Tieto s itap Offering say goodbye to worries related to managing Servers & IT infrastructure Jimi Inge Lead Service Architect MZZ Managed Services and Transformation jimi.inge@tieto.com
itap An Overview What is itap? Infrastructure by Tieto Adapt on POWER (Cloud service) itap is what you USE and not what you OWN, IBM i on TAP When you don t want to own servers and related tools, but instead prefer to buy the capabilities for your business systems as flexible services. The service provides efficient and agile use of the reserved processing capacity for the business application development, testing, acceptance, and production environments.
itap Features Flexible Knowledge Scalable Proactive Self Service APPLICATION Customer focus on the application Operation Support Service Desk Disaster Recovery Security & Connectivity Transition itap itap provides ready-to-use infrastructure
How we do it? itap Migration Assessment & Planning In: Application & data transfer, check, deployment, test and productionsetting Out: Support in planning and application & data transfer Blueprint*: 32 hrs (consultancy, NW mapping, app & data transfer, production-setting) itap Priced per project itap Operation Management of servers, storage, NW, security and Power I app Patching Capacity monitoring and analysis Control desk SLA quality assurance 98.5% availability +/- capacity in 2 hours itap Disaster Recovery Redundant setup Priced per Capacity Unit Maintenance of redundant configuration & infrastructure 99.9% availability Standby partition up in 2 hours Priced per primary environment itap Support 8/5 or 24/7 incident & service request support +80% First Call Resolution Rate Priced per incident
Tieto s Cloud Definition Self-services Delivered as a service Consumption-based pricing Standard Connectivity Multi-tenant Elastic Forrester Gartner IDC NIST Tieto Tieto- Specific Security Local storage SLAs Enterprise-Ready Support Consultancy Integration
We help you be faster and still cut costs! Speed Transitions within 32 hours Add capacity within 2 hours No advanced purchase or installation processes. No investment of capital in own hardware Fixed installation fee Shared capacity platforms, tools, resources, etc. with agility to adapt to changes A virtual IBM i environment offers up to 56% less TCO when compared to x86 platforms* Better control over capacity costs - right amount of capacity at the right time, in the right place Adoption of green IT through reduced power consumption Total Cost of Ownership Reduced * (ITG research: Based on IBM i, POWER7, calculated over three years.)
itap A Success Story Customer set-up itap Expensive to scale (If possible ) CPU Need to buy 100% of a processor Memory Needs to be bought per module Disk Needs stop in production Lack of relevant competence and knowledge through the infrastructure No flexible HW, long production downtime during change of hardware Mitigation projects can take up to 9 months from need discovered to capability available Poor or No High Availability or Disaster Recovery strategy Cost calculated on: HW, SW licenses, Storage, Patching, Maintenance, and Projects Scalable Environments CPU Can be scaled per 0,01 of a processor LIVE Memory Can be scaled per GB - LIVE Disk Can be scaled down to LUN-level - LIVE itap delivers up to date knowledge and proactiveness through the entire infrastructure. Flexible and up to date HW hardware through the infrastructure, change of HW can be done concurrent Can be scaled both downward and upward with no production downtimes. ITIL process management itap has proven HA and DR solutions. Built on the latest technologies from IBM and with dual sites support Cost calculated on TAP What YOU use and not what you own.