Sage 50cloud Pastel System Requirements When installing Sage Pastel Accounting we recommend that you check the following settings to avoid installation errors. System requirements: These are the hardware and operating system software requirements for the system: Workstation HARDWARE Server Minimum Single Core 1 GHz Single Core 2 GHz Recommended Dual Core 2 GHz or higher Dual Core 2 GHz or higher DVD Drive Required if installing from a disk. Internet connection required for a software download install or software update RAM Minimum 4GB 8GB Recommended 8GB or higher SCREEN RESOLUTION 128MB per simultaneous user who accesses the system Minimum 1024 x 768 1024 x 768 OPERATING SYSTEM Supported Operating Systems Windows 7, Windows 8 and Windows 10 Windows 7, Windows 8, Windows 10, Windows Server 2008 r2, Windows Server 2012 + Windows Home Editions do not support multi user environments. Windows XP and Windows Server 2003 Operating Systems are no longer supported. Microsoft will no longer support Windows XP and Windows Server 2003 Operating Systems. This means Windows XP and Windows Server 2003 users will not receive Microsoft software updates, including security updates that help protect your OS system from viruses, spyware and other malicious software. If you are currently operating Windows XP or Windows Server 2003 Operating Systems, we recommend you move to a supported operating system, so you can continue operating in a secure environment.
Ensure you are logged in to the machine as the local Windows Administrator There are certain files that will not install or will not install correctly if you are not logged in as the machine s local Administrator. To check whether the logged in user is a local Windows Administrator: Windows 7 Select on Start> Control Panel Select User Accounts Select Manage another account or Give other users access to this computer Windows 8 and Windows 10 Right-click in the bottom left corner of your screen an select Control Panel. Click User Accounts Click Manage another account Ensure the logged in user name belongs to the Administrators group. If you are unsure if you are the local administrator, please contact your IT consultant or Network Administrator.
Ensure that the User Account Control is turned off Before installing Sage Pastel Accounting please ensure that the User Account Control or UAC is turned off as some of the features for Sage Pastel Accounting do not function properly if the User Account Control is on. Windows 7 Select Start > Control Panel > User Accounts> User Accounts Select Change User Account Control Settings, ensure the slider is at the bottom on Never notify. Windows 8 and Windows 10 Select Start button > Search for UAC. Select the option Change User Account Control settings. The User Account Control Settings screen will display, ensure the slider is at the bottom on Never notify. Ensure all Windows updates have been installed Please ensure that your machines are using the latest Windows Updates for the version of Windows you are running. To check for Windows Updates: Navigate to your Control Panel Ensure that the View By is set to either Large icons or Small icons Select Windows Update/Windows Update settings
You should see a message advising you Windows is up to date or similar depending on the version of Windows you are running. Microsoft.NET Framework 4.6 or higher is installed To check if Microsoft.NET Framework 4.6 or higher is installed: Open the Control Panel Select Programs and Features Check the Microsoft.NET Framework you have installed If you do not have Microsoft.NET Framework 4.6 or higher installed, you can manually install Microsoft.NET Framework 4.6 or higher however this is not necessary as the Sage Pastel Accounting installation will verify if you have Microsoft.NET Framework 4.6 or higher if not it will install the Microsoft.NET Framework 4.6 during the installation. Should you receive any errors with regards to the Microsoft.NET Framework you will need to manually upgrade or install Microsoft.NET Framework 4.6 or higher. If you are unsure how to do this, please contact your IT Technician for assistance.
Microsoft SQL Server Compact 3.5 SP 2 Open the Control Panel Select Programs and Features Check the SQL Server Compact you have installed If you do not have SQL Server Compact 3.5 SP2 or higher installed, you can manually install SQL Server Compact 3.5 SP2 or higher however this is not necessary as the Sage Pastel Accounting installation will verify if you have SQL Server Compact 3.5 SP2 or higher if not it will install the SQL Server Compact 3.5 SP2 during the installation. Should you receive any errors with regards to the SQL Server Compact you will need to manually upgrade or install SQL Server Compact 3.5 SP2 or higher. If you are unsure how to do this, please contact your IT Technician for assistance. Windows Firewall: Adding Pervasive Ports We recommend that you add the Pervasive Database Manager and Ports to your Windows Firewall. This will ensure that Pervasive and Sage Pastel can communicate effectively. Adding these Pervasive Ports can also assist in preventing specific errors and streamline the speed of the Sage Pastel program. Adding the Program: Navigate to your Control Panel. Select the option Windows Firewall. Select Advanced Settings. Select Inbound Rules, right click and select New Rule The New Inbound Rule Wizard will open, and the Rule Type screen will display: Select Program, select Next. Select Browse. Go to C:\Program Files (x86)\pervasive Software\PSQL\bin. Select the file w3dbsmgr.exe. Select Open, the path will pull through on the Program screen.
Ensure Allow the connection is selected, select Next. The Profile screen will display, on this screen you would need to select the profiles that the rule needs to be applied to, if you are unsure please contact you IT Technician or Network. Administrator for assistance on which Profiles to select. On the Name screen enter the information as shown in the screen shot below. Select Finish to save the rule. Adding the Pervasive Ports: Select Inbound Rules, right click and select New Rule. Select the Port, select Next. Select TCP and Specific local ports, type in 1583, 3351. Ensure Allow the connection is selected, select Next. The Profile screen will display, select the Profiles that the rule needs to be applied to. If you are unsure, please contact you IT Technician or Network Administrator for assistance on which Profiles to select. The Name screen will display, type in Pervasive Ports. Select Finish to save the rule. Outbound rules also need to be added. Steps to add the outbound rule are the same as adding the inbound rule, you will select outbound instead. Ensure company datasets are ready to be migrated Run a data integrity check to ensure there is no data corruption Make a backup of the company datasets before installing Sage 50cloud Pastel Accounting Disabling Anti-Virus and Disabling Firewall Should you receive errors during the installation please turn off your anti-virus and Windows Firewall.
The Anti-virus or Windows Firewall could be blocking files needed to run the installation and turning them off should allow the necessary access. Please ensure you contact your IT consultant or Network Administrator before you turn these features off. Please ensure after the installation you re-enable the anti-virus and Windows Firewall. We recommend that a wired connection is used and not a WiFi connection Sage Pastel Accounting uses a real-time or live database. This means that the database is constantly being accessed and changed over the network. While WiFi has come a long way, it is not recommended when running a live database. Since Wi-Fi is subject to more interference than a wired connection on a live dataset this may result in packets of data being dropped causing the database not to be updated correctly resulting in data corruption. Wired connections use Ethernet cables while WiFi uses radio waves. Causes of Interference on a WiFi network: Distance of the device from the WiFi router, the further away you are the weaker the signal strength Glass, Concrete, Metal etc, radio waves travel around solid structures as they are not able to travel through them Household appliances that cause radio wave interference like Microwaves Other WiFi networks in the vicinity could cause congestion Other Devices that use WiFi could cause congestion