BombBomb Guide 2017

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BombBomb Email Guide 2017 BOMBBOMB WEBSITE 1. Go to app.bombbomb.com to sign into your account. 2. Enter your email address and password. 3. Click the LOGIN button. CREATE AN EMAIL Create a new email using a template 1. Click the Email tab in menu bar at the top. 2. Click "New Email" at top of page next to bolded "Emails" header 3. Click "Change Template" at the top of the pane on the left side of the screen 4. Choose your Team's set of templates on the list on the right side of the screen 5. Choose your ministry's template by clicking choose" under the preview of your email Create an email using a past email 1. Click Email tab in menu bar. 2. See list of past emails on your team's account. 3. When you find the email you want to work from, click the down arrow next to "EDIT" to the right of the email preview. 4. Click COPY. The copy will be visible at the top of the email list. 5. Click EDIT for the copy to view and change the email. HOW TO SET UP YOUR EMAIL DETAILS You must check this information every time. Save As - This is the name that your email will be saved as. This is only for your team to see. We recommend naming it with your ministry's name and then summary of email. i.e., "Children's Ministry: Saturate Schedule Change" Subject Line - This is the subject that will appear to recipients of your email. Give this a short, but descriptive title. i.e., "Saturate Schedule Change Next Week" From Name - Use your Ministry's Name; this should match what your ministry logo at the top of the email says. i.e., use "Eagle's Landing Women" not "Flourish" From Email - This is the email that will receive any replies to your email. Be sure to change it to the person in your ministry from the drop-down list who will respond to any emails. BombBomb will automatically select the last "From Email" selected. Make sure if you are the Children's Ministry, your "From Email" contact is not a Student Ministry email address.

PreHeader - This is the short description that people will see before they open your email. Be sure to leave a short two or three sentence description of what your email will cover. If you leave this blank, the description may show random code, and people may not open your email thinking that it is a fraudulent email. Options - Click the Options"tab in the menu. Make sure everything is unchecked in this section. HOW TO BUILD UP YOUR EMAIL Content Boxes: - Double click in any text box to either type or paste your text. - To copy and paste: Hold down the following keys - command + shift + option + V - This will paste text to match current formatting in the text box. Deleting Content Boxes: Styles: - Hover mouse over a content box. - Click on the Blue Gear to the right. - Scroll and click DELETE. - Select your text in the content area, then click on the pull down box labeled either Normal, Heading 1, or Heading 2. Explanation of styles below. - Normal: This is your paragraph style. - Heading 1: A larger header maybe noting a subject of an event or article, etc. - Heading 2: A small header used maybe for a sub-heading. Adding Images: 1. To add images within your email click on the place holder or an existing image to replace it. 2. Media Settings will load in the left column. 3. Click UPLOAD to upload an image from your computer or click CHOOSE to select an existing image that you might have previously loaded. 4. If you click choose then in the new window mouse over an existing image and click the CHOOSE button. 5. Click the CLOSE MEDIA SETTINGS button. Linking TEXT to a Web Site: 1. Highlight the text that you want to link. 2. Click the linked chain icon in the small rectangle box. 3. Link Settings will load in the left column. 4. Paste your link in the URL box. 5. Click the SAVE LINK button.

Linking an IMAGE to a Web Site: 1. Click once on the image that you want to link. 2. Media Settings will load in the left column. 3. Paste your link in the URL box. 4. Click the CLOSE MEDIA SETTINGS button. HOW TO SEND YOUR EMAIL Note: Be sure to send yourself a test email to review on your computer and/or mobile device before sending out to your list(s). 1. Click the green SEND button in the top right corner. 2. You can manually enter an email address in the email address box. Otherwise, click the Choose Lists to Send to pull down menu. 3. Scroll the appropriate list and click on it. 4. Repeat Step 3 to add additional lists. 5. Click on appropriate radio button under When. Scheduled: select this option to select the date and time you want to send it out. 6. Click SEND button. HOW TO CREATE/EDIT EMAIL LISTS 1. Click Contacts in the top menu bar. 2. To Create a New List: type your list name in the New List Name box. 3. Click the CREATE LIST button. 4. Click the ADD button in the top right corner. 5. To add one person simply click the ADD 1 PERSON button, then enter the information on the next screen. 6. To import a list, click on the UPLOAD A CSV button. 7. Click BROWSE button on the next screen to select the file from your computer. 8. Make sure Implied Consent is selected. 9. Click the IMPORT button. 10. On the next screen line up the information with the pull down menus. 11. Click Import My CSV button.

To Update An Existing List: 1. Click Contacts in the top menu bar. 2. Click on the appropriate list in the left column. 3. Click the ADD button in the top right corner. 4. To import a list, click on the UPLOAD A CSV button. 5. Click BROWSE button on the next screen to select the file from your computer. 6. Make sure Implied Consent is selected. 7. Click the IMPORT button. 8. On the next screen line up the information with the pull down menus. 9. Click Import My CSV button. What happens if someone unsubscribes from my email list and I import an updated CSV with their email address in it? Answer: The email address that was unsubscribed will remain that way even if you re-import an updated list. HOW TO CHOOSE/UPLOAD A GRAPHIC 1. Click an existing Graphic or graphic placeholder in your email builder, and click "Choose" in the pane at the left side of the screen. Make sure you have "Image" chosen as your Media Type at the top of the pane on the left. 2. This will open up your library of your team's past graphics. a. If you want to choose a graphic that is already in the library, hover over the graphic and click "Choose" to insert it into your email. b.if you would like to add a new graphic, click "Add New Image" in the top right. - Select the file you would like to use. After it finishes processing, hover over the graphic and click "Choose" WHERE DO I FIND GRAPHICS FOR MY MINISTRY S EMAIL? 1. Creative Development will upload email resources to eagleslanding.org/staff 2. Click on the link Ministry Email Resources. 3. From here, scroll to find your ministry s section where you ll find links to the following: Your Ministry Logo (i.e. Eagle s Landing Men), Email Banner Graphics (i.e. Ironworks banner image), and any other graphics that you have requested for BombBomb. 4. Click on the file that you need, save it to your computer, and upload it to BombBomb following the steps under the section How to Choose/Upload a Graphic.

WHAT IF I NEED A GRAPHIC FOR MY EMAIL? - If you need a graphic for your email, submit a normal graphics request at eagleslanding.org/staff - Please give us as much notice as possible to create your graphic; at least two days, but preferably more. HOW TO CHOOSE/UPLOAD/RECORD A VIDEO 1. Click an existing Graphic/video in your email builder, and click "Choose" in the pane at the left side of the screen. Make sure you have "video" chosen as your Media Type at the top of the pane on the left. 2. This will open up your library of your team's past videos. a. If you want to choose a video that is already in the library, hover over the graphic and click "Choose" to insert it into your email. b. If you would like to add a new graphic, click "Add New Video" in the top right. - Select the file you would like to use. After it finishes processing, hover over the video and click "Choose" c. If you would like to record a video, click "record" in the pane on the left side of your screen. - Choose a Name for your video, and click the red circle in the center of your screen to record the video. WRITING FOR THE WEB - Break copy into bite-sized pieces for quick and easy consumption. Don t write long paragraphs. Make one point per paragraph. - Break paragraph points into bulleted lists if appropriate. - Use short phrases instead of full sentences to make a point. - Be direct. Use active voice. ( Join us for our event! rather than Our event is a great place for you to join. ) - Avoid empty phrases, market-speak, and floweriness. A reader is more likely to trust the content when it is not hyped. Don t over sell. Be honest about the event or description. - Eliminate vague modifiers (e.g., really, very, actually, sort of, etc.). - Use the inverted pyramid style of writing place the main point of the topic in the first or second sentence instead of leading up to the topic sentence with introductory sentences. - Never use click on or click here. Just make the subject a link.