9 9 12 17 System Requirements Install HDML-Cloner Pro Helper Connect Register HDML-Cloner Pro Helper How to get the registration code of HDML-Cloner Pro Helper 24 27 28 30 34 36 37 38 38 39
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* The USB flash drive is not included in the product box. You need to purchase it separately. 7
Tips on selecting a proper USB flash drive: 1. Recommended brands: Toshiba, SanDisk, Kingston 2. Interface specifications: USB 2.0, USB 3.0 3. Connector type: Type A 4. Make sure the actual reading speed is not less than 30Mbps, and the writing speed is not less than 10Mbps. 5. It is recommended that you format the USB flash drive or erase data before connecting it to our product. 6. It is recommended that you use a USB flash drive with the LED indicator, so that you can easily understand the working status of the USB flash drive. Don't unplug the USB flash drive in the process of reading and writing, otherwise your data will be damaged. 7. FAT32 format is recommended. Due to the special properties of FAT32, the single video file will be 2GB at most, and the recorded video will be split into multiple files but more stable (You can use our bonus software MP4-Cloner from https://www.cloneralliance.com/download.html to combine them into one file easily). For NTFS, the recorded video will be stored as a single large file, but will be more prone to error than FAT32, resulting in unsuccessful storage or file corruption. Please contact our customer service for help when you encounter such problems. Therefore, it is strongly recommended that you format the USB flash drive to FAT32 in order to get a better experience. 8. After formatting the USB flash drive using PC, please make sure to safely remove the USB device instead of unplugging it directly, otherwise the USB flash drive will be damaged and not work properly. 9. If the recorded video is 0KB or cannot play back normally, please reformat your USB flash drive. 8
IMPORTANT: If you set the recording frequency to "Once", please make sure to create a schedule task at least 3 minutes in advance. If you set the recording frequency to "Every day", please make sure to create a schedule task at least 1 minute in advance. Then HDML-Cloner Box Pro will start recording the video at the scheduled time properly. 9
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How to record videos to PC System Requirements Prior to installing HDML-Cloner Pro Helper, please make sure you are using Windows Vista or later versions and your PC is equipped with USB 2.0 or USB 3.0 port. Install HDML-Cloner Pro Helper HDML-Cloner Pro Helper is a smart program to record video discs, game videos, homemade videos or anything from any video source under Windows OS working together with HDML-Cloner Box Pro. Please download the latest version of HDML-Cloner Pro Helper from our official website: https://www.cloner-alliance.com/download.html Note: Please don't connect HDML-Cloner Box Pro to PC before installing the software, or there will be a prompt "Unknown USB Device". 22
If the following window appears during the installation process, please select "Install", otherwise HDML-Cloner Pro Helper will not work properly. 23
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Register HDML-Cloner Pro Helper Please register HDML-Cloner Pro Helper first before using. With the trial version, you can only use it for 7 days. Run HDML-Cloner Pro Helper. Click in the main interface and then click the "Register" button. Click the "Input registration code" button to open the "Register" window. Fill in your proper Email address, name and registration code. Then click "OK" to finish the registration. 27
How to get the registration code of HDML-Cloner Pro Helper? There are two methods to obtain the registration code of HDML-Cloner Pro Helper. 1. Scan the QR code below to get the code if the S/N of HDML-Cloner Box Pro is in the form of CPXXXXXXXX. CPXXXXXXXX https://goo.gl/vhqelh 2. The code can be found on the back of HDML-Cloner Box Pro if the S/N is in the form of 5971180XXXXXXXXXXXXXXXX. xxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx XXXXXXXXXXXXXXXX For more details about registering HDML-Cloner Pro Helper, visit the link below to read step by step instructions. https://www.cloner-alliance.com/hdmicloner-box-pro-faq/purchase-and-register-faq/how-to-register-hdml-cloner-pro-helper.html 28
For more details about recording videos to PC, please scan the QR code below to visit the Frequently Asked Questions. cloner-alliance.com/hdmicloner-box-pro-faq/technical-faq/how-to-record-videos-to-pc-with-hdml-cloner-box-pro.html 29
Setup Video Resolution: Set the output video resolution as 1080p/720p/480p. Video Bitrate: If you set it to a large value, you will get higher image quality, but with larger file size. If you set it to a small value, you will get lower image quality, but with smaller file size. 6Mbps, 8Mbps, 10Mbps, 12Mbps, 15Mbps and 18Mbps are available. Video Render: Select the video render. Video Mix Render9 and Internal YUV Render are available. Language: Define the language to be displayed on the user interface. English, Japanese, Simplified Chinese and Traditional Chinese are available. 30
Hotkey for Recording: Set the hotkey for starting and stopping recording videos. You can choose from F1 to F11. MP4 Format: Four options are available, which are MP4 format (video codec: H.264, audio codec: AAC), MP4 format (video codec: H.264, audio codec: AC3), MP4 format (video codec: H.264, audio codec: MP3) and MPEG-TS format (video codec: H.264, audio codec: AAC). Files Saved To Folder: Displays the saving path of recorded videos. You can change the saving path by clicking on the folder button. Automatically generate the file name when recording starts: If this option is selected, the titles of recorded videos will be named automatically. Set up maximum recording time: Set the maximum recording time. If the recording time exceeds the set value, HDML-Cloner Pro Helper will stop recording videos. Schedule Recording: Set the start time, duration and recording frequency, and videos will be recorded automatically at the scheduled time. 31
Capture picture format: Select the captured picture format. BMP, PNG and JPG are available. GIF Capture: Set the width, height and frame rate for the captured GIF picture. 32
Enable Video Broadcast Share: Select this option and the function of Video Broadcast Share will be enabled. OK: Click to save the settings. Cancel: Click to exit the "Setup" window without saving the settings. Note: The parameter options may change as the software upgrades. Please refer to the "Setup" window of the latest version of the software. 33
2. What kinds of mobile hard disks do ClonerAlliance products support? 2TB capacity or below. Less than 500mA current (Under dependent power sources). 10MB/s read-write speed or above (You can use CrystalDiskMark to test speed.). FAT32 or NTFS file system on Windows 7 operating system or above. Make sure your mobile hard disk is in the MBR partition style. 34
3. Why is there a prompt "No signal"? Please switch to the proper input signal with the remote control or by pressing the "SOURCE" button on HDML-Cloner Box Pro. 4. Why is there a prompt "Can't Detect USB Device"? Please format your USB stick or unplug the USB stick from the USB port and plug it into HDML-Cloner Box Pro again. If the solutions don't work, please send an email to support@cloner-alliance.com for direct help. 35
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