INFORMATION AND COMMUNICATIONS TECHNOLOGIES

INFORMATION AND COMMUNICATIONS TECHNOLOGIES & DIGITAL MEDIA: WORKFORCE GAP ANALYSIS SAN DIEGO & IMPERIAL COUNTIES REGION INDUSTRY ADVISORY MEETING FEBRUARY 28, 2014

Drivers of Change ICT & Digital Media Industries ICT & Digital Media Gap Analysis Key Takeaways Discussion

The Data Traditional labor market information EMSI based on Standard Occupational Classification (SOC) Job postings data Burning Glass Program completion data TOP/CIP codes

ICT & Digital Media Industries in the Region Over 3,300 establishments (2013) 55,900 industry jobs (2013) $104,000 average industry earnings per job Types of ICT Industries with the most # of businesses Custom Computer Programming Services (1,038 firms) Computer Systems Design Services (569) Graphic Design Services (199) Wired Telecommunications Carriers (145) Electronic Shopping (141)

Top Growing Industries in the Region Computer Systems Design Services 1,158 Wired Telecommunications Carriers 835 Electronic Shopping 507 Custom Computer Programming Services 469 Internet Publishing, Broadcasting and Web Search Portals 262 Software Publishers 201 Radio&TV Broadcasting and Wireless Communications Equip. Mfg 182 Teleproduction and Other Postproduction Services 113 Computer Facilities Management Services Computer and Office Machine Repair and Maintenance 67 33 Number of new jobs projected (2013-2016)

Drivers of Change ICT & Digital Media Industries ICT & Digital Media Gap Analysis Key Takeaways Discussion

ICT & Digital Media Occupations Summary Statistics 24 occupational titles researched: 51,400 jobs in the SD/Imp region (2013) 1,600 annual job openings projected (new + replacement) 4% growth projected in next 3 years 27,500 job advertisements posted in 2013

ICT & Digital Media Occupational Clusters Computer Applications Development/Software 22,900 jobs (2013) 5% growth projected 660 openings $48 median hourly wages Networking and Computer Support 18,900 jobs (2013) 3% growth projected 650 openings $42 median hourly wages Multimedia/Digital Media 9,500 jobs (2013) 1% growth projected 280 openings $25 median hourly wages

Comp App Development/Software Occupations Computer Computer and Info. Systems Managers (BS+) Software Developers, Applications (BS) Software Developers, Systems Software (BS)

Comp App Development/Software LMI Occupation Software Developers, Systems Software 2013 Jobs 2016 Jobs 3 year Change 3 year % Change Annual Openings Median Hourly Earnings 7,076 7,549 473 7% 226 $50.43 Software Developers, Applications 7,486 7,904 418 6% 211 $46.31 Computer Programmers 4,412 4,462 50 1% 121 $36.11 Computer and Info. Systems Managers 3,913 4,051 138 4% 105 $59.65 Total 22,887 23,966 1,079 5% 663 $48.37

Top job titles employer job postings, Jan-Dec 2013 Job Title Job Ads Software Engineer 3,444 Applications Engineer 504 Java Software Developer 456 Software Developer 426 Senior Systems Engineer 412 Systems Engineer 361 Programmer/Analyst 251.Net Developer 192 Firmware Engineer 177 Java Software Engineer 166 Software Development Engineer 163 Application Developer 140 Software Architect 117 Principal Software Engineer 106 Other than Developers, Sales Consultant 15 Sales Specialist 14 Production Support Specialist 8 Intern 7

Top skill clusters employer job postings, Jan-Dec 2013 Baseline Skills Job Ads Communication Skills 3,936 Writing 3,082 Troubleshooting 2,041 Problem Solving 1,971 Microsoft Windows 1,951 Leadership 1,451 Organizational Skills 1,426 Research 1,358 Planning 1,355 Quality Assurance and Control 1,334 Specialized Skills Job Ads Software Engineering 4,020 JAVA 3,238 C++ 3,047 LINUX 2,548 SQL 2,227 JavaScript 2,033 Microsoft C# 2,013 Debugging 1,761 Computer Engineering 1,672 Object-Oriented Analysis and Design (OOAD) 1,649

Top employers employer job postings, Jan-Dec 2013 Employers Job Ads Qualcomm 1,478 Viasat 180 Intuit 153 Northrop Grumman 149 General Atomics 141 Sony Electronics Incorporated 132 BAE Systems 101 Broadcom 100 Hewlett-Packard 93 Mindlance Incorporated 90 General Dynamics 84 Carefusion 84 Illumina Incorporated 79 UnitedHealth Group 77 University Of California* 69 Top Industries: Publishing Industries (except Internet) Professional, Scientific, & Tech. Srvs Computer & Electronic Product Mfg Educational Services Transportation Equip. Mfg Administrative & Support Srvs Insurance Carriers & Related National Security Affairs Chemical Mfg Telecommunications Merchant Wholesalers, Durable Goods

Regional Program Awards 5-year annual average Programs included: Computer Sciences, Computer Programming, Information Technology, Software Applications, Information Sciences Program Certificates Associate degrees degrees Community colleges 30 32 - Proprietary Colleges & Universities 109 89 384 Total 139 121 384 Feeder (ROP) Program Completers (2012-2013): Computer Programming at Grossmost Union HS District 34

Computer Applications Development/Software Gap/Oversupply DEMAND SUPPLY Annual job openings 663 Certificates 139 Associate Degrees 121 384 Total 643 Regional GAP: 20

Networking & Computer Support Occupations Computer Systems Information Security Analysts (BS) Database Administrators (BS) Network and Computer Systems Admins. (BS) Computer Network Architects (BS) Computer User Support Specialists (AS) Computer Network Support Specialists (AS) Computer Operators (some college) Statistical Assistants (AS)

Networking & Computer Support LMI Occupation 2013 Jobs 2016 Jobs 3 year Change 3 year % Change Annual Openings Median Hourly Earnings Computer Network Architects 6,021 6,226 205 3% 229 $21.87 Database Administrators 4,183 4,439 256 6% 159 $36.43 Information Security Analysts 1,002 1,084 82 8% 46 $40.20 Network and Computer Systems Admins. 1,171 1,229 58 5% 41 $50.23 Computer Systems Analysts 620 661 41 7% 23 $42.29 Computer Network Support Specialists 3,563 3,544 (19) (1%) 84 $42.37 Computer User Support Specialists 1,515 1,568 53 3% 60 $28.80 Computer Operators 777 757 (20) (3%) 8 $21.37 Statistical Assistants 110 114 4 4% 3 $22.06 Total 18,962 19,622 660 3% 653 $42.37

Top job titles employer job postings, Jan-Dec 2013 Job Title Job Ads Systems Engineer 764 Systems Analyst 425 Systems Administrator 395 Database Administrator 236 Security Engineer 214 Geek Squad Agent 133 Business Analyst 125 Network Administrator 124 Senior Systems Administrator 122 Information Technology Specialist 120 Oracle Database Administrator 112 Applications Engineer 110 Sql Database Administrator 108 Other titles requiring Tech Support Specialist 83 Network Technician 81 Help Desk Specialist 66 Customer Service Agent 65 Tech Support Rep. 62

Top skill clusters employer job postings, Jan-Dec 2013 Baseline Skills Job Ads Communication Skills 3,726 Troubleshooting 3,223 Writing 2,619 Organizational Skills 2,423 Problem Solving 2,265 Microsoft Windows 2,060 Planning 1,889 Customer Service 1,751 Leadership 1,740 Research 1,521 Specialized Skills Job Ads SQL 1,920 LINUX 1,561 Oracle 1,554 UNIX 1,124 Systems Engineering 1,074 System & Network Configuration 1,051 System Administration 999 Database Administration 930 Technical Support 924 JAVA 907

Top employers employer job postings, Jan-Dec 2013 Employers Job Ads Qualcomm 718 Viasat 177 General Atomics 136 Science Applications 132 UnitedHealth Group 112 Sony Electronics Incorporated 111 Best Buy 104 General Dynamics 102 Northrop Grumman 100 Cubic Corporation 99 Sharp Healthcare 97 Computer Sciences Corporation 93 Hewlett-Packard 81 Booz Allen Hamilton Inc. 79 AT&T 76 Top Industries: Professional, Scientific, & Technical Srvs Publishing Industries (except Internet) Computer & Electronic Product Mfg Educational Services National Security & International Affairs Insurance Carriers & Related Hospitals Transportation Equipment Mfg Administrative & Support Srvs Telecommunications

Regional Program Awards 5-year annual average Programs included: Computer Information Systems, Information Technology, IT Management, Computer Systems Analysis, Computer & Information Systems Security, Computer Systems Networking and Telecommunications, Computer Networking, Computer Infrastructure and Support, Computer Support. Program Certificates Associate degrees degrees Community colleges 80 61 - Proprietary Colleges & Universities 173 192 179 Total 253 253 179 Feeder (ROP) Program Completers (2012-2013): Technology Support Services at San Diego USD 120

Networking & Computer Support Gap/Oversupply DEMAND SUPPLY Annual job openings 653 Certificates 253 Associate Degrees 253 179 Total 685 Regional OVERSUPPLY: 32

Multimedia Occupations Web Developers Web administrators Video game designers Multimedia Artists and Animators Graphic Designers A/V and Multimedia Collections Specialists Broadcast Tech. Sound Engineering Tech. Film and Video Editors Media and Communication Equip. Workers Desktop Publishers

Multimedia LMI Occupation 2013 Jobs 2016 Jobs 3 year Change 3 year % Change Annual Openings Median Hrly Earnings Graphic Designers 3,625 3,581 (44) (1%) 118 $21.77 Web Developers 1,919 1,997 78 4% 57 $24.98 Web administrators* 1,194 1,211 17 1% 28 $41.63 Video game designers* 1,194 1,211 17 1% 28 $41.63 Multimedia Artists and Animators 678 667 (11) (2%) 19 $17.01 Broadcast Tech. 219 224 5 2% 10 $24.90 Sound Engineering Tech. 178 170 (8) (4%) 9 $27.93 Film and Video Editors 190 200 10 5% 7 $20.27 Media & Communication Equip. Workers 202 204 2 1% 4 $36.39 A/V & Multimedia Collections Specialists 50 53 3 6% 2 $22.69 Desktop Publishers 105 101 (4) (4%) 2 $24.58 Total 9,554 9,618 64 1% 284 $24.94

Top Job Titles employer job postings, Jan-Dec 2013 Job Title Job Ads Graphic Designer 326 Web Developer 309 Web Designer/Developer 111 Php Developer 86 Interaction Designer 73 Visual Designer 70 Web Applications Developer 62 Front End Developer 57 Front End Web Developer 50 Production Artist 50 Graphic Artist 38 Software Engineer 27 User Experience (Ux) Designer 27 Other titles beyond web development Animator 16 Multimedia Designer 16 Visual Specialist 15 Content Producer 12 Game Designer 8

Top Skills employer job postings, Jan-Dec 2013 Baseline Skills Job Ads Communication Skills 558 Creativity 432 Organizational Skills 421 Writing 409 Detail-Oriented 342 Problem Solving 266 Project Management 247 Research 228 Meeting Deadlines 216 Microsoft Excel 185 Specialized Skills Job Ads JavaScript 654 Adobe Photoshop 612 Web Site Development 579 Graphic Design 517 Web Site Design 402 Adobe Acrobat 389 jquery 352 Hypertext Preprocessor (PHP) 328 HTML5 283 Web Application Development 272

Top Employers employer job postings, Jan-Dec 2013 Employers Job Ads Qualcomm 89 Sony Electronics Incorporated 32 Intuit 24 Viasat 23 The Active Network, Inc 17 Hewlett-Packard 16 Hd Supply 15 University Of California 14 Prolifics 14 Samsung America, Inc. 13 Tribune Company 13 The Active Network 12 JCPenney 12 Northrop Grumman 12 Top Industries: Professional, Scientific, & Technical Srvs Publishing Industries (except Internet) Computer & Electronic Product Mfg Educational Services Administrative & Support Srvs Insurance Carriers & Related National Security & International Affairs Ambulatory Health Care Services Hospitals Broadcasting (except Internet)

Regional Program Awards 5-year annual average Programs included: Web Design and Development, Animation, Multimedia, E-Commerce, Electronic Game Design, Digital Media, Web Administration, Computer Graphics, Applied Design, Desktop Publishing, Graphic Design, Broadcast Journalism, Radio and TV, Film Production, etc. Program Certificates Associate degrees degrees Community colleges 116 91 - Proprietary Colleges & Universities 173 161 556 Total 289 252 556 Feeder (ROP) Program Completers (2012-2013): 48 Programs in San Diego County 5,878 9 Programs in Imperial County N/A

Multimedia Gap/Oversupply DEMAND SUPPLY Annual job openings 284 Certificates 289 Associate Degrees 252 556 Total 1,097 Regional OVERSUPPLY: 813

Drivers of Change ICT & Digital Media Industries ICT & Digital Media Gap Analysis Key Takeaways Discussion

Observations from the Data Large gap between the number of job advertisements and the projected annual openings. Why is that? Most growth is projected for occupations related to computer programming, systems analysis, networking, etc. Many require High schools provide many opportunities for students to explore multimedia related careers (over 5,000 students completed related ROP courses last year), but there is clearly a lack of programs in programming, software, networking, etc. ICT/ Digital media workforce is employed across sectors not just IT and Telecom, but also in healthcare, retail, manufacturing, etc.

Questions? Zhenya Lindstrom Tina Ngo Regional Center of Excellence California Community Colleges zhenya.lindstrom@chaffey.edu Research Manager San Diego Workforce Partnership Tina.Ngo@workforce.org

Drivers of Change ICT & Digital Media Industries ICT & Digital Media Gap Analysis Key Takeaways Discussion

Question 1: What is your reaction to the supply and demand analysis presented? Is it generally reflective of your workforce needs and your knowledge of training gaps?

Question 2: What are the top three occupations/jobs -

Question 3: How heavily do you weigh certificates and/or degrees from accredited institutions in the hiring process? What value do you place on credentials from different programs?

Question 4: Thinking skills, what skills gaps do you see among your entry-level workers or new hires? What are the top three technical skills that you rank to be the most valuable to your company?

Question 5: We have to develop our workplans for next year. From data presented and employer perspective, what can workforce developers and training institutions do to address your needs for qualified workers? Please suggest 2-3 areas of focus.

Question 6: What additional ICT & Digital Media workforce-related research would be valuable for the region?