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PassMark S O F T W A R E Antivirus, Internet Security and Total Security Products Performance Benchmarking (2009) Vista/Dual Core Hardware March 2009 Document: Antivirus, Internet Security and Total Security Performance Benchmarking Authors: Karen Lai, David Wren Company: PassMark Software Pty Ltd (www.passmark.com) Date: 16/Mar/09 Edition: Edition 4 File: antivirus_09-performance-testing-ed4.docx PassMark Software Pty. Ltd. ACN: 099 321 392 www.passmark.com

TABLE OF CONTENTS TABLE OF CONTENTS... 2 REVISION HISTORY... 5 REFERENCES... 5 EXECUTIVE SUMMARY... 6 OVERALL RANKING BY PRODUCT CATEGORY... 7 INTERNET SECURITY PRODUCTS... 7 ANTIVIRUS PRODUCTS... 7 TOTAL SECURITY PRODUCTS... 8 PRODUCT VERSIONS TESTED... 9 INTERNET SECURITY PRODUCTS... 9 ANTIVIRUS PRODUCTS... 9 TOTAL SECURITY PRODUCTS... 10 ORIGINAL SET OF METRICS CRITERIA MEASURED... 11 BENCHMARK 1 BOOT TIME... 11 BENCHMARK 2 SCAN SPEED... 11 BENCHMARK 3 USER INTERFACE LAUNCH SPEED... 11 BENCHMARK 4 HTTP DOWNLOAD... 11 BENCHMARK 5 MEMORY UTILIZATION... 11 BENCHMARK 6 IE LAUNCH SPEED... 11 NEW SET OF METRICS CRITERIA MEASURED... 12 BENCHMARK 7 INSTALLATION TIME... 12 BENCHMARK 8 INSTALLATION SIZE... 12 BENCHMARK 9 REGISTRY KEY COUNT... 12 BENCHMARK 10 FILE COPY, MOVE AND DELETE... 12 BENCHMARK 11 INSTALLING THIRD PARTY APPLICATIONS... 12 BENCHMARK 12 BINARY FILE DOWNLOAD SPEED... 12 BENCHMARK 13 FILE FORMAT CONVERSION... 13 BENCHMARK 14 FILE COMPRESSION AND DECOMPRESSION... 13 BENCHMARK 15 FILE WRITE, OPEN AND CLOSE... 13 TEST RESULTS INTERNET SECURITY PRODUCTS... 14 BENCHMARK 1 BOOT TIME... 14 BENCHMARK 2 SCAN SPEED... 14 BENCHMARK 3A INITIAL UI LAUNCH TIME... 15 BENCHMARK 3B SUBSEQUENT UI LAUNCH TIME... 15 BENCHMARK 4 MEMORY UTILIZATION... 16 BENCHMARK 5 HTTP DOWNLOAD... 16 BENCHMARK 6A INITIAL IE LAUNCH TIME... 17 BENCHMARK 6B SUBSEQUENT IE LAUNCH TIME... 17 BENCHMARK 7 INSTALLATION TIME... 18 BENCHMARK 8 INSTALLATION SIZE... 18 BENCHMARK 9 REGISTRY KEY COUNT... 19 BENCHMARK 10 FILE COPY, MOVE AND DELETE... 19 BENCHMARK 11 INSTALLATION OF THIRD PARTY APPLICATIONS... 20 BENCHMARK 12 BINARY FILE DOWNLOAD SPEED... 20 BENCHMARK 13 FILE FORMAT CONVERSION... 21 BENCHMARK 14 FILE COMPRESSION AND DECOMPRESSION... 21 BENCHMARK 15 FILE WRITE, OPEN AND CLOSE... 22 TEST RESULTS ANTIVIRUS PRODUCTS... 23 BENCHMARK 1 BOOT TIME... 23 BENCHMARK 2 SCAN SPEED... 23 BENCHMARK 3A INITIAL UI LAUNCH TIME... 24 BENCHMARK 3B SUBSEQUENT UI LAUNCH TIME... 24 BENCHMARK 4 MEMORY UTILIZATION... 25 BENCHMARK 5 HTTP DOWNLOAD... 25 PassMark Software 16-Mar-09 Page 2 of 73

BENCHMARK 6A INITIAL IE LAUNCH TIME... 26 BENCHMARK 6B SUBSEQUENT IE LAUNCH TIME... 26 BENCHMARK 7 INSTALLATION TIME... 27 BENCHMARK 8 INSTALLATION SIZE... 27 BENCHMARK 9 REGISTRY KEY COUNT... 28 BENCHMARK 10 FILE COPY, MOVE AND DELETE... 28 BENCHMARK 11 INSTALLATION OF THIRD PARTY APPLICATIONS... 29 BENCHMARK 12 BINARY FILE DOWNLOAD SPEED... 29 BENCHMARK 13 FILE FORMAT CONVERSION... 30 BENCHMARK 14 FILE COMPRESSION AND DECOMPRESSION... 30 BENCHMARK 15 FILE WRITE, OPEN AND CLOSE... 31 TEST RESULTS TOTAL SECURITY PRODUCTS... 32 BENCHMARK 1 BOOT TIME... 32 BENCHMARK 2 SCAN SPEED... 32 BENCHMARK 3A INITIAL UI LAUNCH TIME... 33 BENCHMARK 3B SUBSEQUENT UI LAUNCH TIME... 33 BENCHMARK 4 MEMORY UTILIZATION... 34 BENCHMARK 5 HTTP DOWNLOAD... 34 BENCHMARK 6A INITIAL IE LAUNCH TIME... 35 BENCHMARK 6B SUBSEQUENT IE LAUNCH TIME... 35 BENCHMARK 7 INSTALLATION TIME... 36 BENCHMARK 8 INSTALLATION SIZE... 36 BENCHMARK 9 REGISTRY KEY COUNT... 37 BENCHMARK 10 FILE COPY, MOVE AND DELETE... 37 BENCHMARK 11 INSTALLATION OF THIRD PARTY APPLICATIONS... 38 BENCHMARK 12 BINARY FILE DOWNLOAD SPEED... 38 BENCHMARK 13 FILE FORMAT CONVERSION... 39 BENCHMARK 14 FILE COMPRESSION AND DECOMPRESSION... 39 BENCHMARK 15 FILE WRITE, OPEN AND CLOSE... 40 WHAT THIS REPORT DOESN T COVER... 41 DISCLAIMER AND DISCLOSURE... 42 DISCLAIMER OF LIABILITY... 42 DISCLOSURE... 42 TRADEMARKS... 42 CONTACT DETAILS... 42 DOWNLOAD LINK... 42 APPENDIX 1 TEST METHOD HOW DID WE CONDUCT THESE TESTS?... 43 COMMON METHODOLOGY... 43 BENCHMARK 1 BOOT TIME... 43 BENCHMARK 2 TOTAL SCAN SPEED... 43 BENCHMARK 3 UI LAUNCH SPEED... 44 BENCHMARK 4 MEMORY UTILIZATION... 44 BENCHMARK 5 HTTP DOWNLOAD TEST... 44 BENCHMARK 6 IE LAUNCH SPEED... 45 BENCHMARK 7 INSTALLATION TIME... 45 BENCHMARK 8 INSTALLATION SIZE... 45 BENCHMARK 9 REGISTRY KEY COUNT... 46 BENCHMARKS 10-15 REAL-TIME PERFORMANCE... 46 BENCHMARKS 10 FILE COPY, MOVE AND DELETE... 46 BENCHMARK 11 THIRD PARTY PROGRAM INSTALLATION... 47 BENCHMARK 12 BINARY FILE DOWNLOAD SPEED... 48 BENCHMARK 13 FILE FORMAT CONVERSION (MP3 WAV, MP3 WMA)... 48 BENCHMARK 14 FILE COMPRESSION AND DECOMPRESSION... 48 BENCHMARK 15 FILE WRITE, OPEN AND CLOSE... 49 APPENDIX 2 TEST ENVIRONMENT... 50 APPENDIX 3A INTERNET SECURITY RAW RESULTS... 51 BOOT TIME... 51 PassMark Software 16-Mar-09 Page 3 of 73

SCAN SPEED... 51 INITIAL UI LAUNCH SPEED... 52 SUBSEQUENT UI LAUNCH SPEED... 52 MEMORY UTILIZATION... 53 HTTP DOWNLOAD... 53 INITIAL IE LAUNCH SPEED... 54 SUBSEQUENT IE LAUNCH SPEED... 54 INSTALLATION TIME... 55 INSTALLATION SIZE... 55 REGISTRY KEY COUNT... 56 FILE COPY, MOVE AND DELETE... 56 THIRD PARTY PROGRAM INSTALLATION... 57 BINARY DOWNLOAD SPEED... 57 FILE FORMAT CONVERSION... 58 FILE COMPRESSION AND DECOMPRESSION... 58 FILE WRITE, OPEN AND CLOSE... 59 APPENDIX 3B ANTIVIRUS RAW RESULTS... 60 BOOT TIME... 60 SCAN SPEED... 60 INITIAL UI LAUNCH SPEED... 61 SUBSEQUENT UI LAUNCH SPEED... 61 MEMORY UTILIZATION... 62 HTTP DOWNLOAD... 62 INITIAL IE LAUNCH SPEED... 63 SUBSEQUENT IE LAUNCH SPEED... 63 INSTALLATION TIME... 64 INSTALLATION SIZE... 64 REGISTRY KEY COUNT... 65 FILE COPY, MOVE AND DELETE... 65 THIRD PARTY PROGRAM INSTALLATION... 66 BINARY DOWNLOAD SPEED... 66 FILE FORMAT CONVERSION... 67 FILE COMPRESSION AND DECOMPRESSION... 67 FILE WRITE, OPEN AND CLOSE... 68 APPENDIX 3C TOTAL SECURITY PRODUCT RAW RESULTS... 69 BOOT TIME... 69 SCAN SPEED... 69 INITIAL UI LAUNCH SPEED... 69 SUBSEQUENT UI LAUNCH SPEED... 70 MEMORY UTILIZATION... 70 HTTP DOWNLOAD... 70 INITIAL IE LAUNCH SPEED... 70 SUBSEQUENT IE LAUNCH SPEED... 71 INSTALLATION TIME... 71 INSTALLATION SIZE... 71 REGISTRY KEY COUNT... 71 FILE COPY, MOVE AND DELETE... 72 THIRD PARTY PROGRAM INSTALLATION... 72 BINARY DOWNLOAD SPEED... 72 FILE FORMAT CONVERSION... 72 FILE COMPRESSION AND DECOMPRESSION... 73 FILE WRITE, OPEN AND CLOSE... 73 PassMark Software 16-Mar-09 Page 4 of 73

REVISION HISTORY Revision Revision History Date Draft 1 Initial version of this document. Major items missing from this draft are: the high level result summary, some raw results and some of the detailed descriptions of the metrics used. 29 August 2008 Draft 2 Added missing raw results, methodology descriptions of the metrics used and notes about results. Corrected minor cut/paste errors, some refinement of wording. Missing high level results summary. 2 September 2008 Edition 1 First public release of this document. Added Overall Ranking of Products by Category and updated graphs/raw results. Corrected minor formatting errors. 8 September 2008 Edition 2 Follow-up release of this report. Addition of results for several newly released 2009 AV products; and exclusion of results for products which have been superseded by newer releases. Also includes previously omitted HTTP download test as full test results were not available at the public release of Edition 1. 11 November 2008 Edition 3 New methodology used to test the Installation Size of all products. The new methodology produces more reproducible results by removing as many Operating System and disc space random variables as possible. The results are revised in accordance to this new testing methodology. 6 February 2009 Edition 4 Added Total Security product results including charts and raw results data. Also added footnotes to the Installation Time test results disclosing which products had downloaded components as part of the installation process. 16 March 2009 REFERENCES Ref # Document Author Date 1 Antivirus Performance Report for Windows Vista (Edition 2) D. Wren and M. Fryer, PassMark Software 6 June 2008 2 What Really Slows Windows Down O. Warner, The PC Spy 2001-2008 3 Antivirus, Internet Security and Total Security Products Performance Benchmarking (2009) (Edition 1) K. Lai and D. Wren, PassMark Software September 2008 PassMark Software 16-Mar-09 Page 5 of 73

Executive Summary PassMark Software has executed performance benchmark testing on forty-seven Antivirus, Internet Security and Total Security products from various vendors between July 2008 and October 2008. The results within this document are intended as an update on previous test results collected by PassMark for Symantec in March 2008 (please see Reference #1: Antivirus Performance Report for Windows Vista, Edition 2) and July-August 2008 (Please see Reference #3: Antivirus, Internet Security and Total Security Products Performance Benchmarking (2009) (Edition 1)) on products released in 2008. The second edition of this report focuses on results obtained from recently released products for 2009. PassMark Software has conducted performance benchmark testing on new versions of products which were included in the previous edition of this report, as well as a few additional products which have not previously been tested. Where PassMark Software has executed benchmark testing on a newer version of a product, the result for the newer version will supersede our results for the outdated version. The fourth edition of this report covers results obtained from benchmarking selected Total Security Products. Testing was performed on all products using seventeen performance metrics. These performance metrics are as follows: Boot time. Total Scan speed. UI launch speed (initial and subsequent). Memory utilization. HTTP download test. IE launch speed (initial and subsequent). Installation Size. Installation Time. Registry Key Count. Copying, moving and deleting different types of common files. Installing third party applications. Downloading binary files from websites. File format conversion. File compression and decompression. File write, open and close. No attempt was made to measure the effectiveness of threat detection, as this aspect is covered by other industry benchmarks such as Virus Bulletin (http://www.virusbtn.com) and AV Comparatives (http://www.av-comparatives.org). This report is solely focused on measuring how responsive the applications are and how extensively the applications utilize the resources of the machine. Testing was performed on a dual core Vista machine; the same machine used in previous testing. The products we have tested can be divided into three categories: Antivirus products are defined in this report as products which are primarily focused on detecting and remediating viruses and spyware. Internet Security products offers the antiviral protection of an Antivirus product plus additional features for user protection against malware on the Internet. These features may include protection against phishing, anti-spam, root kit detection, a personal firewall and scanning of web pages or HTTP data. Total Security products provide data migration, restoration and backup features in addition to security features commonly found in Internet Security and Antivirus products. PassMark Software 16-Mar-09 Page 6 of 73

Overall Ranking by Product Category In the following tables, the products have been ranked by their overall score in comparison to other products from that category. The Best Possible Score represents a category s maximum score, i.e. the score of a hypothetical product which has ranked first in every test in that category. This figure varies between categories because different amounts of products were tested for each category, for example, in the Internet Security products category, the best possible score is 204 (12 products x 17 tests). Internet Security Products Internet Security Products Product Name Score Norton Internet Security 2009 156 ESET Smart Security 2008 152 Kaspersky Internet Security 2009 140 AVG Internet Security 2008 116 G-Data Internet Security 2009 115 SourceNext Virus Security ZERO 2009 115 Panda Internet Security 2009 104 ZoneAlarm Internet Security Suite 2009 96 F-Secure Internet Security 2009 89 Trend Micro Internet Security 2009 91 McAfee Internet Security 2009 77 Trend Micro VirusBuster 2009 74 Best Possible Score 204 Antivirus Products Antivirus Products Product Name Score ESET NOD32 Antivirus 3.0 137 Norton Antivirus 2009 131 Avira AntiVir Free AV 8 127 Avast! Antivirus 4.8 113 Sunbelt VIPRE AV and AS 113 AVG Free AV&AS 2008 102 Kaspersky Antivirus 2009 97 Rising Security Antivirus 94 G-Data Antivirus 2009 91 Trend Micro Antivirus 2009 63 McAfee VirusScanPlus 2009 54 Best Possible Score 187 PassMark Software 16-Mar-09 Page 7 of 73

Total Security Products All-In-One Products Product Name Score Norton 360 v3 69 Windows OneCare 2.5 56 BitDefender Total Security 2009 54 Trend Micro Internet Security Pro 2009 39 McAfee Total Protection 2009 37 Best Possible Score 85 PassMark Software 16-Mar-09 Page 8 of 73

Product Versions Tested This report compares our results for the following versions of products: Internet Security Products Manufacturer Product Name Product Version Date Tested Test type Symantec Corporation Norton Internet Security 2009 16.0.0.125 Sep 08 Full Kaspersky Labs Kaspersky Internet Security 2009 8.0.0.357 Jul 08 Full McAfee Inc McAfee Internet Security 2009 9.0.286 Oct 08 Full AVG Technologies AVG Internet Security 2008 8.0.138 Jul 08 Full Trend Micro Ltd. Trend Micro Internet Security 2009 17.0.1179 Oct 08 Full Trend Micro Ltd Trend Micro VirusBuster 2009 17.0.1262 Oct 08 Full G Data Software G Data Internet Security 2009 19.0.0.49 Oct 08 Full ESET ESET Smart Security 2008 3.0.650.0 Aug 08 Incremental F-Secure F-Secure Internet Security 2009 9.00.148 Oct 08 Full Panda Security Panda Internet Security 2009 14.00.00 Oct 08 Full CheckPoint ZoneAlarm Internet Security Suite 2009 8.0.020.000 Oct 08 Full SourceNext Corp. SourceNext Virus Security ZERO 2009 9.5.0295 Oct 08 Full Antivirus Products Manufacturer Product Name Product Version Date Tested Test type Symantec Corporation Norton Antivirus 2009 16.0.0.125 Sep 08 Full Kaspersky Labs Kaspersky Antivirus 2009 8.0.0.357 Jul 08 Full McAfee Inc. McAfee VirusScanPlus 2009 9.0.286 Oct 08 Full AVG Technologies AVG Free AV&AS 2008 8.138.1332 Jul 08 Full Trend Micro Ltd. Trend Micro Antivirus 2009 17.0.1179 Oct 08 Full G Data Software G-Data Antivirus 2009 19.0.0.49 Oct 08 Full ESET ESET NOD32 Antivirus 3.0 3.0.667.0 Jul 08 Full Avira gmbh Avira AntiVir Free AV 8 8.1.0.326 Jul 08 Full ALWIL Software Avast! Antivirus 4.8 4.8.1229 Jul 08 Full Beijing Rising Int. Software Co. Rising Security Antivirus 20.55.11 Jul 08 Full Sunbelt Software VIPRE Antivirus and Antispyware 3.1.2315 Oct 08 Full PassMark Software 16-Mar-09 Page 9 of 73

Total Security Products Manufacturer Product Name Product Version Date Tested Test type Symantec Corporation Norton 360 v3 3.0.0.134 Jan 09 Full McAfee Inc McAfee Total Protection 2009 9.0.286 Oct 08 Full Trend Micro Ltd. Trend Micro Internet Security Pro 2009 17.0.1179 Sep 08 Full Microsoft Corporation Windows OneCare 2.5 2.5.2900.15 Oct 08 Full BitDefender BitDefender Total Security 2009 12.0.10 Sep 08 Full PassMark Software 16-Mar-09 Page 10 of 73

Original Set of Metrics Criteria Measured This set of metrics was used in the original testing. These metrics were selected because they provided an indication of the product s performance in a number of key areas which impacted on the user experience. All metrics are objective and can be replicated and reproduced by third parties if required. Please see Appendix 1 Test Method How did we conduct these tests? for detailed test methodologies. Benchmark 1 Boot Time The time taken for the machine to boot was measured. It is typical for antiviral or security suite applications to be launched at Windows start-up. This typically adds some amount of time to the boot time for the machine. Our aim was to measure the additional time added to the boot process as a result of installing these applications. Shorter boot times indicate that the application has less impact on the normal operation of the machine. Benchmark 2 Scan Speed All these products have functionality designed to detect viruses and various other forms of malware by scanning files on the system. This test measured the amount of time required to scan a typical set of clean files. The sample set used against all products was 1.2GB worth of data, made up of typical Window s files from the Windows system folder and Office files. Benchmark 3 User Interface Launch Speed The time taken to start the User Interface of the product was measured. This is one measure of how responsive an application appears to a user. Both the initial launch time and the subsequent launch times, to allow for caching effects, were measured. For simplicity only the more critical initial times are used in this report. Benchmark 4 HTTP Download Antivirus products commonly scan data for malware as it is downloaded from the local network or internet. This test measures what impact the product has on HTTP downloads across a local network. A Gigabit NIC and switch were used in this test. Benchmark 5 Memory Utilization The amount of RAM used by the product was measured while the machine and product were in an idle state, running in the background. All processes used by the application were identified and the total RAM usage calculated. The less RAM an application uses while resident in the background the better. Idle state measurements were made, as opposed to RAM used while actively scanning, because it is easier to measure the stable idle state and the aim was to see what resources were being used on a permanent basis. Benchmark 6 IE launch Speed The time taken to start the user interface of Internet Explorer was measured. This is one measure of how the product impacts on the responsiveness of the system. Both the initial launch time and the subsequent launch times, to allow for caching effects, were measured. For simplicity only the more critical initial times are used in this report. PassMark Software 16-Mar-09 Page 11 of 73

New Set of Metrics Criteria Measured Introduced in the first edition of this report, this additional set of metrics was selected to supplement and extend the initial set of metrics in testing to a user s experience of a software product. These new benchmarks include installation speed, the amount of installation space a product will occupy on a user s hard drive and the amount of keys added to the Registry after installation. Benchmarks 9 through to 14 comprise of a script-based performance obstacle course. Each of these benchmarks were designed to provide performance results in the context of the end user experience by mimicking performance of tasks that end users may perform on a real-time or daily basis. Please refer to Appendix 1 Test Method How did we conduct these tests? for detailed test methodologies. Benchmark 7 Installation Time It is important that a user has good first impressions of a product. The speed and ease of the installation process will strongly impact this initial experience. This test measures the minimum Installation Time a product requires to be fully functional and ready for use by the end user. Lower times represent products which are quicker for a user to install. Benchmark 8 Installation Size In offering new features and functionality to users, software products tend to increase in size with each new release. Although new technologies push the size limits of hard drives each year, the growing disk space requirements of common applications and the increasing popularity of large media files (such as movies, photos and music) ensure that a product's installation size will remain of interest to home users. This metric aims to measure a product s total installation size. This metric has been defined as the total disk space consumed by all new files added during a product's installation. Benchmark 9 Registry Key Count A large registry increases a machine s use of resources. This is likely to negatively impact system performance, especially on much older machines. This test measures the amount of keys and values added to registry, after rebooting the test machines, following a successful product installation. Lower numbers mean that a product has had less impact on the registry. Benchmark 10 File Copy, Move and Delete This metric measured the amount of time required to move, copy and delete a sample set of files. The sample file set contains several types of file formats that a Windows user would encounter in daily use. These formats include documents (e.g. Microsoft Office documents, Adobe PDF, Zip files, etc), media formats (e.g. images, movies and music) and system files (e.g. executables, libraries, etc). Benchmark 11 Installing Third Party Applications This metric measured the amount of time required to install and uninstall third party programs. Benchmark 12 Binary File Download Speed The metric measured the amount of time required to download a variety of binary files through HTTP. Binary files used in this test include file formats that users would typically download from the web such as images, archives, music files and movie files. PassMark Software 16-Mar-09 Page 12 of 73

Benchmark 13 File Format Conversion This test measures the amount of time required to convert an MP3 file to a WAV and subsequently, convert the same MP3 file to a WMA format. Benchmark 14 File Compression and Decompression This metric measures the amount of time required to compression and decompression of different types of files. Files formats used in this test included documents, movies and images. Benchmark 15 File Write, Open and Close This benchmark was derived from Oli Warner s File I/O test at http://www.thepcspy.com (please see Reference #2: What Really Slows Windows Down). This metric measures the amount of time required for the system to write a file, then open and close that file. PassMark Software 16-Mar-09 Page 13 of 73

Test Results Internet Security Products In the following charts, we have highlighted the results we obtained for Norton Internet Security 2009 in orange. For ease of comparison, we have also highlighted industry averages in black. Benchmark 1 Boot Time The following chart compares the average system boot time (from a sample of 15 boots) for each Internet Security product we tested. Products with lower boot times are considered better performing products in this category. Norton Internet Security 2009 SourceNext Virus Security ZERO 2009 Kaspersky Internet Security 2009 ESET Smart Security 2008 Trend Micro Internet Security 2009 G-Data Internet Security 2009 Trend Micro VirusBuster 2009 Panda Internet Security 2009 AVG Internet Security 2008 F-Secure Internet Security 2009 McAfee Internet Security 2009 ZoneAlarm Internet Security Suite 2009 33.74 47.69 0 20 40 60 80 100 120 Boot Time in Seconds (sec) Benchmark 2 Scan Speed The following chart compares the average scan time of 6159 files (totaling 982MB) for each Internet Security product we tested. This time is calculated by averaging the initial (Run 1) and subsequent (Runs 2-5) scan times. Products with lower scan times are considered better performing products in this category. Norton Internet Security 2009 Panda Internet Security 2009 Kaspersky Internet Security 2009 G-Data Internet Security 2009 ESET Smart Security 2008 McAfee Internet Security 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 SourceNext Virus Security ZERO 2009 F-Secure Internet Security 2009 AVG Internet Security 2008 ZoneAlarm Internet Security Suite 2009 32.60 163.73 0 100 200 300 400 500 600 Total Scan Speed in Seconds (sec) PassMark Software 16-Mar-09 Page 14 of 73

Benchmark 3a Initial UI Launch Time The following chart compares the average launch times of the User Interface (after rebooting the machine) for each Internet Security product we tested. Products with lower UI launch times are considered better performing products in this category. ESET Smart Security 2008 Norton Internet Security 2009 G-Data Internet Security 2009 253.68 SourceNext Virus Security ZERO 2009 Kaspersky Internet Security 2009 F-Secure Internet Security 2009 ZoneAlarm Internet Security Suite 2009 AVG Internet Security 2008 1843.37 McAfee Internet Security 2009 Panda Internet Security 2009 Trend Micro VirusBuster 2009 Trend Micro Internet Security 2009 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 Initial UI Launch Speed in Milliseconds (ms) Benchmark 3b Subsequent UI Launch Time The following chart compares the average launch times of the User Interface by restarting the Internet Security application (without rebooting the machine) for each Internet Security product tested. Lower times are better. Products with lower UI launch times are considered better performing products in this category. G-Data Internet Security 2009 ESET Smart Security 2008 SourceNext Virus Security ZERO 2009 Norton Internet Security 2009 Kaspersky Internet Security 2009 F-Secure Internet Security 2009 ZoneAlarm Internet Security Suite 2009 AVG Internet Security 2008 McAfee Internet Security 2009 Panda Internet Security 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 268.49 1523.92 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 Subsequent UI Launch Speed in Milliseconds (ms) PassMark Software 16-Mar-09 Page 15 of 73

Benchmark 4 Memory Utilization The following chart compares the average amount of RAM used while idle for each Internet Security product tested. This average is taken from a sample of ten memory snapshots taken at roughly 60 seconds apart after reboot. Products with lower idle RAM usage are considered better performing products in this category. Norton Internet Security 2009 ZoneAlarm Internet Security Suite 2009 6.92 Kaspersky Internet Security 2009 Trend Micro Internet Security 2009 ESET Smart Security 2008 SourceNext Virus Security ZERO 2009 Trend Micro VirusBuster 2009 51.09 McAfee Internet Security 2009 F-Secure Internet Security 2009 AVG Internet Security 2008 Panda Internet Security 2009 G-Data Internet Security 2009 0 20 40 60 80 100 120 140 Memory Usage in Megabytes (MB) Benchmark 5 HTTP Download The following chart compares the average time taken over fifteen cycles for the file set to be downloaded through the local area network from the server machine. Products with lower download times are considered better performing products in this category. AVG Internet Security 2008 SourceNext Virus Security ZERO 2009 Panda Internet Security 2009 Norton Internet Security 2009 Kaspersky Internet Security 2009 Trend Micro VirusBuster 2009 ZoneAlarm Internet Security Suite 2009 Trend Micro Internet Security 2009 F-Secure Internet Security 2009 ESET Smart Security 2008 McAfee Internet Security 2009 G-Data Internet Security 2009 7,501 15,731 0 10,000 20,000 30,000 40,000 50,000 60,000 HTTP Download Time in Milliseconds (ms) PassMark Software 16-Mar-09 Page 16 of 73

Benchmark 6a Initial IE Launch Time The following chart compares the average launch times of Internet Explorer after rebooting the machine for each Internet Security product we tested. Products with lower IE launch times are considered better performing products in this category. F-Secure Internet Security 2009 ESET Smart Security 2008 Kaspersky Internet Security 2009 Norton Internet Security 2009 Panda Internet Security 2009 ZoneAlarm Internet Security Suite 2009 McAfee Internet Security 2009 Trend Micro Internet Security 2009 G-Data Internet Security 2009 AVG Internet Security 2008 SourceNext Virus Security ZERO 2009 Trend Micro VirusBuster 2009 598.08 994.44 0 500 1,000 1,500 2,000 2,500 3,000 3,500 Initial IE Launch Speed in Milliseconds (ms) Benchmark 6b Subsequent IE Launch Time The following chart compares the average launch times of Internet Explorer after application restart (without rebooting the machine) for each Internet Security product we tested. Products with lower IE launch times are considered better performing products in this category. ESET Smart Security 2008 F-Secure Internet Security 2009 SourceNext Virus Security ZERO 2009 Kaspersky Internet Security 2009 ZoneAlarm Internet Security Suite 2009 G-Data Internet Security 2009 Norton Internet Security 2009 McAfee Internet Security 2009 Panda Internet Security 2009 Trend Micro Internet Security 2009 496.63 544.33 AVG Internet Security 2008 Trend Micro VirusBuster 2009 0 200 400 600 800 1,000 1,200 Subsequent IE Launch Speed in Milliseconds (ms) PassMark Software 16-Mar-09 Page 17 of 73

Benchmark 7 Installation Time The following chart compares the minimum installation time it takes for Internet Security products to be fully functional and ready for use by the end user. Products with lower installation times are considered better performing products in this category. Norton Internet Security 2009 ESET Smart Security 2008 AVG Internet Security 2008 SourceNext Virus Security ZERO 2009 Trend Micro Internet Security 2009 Kaspersky Internet Security 2009 G-Data Internet Security 2009 Panda Internet Security 2009 F-Secure Internet Security 2009 Trend Micro VirusBuster 2009 ZoneAlarm Internet Security Suite 2009* McAfee Internet Security 2009* 52.77 209.21 * Our results for the products ZoneAlarm Internet Security Suite 2009 and McAfee Internet Security 2009 include time taken for the installer to download components as part of the installation process. Benchmark 8 Installation Size 0 100 200 300 400 500 600 Installation Time in Seconds (sec) The following chart compares the installation sizes of Internet Security products. Products with lower installation sizes are considered better performing products in this category. SourceNext Virus Security ZERO 2009 ESET Smart Security 2008 AVG Internet Security 2008 Kaspersky Internet Security 2009 ZoneAlarm Internet Security Suite 2009 Norton Internet Security 2009 McAfee Internet Security 2009 Panda Internet Security 2009 F-Secure Internet Security 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 G-Data Internet Security 2009 138.24 183.45 0 100 200 300 400 500 600 Installation size in Megabytes (MB) PassMark Software 16-Mar-09 Page 18 of 73

Benchmark 9 Registry Key Count The following chart compares the amount of Registry Keys created during product installation, for each Internet Security product we tested. Products with lower key counts are considered better performing products in this category. ZoneAlarm Internet Security Suite 2009 AVG Internet Security 2008 ESET Smart Security 2008 Norton Internet Security 2009 Panda Internet Security 2009 F-Secure Internet Security 2009 Trend Micro Internet Security 2009 G-Data Internet Security 2009 SourceNext Virus Security ZERO 2009 Trend Micro VirusBuster 2009 Kaspersky Internet Security 2009 McAfee Internet Security 2009 2,582 4163.17 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000 Number of Registry Keys added after Installation Benchmark 10 File Copy, Move and Delete The following chart compares the average speed of file copying, moving and deleting for each Internet Security product we tested. Products with lower times are considered better performing products in this category. G-Data Internet Security 2009 Kaspersky Internet Security 2009 ESET Smart Security 2008 Trend Micro VirusBuster 2009 ZoneAlarm Internet Security Suite 2009 SourceNext Virus Security ZERO 2009 Panda Internet Security 2009 Trend Micro Internet Security 2009 McAfee Internet Security 2009 F-Secure Internet Security 2009 Norton Internet Security 2009 AVG Internet Security 2008 63.25 76.79 0 10 20 30 40 50 60 70 80 90 100 File Copy, Move and Delete - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 19 of 73

Benchmark 11 Installation of Third Party Applications The following chart compares the average speed of installation of third party applications for each Internet Security product we tested. Products with lower times are considered better performing products in this category. AVG Internet Security 2008 ESET Smart Security 2008 Kaspersky Internet Security 2009 G-Data Internet Security 2009 F-Secure Internet Security 2009 Norton Internet Security 2009 McAfee Internet Security 2009 Panda Internet Security 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 SourceNext Virus Security ZERO 2009 ZoneAlarm Internet Security Suite 2009 51.63 58.65 0 10 20 30 40 50 60 70 80 90 Third Party Program Installation - Time in Seconds (sec) Benchmark 12 Binary File Download Speed The following chart compares the average speed of HTTP downloads of common file types for each Internet Security product we tested. Products with lower times are considered better performing products in this category. Panda Internet Security 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 ZoneAlarm Internet Security Suite 2009 SourceNext Virus Security ZERO 2009 McAfee Internet Security 2009 Norton Internet Security 2009 ESET Smart Security 2008 F-Secure Internet Security 2009 G-Data Internet Security 2009 62.54 67.06 Kaspersky Internet Security 2009 AVG Internet Security 2008 0 20 40 60 80 100 120 Binary File Download - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 20 of 73

Benchmark 13 File Format Conversion The following chart compares the average speed at which files can be converted from one file format to another (MP3 WMA, MP3 WAV) for each Internet Security product we tested. Products with lower times are considered better performing products in this category. AVG Internet Security 2008 Norton Internet Security 2009 G-Data Internet Security 2009 ESET Smart Security 2008 Kaspersky Internet Security 2009 McAfee Internet Security 2009 SourceNext Virus Security ZERO 2009 Panda Internet Security 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 F-Secure Internet Security 2009 ZoneAlarm Internet Security Suite 2009 16.78 17.23 16.00 16.20 16.40 16.60 16.80 17.00 17.20 17.40 17.60 17.80 18.00 File Format Conversion - Time in Seconds (sec) Benchmark 14 File Compression and Decompression The following chart compares the average speed at which files can be compressed and decompressed for each Internet Security product we tested. Products with lower times are considered better performing products in this category. Norton Internet Security 2009 AVG Internet Security 2008 Kaspersky Internet Security 2009 G-Data Internet Security 2009 Trend Micro VirusBuster 2009 McAfee Internet Security 2009 Trend Micro Internet Security 2009 F-Secure Internet Security 2009 ESET Smart Security 2008 ZoneAlarm Internet Security Suite 2009 SourceNext Virus Security ZERO 2009 Panda Internet Security 2009 33.46 42.70 0 10 20 30 40 50 60 File Compression and Decompression - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 21 of 73

Benchmark 15 File Write, Open and Close The following chart compares the average speed at which a file can be written to the hard drive, then opened and closed, for each Internet Security product we tested. Products with lower times are considered better performing products in this category. AVG Internet Security 2008 Panda Internet Security 2009 Norton Internet Security 2009 G-Data Internet Security 2009 Kaspersky Internet Security 2009 ESET Smart Security 2008 ZoneAlarm Internet Security Suite 2009 Trend Micro Internet Security 2009 Trend Micro VirusBuster 2009 McAfee Internet Security 2009 SourceNext Virus Security ZERO 2009 F-Secure Internet Security 2009 51.74 470.54 0 100 200 300 400 500 600 700 800 900 File Write, Open and Close - Time in Seconds (sec) * F-Secure Internet Security 2009 performed extremely poorly in this category when compared to other products (over 20,618 seconds on average to execute the test). The industry average excludes this result and the chart has been rescaled to emphasize the differences between the remaining products. While SourceNext VirusSecurity ZERO 2009 has not been excluded from the industry average, it has also performed relatively poorly in this category when compared to other products (taking 2,215 seconds on average to execute the test). PassMark Software 16-Mar-09 Page 22 of 73

Test Results Antivirus Products In the following charts, we have highlighted the results we obtained for Norton Antivirus 2009 in orange. For ease of comparison, we have also highlighted industry averages in black. Benchmark 1 Boot Time The following chart compares the average system boot time (from a sample of 15 boots) for each Internet Security product we tested. Products with lower boot times are considered better performing products in this category. ESET NOD32 Antivirus 3.0 Norton Antivirus 2009 Avast! Antivirus 4.8 Kaspersky Antivirus 2009 Sunbelt VIPRE AV and AS McAfee VirusScanPlus 2009 Avira AntiVir Free AV 8 Trend Micro Antivirus 2009 G-Data Antivirus 2009 AVG Free AV&AS 2008 Rising Security Antivirus 34.26 40.12 Benchmark 2 Scan Speed 0 10 20 30 40 50 Boot Time in Seconds (sec) The following chart compares the average scan time of 6159 files (totaling 982MB) for each Internet Security product we tested. This time is calculated by averaging the initial (Run 1) and subsequent (Runs 2-5) scan times. Products with lower scan times are considered better performing products in this category. Norton Antivirus 2009 G-Data Antivirus 2009 Kaspersky Antivirus 2009 Avira AntiVir Free AV 8 ESET NOD32 Antivirus 3.0 Sunbelt VIPRE AV and AS Avast! Antivirus 4.8 McAfee VirusScanPlus 2009 Trend Micro Antivirus 2009 Rising Security Antivirus AVG Free AV&AS 2008 32.20 115.72 0 50 100 150 200 250 300 350 400 Total Scan Speed in Seconds (sec) PassMark Software 16-Mar-09 Page 23 of 73

Benchmark 3a Initial UI Launch Time The following chart compares the average launch times of the User Interface (after rebooting the machine) for each Internet Security product we tested. Products with lower UI launch times are considered better performing products in this category. ESET NOD32 Antivirus 3.0 Norton Antivirus 2009 G-Data Antivirus 2009 167.70 Rising Security Antivirus Kaspersky Antivirus 2009 Sunbelt VIPRE AV and AS Avast! Antivirus 4.8 AVG Free AV&AS 2008 1,217.03 Avira AntiVir Free AV 8 McAfee VirusScanPlus 2009 Trend Micro Antivirus 2009 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 Initial UI Launch Speed in Milliseconds (ms) Benchmark 3b Subsequent UI Launch Time The following chart compares the average launch times of the User Interface by restarting the Internet Security application (without rebooting the machine) for each Internet Security product tested. Lower times are better. Products with lower UI launch times are considered better performing products in this category. ESET NOD32 Antivirus 3.0 G-Data Antivirus 2009 Norton Antivirus 2009 Rising Security Antivirus 217.11 Kaspersky Antivirus 2009 Sunbelt VIPRE AV and AS Avast! Antivirus 4.8 AVG Free AV&AS 2008 1,146.97 Avira AntiVir Free AV 8 McAfee VirusScanPlus 2009 Trend Micro Antivirus 2009 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 Subsequent UI Launch Speed in Milliseconds (ms) PassMark Software 16-Mar-09 Page 24 of 73

Benchmark 4 Memory Utilization The following chart compares the average amount of RAM used while idle for each Internet Security product tested. This average is taken from a sample of ten memory snapshots taken at roughly 60 seconds apart after reboot. Products with lower idle RAM usage are considered better performing products in this category. Norton Antivirus 2009 Avast! Antivirus 4.8 Rising Security Antivirus Kaspersky Antivirus 2009 Trend Micro Antivirus 2009 Avira AntiVir Free AV 8 Sunbelt VIPRE AV and AS ESET NOD32 Antivirus 3.0 McAfee VirusScanPlus 2009 AVG Free AV&AS 2008 G-Data Antivirus 2009 5.38 36.12 0 20 40 60 80 100 120 140 Idle Memory Usage in Megabytes (MB) Benchmark 5 HTTP Download The following chart compares the average time taken over fifteen cycles for the file set to be downloaded through the local area network from the server machine. Products with lower download times are considered better performing products in this category. AVG Free AV&AS 2008 Avira AntiVir Free AV 8 Norton Antivirus 2009 7,022 Avast! Antivirus 4.8 Trend Micro Antivirus 2009 Kaspersky Antivirus 2009 Sunbelt VIPRE AV and AS ESET NOD32 Antivirus 3.0 17,513 Rising Security Antivirus McAfee VirusScanPlus 2009 G-Data Antivirus 2009 0 10,000 20,000 30,000 40,000 50,000 60,000 HTTP Download Time in Milliseconds (ms) PassMark Software 16-Mar-09 Page 25 of 73

Benchmark 6a Initial IE Launch Time The following chart compares the average launch times of Internet Explorer after rebooting the machine for each Internet Security product we tested. Products with lower IE launch times are considered better performing products in this category. Sunbelt VIPRE AV and AS ESET NOD32 Antivirus 3.0 Avira AntiVir Free AV 8 Norton Antivirus 2009 G-Data Antivirus 2009 494.04 Kaspersky Antivirus 2009 Avast! Antivirus 4.8 McAfee VirusScanPlus 2009 713.81 Trend Micro Antivirus 2009 Rising Security Antivirus AVG Free AV&AS 2008 0 200 400 600 800 1,000 1,200 1,400 1,600 Initial IE Launch Speed in Milliseconds (ms) Benchmark 6b Subsequent IE Launch Time The following chart compares the average launch times of Internet Explorer after application restart (without rebooting the machine) for each Internet Security product we tested. Products with lower IE launch times are considered better performing products in this category. Avira AntiVir Free AV 8 Rising Security Antivirus ESET NOD32 Antivirus 3.0 Avast! Antivirus 4.8 Sunbelt VIPRE AV and AS Kaspersky Antivirus 2009 Norton Antivirus 2009 404 G-Data Antivirus 2009 442 Trend Micro Antivirus 2009 McAfee VirusScanPlus 2009 AVG Free AV&AS 2008 0 200 400 600 800 1,000 1,200 Subsequent IE Launch Speed in Milliseconds (ms) PassMark Software 16-Mar-09 Page 26 of 73

Benchmark 7 Installation Time The following chart compares the minimum installation time it takes for Internet Security products to be fully functional and ready for use by the end user. Products with lower installation times are considered better performing products in this category. Avira AntiVir Free AV 8 Norton Antivirus 2009 ESET NOD32 Antivirus 3.0 47.27 AVG Free AV&AS 2008 Avast! Antivirus 4.8 Trend Micro Antivirus 2009 Rising Security Antivirus 132.79 Sunbelt VIPRE AV and AS Kaspersky Antivirus 2009 G-Data Antivirus 2009 McAfee VirusScanPlus 2009* * Our result for McAfee VirusScanPlus 2009 includes time taken for the installer to download components as part of the installation process. Benchmark 8 Installation Size 0 50 100 150 200 250 300 350 400 Installation Time in Seconds (sec) The following chart compares the installation sizes of Internet Security products. Products with lower installation sizes are considered better performing products in this category. ESET NOD32 Antivirus 3.0 Avira AntiVir Free AV 8 AVG Free AV&AS 2008 Kaspersky Antivirus 2009 Avast! Antivirus 4.8 Sunbelt VIPRE AV and AS McAfee VirusScanPlus 2009 Norton Antivirus 2009 Rising Security Antivirus 116.49 134.31 Trend Micro Antivirus 2009 G-Data Antivirus 2009 0 50 100 150 200 250 300 350 400 450 Installation size in Megabytes (MB) PassMark Software 16-Mar-09 Page 27 of 73

Benchmark 9 Registry Key Count The following chart compares the amount of Registry Keys created during product installation, for each Internet Security product we tested. Products with lower key counts are considered better performing products in this category. Avira AntiVir Free AV 8 Rising Security Antivirus Avast! Antivirus 4.8 ESET NOD32 Antivirus 3.0 AVG Free AV&AS 2008 Sunbelt VIPRE AV and AS Trend Micro Antivirus 2009 Norton Antivirus 2009 G-Data Antivirus 2009 2,441 2,724 McAfee VirusScanPlus 2009 Kaspersky Antivirus 2009 0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 Number of Registry Keys added after Installation Benchmark 10 File Copy, Move and Delete The following chart compares the average speed of file copying, moving and deleting for each Internet Security product we tested. Products with lower times are considered better performing products in this category. Sunbelt VIPRE AV and AS G-Data Antivirus 2009 ESET NOD32 Antivirus 3.0 Kaspersky Antivirus 2009 Avast! Antivirus 4.8 61.74 Avira AntiVir Free AV 8 Trend Micro Antivirus 2009 Rising Security Antivirus McAfee VirusScanPlus 2009 Norton Antivirus 2009 AVG Free AV&AS 2008 77.43 0 10 20 30 40 50 60 70 80 90 File Copy, Move and Delete - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 28 of 73

Benchmark 11 Installation of Third Party Applications The following chart compares the average speed of installation of third party applications for each Internet Security product we tested. Products with lower times are considered better performing products in this category. Avira AntiVir Free AV 8 Rising Security Antivirus ESET NOD32 Antivirus 3.0 AVG Free AV&AS 2008 Norton Antivirus 2009 Avast! Antivirus 4.8 47.50 G-Data Antivirus 2009 McAfee VirusScanPlus 2009 50.29 Kaspersky Antivirus 2009 Sunbelt VIPRE AV and AS Trend Micro Antivirus 2009 0 10 20 30 40 50 60 70 80 Third Party Program Installation - Time in Seconds (sec) Benchmark 12 Binary File Download Speed The following chart compares the average speed of HTTP downloads of common file types for each Internet Security product we tested. Products with lower times are considered better performing products in this category. Sunbelt VIPRE AV and AS AVG Free AV&AS 2008 ESET NOD32 Antivirus 3.0 Avast! Antivirus 4.8 Rising Security Antivirus Trend Micro Antivirus 2009 Avira AntiVir Free AV 8 McAfee VirusScanPlus 2009 Norton Antivirus 2009 G-Data Antivirus 2009 61.65 64.04 Kaspersky Antivirus 2009 0 10 20 30 40 50 60 70 80 Binary File Download - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 29 of 73

Benchmark 13 File Format Conversion The following chart compares the average speed at which files can be converted from one file format to another (MP3 WMA, MP3 WAV) for each Internet Security product we tested. Products with lower times are considered better performing products in this category. AVG Free AV&AS 2008 Norton Antivirus 2009 G-Data Antivirus 2009 16.77 McAfee VirusScanPlus 2009 Sunbelt VIPRE AV and AS Avira AntiVir Free AV 8 ESET NOD32 Antivirus 3.0 Avast! Antivirus 4.8 17.14 Trend Micro Antivirus 2009 Rising Security Antivirus Kaspersky Antivirus 2009 16.00 16.50 17.00 17.50 18.00 18.50 File Format Conversion - Time in Seconds (sec) Benchmark 14 File Compression and Decompression The following chart compares the average speed at which files can be compressed and decompressed for each Internet Security product we tested. Products with lower times are considered better performing products in this category. AVG Free AV&AS 2008 Kaspersky Antivirus 2009 Norton Antivirus 2009 G-Data Antivirus 2009 35.83 Rising Security Antivirus ESET NOD32 Antivirus 3.0 41.41 Sunbelt VIPRE AV and AS Trend Micro Antivirus 2009 Avast! Antivirus 4.8 Avira AntiVir Free AV 8 McAfee VirusScanPlus 2009 0 10 20 30 40 50 60 File Compression and Decompression - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 30 of 73

Benchmark 15 File Write, Open and Close The following chart compares the average speed at which a file can be written to the hard drive, then opened and closed, for each Internet Security product we tested. Products with lower times are considered better performing products in this category. AVG Free AV&AS 2008 Avira AntiVir Free AV 8 Norton Antivirus 2009 Sunbelt VIPRE AV and AS Avast! Antivirus 4.8 G-Data Antivirus 2009 Kaspersky Antivirus 2009 ESET NOD32 Antivirus 3.0 Rising Security Antivirus Trend Micro Antivirus 2009 McAfee VirusScanPlus 2009 50.33 205.95 0 100 200 300 400 500 600 700 800 900 1,000 File Write, Open and Close - Time in Seconds (sec) PassMark Software 16-Mar-09 Page 31 of 73

Test Results Total Security Products In the following charts, we have highlighted the results we obtained for Norton 360 v3 in orange. For ease of comparison, we have also highlighted industry averages in black. Benchmark 1 Boot Time The following chart compares the average system boot time (from a sample of 15 boots) for each Total Security product we tested. Products with lower boot times are considered better performing products in this category. Norton 360 v3 33.92 Windows OneCare 2.5 Trend Micro IS Pro 2009 McAfee Total Protection 2009 88.11 BitDefender Total Security 2009 Benchmark 2 Scan Speed 0 50 100 150 200 250 300 Boot Time in Seconds (sec) The following chart compares the average scan time of 6159 files (totaling 982MB) for each Total Security product we tested. This time is calculated by averaging the initial (Run 1) and subsequent (Runs 2-5) scan times. Products with lower scan times are considered better performing products in this category. Norton 360 v3 33.40 BitDefender Total Security 2009 116.57 McAfee Total Protection 2009 Trend Micro IS Pro 2009 Windows OneCare 2.5 0 50 100 150 200 Total Scan Speed in Seconds (sec) PassMark Software 16-Mar-09 Page 32 of 73

Benchmark 3a Initial UI Launch Time The following chart compares the average launch times of the User Interface (after rebooting the machine) for each Total Security product we tested. Products with lower UI launch times are considered better performing products in this category. Norton 360 v3 BitDefender Total Security 2009 124.78 Windows OneCare 2.5 McAfee Total Protection 2009 1828.89 Trend Micro IS Pro 2009 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Initial UI Launch Speed in Milliseconds (ms) Benchmark 3b Subsequent UI Launch Time The following chart compares the average launch times of the User Interface by restarting the Total Security application (without rebooting the machine) for each Total Security product tested. Lower times are better. Products with lower UI launch times are considered better performing products in this category. Norton 360 v3 124.78 BitDefender Total Security 2009 Windows OneCare 2.5 1828.89 McAfee Total Protection 2009 Trend Micro IS Pro 2009 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Subsequent UI Launch Speed in Milliseconds (ms) PassMark Software 16-Mar-09 Page 33 of 73