Planning and investing in critical utility infrastructure with public consultation

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Planning and investing in critical utility infrastructure with public consultation Pacific Northwest Economic Region Annual Summit Bob Rowe CEO NorthWestern Energy

Building on a Strong Theility Foundation pyramid Foundation Evolving Grid Platform A Healthy utility is built from the bottom-up with a firm foundation in its corecompetency Supply Adequacy & Stability Resource stability and diversity Base supply, regulation, efficiency, renewables Utility Infrastructure Investment Programmatic approach to gas and electric transmission and distribution investment, back office systems, technology a partner throughout the business Ongoing Operations capital and expense Safety, customer service and satisfaction, reliability, security, back office, environmental compliance, regulatory and other compliance 2

The Platform Grid The most critical critical infrastructure* 3 * According to the Department of Homeland Security, the energy sector is uniquely critical because it provides an enabling function across all 16 critical infrastructure sectors.

Innovation Across the Grid Deployment at the Speed of Value 4

5 NWE Montana Distribution System Infrastructure Plan (DSIP) Approximately $348 million ($133 million already spent through 2014) of capital investment into the multiyear project through 2019. In addition to base investment.

Mapping the stakeholder landscape Our Challenge: Being the center of our stakeholder group without being the target. Stakeholder: A person, group, or organization that has direct or indirect stake in an organization because it can affect or be affected by the organization's actions, objectives, and policies. Labor Groups Customer Advocate Groups Regulators MPSC, SDPUC, NPSC, FERC, SEC, etc Rating Agencies Shareholders Communities Creditors Advocates for particular interests Employees Customers As an investor-owned, state and federally regulated, public utility, NorthWestern Energy has numerous stakeholders and lots of accountability Media Lenders & Debt Investors Government Agencies EPA, DOE, etc... Suppliers 6

7 NWE predicted reliability pre DSIP

Managing investment to control price Desired Economic Operating Range Prohibitively Expensive Unacceptable Operations Very frequent replacement Frequency of asset replacement Replace only at failure 8

Infrastructure Investment in Uncertain Times A range of potential outcomes was initially defined: Slow Decline Less Investment Further aging Cost of catch-up becomes too high Spiral with recovery nearly impossible Stay the Course Same Investment Investment now above depreciation Some continued aging Higher maintenance costs Declining reliability Cost of catch-up grows More Aggressive Asset Management Modest New Investment Arrest the aging New Generation of Asset Management- Higher Quality of Information More Proactive Less Reactive Investment and Maintenance costs Maintain reliability Ready for the Future Significant New Investment Reverse the trend in aging Optimize maintenance costs Improve reliability Position for Smart Grid Brave New Grid Smart Grid Near-term widespread Smart Grid deployment No barriers to future deployment No regrets about deployment 9 9

10 Electric DSIP plan

11 Gas DSIP plan

DSIP Progress 2011-2015 Q1 DSIP Base Project To Date (PTD) Expense Projects- $42M Tree Trimming $13,596,260.00 $10,566,438.00 8,643 OH miles Pole Inspection $5,597,931.00 $2,219,236.00 8,541 OH miles OH Electric Repairs (P2 s) $2,623,084.00 N/A 5,772 repairs Rural Reliability Improvement $1,122,260.00 N/A 8 Circuits Substation Upgrades $789,508.00 N/A *51 Substations Automation $530,866.00 N/A *28 Base Stations, 8 Subs Farm Taps $17,539.00 N/A *15 Farm Taps Gas Repairs (G1 s) $756,204.00 N/A 7,254 repairs Capital Projects- $144M Pole Replacement $56,396,772.00 $11,495,784.95 21,299 poles Underground Cable Replacement $28,260,229.00 $7,986,501.34 787,000 trench ft. Substation Upgrades $12,151,861.00 N/A *51 Substations Capacity Upgrades $10,310,909.00 N/A 19 projects Gas Historic Block Refurbishment $23,120,000.00 N/A 160 blocks Rural Reliability Improvement $2,076,454.00 N/A 8 Circuits Automation $4,644,622.00 N/A *28 Base Stations, 8 Subs Farm Taps $329,361.00 N/A *15 Farm Taps *Combination of Capital and Expense 12

Bill impact of investment in serving customers Source: Montana Annual Report Schedule 27 * MT Annual Report Schedule 27 is 13 month average rate base. Does not show full impact of hydro assets NorthWestern s Montana customers have experienced relatively stable, even declining, rates while we continue to invest in the system to meet customer demands and environmental/ other regulations. Rate Base CAGR MT Electric 13.1% MT Nat. Gas 10.0% Typical Bill CAGR MT Electric 0.8% MT Nat. Gas -5.2% 13 Rates based on residential monthly bills 750 kw for Electric and 10 Dkt for Natural Gas

14 Transmission & Distribution end-to-end infrastructure initiative

Major categories used in monitoring system capabilities Asset Life (managed by components) Reliability (by segment and asset performance) Capacity (by segment and asset performance) Compliance (by segment and asset performance) Automation and Technology (used throughout the major categories) 15

System planning from the inside Distribution Base includes Reactive and Normal Maintenance Transmission Base includes Reactive and Normal Maintenance Electric Overall Infrastructure Gas Capacity Distribution, Substations, Transmission Capacity Distribution Transmission Reliability Distribution, Substations, Transmission Asset Life Distribution, Substations, Transmission Automation & Technology Reliability Distribution Transmission Asset Life Distribution, Transmission 16 Compliance Distribution, Substations, Transmission Safety/Compliance Distribution Transmission

Integrated T&D investment and maintenance plans which directly support long-term goals for managing our delivery systems, and meeting customer expectations. Delivery systems serve our customers in urban, suburban and rural areas and are comprised of: Electric & Gas Transmission Substations/Gate/Compressor Stations Electric & Gas Distribution Build on model and success of DSIP and DSIP stakeholder process Diverse stakeholder group, including technical skills, customers, and others 17

What is acceptable service? Disparate customer expectations Diverse levels of engagement keep the lights on and leave me alone to prosumers Effortless transactions Values driven? Reliability expectations? Resiliency? Efficiency? Levels and focus of investment? Future utility models? Evolution of smart grid? 18

Can (and should) policy evolve? 19 19

20 Platform grid from Institute for Energy Innovation Evolving to meet critical needs Integrating new resources Serving new customers Optimizing the grid Grid of things Electric providers are plug-andplay for an efficient platform Engagement with technology to deploy standards-based approaches Engagement with policymakers and regulators to define new business models Multi-year integrated grid vision is critical for resource optimization Allow scalability, flexibility and responsiveness All to engage with customers to help identify and meet their needs http://www.edisonfoundation.net/iei/pages/ieihome.aspx

Planning and investing in long-term infrastructure How to ensure our ability to attract capital (debt and equity at good prices) to continue investing in essential infrastructure while meeting and complying with other policy goals? 21

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State legislation to support infrastructure Over 30 states have infrastructure cost recovery legislation (AGA 2013) Indiana SB560 TDSIC Rider (transition, distribution and storage improvement charge) allows infrastructure investments by electric and gas utilities in: Safety Replacement Reliability System modernization Economic development General rate case required within seven years of filing date Minnesota e21 initiative - http://www.betterenergy.org/projects/e21-initiative 25

For discussion What are your goals for utility infrastructure and service? What works well now? What are the barriers? How might we address the barriers? 26