Release Notes: RealPlayer Enterprise 2.1.7 and Configuration Tool September 2011
RealNetworks, Inc. All rights reserved. RealAudio and RealVideo are registered trademarks of RealNetworks, Inc. in the United States of America and other countries. Basic Server, Basic Server Plus, Real Broadcast Network, RBN, RealDeveloper, RealProducer, RealMedia, RealNetworks, RealPix, RealPlayer, RealPlayer Plus, RealPublisher, RealServer, RealSystem, RealText, the Real Bubble and the RealNetworks Media Type logotypes are trademarks of RealNetworks, Inc. in the United States of America and other countries. RealFlash is a trademark of Macromedia, Inc. and RealNetworks, Inc. in the United States of America and other countries. Macromedia, the Macromedia logo, and Flash are registered trademarks of Adobe, Inc. in the United States of America and other countries. All other trade names, trademarks or registered trademarks are trade names, trademarks or registered trademarks of their respective companies. 2601 Elliott Avenue Seattle, Washington 98121 Phone: (206) 674.2700 Fax: (206) 674.2699 www.real.com Real Player Enterprise v2.1.7 Page 2 Product Release Notes
Table of Contents 1. VERSION INFORMATION 4 2. CONTENTS 4 3. WHAT S NEW 5 3.1 Features at a Glance for RPE 2.0+ 5 3.2 Security Updates 6 3.3 Fixes Supplied in 2.1.7 Release 6 4. PREVIOUS RELEASES 6 4.1 Fixes Supplied in 2.1.6 Release 6 4.2 Fixes Supplied in 2.1.5 Release 6 4.3 Fixes Supplied in 2.1.4 Release 6 4.4 Fixes Supplied in 2.1.3 Release 6 4.5 Fixes Supplied in 2.1.2 Release 6 4.6 Fixes Supplied in 2.1 Release 7 4.7 Fixes Supplied in 2.0 Release 7 4.8 This release supersedes RealPlayer Enterprise v1.x 7 5. KNOWN ISSUES 7 5.1 EULA issues 7 5.2 Features and Functionality Issues 7 6. CHECKSUMS 9 Real Player Enterprise v2.1.7 Page 3 Product Release Notes
1. Version Information Bundle Filename(s): rp-ent-bundle-en_install-2.1.7.zip Localization Language version Filenames: rp-ent-bundle-br_install-2.1.7.zip rp-ent-bundle-cn_install-2.1.7.zip rp-ent-bundle-de_install-2.1.7.zip rp-ent-bundle-es_install-2.1.7.zip rp-ent-bundle-fr_install-2.1.7.zip rp-ent-bundle-it_install-2.1.7.zip rp-ent-bundle-jp_install-2.1.7.zip rp-ent-bundle-kr_install-2.1.7.zip rp-ent-bundle-tw_install-2.1.7.zip 2. Contents Release: RealPlayer Enterprise Release Status: General Availability Player Version: 2.1.7 Build: 6.0.12.1863 File(s): rpe_en-2.1.7.exe Release: RealPlayer Enterprise Configuration Tool Release Status: General Availability Version: 2.1.0.1 Build: entmgr-011411-77-221656 Files: rp-ent_config-tools_2.1.exe EULA (Needs to be downloaded separately) File: RPE_2_1_EULA_20110919.pdf Note: not all files are distributed with all distributions Real Player Enterprise v2.1.7 Page 4 Product Release Notes
3. What s New 3.1 Features at a Glance for RPE 2.0+ a. Silent install/uninstall The new RPE 2.0 allows the player to be installed or uninstalled with no input from either user or administrator. b. Custom home page Gives the administrators the ability to set the home-page of player to point to any specified location of their choice. c. Lock-able and Pre-configured Settings Gives the administrators the ability to pre-configure and lock the settings under the RealPlayer Connection preferences category (which manages Transport, Bandwidth, Proxy and Exceptions). More specifically this includes: bandwidth setting, network timeout, online status detection/assumption, Internet/Privacy settings (privacy settings and registered location being most important), proxy settings and exceptions, network transport and UDP port specification. d. Platform Support Windows 7 Professional, Enterprise, and Ultimate (2.1.2 and later) Windows Vista Enterprise and Ultimate (Limited Support with 2.1.6 and later) Windows XP Windows 2000 (Limited Support from 2.1.6 and on) e. Pre-configurable install mode, directory and startup mode Gives the administrators the ability to pre-configure the install mode (e.g., silent) and the location (the directory) the player will be installed in and additionally the startup-mode such as single screen vs. 3-pane experience. f. Pre-configurable and lockable MIME type associations Gives the administrators the ability to pre-configure and lock the MIME types associated with various media formats. ACW WM and QT are not lockable and must also be separately installed. Only WM 10 and QT 7 are currently supported. g. Custom Favorites menu items Gives the administrators the ability to pre-configure the Favorites menu-items so that the users can start with key web-sites and locations available at their fingertips. h. Custom Help menu items Gives the administrators the ability to pre-configure the Help menu-items so that the users are given the most relevant information or are pointed to specific internal IT helpdesk site to suite the corporate need. i. Pre-configurable and lockable "hardware" settings Gives the administrators the ability to pre-configure and lock the hardware settings such as video acceleration to suit the hardware configuration that is deployed within the network. Real Player Enterprise v2.1.7 Page 5 Product Release Notes
j. Windows Media and QuickTime playback and settings Setting of QuickTime Preferences or Windows Media Preferences is no longer required. This should be done directly from within the QuickTime Player or Windows Media Player. Only WM 10 and QT 7 are supported. k. Configuration Tool Version Check To check the exact version and built, right-click on the RP-Config-Tool.exe file and select Properties. On Vista this information is available under the Details tab of the Properties. 3.2 Security Updates Please review the recent Security Update and Incident Report. The most recent posting can be reviewed by visiting http://service.real.com/realplayer/security/en/ 3.3 Fixes Supplied in 2.1.7 Release Issues Resolved in the 2.1.7 Release are listed below: Re-Enabled Lockable Feature capabilities for Windows 7 Operating Systems Resolved error when playing 3GP Content 4. Previous Releases 4.1 Fixes Supplied in 2.1.6 Release Issues Resolved in the 2.1.6 Release are listed below: Random advertisements appearing from the media browser Resolved player from being detected by Sophos Antivirus as a potential security risk Player claiming all media types regardless of configuration Removed linking to Skining sites Installer showing multiple Start Menu icons Multiple Backchannel Multicast issues resolved Added more support for legacy RealAudio and RealVideo codecs Installer contacts RealNetworks 4.2 Fixes Supplied in 2.1.5 Release Issues Resolved in the 2.1.5 Release are listed below: Security improvements for audio formats, QCELP and AAC Playback vulnerabilities resolved 4.3 Fixes Supplied in 2.1.4 Release The fixes supplied in the 2.1.4 version of RealPlayer Enterprise consist of a number of potential security exploits, exploits within various datatypes, and player crash issues. 4.4 Fixes Supplied in 2.1.3 Release The fixes supplied in the 2.1.3 version of Real Enterprise Player consist of fixed for a number of potential security exploits, exploits within various datatypes, and player crash issues. 4.5 Fixes Supplied in 2.1.2 Release Embedded playback fails to continue when chosen to resume in stand-alone player. This issue was observed only with Internet Explorer 8. It is now resolved. Real Player Enterprise v2.1.7 Page 6 Product Release Notes
4.6 Fixes Supplied in 2.1 Release Configuration Tool does not seem to set settings for make RPE Universal Media Player Player requires authorization from Admin to be allowed to run as User on Vista General preferences page errors out as invalid temp directory "1" Unable to perform enterprise install of RPE using SYSTEM credentials File types: RPE set's itself as the default player for all media types even though I set the player to only play Real Media Data Types using the Config Tool General preferences page errors out as invalid temp directory "1" Player Configuration changes done by admin user are not permanent Locked Media Type settings can be modified with the mouse right click Playback of.swf content is failing 4.7 Fixes Supplied in 2.0 Release Allow/disallow of data types not honored Welcome Text for RealPlayer Enterprise Configuration Tool is empty Make RealPlayer Enterprise my Universal Player is disabled in Preferences Changes to Universal Player preferences result in RPE crashing Player copyright information incorrect Player's copyright date is not updated in License Agreement 4.8 This release supersedes RealPlayer Enterprise v1.x 5. Known Issues 5.1 EULA issues a. In RealPlayer Enterprise License Agreement, point 7[c] mentions that the AutoUpdate is supported. - Currently this feature is not supported. b. In RealPlayer Enterprise License Agreement, point 7[d] mentions that the Message Center is used. - Currently this feature is not supported. 5.2 Features and Functionality Issues a. When attempting to play MPEG-4 Codec content (not supported), requires a restart of the player. b. The Tools/Crossfade menu tab is currently not working c. With some content seeking forward/backward results in distorted video quality d. Delete key not functioning in RealPlayer Enterprise Configuration Tool e. Invalid drive path in RealPlayer Enterprise Configuration Tool Installation Directory generates a player, however, the player crashes during the installation f. 3GP content is not supported in this version of the RealPlayer Enterprise 2.1. This is by design. g. Playback of AMR content is not supported in this version of the RealPlayer Enterprise 2.1. This is by design. h. Playback of MPEG-4 / H.264 (or AVC) content are not supported in this version of the RealPlayer Enterprise 2.1. This is by design. i. Playback of Flash Video (.flv) is not supported in RealPlayer Enterprise 2.1. This is by design. j. Playback of.swf is limited to content created with Flash version 4 and older. This is by-design. k. The version of the RealPlayer Enterprise 2.1+ supports H.263 codec in non-3gp container only. It does require installation of a 3rd party codec. Typical examples of non-3gp content would include QuickTime (MOV files) and DirectShow (AVI files). This is by-design. Real Player Enterprise v2.1.7 Page 7 Product Release Notes
l. On Windows XP changes made by 'restricted' user to the Player s media type settings are not permanent. m. This is due to the security structure associated with Windows XP. This issue is not present under Widows Vista. n. Playback of unsupported content does not always generate an error message. The player will simply not play and remain idle. o. Playback of data types which requires QuickTime plugins should result in an appropriate error when QuickTime is not installed on the computer. Instead, the player simply fails to play the content. p. On Vista uninstall does not remove all the associated files. After the install, user-specific files are created, which do not get removed upon uninstall. As a result, the customized setting may be present in subsequent re-installation of the product. The information is stored in DTLocalDB and DTAdditionsDB files. These are hidden system files and can only be seen when the include nonindexed, hidden and system files check box is selected in Advanced search. Path for these files is similar to the following: c:\users\limited\appdata\local\virtualstore\program Files\Common Files\Real\Common\ where limited is user name. This issue is not present under Windows XP, as such database structure does not exist within it. q. On Windows 7 uninstall does not remove all of the associated files or registry entries. After the install, r. user-specific files and registry entries are created, which do not get removed upon uninstall. As a result, the customized settings such as Bandwidth may be present in subsequent re-installation of the product. These settings may also appear grayed-out when accessed by a restricted user. Default locations such as C:\Program Files\Common Files, C:\Program Files\, C:\Users\user\AppData\Roaming\ should be checked for presence of RealPlayer Enterprise components. s. The default bandwidth settings in the stand-alone installer are set to Normal with 56Kbps. This may result in degraded playback of content. Pre-configuring the appropriate setting using the Configuration Tool, or post-install by a user with elevated access, resolves this issue. t. Reinstallation over pre-existing Enterprise Player may result in unpredictable change to settings. It is strongly recommended that the prior installation is removed first before proceeding with a new install. u. Setting of QuickTime Preferences is no longer required. This should be done directly from within the QuickTime Player v. Setting of Windows Media Preferences is no longer required. This should be set in the currently available and supported versions of Windows Media Player. Real Player Enterprise v2.1.7 Page 8 Product Release Notes
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