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Chapter 4 Copyright 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.

Learning Objectives 1. Describe the differences between system software and application software. 2. Identify the four types of system software. 3. Explain the basic functions, features, and categories of operating systems. 4. Compare mobile operating systems including Windows, MacOS, Unix, Linux, and Virtualization. 5. Describe Windows, Mac OS, UNIX, and Linux. 6. Explain the purpose of utilities and utility suites. 7. Identify the four most essential utilities. 8. Illustrate Windows utility programs. 9. Describe device drivers, including Windows Add a Device Wizard and Update. 4-2

Introduction Computers are ubiquitous in our lives and we expect them to be there when we need them. We give little thought to the processes and programs running behind the scenes to keep them functioning effectively. Such programs (i.e. operating systems, utility programs, and device drivers) are the system software you learn about here. 4-3

System Software Handles the technical details Includes the operating system, utilities, device drivers, and language translators 4-4

Operating Systems A collection of programs that handle technical tasks Manage resources Provide user interface Run applications Examples: Windows 8 Mac OS X Also called the software environment or platform 4-5

Functions of an Operating System Manages computer resources Coordinate memory, processing, storage, printers and monitors Monitor system performance Schedule tasks Provide security Start-up the computer Provides user interface Graphical user interface (GUI) Runs applications Multitasking Foreground and background applications 4-6

Features of an Operating System Booting Features in common with application software Icons Pointer Windows Menus Tabs Dialog boxes Help Gesture Control Files and Folders 4-7

Categories of Operating Systems Three basic categories Embedded operating systems (handheld) Smartphones Cable and satellite tuner boxes Video game systems Network operating systems (linked computers) Windows Server, Linux, Unix OS stored on network server which coordinates all communication between the other computers Stand-alone operating systems (desktop) Also called client operating system 4-8

Mobile Operating Systems Mobile OS Embedded operating system in every smartphone Some of the best known Android ios Windows Phone 8 4-9

Desktop Operating Systems Operating systems commonly used by individuals Windows most widely used Mac OS powerful and easy to use UNIX network; originally designed for Web LINUX non proprietary; free from the Web 4-10

Windows The most popular microcomputer operating system Windows 7- traditional user interface Windows 8 integrates the desktop OS with a mobile OS Return 4-11

Mac OS Mac OS X runs on Apple computers Two most recent versions: OS X Mountain Lion Desktops and laptops OS X Mavericks Improved power management Return 4-12

UNIX and LINUX UNIX operating system Servers on the Web Mainframe computers Personal Computers LINUX - version of UNIX Alternative to windows Open source Google Chrome OS based on Linux Focuses on Internet connectivity and cloud computing 4-13

Virtualization Ability to support multiple operating systems on a single physical machine Virtualization software Each virtual machine appears as a separate independent computer Host operating system Guest operating system Hyper-V Windows 8 4-14

Utilities Specialized programs to make computing easier Most essential utilities Troubleshooting or diagnostic programs Antivirus programs Backup programs File compression programs 4-15

Making IT Work for You Windows Task Manager Has your computer ever just stopped responding? What do you do? Windows Task Manager is designed to help. 4-16

Windows Utilities File History Disk Cleanup Disk Defragmenter 4-17

File History Utility program included with Windows 8 Makes a copy of all files in the libraries, contacts, favorites and the desktop Helps prevent the effect of disk failure Return 4-18

Disk Cleanup Identifies and eliminates nonessential files Frees up valuable space and improves system performance Return 4-19

Disk Defragmenter Files are organized in tracks and sectors Identifies and eliminates unnecessary fragments Rearranges files and unused disk space to optimize operations 4-20

Utility Suites Combine several programs into one package Less expensive Popular suites Bit Defender Norton Utilities ZoneAlarm 4-21

Device Drivers Allow communication between a device and the computer Loaded into memory each time a computer is started When a new device is added, new device drivers must be installed Add a Device Wizard step-by-step Windows already has many drivers within the system software May need to update device drivers if not running properly 4-22

Careers In IT Computer support specialist provide technical support to customers and other users Resolve common networking problems and use troubleshooting programs to diagnose problems Employers look for a bachelors degree, good analytical, communication and people skills Computer support specialist can expect to earn $31K - $58K annually 4-23

A Look to the Future - IBM's Aware Supercomputer IBM s Automatic Computing Initiative (ACI) Handles time-consuming maintenance Self-regulating and virtually invisible Self-maintaining servers Self-repairing Self-updating Self-protecting 4-24

Open-Ended Questions (Page 1 of 2) 1. Describe system software. Discuss each of the four types of system programs. 2. Define operating systems. Describe the basic features and the three categories of operating systems. 3. What are mobile operating systems? Describe leading mobile operating systems. 4-25

Open-Ended Questions (Page 2 of 2) 4. What are desktop operating systems? Compare Windows, Mac OS, Linux and Chrome OS. Discuss virtualization. 5. Discuss utilities. What are the most essential utilities? What is a utility suite? 6. Explain the role of device drivers. Discuss the Add a Device Wizard and Windows Update. 4-26