Cisco Meeting App Cisco Meeting App (ios) 1.9.19.0 Release Notes October 06, 2017 Cisco Systems, Inc. www.cisco.com
Contents 1 What's changed in the Release Notes 1 2 Introduction 2 2.1 Installation Instructions 2 2.2 Using or troubleshooting the app 2 3 New features and changes 4 3.1 Diagnostics shortcut (1.9.11.0 and later) 4 3.2 New identity 4 3.3 Recording control 4 3.4 Restriction of audio, video, or screen share 4 3.5 Notifications not shown by Cisco Meeting App when it is not visible on the screen 4 4 Feature comparison between Cisco Meeting Apps 6 5 Bug search tool and resolved and open issues 8 Resolved issues 9 Resolved in 1.9.19.0 9 Resolved in 1.9.15.0 9 Resolved in 1.9.14.0 9 Resolved in 1.9.10.0 10 Resolved in 1.9.7.0 10 Known limitations 11 Cisco Legal Information 12 Cisco Trademark 13 Cisco Meeting App (ios) : Release Notes 2
1 What's changed in the Release Notes 1 What's changed in the Release Notes Version Description 1.9.19, 28th September, 2017 A Known limitation CSCvg19282 (CLIENT-6538) has been added. 1.9.15, 25th May, 2017 A section titled 'Notifications not shown by Cisco Meeting App when it is not visible on the screen' has been added to describe how the notifications in Meeting App has been changed for ios devices. Cisco Meeting App (ios) : Release Notes 1
2 Introduction 2 Introduction These Release Notes describe new features and changes for Cisco Meeting App (ios), formerly known as the Acano ios app. Cisco Meeting App is a client for Cisco Meeting Server that lets users chat, call (audio/video), or share what is on their screen via team spaces. 2.1 Installation Instructions Install or update the Cisco Meeting App from the App Store, and open it. If you have enabled Automatic Downloads in the Settings app, then the app will automatically update. Note: The Cisco Meeting App is seen by your phone as a different app than the Acano app. When you upgrade to the Cisco branded app, you have to manually remove the Acano app and install the Cisco Meeting App. 2.2 Using or troubleshooting the app To learn how to use the app, see our user guides: What's New in 1.9 introduces users to new features in this release. Cisco Meeting App User Guide is an overall guide to the app. "How to" Guides are visual guides for specific tasks that are essential for daily use. Overview of Buttons and Indicators lists all buttons and indicators and explains what each is for. App and video system FAQs for users helps users solve simple issues or learn more about using the app. To learn more about troubleshooting the app, see our documentation for administrators: These and other app Release notes inform about any known limitations. App FAQs for admins helps administrators find information or solve issues with the app. Troubleshooter for desktop and mobile apps, WebRTC, and SIP endpoints helps troubleshooting common issues. For additional information on setting up or troubleshooting the overall system, see our server guides. Cisco Meeting App (ios) : Release Notes 2
2 Introduction Figure 1: Overview of documentation for Cisco Meeting App and Cisco Meeting Server Cisco Meeting App (ios) : Release Notes 3
3 New features and changes 3 New features and changes The features described here were implemented for 1.9. The 1.9.19 release is a maintenance release with no new features. 3.1 Diagnostics shortcut (1.9.11.0 and later) In the call view, users can now tap three times to send diagnostics. 3.2 New identity Acano apps are now Cisco Meeting Apps. The design is updated with a new color scheme, simpler avatars, Cisco logos, and Cisco branded voice prompts. 3.3 Recording control Users with recording permissions have a Record/Stop button in the top bar during calls. Other users will see a recording indicator when a meeting is being recorded. Note: The recording control is available only for Windows, OS X, and ios apps. It will be available for WebRTC in a later release. 3.4 Restriction of audio, video, or screen share Users can now be restricted from sending or receiving audio, video, or screen share via the App. These restrictions do not apply to a paired endpoint. That means that restricted users would still be able to use a video system for making calls or sharing their screen, and they would still be able to control the video system from the App. Note: The user interface will not reflect this setting. 3.5 Notifications not shown by Cisco Meeting App when it is not visible on the screen In some versions of Cisco Meeting App, notifications are no longer shown when the App is not actively open and visible on your screen. This is due to a change in the ios operating system made by Apple. When you are not actively using the App, the system moves it into suspended state instead of background state, hence you cannot see the notifications. This does not affect the way the Meeting App works in any other way. Cisco Meeting App (ios) : Release Notes 4
3 New features and changes Meeting App is primarily intended for users to join and manage meetings. We always recommend you use the latest versions of ios and Meeting App. Note: If you wish to get communication notifications more frequently we recommend you use other Cisco apps such as Spark or Jabber on ios devices. Note: Certain versions of the App will send notifications based on the version of ios on your device. For example, version 1.9.15 will show notifications on ios 9.3.5 and not on ios 10.2.1. Cisco Meeting App (ios) : Release Notes 5
4 Feature comparison between Cisco Meeting Apps 4 Feature comparison between Cisco Meeting Apps Windows OS X ipad iphone WebRTC General Support for Cisco Meeting Server 2.0 and later User-level permissions (e.g. can create space) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes XMPP Registration Yes Yes Yes Yes Yes Encryption Yes Yes Yes Yes Yes Send diagnostic log Yes Yes Yes Yes Yes Auto sign-in Yes Yes Yes Yes NA Certificate storing Yes Yes No No No Management Create / edit space Yes Yes Yes No Yes Search for contacts Yes Yes Yes Yes Yes Create / edit contact Yes Yes Yes No Yes View information for contact, call, or space Yes Yes Yes No Yes Audio and video Audio OPUS OPUS OPUS/ SPEEX* OPUS/ SPEEX* OPUS Video H.264 H.264 H.264 H.264 VP8 Mic/speaker/camera configuration controls Control other participants' audio and video Yes Yes NA NA Yes Yes Yes Yes Yes Yes Screen share View screen share Yes Yes Yes Yes Yes Desktop sharing Yes Yes No NA Yes Application sharing Yes Yes No NA Yes Chat Delete chat messages Yes Yes Yes Yes NA Unread message indicator Yes Yes Yes Yes Yes Incoming message notification configuration Yes Yes No No No Images in chat**** Yes Yes No No NA Cisco Meeting App (ios) : Release Notes 6
4 Feature comparison between Cisco Meeting Apps Windows OS X ipad iphone WebRTC Advanced controls (audio boost, ecan, noise suppression) Yes Yes No No Yes Selfview Yes Yes Yes Yes Yes Guest access Send invitation Yes Yes Yes Yes Yes Guest-accessible Yes Yes Yes Yes Yes Send invitation via SMS No No No Yes No Participants Show presence Yes Yes Yes Yes Yes Highlight participant video by selecting name Highlight participant name by selecting video Yes Yes No No No Yes Yes Yes No No Add participants Yes Yes Yes Yes Yes In-call In-call notification configuration Yes Yes No No No DTMF Yes Yes Yes Yes Yes Layout control Yes Yes Yes Yes Yes Recording** Yes Yes Yes Yes Yes*** Move call Move call to this device Yes Yes Yes Yes Yes Use this device for audio only (while another device is used for audio and video) Use this device for screen share only (while another device is used for audio and video) No No No Yes No Yes Yes Yes Yes Yes Move call to external endpoint Yes Yes Yes Yes Yes Move audio to regular phone Yes Yes Yes Yes Yes * From 1.6.x OPUS is selected for newer devices (ipad Air, ipad Mini 2, iphone 5S and later). Otherwise SPEEX is used ** Recording is only available with server 1.9 or later. The label on the recording button says REC on ios, Record on desktop apps. *** The WebRTC app doesn't have a recording button. Users can start or stop a recording using DTMF commands. **** To send images in chat messages, add urls of images to the chat. Cisco Meeting App (ios) : Release Notes 7
5 Bug search tool and resolved and open issues 5 Bug search tool and resolved and open issues You can now use the Cisco Bug Search Tool to find information on open and resolved issues for the Cisco Meeting App, including descriptions of the problems and available workarounds. The identifiers listed in these release notes will take you directly to a description of each issue. 1. Using a web browser, go to the Bug Search Tool. 2. Sign in with a cisco.com registered username and password. To look for information about a specific problem mentioned in this document: 1. Enter the bug identifier in the Search field and click Search. To look for information when you do not know the identifier: 1. Type the product name in the Search field and click Search. or, in the Product field select Series/Model and start typing Cisco Meeting App, then in the Releases field select Fixed in these Releases and type the releases to search for example 1.9. 2. From the list of bugs that appears, filter the list using the Modified Date, Status, Severity, Rating drop down lists. The Bug Search Tool help pages have further information on using the Bug Search Tool. Cisco Meeting App (ios) : Release Notes 8
Resolved issues Resolved in 1.9.19.0 Reference CLIENT-5826 CLIENT-5765 CLIENT-5843 CLIENT-5614 CLIENT-6090 Issue Chat UI controls still visible in the ios App, when the messageboard is disabled on the Cisco Meeting Server. Users on the ios App from an ipad were unable to view call text information on the 'New Call' Screen. If you call into a space of which you are not a member, the app displays the message Enter passcode if the passcode is mandatory. However if the passcode is optional, the app will now display the message Enter passcode if required. If a space has a passcode, and an accessmethod using the same URI that does not require a passcode, App users that are not members of that space are not able to join calls as guests. ipad users in a call on the ios Meeting App cannot see new chat messages from the in call menu options, if they navigate within the user interface using the 'Back' and 'Return to call' buttons. Build 1.9.18.0 not published. Build 1.9.17.0 not published. Build 1.9.16.0 not published. Resolved in 1.9.15.0 Reference - CLIENT- 5526 - CLIENT- 5522 Issue The App crashed when searching for people by typing in the search box on the People tab, or when calling into a space, selecting Participants, pressing Call and then typing in the search box. The App crashed on opening on IPhone 7 when auto login was enabled. Resolved in 1.9.14.0 Reference 9323 CLIENT- 4291 Issue The App received no video on clustered deployments. Build 1.9.13.0 not published. Build 1.9.12.0 not published. Cisco Meeting App (ios) : Release Notes 9
Build 1.9.11.0 not published. Resolved in 1.9.10.0 Reference Issue 11443 French translations have been improved for the WebRTC app. To align, minor changes have been made in the Windows, OS X and ios apps. Build 1.9.9.0 not published. No new resolved issues in 1.9.8.0. Resolved in 1.9.7.0 Reference Issue 9452 Audio was not moved. When a user attempted to use a phone for audio, the server would send audio to both phone and App. 9557 Guests could access the management view. Now they are brought to the sign in screen when the call ends. 10337 Occasional red tinted video when users returned to a call. 10339 Guest could not join a call via weblink if the app was not already launched. Guests who managed to join the call would see a blank screen when leaving the call. 10778 Outgoing calls failed when a user searched for a contact by typing in a video address that was the same as the contact's email address. 10880 Users could not mute their microphone if they had launched the App through a weblink. Cisco Meeting App (ios) : Release Notes 10
Known limitations The following are known issues in this release. If you require more details enter the Cisco identifier into the Search field of the Bug Search Tool. Reference Issue CSCvg19282 CLIENT-6538 Video freezes and audio drops temporarily on an iphone with ios version 11. On ipads with ios 11, the frame rate drops. 8343 CLIENT-3966 Issues with rejoining. If a call is left before connecting properly, the user may not be able to rejoin the call. 8387 CLIENT-3982 iphone leaves the Cisco Meeting App call after 30 seconds when a user accepts a GSM call. 10156 CLIENT-4592 Chat message appears as not sent. A chat message sent from the call view appears as not sent, although other participants do receive it. Cisco Meeting App (ios) : Release Notes 11
Cisco Legal Information Cisco Legal Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. All printed copies and duplicate soft copies are considered un-controlled copies and the original on-line version should be referred to for latest version. Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices. 2017 Cisco Systems, Inc. All rights reserved. Cisco Meeting App (ios) : Release Notes 12
Cisco Trademark Cisco Trademark Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this url: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Cisco Meeting App (ios) : Release Notes 13