BitTitan Integration Subscriber's Guide

Contents BitTitan Integration Subscriber's Guide... 1 Preface... 3 Documentation Conventions... 3 Typographical Conventions... 3 General Conventions... 4 Feedback... 5 Introduction... 6 About This Guide... 6 Audience... 6 Terms and Abbreviations... 6 BitTitan Configuration Overview... 7 APS Installation... 7 BitTitan Use Case Scenario... 8 Service Management... 8 Accessing all the Purchased Coupons... 8 Redeeming a Coupon... 9 Index... 10 2

C H A P T E R 1 Preface In This Chapter Documentation Conventions... 3 Typographical Conventions... 3 General Conventions... 4 Feedback... 5 Documentation Conventions Before you start using this guide, it is important to understand the documentation conventions used in it. Typographical Conventions The following kinds of formatting in the text identify special information. Formatting convention Type of Information Example Bold Italics Items you must select, such as menu options, command buttons, or items in a list. Titles of modules, sections, and subsections. Used to emphasize the importance of a point, to introduce a term or to designate a command line placeholder, which is to be replaced with a real name or value. Navigate to the QoS tab. Read the Basic Administration module. These are the so-called shared VEs. To destroy a VE, type vzctl destroy VEid. 3

Preface Important Note Monospace Preformatted An important note provides information that is essential to the completion of a task. Users can disregard information in a note and still complete a task, but they should not disregard an important note. A note with the heading Note indicates neutral or positive information that emphasizes or supplements important points of the main text. A note supplies information that may apply only in special cases for example, memory limitations, equipment configurations, or details that apply to specific versions of a program. The names of commands, files, and directories. On-screen computer output in your command-line sessions; source code in XML, C++, or other programming languages. Important: The device drivers installed automatically during Setup are required by your system. If you remove one of these drivers, your system may not work properly. Note: If Windows prompts you for a network password at startup, your network is already set up and you can skip this section. Use vzctl start to start a VE. Saved parameters for VE 101 Preformatted Bold What you type, contrasted with on-screen computer output. # rpm V virtuozzo-release CAPITALS Names of keys on the keyboard. SHIFT, CTRL, ALT KEY+KEY Key combinations for which the user must press and hold down one key and then press another. CTRL+P, ALT+F4 General Conventions Be aware of the following conventions used in this book. Modules in this guide are divided into sections, which, in turn, are subdivided into subsections. For example, Documentation Conventions is a section, and General Conventions is a subsection. When following steps or using examples, be sure to type double-quotes ("), left singlequotes (`), and right single-quotes (') exactly as shown. The key referred to as RETURN is labelled ENTER on some keyboards. 4

Preface Commands in the directories included into the PATH variable are used without absolute path names. Steps that use commands in other, less common, directories show the absolute paths in the examples. Feedback If you find a mistake in this guide, or if you have suggestions or ideas on how to improve it, please send your feedback to si-odin@sofcloudit.com. Please include in your report the guide's title, chapter and section titles, and the fragment of text in which you found the error. 5

C H A P T E R 2 Introduction In This Chapter About This Guide... 6 Audience... 6 Terms and Abbreviations... 6 About This Guide This guide describes the integration of Odin Service Automation with BitTitan. This document was developed by SofCloudIT. For additional information, please contact si-odin@sofcloudit.com. Audience This guide is intended for: Customers that will acquire a BitTitan subscription through a provider that uses Odin Service Automation. Terms and Abbreviations APS Application Packaging Standard, an open standard that was designed to simplify the delivery of SaaS applications in the cloud-computing industry. OSA Odin Service Automation, which includes both Business Automation (BA formerly PBA) and Operations Automation (OA formerly POA). PCP Provider Control Panel. CCP Customer Control Panel. Customer Individual or company that acquires a service from a provider. Service User Authorized end-user for a particular service already provisioned through Odin Service Automation. API Application Programming Interface. 6

C H A P T E R 3 BitTitan Configuration Overview In This Chapter APS Installation... 7 APS Installation There is no major interaction on the Customer side to enable BitTitan APS. Nevertheless, these are the steps that the Customer has to follow in order to use the BitTitan services supplied by the APS. 1. The Customer navigates to the provider s OSA online store. 2. The Customer adds the appropriate Service Plan to the cart. 3. The Customer selects the amount of licenses for the product. 4. On the checkout page, the Customer reads and accepts the license agreement if any, and reviews the order. 5. The Customer creates a new account or logs in to an existing account to place the order. 6. If the order is accepted and processed, auto-provision starts. 7. The Customer logs in to the Customer Control Panel using the account login credentials. 8. The Customer selects the appropriate subscription from the subscription list at the top right of the Customer Control Panel. 9. The Customer navigates to the BitTitan tab. 10. The Customer is presented with a view of the coupons that have been purchased under the current Customer s account. 7

BitTitan Use Case Scenario C H A P T E R 4 BitTitan Use Case Scenario In this Chapter Service Management... 8 Access to all the Purchased Coupons... 8 Redeem a Coupon... 9 Service Management After subscribing to a BitTitan APS service, and once the subscription has been successfully provisioned, the Customer will be able to view BitTitan Coupons purchased, under the current OSA Customer Account. Accessing all the Purchased Coupons The Customer can access the CPP with the corresponding login credentials and see different subscriptions provisioned (at the right hand top corner). 8

BitTitan Use Case Scenario To view all BitTitan Coupons purchased under the current OSA Customer Account, the Customer should navigate to the BitTitan tab at the top of the screen. Redeeming a Coupon To redeem an unexpired Coupon which has not been redeemed yet, the Customer will have to click the Redeem link corresponding to the desired Coupon. This will redirect the Customer to BitTitan s website to complete the process. Once redirected to BitTitan s website, the Customer will need to create the account manually, by following the steps described in the BitTitan Knowledge Base. If the Customer is already logged into the BitTitan customer account (meaning the browser session, not the APS package), he or she will be redirected to the BitTitan Control Panel, where the Coupon can be consumed. 9

Index About This Guide, 6 Accessing all the Purchased Coupons, 8 APS Installation, 7 Audience, 6 BitTitan Use Case Scenario, 8 Configuration Overview, 7 Documentation Conventions, 3 General Conventions, 4 Introduction, 6 Preface, 3 Redeeming a Coupon, 9 Service Management, 8 Terms and Abbreviations, 6 Typographical Conventions, 3 Feedback, 5 10