College of Professional Studies BSIS 340 Business Data Networks and Telecommunications University of San Francisco Fall Semester 2008 Robert C. Hughes, M.S. Email: rchughes3@usfca.edu Enrolled Student Course Web Site: USF Blackboard Public Web Site: https://usffiles.usfca.edu/facstaff/rchughes3/www/ Course Locations: San Francisco Lecture Room: Professional Studies 228 August 19-October 14, 2008* San Ramon Lecture Room: San Ramon 111 August 21-October 16, 2008* *Any student not present for the first two class sessions may be dropped from the course Catalog Description Analyzes historical and current developments impacting the evolution of telecommunications. Video, voice, and data technologies are studied, including analog, digital, satellite, and wireless communications. The basics of telecommunications networks in modern organizations are addressed. Class exercises focus on real world applications of data communications and networking. Last Updated: 8/21/2008
Course Goals By the end of the course, the student should be able to: To develop awareness and understanding of associated terminology of the different objects, media and devices necessary for Business Data Networks, including local (LAN) and wide area (WAN) networks. To understand how Business Data infrastructure supports organizational communication including information systems, teleconferencing, and computer conferencing. To explore the issues related to the economics, design and management of Business Data Networks. To familiarize the student with Business Data Network standards and protocol as well as the regulatory organizations that establishes these standards. To discuss and explain underlying principles and issues of distributed versus centralized computer systems. To present architectures, topologies, and protocols of Business Data Networks. To present the hardware and software components of Business Data Networks and how they are organized to provide required services. To provide awareness of the responsibilities inherent in providing Business Data Networks and Telecommunication services, including security, privacy, reliability and performance. To explain how Business Data Network professionals design, install, configure and manage LANs. To discuss issues pertinent to the management and transfer of emerging Business Data Network technologies. To insure that each students gains a keen awareness of the managerial fiduciary responsibility to insure enterprise data integrity. Major Session Topics Core Concepts, Terminology, and Standards Basic Business Data Network Infrastructure Ethernet Technology Evolution from original 2.9Mbit/s to later 10BASE-T, 100BASE-TX, 1000BASE-T to emerging 10Gbe and 100Gbe speeds required for Carrier Based Ethernet necessary for emerging WAN and MAN based Ethernet. LAN, MAN and WAN Technology WAN Technology TCP/IP & Computer Security Network Management Business Data Networks and Telecommunications Practice and Application 2
Required Text: Panko, R.P., Business Data Networks and Telecommunications, 6 th edition, (2007). Upper Saddle River, NJ: Prentice Hall Academic Integrity Students are responsible for doing their own work, and academic dishonesty of any kind will not be tolerated. Class Participation An important part of all CPS programs is the diversity of background and life experience each student brings to his or her group. The members of your class are in some ways as dependent on each other as on their instructor for a complete, rounded learning experience. It is essential that you be prepared for each class session and participate as fully as possible in the interactive discussions, which take place. Make-up Policy Missed classes will require additional assignments, including written material to be turned in and/or examinations. Make-up assignments differ from original assessments. Workload and Evaluation Work load will be developed in line with standard university guidelines on expected hours per unit. Student evaluation will be handled through a combination of exams, papers, class participation, case and lab study assignment deliverables. Both the Midterm and Final Examinations may require answers in a variety of forms including essay to a set of questions. Attendance at all lecture sessions is highly recommended. Any missed examinations or assignments may be made up later at the discretion of the instructor. Generally missed assignments will receive 1/2 credit for up to a week, and then after that no credit. Grade will be determined based upon the evaluation components listed below. It is recommended that all sessions are attended for the full session. 3
Term Paper A Research/Term Paper Assignment is due at the 6 th class session subject matter to be developed in consultation with the Instructor by the 2 nd class meeting. If a Research/Term Paper topic is not submitted and approved by the 2 nd class meeting the option to choose the Research/Term Paper assignment expires. If the Research/Term Paper Assignment is elected and approved by the 2 nd class meeting the assignment becomes due as part of the deliverables for the student and failure to submit the Research/Term Paper results in zero credit for the assignment. Students electing to perform the Research/Term Paper assignment may not rescind their choice after the 2 nd class meeting. Topics may cover such areas as Business Data Network and Telecommunication emerging technologies, historical evolution of protocols, theoretical and applied Data Network Designs and related Data Network Management challenges. The papers should follow the standard APA format and be at least 10-pages in length. A minimum of four (4) scholarly references should be cited. Accurately cite all references following APA guidelines. For citing electronic sources refer to http://web.archive.org/web/20041013210130/lcweb2.loc.gov/ammem/ndlpedu/start/cite/index.html Presentations will be presented using Microsoft PowerPoint format unless other arrangements are made with the instructor. Case Study and Group Project Assignments - 25% Midterm Exam- 25% Final Paper and Presentation 25% Final Exam - 25% Grading Curved grading will be utilized for both midterm and final examinations. 4
Tentative Weekly Schedule SESSION 1 - CORE CONCEPTS, TERMINOLOGY, AND STANDARDS Understand the concept of a network and its major elements. Become familiar with client server architecture. Gain an understanding of the concept of packet switching Be able to distinguish between single networks and Internets and explain the role of Internets, intranets, and extranets. Gain an understanding of layered communication. Be able to distinguish between hubs, switches, and routers. Become familiar with OSI standards Chapter 1: Introduction to Core Network Concepts Chapter 2: Telecommunications Standards and Architecture Session 2 Basic Infrastructure Be able to distinguish between analog and digital signaling and understand the reasons behind the migration to digital signaling. Understand the various types of physical media, their specifications, and their limitations. Understand the differences between serial and parallel transmission. Gain an understanding of the purpose of multiplexing and relevant propagation effects. Become familiar with the components of a small PC network. Understand the purpose and role of the Network Interface Card (NIC). Gain an understanding of the more popular network operating systems. Chapter 3: Physical Layer Propagation Module B: More on Modulation Chapter 4: A Small Ethernet PC Network Written Assignment: Chapter 4a: Read Case Study: Rewiring a college building Answer study questions 1-5 beginning on page 228. (Total assignment 2-3 pages in length) turn in via emailed work doc to Instructor before Session 2 or hand in on paper at beginning of session 2. Research/Term Paper topic due Article analyses: Session 3 LAN Technology Gain a familiarity with large Ethernet networks Become familiar with wireless technology in general and the 802.11 protocol specifically. Understand ATM technology and the advantages of Quality of Service (QOS) options. Be come familiar with legacy LANs such as token-ring networks and early Ethernet standards. Chapter 5: Wireless LANs Assigned students will conduct a library search for a white paper on an assigned topic or read a specific assigned paper.. After reading the paper, the student will write a summary and critique of the article. This written analysis and the URL 5
location of the original article will be posted on Blackboard 48 hours prior to class. All Students will be required to read all posted Session 4 Telephony & WAN Technology Understand the underlying cause for the growing integration between data, voice and video services. Gain an understanding of how PBX services are becoming integrated with data networks. Understand the technology behind public switched telephone networks (PSTN). Understand the differences between LANs and WANs and the variability of costs associated with their supporting technology. Become familiar with telephone modem communication. Be able to distinguish the difference in leased line technologies. Become familiar with satellite communication technologies specifically GEOs, LEOs, and MEOs. Gain an understanding of Public Switched Data Networks (PSDN) such as X.25, Frame Relay, ATM, and ISDN. Gain insight into Virtual Private Networks (VPN)s and learn how they are deployed within an enterprise. Chapter 6: Telephony: Internal and External and Chapter 7: Wide Area Networks (WANs) Midterm: Questions in a variety of formats including short essay Session 5 TCP/IP & Computer Security Gain understanding of basic router operation Become familiar with key technologies such as: DNS, ICMP, IPv6, TCP, and UDP. Understand the differences between IP routers and Layer 3 switches, and the differences between Layer 3 and Layer 4 switches. Understand Denial of Service (DOS) attacks and attack prevention. Understand Firewalls and intrusion detection technologies. Understand best methods for protecting the enterprise. Understanding secure communication, encryption, authentication, and identification. Gain and understanding of multi-layer security. Chapter 8: TCP/IP Internetworking Module A: More on TCP and IP Chapter 9: Security Session 6 Network Management Understand the differences between network management and systems administration. Become familiar with costing methods that allow you to capture the total costs of planned technology upgrades and enhancements. 6
Gain an understanding of Systems Network Management Protocol (SNMP). Become familiar with directory services and accesses control lists. Become knowledgeable about Client/Sever architecture and scalability issues. Understand electronic mail standards. Understand the security implications when establishing an enterprise ecommerce environment. Chapter 10: Network Management and Systems Administration Chapter 11: Networked Applications Session 7 Term Paper Presenetations and Final Exam Objectives Management Presentation Style on Term Paper Overview Term Paper Presentations Powerpoint slides optional. 10 minute time limit. Final: Questions in a variety of formats including short essay. 7