 1-5 35 Feature Package 35 $9.99 Voice Mail 35 $6.99 More than 8 boxes 35 $3.99 Bundles 6-7 35 Optional Centrex Features 35 $1.99 Voice Mail 35 $6.99 6

More than 8 boxes 35 $3.99 Frontier Small Business Advantage-Two Years Term Bundle 1 40 $79.99 Bundle 2 40 $89.99 Bundle 3 40 $99.99 Additional Features 40 $1.99 Frontier Business Unlimited Service 46 $55.00 Frontier Business All In Feature Package 46 $4.99 Frontier Business Essentials 47 $44.99 Business Essentials Feature Bundle 47 $3.99 Business Essentials Deluxe Voice Mail 47 $2.99 Frontier Business All In Feature Package 47 $4.99 Frontier Business Metro 55 $44.99 Business Metro Feature Pack 55 $3.99 Business Metro Deluxe Voice Mail 55 $2.99 Frontier Business Nationwide Unlimited Service II 77 $45.99 Additional Line Bundle 77 $36.99 Frontier Business All In Feature Package 77 $4.99 Frontier Business Local Unlimited III 79 $28.99 Frontier Business All In Feature Package 79 $4.99 ISDN-PRI Bundle Service 81 ISDN-PRI Bundle - 2 Year 81 $575.00 ISDN-PRI Bundle with 20 DID Numbers - 2 Year 81 $590.00 ISDN-PRI Bundle with 50 DID Numbers - 2 Year 81 $595.00 ISDN-PRI Bundle with 100 DID Numbers - 2 Year 81 $600.00 ISDN-PRI Bundle - 3 Year 81 $475.00 ISDN-PRI Bundle with 20 DID Numbers - 3 Year 81 $490.00 ISDN-PRI Bundle with 50 DID Numbers - 3 Year 81 $495.00 ISDN-PRI Bundle with 100 DID Numbers - 3 Year 81 $500.00 ISDN-PRI Bundle - 5 Year 81 $425.00 ISDN-PRI Bundle with 20 DID Numbers - 5 Year 81 $440.00 ISDN-PRI Bundle with 50 DID Numbers - 5 Year 81 $445.00 ISDN-PRI Bundle with 100 DID Numbers - 5 Year 81 $450.00 Frontier Simply Unlimited Service-Leader, Bundle 1-3 91 $48.99 Frontier Simply Unlimited Service-Leader, Bundle 4-12 91 $33.99 Frontier Business All In Feature Package 91 $4.99 Frontier Simply Unlimited Service-Challenger, Bundle 1-3 93 $38.99 Frontier Simply Unlimited Service-Challenger, Bundle 4-12 93 $23.99 Frontier Business All In Feature Package 93 $4.99 Frontier OneVoice Basic Bundle, Month-to-Month 95 $44.99 Frontier OneVoice Basic Bundle, 1, 2 or 3 Year Term 95 $29.99 Premium Feature Package 95 $9.99 GF Centrex Services PSC WV NO. 4 S210 14-0426-T-P 10/1/2014 2 to 500 lines, per station Month to Month 34 $25.40 36 month contract 34 $23.90 60 month contract 34 $23.10 84 month contract 34 $22.35 7

120 month contract 34 $21.60 Optional Add-on Features, DCO Authorization Codes, per 100 35 $3.00 $0.30 Custom Intercept Announcements 35 $50.00 $40.00 Delay Announcements for Queued Calls 35 $50.00 $40.00 Music On Hold 35 $4.00 $25.00 Loudspeaker Paging Access 35 $25.00 $40.00 Code Paging Access 35 $25.00 $40.00 Radio Paging Access 35 $25.00 $40.00 Multihunt Groups, per line 35 $2.50 Optional Add-on Features, DMS10 Multiple Appearance Directory Numbers 36 $6.00 Custom Intercept Announcements 36 $50.00 $40.00 Loudspeaker Paging Access 36 $25.00 $40.00 Code Paging Access 36 $25.00 $40.00 Radio Paging Access 36 $25.00 $40.00 Optional Add-on Features, DMS100 Authorization Codes, per 100 37 $3.00 $0.30 Automatic Call Distribution 37 ICB ICB Automatic Route Selection 37 ICB ICB Conference Calling, 6 port 37 $100.00 $40.00 Custom Intercept Announcements 37 $50.00 $40.00 Customer Data Changes 37 ICB ICB Delay Announcements for Queued Calls 37 $50.00 $40.00 Meet Me Conference, up to 40 ports 37 $100.00 $450.00 Single call arrangement, each 37 $6.00 Multiple call arrangement, each 37 $6.00 Music On Hold 37 $4.00 $25.00 Loudspeaker Paging Access 38 $25.00 $40.00 Code Paging Access 38 $25.00 $40.00 Radio Paging Access 38 $25.00 $40.00 Queuing for Multihunt Groups 38 $2.50 Station Message Detail Recording 38 ICB ICB Attendant Feature Package 39 $65.00 Add-on PBX trunk 40 $7.95 Add-on Key line 40 $7.95 Database Modifications 40 $50.00 Reserved Centrex Telephone Numbers 42 Month to Month 42 $15.24 36 month contract 42 $14.34 60 month contract 42 $13.86 84 month contract 42 $13.41 8

Long Distance Message Telecommunications Service PSC WV NO. 4 S12 14-0426-T-P 10/1/2014 Two Point Service Bluefield Independent Market Area Customer Dialed Direct Station-to-Station 15 Usage Day Initial 1-10 miles 15 $0.26 Day Additional 1-10 miles 15 $0.13 Day Initial 11-22 miles 15 $0.36 Day Additional 11-22 miles 15 $0.23 Day Initial 23-55 miles 15 $0.38 Day Additional 23-55 miles 15 $0.35 Special Service Charges 16 Operator Assisted Calling Card Service 16 $0.60 Operator Asssisted Station to Station 16 $1.55 Person to Person 16 $4.00 Wide Area Telecommunications Services PSC WV NO. 4 S13 14-0426-T-P 10/1/2014 Outward Service Monthly Access Line, 2 wire, per line 12 $55.66 Special Transport, per mile 12 $17.83 Usage Charges, per hour, Bluefield First 15 hours 13 $26.75 Next 25 hours 13 $23.83 Next 40 hours 13 $20.87 Next 60 hours 13 $17.66 Next 80 hours 13 $14.22 Over 220 hours 13 $9.30 800 Service Access Line, 2 wire 15 $55.66 Usage Charges, per hour, Bluefield First 15 hours 15 $26.22 Next 25 hours 15 $23.93 Next 40 hours 15 $21.68 Next 60 hours 15 $19.20 Next 80 hours 15 $16.20 Over 220 hours 15 $12.49 Service Order Charges, Bluefield Initial Ordering Charge 20 $80.18 Subsequent Ordering Charge 20 $73.59 Service Installation Charge 20 $204.23 Citizens Telecom Business Line 800 Service Per 800 number, per LATA 30 $10.00 $10.00 Per 800 number record changed 30 $10.00 Variable Call Destination Rates, per each additional location 31 $2.00 Usage rates, Bluefield Up to 10 hours, per hour 32 $17.50 9

Over 10 hours, per hour 32 $17.00 10

National Directory Assistance PSC WV NO. 4 S3 14-0426-T-P 10/1/2014 National Directory Assistance $1.50 Customer Name and Address $0.95 11

Residential Speed Dialing PSC WV NO. 4 S11 14-0426-T-P 10/1/2014 Speed Calling 8 $2.79 Speed Calling 30 $3.68 12

GF Private Line Services PSC WV NO. 4 S115 14-0426-T-P 10/1/2014 Digital Data Services 10 or fewer circuits Local Channels 2.4 Kbps 28 $158.00 $108.00 4.8 Kbps 28 $158.00 $108.00 9.6 Kbps 28 $158.00 $108.00 19.2 Kbps 28 $240.00 $108.00 56 Kbps 28 $240.00 $108.00 64 Kbps 28 $240.00 $131.00 Termination Charge 2.4 Kbps 28 $283.00 4.8 Kbps 28 $283.00 9.6 Kbps 28 $283.00 19.2 Kbps 28 $283.00 56 Kbps 28 $231.00 64 Kbps 28 $231.00 Channel Mileage, Fixed Charge 2.4 Kbps 28 $35.73 4.8 Kbps 28 $35.73 9.6 Kbps 28 $35.73 19.2 Kbps 28 $35.73 56 Kbps 28 $71.46 64 Kbps 28 $149.00 Channel Mileage, Per Mile 2.4 Kbps 28 $2.25 4.8 Kbps 28 $2.25 9.6 Kbps 28 $2.25 19.2 Kbps 28 $2.25 56 Kbps 28 $5.00 64 Kbps 28 $5.00 13

Digital Channel Service PSC WV NO. 4 S8 14-0426-T-P 10/1/2014 Port-Basic Calling Plan $175.00 $460.00 Port-Basic Calling Plan-3 year plan $175.00 $440.00 Port-Premium Calling Plan $175.00 $1,060.00 Port-Premium Calling Plan-3 Year Plan $175.00 $900.00 Digital Transport Facility $750.00 $165.00 Digital Transport Facility-3 year plan $750.00 $150.00 Switched Data Services PSC WV NO. 4 S17 14-0426-T-P 10/1/2014 Single Line Data Access Low Speed $50.00 $34.95 High Speed $50.00 $44.95 Single Line Loop Extnesion $160.00 $29.95 Dual Line Data Access $50.00 $49.95 Originating Call, Per Minute $0.06 Optional Features Data Speed Call-Short List $2.20 Data Call Forwarding $2.00 Data Last Number Redial $3.25 Data Toll Restriction $2.75 Data Multiline Hunting $5.00 Optional Features Package $9.95 Data Direct Connect $5.00 ISDN-Primary Rate Interface PSC WV NO. 4 S20 14-0426-T-P 10/1/2014 Primary Rate Access line and PRI Link Month to Month $870.00 $900.00 One Year $870.00 $725.00 Two Year $870.00 $675.00 Three Year Waived $625.00 Primary Rate -Backup D-Channel Month to Month $100.00 $50.00 One Year $100.00 $40.00 Two Year $100.00 $35.00 Three Year Waived $30.00 PRI-Call by Call Integrated Service Month to Month $100.00 $50.00 One Year $100.00 $40.00 Two Year $100.00 $35.00 Three Year $100.00 $30.00 PRI-Incoming Call Identification Month to Month $100.00 $50.00 One Year $100.00 $40.00 Two Year $100.00 $35.00 Three Year $100.00 $30.00 Primary Rate -Incoming call ID plus Name Month to Month $100.00 $90.00 One Year $0.00 $75.00 Two Year $0.00 $75.00 14

Three Year $0.00 $75.00 Service Charges Changes in D Channel or Trunk $350.00 ISDN - Basic Rate Interface Business Premium Calling Month to Month 25 $44.15 $90.00 One Year Term 25 $44.15 $79.00 Channels Activated-Circuit Switched Voice/Data B Channel 25 $16.25 Packet Switched Data D Channel Intraswitch Only 25 $12.00 Optional Features Features for use with EKTS CPE 25 $2.00 $4.00 Shared Call Appearances 25 $2.00 $4.00 Secondary Telephone Numbers-Each 26 $2.00 $4.00 Privacy Released-per shared DN 26 $2.00 $0.50 Manual Exclusion-per shared DN 26 $2.00 $0.50 ISDN Intercom Calling-Dial 26 $2.00 $3.00 ISDN Intercom Calling-Automatic 26 $2.00 $3.00 Call Pick up per group 27 $2.00 $4.00 Call Pick up per member 27 $2.00 $2.00 Conference, Drop, hold transfer 27 $2.00 $3.00 Six-Way Conference 27 $2.00 $12.00 Additional Call Appearance 28 $2.00 $2.00 15