Training Catalogue PDC Year 2000 E
Training Catalogue PDC Table of Contents... 4 Introduction... 5 Overview Courses... 9 Network Operation... 16 System Administration... 24 Network Development... 29 Maintenance... 31 Course Index... 39 PDC 3
Table of Contents Table of Contents... 4 Introduction... 5 Exceptions...5 General Information on Training Options...5 Introduction...6 Portfolio...6 Multimedia/Web-Based Learning (Optional)...6 Learning Consultancy (Optional)...7 Areas of Work...8 Overview Courses... 9 AXE 10 Overview...10 AXE 10 Survey...11 CMS 30 New AXE Hardware Delta...12 CMS 30 System Survey...13 Introduction to Telecommunications...14 Mobile Intelligent Network Survey...15 Network Operation... 16 AXE 10 Operation & Maintenance...17 AXE 10 Operation and Maintenance Platform...18 CMS 30 MSC Operation and Maintenance...19 CMS 30 New AXE Hardware, O&M Delta...20 IOG 11 Operation and Maintenance Advanced...21 IOG 11-20 Operation and Maintenance Delta...22 IOG 20 Operation & Maintenance Advanced...23 System Administration... 24 Introduction to CMS 30 OSS...25 Network Operation using OSS...26 OSS System Administration...27 UNIX/Open Windows for OSS...28 Network Development... 29 CMS 30 Cell Planning Principles...30 Maintenance... 31 APZ Recovery...32 CMS 30 Radio Base Stations...33 CMS 30 RBS 330-341 (Internal Course)...34 CMS 30 Phase 9 O&M Delta...35 RBS 330-341 Operation and Maintenance...36 RBS 3XX Hardware Replacement...37 RBS 3XX Operation and Maintenance...38 Course Index... 39 Alphabetical...39 Course Number...40 PDC/Index 4
Introduction Exceptions General training agreements, unless so is specifically stated, does not cover the services described on the following pages that are marked (Optional). General Information on Training Options Training Language The official language for all training is English. However, we provide our courses in Japanese, either using our own instructors or via interpreters. Training Documentation All training documentation is written in English and Japanese. All instructions and documentation for equipment, etc., handled during the course is distributed to participants during the course. Size of Classes The size of each class is limited to ensure that participants are able to take full advantage of the equipment used during training, and thus assure the highest quality for the training provided. Normal class size is 8-16 participants. Examinations (Optional) After successful completion of a course, the participants receive a certificate that verifies their attendance. A complete certification procedure involving testing the participant s knowledge is available on request. Required Equipment A fully equipped classroom with at least one whiteboard and an overhead projector is needed for all courses. For practical technical courses, equipment is needed to complete exercises. Generally, it is not possible to use equipment from systems in operation, since the exercises involve changing the configuration of the system. For this reason, practical technical courses are normally conducted at an Ericsson Training Center. EN/LZT 123 5634 TDMA/Introduction 5
Introduction The advanced technology used in modern telecommunications systems is very demanding for those involved in the running and management of a mobile network. This means that training for all staff involved in such activities must be of a high quality. As one of the world s biggest Mobile Telephony Systems supplier, we at Ericsson know how to help our customers to get the most out of their networks. Moreover, we acknowledge that all our customers are unique, as are their competence requirements. That is why we offer more than just a standardized approach to training. As an Ericsson customer, you will have our support in all phases of your business. We will help you to identify your competence needs and guide your staff towards appropriate training, whether you are setting up a new network or maintaining one already in operation. Portfolio Our learning-product portfolio provides competence development for all categories of staff and all levels within the organization. Where there is a specific need that is not covered by our standard learning products, we can offer a customized solution. In addition to product-oriented learning products, Ericsson also offers a set of task-oriented learning products. Our task-oriented learning is based on cases and clearly defined tasks for the participants. In order to ensure that the cases can be solved, all documentation and systems will be available. The instructors will work as guides or coaches for the participants by providing guidance as to where a solution can be found. When necessary, the instructor will provide facts and information. The provision of this kind of training ensures that staff will only require a short time to put what they have learnt into practice. Multimedia/Web-Based Learning (Optional) As an alternative to instructor-led learning products and instructor-supported learning products it is also possible to study using the Multimedia Technique. Ericsson has pioneered the use of Multimedia/ Web-Based Learning (MBL/WBL). A range of our learning products is available on CD-ROM and/or as a Web-Based solution for use in accordance with the individual employee s requirements. A selection of the Web-Based Learning products can be accessed through: http://learning.ericsson.net EN/LZT 123 5634 TDMA/Introduction 6
Learning Consultancy (Optional) Ericsson believes in providing the right learning product at the right time, tailor-made to suit the customer s needs. This, as we see it, is a prerequisite for the successful operation of a mobile network. In order to ensure a solution that is both tailor-made and cost-efficient, we strongly recommend that a training plan be worked out together with an Ericsson Learning Consultant. The training plan will focus on relevant areas of work within an operator s organization, and suitable Learning Programs will be created according to the tasks being performed in different areas by different categories of staff. For the assistance of a Learning Consultant, please contact your nearest Regional Office: More information can be found at: Ericsson Competence Development http://www.ericsson.com/education EN/LZT 123 5634 TDMA/Introduction 7
Areas of Work Ericsson training focuses on staff within different areas of work. The areas of work we define within Ericsson training are Network Operation, Installation, Maintenance, Network Development, System Administration, Customer Care and Business Management. Network Operation Typical assignments within the area of Network Operation are fault management, network supervision, action on alarms, configuration management, handling orders for work, and minor changes to network configuration. Installation Typical assignments in the area of Installation are major hardware installations such as radio base station and antennas. Maintenance Typical assignments in the area of field Maintenance are on-site hardware maintenance, minor hardware installations, changes of circuit cards and some on-site testing. Network Development Typical assignments in the area of network planning are the expansion and improvement of the network, using the planning tools available as well as various methods, strategies and planning processes. System Administration Typical assignments in the area of System Administration are the administration of systems used by Operation and Maintenance staff, customer care staff and other staff categories, the configuration of these systems, back-up and restore handling, and the administration of system users. Customer Care Typical assignments in the area of Customer Care are assisting subscribers with user problems, answering subscribers questions about billing and services, adding and deleting subscribers, blocking and deblocking subscribers, supporting the billing process and supporting fraud detection. Business Management The area of Business Management focuses on the business side of managing a mobile network. It involves the use of technology from a commercial perspective, convergence trends and how to develop a telecom Operators business. EN/LZT 123 5634 TDMA/Introduction 8
Overview Courses PDC/Overview Courses 9
AXE 10 Overview LZU 108 3574 On completion of this course the participant will: Have some knowledge of the AXE structure Be able to name the subsystems Have some familiarity with the AXE library Basic technical knowledge Instructor-led theoretical lessons and field trips Anyone who needs basic knowledge of AXE 1 day Maximum 16 PDC/Overview Courses 10
AXE 10 Survey LZU 108 3601 On completion of this course the participant will have a broad knowledge of: AXE Other modern telecom networks Basic understanding of telecommunications, such as is given in the course Introduction to Telecommunications (LZU 108 3600) Instructor-led theoretical lessons Non-technical and marketing staff who require a brief overview of AXE Technical staff who will be working with AXE 4 days Maximum16 PDC/Overview Courses 11
CMS 30 New AXE Hardware Delta LZU 108 3839 On completion of this course the participant will be: Updated to the new hardware Successful completion of the course: AXE Operation and Maintenance, (LZU 108 624/2/3) Instructor-led theoretical lessons Staff with knowledge of the current AXE system that wants to be updated with the new structure of AXE 2 days Maximum 16 PDC/Overview Courses 12
CMS 30 System Survey LZU 108 839 On completion of this course the participant will be able to: Outline the main features of PDC and CMS 30 Outline the main issues involved in cell planning Describe how CMS 30 is implemented using AXE Describe traffic handling in CMS 30 Successful completion of the course: Introduction to Telecommunications, (LZU 108 3600) Instructor-led theoretical lessons and exercises The course is intended for Personnel who need a general technical understanding of CMS 30 5 days Maximum 16 PDC/Overview Courses 13
Introduction to Telecommunications LZU 108 3600 This course provides a technical understanding of: Basic and advanced telecommunication technologies Telecommunications services Telecommunications networks and equipment Technical education on college level Instructor-led theoretical lessons All technical staff who need a basic knowledge of modern telecommunications 3 days Maximum 16 PDC/Overview Courses 14
Mobile Intelligent Network Survey LZU 108 3602 On completion of this course the participant will be able to: Describe the implementation of a mobile intelligent network Describe the Traffic cases for CMS 30 Mobile Intelligent Network Services Understand how service scripts are built Successful completion of the following courses: Introduction to Telecommunications, (LZU 108 3600) CMS 30 System Survey, (LZU 108 839) AXE Survey, (LZU 108 3601) Instructor-led theoretical lessons and exercises Personnel requiring a general knowledge of Mobile Intelligent Networks 2 days Maximum 16 PDC/Overview Courses 15
Network Operation PDC/Network Operation 16
AXE 10 Operation & Maintenance LZU 108 624/2/3 On completion of this course the participant will be able to: Perform basic Operation and Maintenance of AXE exchanges Successful completion of the following courses: CMS 30 System Survey (LZU 108 839) AXE Survey (LZU 108 3601) AXE Operation & Maintenance Platform (LZU 108 624/1) Instructor-led theoretical lessons and practical exercises AXE Operation and Maintenance staff 12 days Maximum 8 PDC/Network Operation 17
AXE 10 Operation and Maintenance Platform LZU 108 624/1 On completion of this course the participant will: Have an understanding of the Operation and Maintenance activities of AXE including Exchange Handling and Hardware Orientation Successful completion of the following courses: AXE Survey, (LZU 108 3601) CMS 30 System Survey, (LZU 108 839) Instructor-led theoretical lessons and practical exercises Operation and Maintenance staff 8 days Maximum 8 PDC/Network Operation 18
CMS 30 MSC Operation and Maintenance LZU 108 847 On completion of this course the participant will be able to: Perform EMG maintenance tasks on base station equipment at the MSC Perform the required operational tasks on Base Station equipment at the MSC such as the administration and configuration of cells, etc. Successful completion of the following courses: CMS 30 System Survey, (LZU 108 839) AXE Operation and Maintenance, (LZU 108 624/2/3) Instructor-led theoretical lessons and practical exercises The course is intended for MSC O&M staff 5 days Maximum 8 PDC/Network Operation 19
CMS 30 New AXE Hardware, O&M Delta LZU 108 3618 On completion of this course the participant will be able to: Understand in detail the maintenance activities of the New AXE Hardware Successful completion of the following courses: Introduction to Telecommunications, (LZU 108 3600) CMS 30 System Survey, (LZU 108 839) AXE O&M Platform, (LZU 108 624/1) AXE Operation and Maintenance, (LZU 108 624/2/3) Instructor-led theoretical lessons and practical exercises AXE Maintenance staff 4 days Maximum 8 PDC/Network Operation 20
IOG 11 Operation and Maintenance Advanced LZU 108 635 On completion of this course the participant will be able to: Have the enhanced knowledge and skills required to perform detailed operation procedures involving IOG 11 Execute quick recovery of the IOG 11 in the event of a system halt Diagnose faults from the information in restart and alarm logs Successful completion of the course: AXE Operation and Maintenance (LZU 108 624/2/3) Instructor-led theoretical lessons and practical exercises Staff involved in advanced Operation and Maintenance of MSC and IOG 11 5 days Maximum 6 PDC/Network Operation 21
IOG 11-20 Operation and Maintenance Delta LZU 108 3619 On completion of this course the participant will be able to: Describe the main differences between the IOG 11 and IOG 20 Successful completion of the course: AXE Operation and Maintenance, (LZU 108 624/2/3) Instructor-led theoretical lessons and practical exercises Staff involved in Operation and Maintenance of AXE and particularly IOG 20 1 day Maximum 6 PDC/Network Operation 22
IOG 20 Operation & Maintenance Advanced LZU 108 05 On completion of this course the participant will be able to: Have the advanced knowledge and skills required to perform detailed operation procedures involving IOG 20 Be able to execute quick recovery of the IOG 20 in the event of a system halt Be able to diagnose faults from the information in restart and alarm logs Successful completion of the course: AXE Operation and Maintenance, (LZU 108 624/2/3) Instructor-led theoretical lessons and practical exercises Staff involved in advanced Operation and Maintenance of AXE and particularly IOG 20 5 days Maximum 6 PDC/Network Operation 23
System Administration PDC/System Administration 24
Introduction to CMS 30 OSS LZU 108 3579 On completion of this course the participant will gain the knowledge of the OSS applications, and troubleshooting methods Successful completion of the following courses: Basic knowledge about UNIX and Open Windows (for example, UNIX Open Windows LZU 108 3617) CMS 30 System Survey (LZU 108 839) Instructor-led theoretical lessons and practical exercises Beginners who will be using the OSS or parts of it Prospective OSS system administrators Managers and other administrators who want an overview of the problems the OSS applications can solve 2 days Maximum 8 PDC/System Administration 25
Network Operation using OSS LZU 108 3841 On completion of this course the participant will be able to: Describe the daily routines of network supervision, including the procedure of how to take care of hardware and statistical alarms Use the OSS applications in a way that is relevant to the daily routines of Network Supervision and Optimization Describe the process of Network Optimization, including how to analyze and take care of different kinds of traffic disturbances Successful completion of the course: Introduction to CMS 30 OSS, (LZU 108 3597) Instructor-led theoretical lessons and practical exercises Staff who will be using the OSS for Network Supervision/Optimization MSC Operation and Maintenance staff Base Station dispatchers 5 days Maximum 8 PDC/System Administration 26
OSS System Administration LZU 108 846 On completion of this course the participant will be able to perform maintenance and administration of the OSS System The trainee should have experience of UNIX system administration (at least one month) And successful completion of the following courses: AXE Survey, (LZU 108 3601) Introduction to CMS 30 OSS, (LZU 108 3579) Instructor-led theoretical lessons and practical exercises The course is intended for people who need to know how to maintain and administrate an OSS system 10 days Maximum 8 PDC/System Administration 27
UNIX/Open Windows for OSS LZU 108 3617 On completion of this course the participant will be able to handle the three-button mouse and use the Open Windows application at a Sun workstation, for example, the File Manager and the Electronic Mail Tool. The course gives a basic introduction to the UNIX operating system. There are no prerequisites for this course Instructor-led theoretical lessons and practical exercises Personnel who will be using OSS but have no experience of Sun workstations 1 day Maximum 8 PDC/System Administration 28
Network Development PDC/Network Development 29
CMS 30 Cell Planning Principles LZU 108 3597 On completion of this course the participant will be able to: Understand wave propagation principles, frequency planning and traffic dimensioning Make a nominal cell plan Understand different radio network features Successful completion of the course: CMS 30 System Survey, (LZU 108 839) Instructor-led theoretical lessons, exercises and case studies Cell planning/radio network engineers Radio network tuning engineers 4 days Maximum 16 PDC/Network Development 30
Maintenance PDC/Maintenance 31
APZ Recovery LZU 108 3575 On completion of this course the participant will be able to perform Manually initiated system restart or system start using the operational instructions Experience of AXE Operation and Maintenance or successful completion of the course: AXE Operation and Maintenance, (LZU 108 624/2/3) Instructor-led theoretical lessons and practical exercises MSC Operation and Maintenance staff 1 day Maximum 4 PDC/Maintenance 32
CMS 30 Radio Base Stations LZU 108 3589 On completion of this course the participant will be able to: Describe the CMS 30 Radio Base Stations in terms of node as well as their capacity, architecture, hardware and operation Successful completion of the course: CMS 30 System Survey, (LZU 108 839) Instructor-led theoretical lessons and exercises Base Station O&M staff Anyone else who wants an overview of CMS 30 Radio Base Stations 2 days Maximum 16 PDC/Maintenance 33
CMS 30 RBS 330-341 (Internal Course) LZU 108 3620 The purpose of the CMS 30 RBS 330-341 training product is to provide the students with knowledge required to perform Installation Test of the RBS 330-341 and be able to recover from fault situations. This course is delivered in a short, 1-day version, without practical exercises and a long 3 days version with practical exercises. On completion of this course the participant will be able to: Understand the hardware structure of the RBS 330-341 Describe the functionality and external units of the RBS 330-341 Describe the transmission and site configurations of the RBS330-341 Perform installation test of RBS 330-341 Use the BIS application in CMS30 OSS to test the RBS 330-341 Describe site engineering and layout of the RBS 330-341 Briefly describe cell planning for the RBS 330-341 Successful completion of the course: CMS 30 MSC O&M And/or experience of: AXE Operation and Maintenance CMS 30 Radio Base Stations CMS 30 OSS (Only for the 3 days course) Instructor-led lessons and practical exercises Staff who need general knowledge about RBS 330-341 3 days with practical exercises 1 day with only the theoretical lessons 3 days course: Maximum 8 1 day course: Maximum 16 PDC/Maintenance 34
CMS 30 Phase 9 O&M Delta LZU 108 5020 The purpose of this training product is to give a description of the changes in terms of operation and maintenance as a result of the new functions implemented in the CMS 30 network in the phase 9 customer delivery. On completion of this course the participant should be able to describe: The new phase 9 Switching features and their impact on O&M The new phase 9 Hardware features and their impact on O&M The new phase 9 Radio features and their impact on O&M The new phase 9 OSS features and their impact on O&M Prerequisite The student should have a good general knowledge of O&M in CMS 30 and be familiar with the current system Instructor-led theoretical lessons Radio Base Station O&M staff MSC O&M staff OSS staff 1 day Maximum 16 PDC/Maintenance 35
RBS 330-341 Operation and Maintenance LZU 108 3844 On completion of this course the participant will be able to: Describe the functionality and hardware structure of the RBS 330-341 Describe the functionality and external units of the RBS 330-341 Analyze faults and replace the Pico BS Experience of CMS 30 Radio Base Stations or successful completion of the course: CMS 30 RBS Operation and Maintenance Instructor-led theoretical lessons and practical exercises This course is intended for personnel who require RBS 330-341 knowledge. CMS 30 Operation and Maintenance staff whom are responsible for Installation, Operation and Maintenance of the PICO BS 1-2 days Maximum 8 PDC/Maintenance 36
RBS 3XX Hardware Replacement LZU 108 3593 On completion of this course the participant will be able to: Perform the correct procedures for removing and replacing faulty hardware units in RBS 300/310 and RBS 320 Successful completion of the following courses: CMS 30 System Survey (LZU 108 839) or CMS 30 Fundamental Telecommunications, (LZU 108 3837) CMS 30 Radio Base Stations (LZU 108 3589) Instructor-led theoretical lessons and practical exercises The course is intended for the following personnel: Base Station O&M staff who work in the field and perform hardware replacement. (This course is a shorter version of RBS 3XX Operation and Maintenance LZU 108 843) 2 days Maximum 8 PDC/Maintenance 37
RBS 3XX Operation and Maintenance LZU 108 843 On completion of this course the participant will be able to: Trace faults in the RBS 300, 310, 320, 330 and 331 with the help of standard documentation Successful completion of the following courses: CMS 30 System Survey, (LZU 108 839) AXE Survey, (LZU 108 3601) CMS 30 Radio Base Stations, (LZU 108 3589) Instructor-led theoretical lessons and practical exercises The course is intended for the following personnel: Radio Base Station O&M Staff 4 days Maximum 8 PDC/Maintenance 38
Course Index Alphabetical APZ Recovery 32 AXE 10 Operation & Maintenance 17 AXE 10 Operation and Maintenance Platform 18 AXE 10 Overview 10 AXE 10 Survey 11 CMS 30 Cell Planning Principles 30 CMS 30 MSC Operation and Maintenance 19 CMS 30 New AXE Hardware Delta 12 CMS 30 New AXE Hardware, O&M Delta 20 CMS 30 Phase 9 O&M Delta 35 CMS 30 Radio Base Stations 33 CMS 30 RBS 330-341 (Internal Course) 34 CMS 30 System Survey 13 Introduction to CMS 30 OSS 25 Introduction to Telecommunications 14 IOG 11 Operation and Maintenance Advanced 21 IOG 11-20 Operation and Maintenance Delta 22 IOG 20 Operation & Maintenance Advanced 23 Mobile Intelligent Network Survey 15 Network Operation using OSS 26 OSS System Administration 27 RBS 330-341 Operation and Maintenance 36 RBS 3XX Hardware Replacement 37 RBS 3XX Operation and Maintenance 38 UNIX/Open Windows for OSS 28 PDC/Maintenance 39
Course Number LZU 108 05 23 LZU 108 3574 10 LZU 108 3575 32 LZU 108 3579 25 LZU 108 3589 33 LZU 108 3593 37 LZU 108 3597 30 LZU 108 3600 14 LZU 108 3601 11 LZU 108 3602 15 LZU 108 3617 28 LZU 108 3618 20 LZU 108 3619 22 LZU 108 3620 34 LZU 108 3839 12 LZU 108 3841 26 LZU 108 3844 36 LZU 108 5020 35 LZU 108 624/1 18 LZU 108 624/2/3 17 LZU 108 635 21 LZU 108 839 13 LZU 108 843 38 LZU 108 846 27 LZU 108 847 19 PDC/Maintenance 40