Wholesale Tariff Refresh June 2017
New Unlimited Text & Minute Single User Plan Summary Domestic rates, international and Rest of World Roaming as per current Red Pricing see Out of bundle charges detailed in Tariff Guide. Euro Traveller is not available to our small business plans as inclusive European roaming already included in tariff for Europe (zones 1 & 2). Business Traveller inclusive to all plans - details in Tariff Guide. This allows customers to take their home tariff to Europe for free and to the World Zone for 5/day. Bolts on available on current Red products available on new tariffs i.e data bundles, 08 bundles, international, international text bundles detailed in Tariff Guide. Domestic data bolt-ons will now work in Europe Zone 1 & 2. Take your home minutes, texts and data abroad from Europe (zones 1 & 2) included in all new Red plans. Out of bundle charges for UK data are 5.42 per 250MB for the new plans. Yearly RPI increases on the line rental will apply to these plans as well. Important WiFi calling should only be added to customers with Compatible devices any non-eligible devices should have the product removed from he network immediately. Please visit www.vodafone.co.uk/wificalling for eligible devices. WiFi calling should not be sold to customers with over 10 employees and should only be sold to customers connect to those plans listed above Vodafone reserve the right to audit the WiFi calling product and discontinue the service if it is not being sold correctly. Page 2
Inclusive calls home with Vodafone Global Traveller Customers on our new Single User Tariffs will automatically be opted in to Global Traveller. This enables free calls within country and back home (to UK landlines starting with 01/02/03 and UK mobiles starting in 07) when opted in to Vodafone Global Traveller. The standard Vodafone global Traveller daily charge of just 5.00 (Ex VAT) will only be triggered if the customer sends an SMS, uses data or makes a call within country or back to the UK. BlackBerry BlackBerry is available on the new 4G Single plans. 4G Price Plans Customers pay an additional 9 per month for BES10 Regulated (Gold) BBE10 is charged at 9 and is the wholesale code for BES10 Regulated. (Gold) Please note that there is no code for the BES10 Corp (Silver) 3 option this will need to created within your own systems if you wish to offer the BlackBerry Support service Page 3
Tariff Table Tariff name 24m RRP UK & EU** Minutes / and Texts UK & EU Data 4G Enabled Global Traveller WiFi Calling Secure Net UK & EU Data out of Bundle VF Business Value 500MB + 250Mb WiFi 18.00 Unlimited 500MB Yes Default Yes Yes 5.42 per 250Mb VF Business Value 1GB + 250Mb WiFi 21.00 Unlimited 1GB Yes Default Yes Yes 5.42 per 250Mb VF Business Value 3GB + 250Mb WiFi 26.00 Unlimited 3GB Yes Default Yes Yes 5.42 per 250Mb VF Red Essentials 250MB + 250Mb WiFi 14.17 250 / Unltd 250MB Yes Default No No 5.42 per 250Mb VF Red Essentials 500MB + 250Mb WiFi 15.83 500 / Unltd 500MB Yes Default No No 5.42 per 250Mb VF Red Extra 1GB + 250Mb WiFi 19.17 Unlimited 1GB Yes Default Yes No 5.42 per 250Mb VF Red Extra 4GB + 250Mb WiFi 24.17 Unlimited 4GB Yes Default Yes No 5.42 per 250Mb VF Red Extra 16GB + 250Mb WiFi 30.00 Unlimited 16GB Yes Default Yes No 5.42 per 250Mb VF Red Extra 40GB + 1GB WiFi 45.00 Unlimited 40GB Yes Default Yes No 5.42 per 250Mb VF Red Executive 8GB + 250Mb WiFi 30.00 Unlimited 8GB Yes Default Yes No 5.42 per 250Mb VF Red Executive 32GB + 250Mb WiFi 35.00 Unlimited 32GB Yes Default Yes No 5.42 per 250Mb VF Red Executive 60GB + 250Mb WiFi 40.00 Unlimited 60GB Yes Default Yes No 5.42 per 250Mb Fair usage policy applies to EU roaming calls data and texts Page 4
Additional services Sold with Standard, Red Bundle and Red Value Bundle. Description Recurring Charge ex VAT Comments BIS add-on for RED plans 4.25 BES add-on for RED plans 15.00 Used on 3G Blackberry devices, can be added with 4G plan but customer needs to be aware they won't get 4G Used on 3G Blackberry devices, can be added with 4G plan but customer needs to be aware they won't get 4G Vodafone International 4.17 Reduces Call Rates from the UK to international numbers 300 mins to 0800 0845 & 0870 2.08 Rest of World Data Traveller Option 0.00 Vodafone WorldTraveller 0.00 Refer to more details about World Traveller 100 international text msgs 4.17 Text international numbers from the UK 100 MMS 2.08 MMS Messages Free calls to 0800, 0845 & 0870. NGSC groups included in the bundle are SC002, SC003, SC004, SC005, SC006, SC007, SC008, SC009, SC010, SC011, SC012, SC013, SC014 World Data Traveller i.e gives 25MB of data for daily charge of 5, doesn't include ROW2 countries. BES10 Silver 3.00 See detail reference BES10 Silver, was BES10 Corporate BES10 Gold 9.00 See detail reference BES10 Gold, was BES10 Regulated Vodafone Call Abroad 75 Int Min 8.34 Monthly international Bundle gives 75 Minutes Vodafone Call Abroad 125 Int Min 12.50 Monthly international Bundle gives 125 Minutes Vodafone Call Abroad 200 Int Min 16.67 Monthly international Bundle gives 200 Minutes Page 5
Additional services WiFi (not WiFi Calling, WiFi data only) Description Recurring Charge ex VAT VF Business Value 500Mb WiFi 3.00 VF Business Value 750Mb WiFi 6.00 VF Business Value 1GB WiFi 9.00 VF Business Value 2GB WiFi 12.00 VF Business Value 3GB WiFi 15.00 VF Business Value 4GB WiFi 18.00 VF Business Value 5GB WiFi 21.00 VF Business Value Unlimited WiFi 24.00 Comments Business value tariff only, only 1 bundle can be added per connection. Page 6
Additional services WiFi (not WiFi Calling, WiFi data only) Description Recurring Charge ex VAT VF Red Essential - Extra 500Mb WiFi 4.17 VF Red Essential - Extra 750Mb WiFi 7.50 VF Red Essential - Extra 1GB WiFi 10.83 VF Red Essential - Extra 2GB WiFi 14.16 VF Red Essential - Extra 3GB WiFi 17.49 VF Red Essential - Extra 4GB WiFi 20.82 VF Red Essential - Extra 5GB WiFi 24.15 VF Red Essential - Extra Unlimited WiFi 27.48 Comments Red Essential tariff only, only 1 bundle can be added per connection. Page 7
Additional services WiFi (not WiFi Calling, WiFi data only) Description Recurring Charge ex VAT VF Red Executive 500Mb WiFi 3.33 VF Red Executive 750Mb WiFi 6.66 VF Red Executive 1GB WiFi 9.99 VF Red Executive 2GB WiFi 13.32 VF Red Executive 3GB WiFi 16.65 VF Red Executive 4GB WiFi 19.98 VF Red Executive 5GB WiFi 23.31 Comments Red Executive tariff only, only 1 bundle can be added per connection. Page 8
Vodafone international (calling abroad from the UK) Customers can opt in for 5.00 per month (4.17 line rental ex VAT) and use Vodafone International. Service will give discounted call rates to all countries, with the exception of Satellite calls, Cuba, Island of Man and the Channel Islands. Text are charged against the standard rate for an international text Vodafone international rates: Vodafone international call charges will charge for a minimum of one minute when any of the following numbers are called: 5p per minute to landlines and 15p per minute to mobiles Albania, Andorra, Australia, Austria, Bangladesh, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, FYR Macedonia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Italy, Japan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal (including Azores and Madeira), Republic of Ireland, Romania, Russia, San Marino, Serbia, Singapore, Slovak Republic, Slovenia, South Africa, Spain (including Balearic and Canary Islands), Sweden, Switzerland, Thailand, Turkey, Vatican City 5p per minute to landlines and mobiles Canada, China, USA 10p per minute to landlines and 20p per minute to mobiles Argentina, Bahamas, Bermuda, Brazil, Egypt, Ghana, Iraq, Israel, Jamaica, Kenya, Korea South, Kuwait, Lebanon, Malaysia, Pakistan, Philippines, Saudi Arabia, Sri Lanka, Taiwan, Trinidad and Tobago, Ukraine, United Arab Emirates, Zimbabwe 30p a minute to landlines and mobiles All other countries, excluding Cuba, the Channel Islands and Isle of Man (these are not included in Vodafone International). Page 9
Call Charges Standard UK call charges Calls to any Vodafone UK mobile, standard UK landline (starting 01, 02 or 03) and UK voicemail Calls to any Channel Islands and Isle of Man mobile and landline (starting 01481, 01534, 01624) Calls to other UK mobile networks Video calling to any Vodafone UK mobile Video calling to other UK mobile networks Video calling to international mobile networks Cost per minute (1 minute minimum call charge) 45.84p per minute 45.84p per minute 45.84p per minute 45.84p per minute 46.8p per minute 127p per minute to Europe / 67p per minute to RoW Standard UK text charges Standard UK text messages Standard UK picture messages Standard UK video message Text from UK to International (Up to 160 Characters) Cost per message 29.17p per text 45.84p per text 51p per text 29.17p per text Page 10
Call Charges Non-geographic call charges Non-geographic numbers starting 0500 Non-geographic numbers starting 0871, 0872, 0843 or 0844 Charity numbers Cost per Call 45.84p (exc. VAT) a minute (one-minute minimum call charge) Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) Free Radio-paging services (starting 076) 45.84p (exc. VAT) a call Personal numbering services (starting 070) 45.84p (exc. VAT) a minute (one-minute minimum call charge) Call forwarding services (e.g. 07744, 07755) 45.84p (exc. VAT) a minute (one-minute minimum call charge) 118500, 118404 Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) 118212 Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) 118118, 118661, 118888 Access charge of 45.84p a minute plus a service charge* (one-minute minimum call charge) Premium Rate call charges Premium rate services (starting 09) Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let you know the cost of the call. Cost per Call Between 62.5p and 1.88 per minute.. Please see the 09 number checker on Vodafone.co.uk for details on which numbers are charged for a call and which are charged by the minute. Please note that there is a one-minute minimum call charge. Free to 2.00 every minute (one-minute call charge) Page 11
Call Charges International calls (standard rate / per minute) Calls to European countries from the UK charged at 125ppm Calls to USA and Canada from the UK is charged 167ppm Calls to Asia Pacific countries charged 167ppm Calls to any other worldwide destination is charged 167ppm Text messages (per message) Text message sent from the UK to any worldwide destination is charged at 29.17p per text Video calls From 46.8p per minute (1 minute minimum call charge) to any destination outside of the UK Channel Islands and Isle of Man charges Calls to Channel Islands will be charged at 45.84ppm and will not be decremented from any roaming/international or domestic bundles Page 12
Call Charges Make a call PPM Call to Euro Zone Call outside Euro Zone Receive a call PPM Sending Texts Sending Picture Messages Using The Internet Europe 45.84p 45.84p 167p 0.0p 29.17p 45p 5.42 per 250MB Data Cap Unregulated Europe 45.84p 45.84p 200p 0.0p 29.17p 45p 45.9p per Mb Asia Pacific USA/Canada 80p 135p 150p 150p 200p 200p 75p 100p 35p a text plus the UK text message rate 45p 45p Rest of the World 165p 165p 200p 130p 45p Rest of the World2 200p 200p 200p 150p 50p a text plus the UK text message rate 45p 3 per Mb for the first 5Mb, then 15 per 5Mb thereafter 6 per Mb for the first 5Mb, then 30 per 5Mb thereafter 39.33 In both Europe Zone s Vodafone will charge Customer for the call Customer makes in 1 second increments with a 30 second minimum call charge. All calls Customer receive are charged per second. In USA & Canada Vodafone will charge Customer for the call Customer makes and receives in 1 minute increments with a 1 minute minimum call charge. In Rest of World and Rest of World 2 Vodafone will charge Customer for the call Customer makes in 1 minute increments with a 1 minute minimum call charge. For receiving calls, Vodafone will charge Customer in increments (depending on Customer s price plan) with a minimum call charge. Premium rate and satellite calls are excluded and additional charges (including network handling fees) may apply. If Vodafone is charged an admin fee from a foreign network operator for Customer to receive a text, Vodafone will pass this charge to Customer. Page 13
Euro Zones Vodafone s European roaming zones Europe Zone 1 Austria Belgium Bulgaria Canary Islands Croatia Cyprus (exc. Northern Cyprus) Czech Republic Denmark Estonia Finland France (inc. Monaco) Germany Gibraltar Greece Hungary Iceland Italy (inc. San Marino and Vatican City Ireland Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal (inc. Madeira) Romania Slovakia Slovenia Spain (inc. Balearic Islands and Canary Islands) Sweden Europe Zone 2 Albania Bosnia & Herzegovina Faroe Islands Guernsey Isle of Man Jersey San Marino Switzerland Turkey Page 14
Global Zones Vodafone s roaming zones Asia Pacific Australia New Zealand Singapore South Africa Taiwan Thailand USA & Canada USA Canada Rest of World 1 All other countries Rest of World 2 Andorra Belize Bhutan Burundi Comoros Cook Islands Cuba Djibouti Equatorial Guinea Ethiopia Greenland Laos Lebanon Libya Madagascar Maldives Sao Tome and Principe Solomon Islands Turkmenistan Uzbekistan Page 15
Global Traveller Global Traveller can be added to Vodafone Red plans and Mobile Broadband plans (see Mobile Broadband for Compatibility). A simple international price plan for Vodafone Business customers Because you don t have to wait until you re in the office to answer emails, you can respond quickly to new business opportunities and keep existing customers happy. Each day a customer uses their phone from within the Global Traveller Country whether back to the UK or within the country they re in, they pay a standard connection charge of 5.00 (ex VAT) per day and the rest of the call is charged at their published domestic rate. There s no need to worry about preferred networks and they can even use inclusive minutes from their bundle. For receiving calls it s just as simple. Customers pay a 0p (ex VAT) for each call answered within a Global Traveller Country for the rest of the world then all calls are charged at standard international rates. so now customers can leave their phone on when they travel for business without the fear that goes with it. Page 16
Global Traveller Countries Global Traveller added to all new Vodafone plans. Global Traveller Countries Anguilla Antigua and Barbuda Argentina Aruba Australia Barbados Bermuda Bonaire Brazil British Virgin Islands Canada Cayman Islands Chile China Colombia Congo Democratic Republic of Costa Rica Curacao Dominica Dominican Republic Ecuador Egypt El Salvador Ghana Grenada Guatemala Guyana Haiti Hong Kong India Indonesia Israel Jamaica Japan Kenya Lesotho Mexico Mozambique New Zealand Panama Peru Puerto Rico Qatar Russia Saba Saint Eustatius Saint Maarten Serbia Singapore South Africa St Kitts and Nevis St Lucia St Vincent Suriname Thailand Trinidad & Tobago Turks & Caicos Uruguay US Virgin Islands United States of America World: A simple pay as you use international price plan for Vodafone Business customers. Page 17