Wholesale Commercial Pack November 2017
Contents O2... 3-18 O2 Commercial Summary... 3-4 O2 30 Day SIM Only Tariffs... 5 O2 Single User Tariffs... 6 O2 Business Share... 7-11 O2 Mobile Broadband... 12 O2 Top Up Options... 13 O2 Roaming & International... 14-18 Vodafone... 19-25 Vodafone Forever Connected Tariffs... 19 Vodafone Forever Connected Bolt Ons... 20 Vodafone Forever Connected Mobile Broadband... 21 Vodafone Forever Connected Out of Bundle... 22-24 Vodafone Forever Connected Rules... 25 Anywhere SIM... 26 Mobile Device Management... 27 Mobile Voice Recording... 28
Tariff Discounts & Bonuses Mobile Commercial Airtime Margin Airtime margin applies to new, ports migrations and re-signs. * Full discount applied on PAYU roamed data only, data roaming options receive reduced revenue share. NGN Call Types Worksheet Page 03
Tariff Discounts & Bonuses - Clawback Rules Page 04
30 Day SIM Only Tariffs Included / Excluded Landlines starting 01,02,03. Voicemail, O2 to O2. EU roam like at home. 4G enabled. Data one off top ups. Recurring data bundles. Blackberry BIS / BES software below BES 10. Page 05
Single User Tariffs Single User SIM ONLY 24 month Included / Excluded Landlines starting 01,02,03. Voicemail, O2 to O2. EU roam like at home. 4G enabled. Data one off top ups. Recurring data bundles. Blackberry BIS / BES software below BES 10. Single User 24 month Included / Excluded Landlines starting 01,02,03. Voicemail, O2 to O2. EU roam like at home. 4G enabled. Data one off top ups. Recurring data bundles. Blackberry BIS / BES software below BES 10. Page 06
Business Share Single User Shared Data 24 month Tariff Included / Excluded Data Share: Mobile Voice, messaging and shared data. Data Only Share: Mobile Voice Single User Shared Data 24 month Bolt On Included / Excluded EU roam like at home. 1 month roll over of unused data. No sharer fee. Page 07
Business Share 24 month Tariff Included / Excluded Business share parent & child tariffs can be discounted in 10% decrements subject to approval* Business share handset limits are flexible subject to approval*. *Please contact Channel Business Manager for approval. Page 08
Business Share Parent Discounted Tariff Included / Excluded Unlimited UK calls to O2 mobiles. Unlimited calls to voicemail. EU roam like at home. Additional children can be added to existing groups at the same discount % subject to handset limits / approval. 1 month roll over of unused minutes and texts. Certain number ranges belonging to Jersey Telecom & Guernsey Telecom excluded from bundled minutes. Child Discounted Tariff Included / Excluded Business share parent & child tariffs can be discounted in 10% decrements subject to approval.* Business share handset limits are flexible subject to approval.* *Please contact Channel Busness Manager for approval. Page 09
Business Share Shared Minutes Bolt On Included / Excluded Eligibe for UK calls to standard UK landlines starting 01, 02, 03. Eligible for UK calls to standard UK mobiles. Share across handsets subject to limits. Rollover of unused minutes. DEU roam like at home. 100 to 20,000 mins available on all Business Share Parent groups. 30,000 to 100,000 mins available only on Business Share 5000 Parent groups. Shared Texts Bolt On Included / Excluded 200 to 5,000 text available on all Business Share Parent groups. 10,000 to 30,000 text available only on Business Share 5000 Parent groups. Page 10
Business Share Individual & Shared Data Bolt On Included / Excluded Blackberry: EU roam like at home. 3G data only. Individual: EU roam like at home. 4G data. Shared: EU roam like at home. 1 month roll over of unused data. Blackberry BES is exempt for RLAH. Page 11
Mobile Broadband 30 Days Included / Excluded Use in dongles and as pop-up office. EU roam like at home. 24 Months Included / Excluded Use in dongles and as pop-up office. EU roam like at home. Page 12
Top Up Options Data Top Ups for Business Share / Mobile Broadband Tariffs Included / Excluded Works until next billing period, full allowance given. EU roam like at home. 4G data. Not pro rated for usage or price, regardless of date added. Page 13
Roaming & International Roaming 24 Hour Travel Pass Mins and Texts: Incoming calls plus calls within country, to UK landlines and mobiles. ** Switching between zones will generate a daily each zone entered Worldwide rates are 600p per MB unless states in the tables below. For buy rate after wholesale discount to RRP please see Zest4 O2 Rate Card. All O2 connections are automatically set up with Roaming 24 hour Travel Pass. If you have a customer not wanting this Option please contact the Zest4 service team for alternative rates. Page 14
Roaming & International Rest of World Roaming Zones ZONE 2 (24HR Travel Pass 500MB for 7.50 RRP (2 per calendar day UK Time - then 6 RRP per MB OOB) Canada, United States.... ZONE 3 (24HR Travel Pass 200MB for 7.50 RRP (2 per calendar day UK Time - then 6 RRP per MB OOB) Albania, Afghanistan, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Benin, Bermuda, Botswana, Brazil, Cameroon, Cape Verde, Cayman Islands, Chile, China, Christmas Island, Cocos Islands, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Gabon, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Ivory Coast, Jamaica, Japan, Kazakhstan, Kenya, Korea (South), Kuwait, Macedonia, Madagascar, Malaysia, Myanmar, Mexico, Moldova, Montenegro, Montserrat, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Panama, Paraguay, Peru, Philippines, Qatar, Russia, Rwanda, Saint Kitts and Nevis, St Lucia, St. Vincent and the Grenadines, Saudi Arabia, Serbia, Seychelles, Singapore, South Africa, Sri Lanka, Suriname, Taiwan, Thailand, Togo, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Venezuela, Virgin Islands (GBR), Western Samoa, Yemen, Zambia.... ZONE 4 (24HR Travel Pass 50MB for 7.50 RRP (2 per calendar day UK Time - then 6 RRP per MB OOB) Algeria, Azerbaijan, Bahrain, Burundi, Chad, Congo, Democratic Republic of Congo, Equatorial Guinea, Falkland Islands, Fiji, French Polynesia, Gambia, Georgia, Iraq, Kosovo, Macau, Malawi, Moorea, Niger, Oman, Pakistan, Papua New Guinea, Sierra Leone, Swaziland, Tahiti, Tanzania, Tokelau, Tonga, Uzbekistan, Vanuatu. Page 15
Roaming & International Rest of World Roaming Zones Continued ZONE 5 (24HR Travel Pass 2MB for 7.50 RRP (2 per calendar day UK Time - then 6 RRP per MB OOB) Andorra, Angola, Armenia, Belize, Bolivia, Bora Bora, Cambodia, Cuba, Jordan, Lao People's Democratic Republic, Liberia, Mali, Mauritania, Mauritius, Mongolia, Moorea, Mozambique, Namibia, Nepal, Palestinian Authority, Senegal, St Helena, Sudan, Tahiti, Tajikistan, Tunisia, Turkmenistan, Vietnam, Zimbabwe ZONE 6 ( 6 per MB) All other countries, unless specified below - 6 per MB 40% Page 16
Roaming & International Call Rates: UK Voice Calls, Internet and Messages For Wholesale discount rate see p3 of this pack. Page 17
Roaming & International Call Rates: International Voice Calls from the UK For Wholesale discount rate see p3 of this pack. Countries in Each Call Zone Page 18
Vodafone Forever Connected Tariffs VF Forever Connected UK * Vodafone Forever Connected tariffs are billed at RRP and wholesale partners are paid a revenue share as outlined below. Page 19
Vodafone Forever Connected Bolt On s * Vodafone Forever Connected tariffs are billed at RRP and wholesale partners are paid a revenue share as outlined below. VF Bolt-ons Terms and Conditions All VF Bolt-ons are available to add to Feb 2017 tariffs only (Pre-Feb 17 Bolt-ons are still available for existing services). All VF Bolt-ons added in month will be pro rated. ** International Caller offers hugely reduced international calling rates when calling abroad from the UK for only 6 per month. Page 20
Vodafone Forever Connected Mobile Broadband 4G Mobile Broadband * Vodafone Forever Connected tariffs are billed at RRP and wholesale partners are paid a revenue share as outlined below. Page 21
Out Of Bundle Charges The following out of bundle rates apply across all for calls made from 1st July 2017. * Vodafone Forever Connected tariffs are billed at RRP and wholesale partners are paid a revenue share as outlined below. Page 22
Out Of Bundle Charges Continued * Vodafone Forever Connected tariffs are billed at RRP and wholesale partners are paid a revenue share as outlined below. Page 23
Out Of Bundle Charges Continued * Vodafone Forever Connected tariffs are billed at RRP and wholesale partners are paid a revenue share as outlined below. Page 24
Vodafone Forever Connected Rules VF Forever Connected and Mobile Broadband tariffs are for New Business Only - from 1st July 2017* VF Forever Connected and Mobile Broadband tariffs are charged a disconnection fee of 30 + VAT per number if disconnected, or ported or migrated away.** VF Forever Connected and Mobile Broadband tariffs are 6 Month Minimum contract term then 30 day rolling notice thereafter. Where compatible Vodafone World Traveller @ 5.25 per day, VF Forever Connected 500 and Mobile Broadband tariffs are not compatible. Where compatible Vodafone International Caller @ 6.00 per month, VF Forever Connected 500 and Mobile Broadband tariffs are not compatible. Data Alerts (% of Usage) are not offered as standard on Vodafone tariffs. Providing data alerts during the month of connection, and also where a tariff migration has occurred can distort the alert thresholds due to pro rata of allowance. Zest4 will endeavour to make partners and customers aware of users approaching their % of usage threshold where possible however we cannot guarantee that an alert can be provided at all times and therefore they should not be relied upon to manage usage and overage. * Existing customers on legacy tariffs (connected pre 1st Feb 2017) can tariff migrate to a new July 2017 tariff with a fee of 35 + VAT per number. ** The 30 disconnection fee maybe waived upon request if the number has been connected for over 24 months. Please contact your CBM for details. Please note if you have requested a bespoke tariff on Vodafone, standard rates quoted here do not apply, nor does RLAH. Page 25
Anywhere SIM Vodafone, EE and O2 on one SIM. Reseller only - Buy rates shown below to build your own tariff. 30 day rolling contract. One off sim costs 2 per SIM. Rates apply to UK & EU. SIM s are locked to UK & EU only. Rest of world rates available on application. Page 26
Hosted Mobile Device Management Fully Managed Solution Rental Monthly Rental Per Device RRP Contract Term Revenue Share 5.50 24 20% Set Up Costs Un-Managed Solution For customers wanting to install and manage themselves. Rental Page 27
Mobile Voice Recording Rental Page 28
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