Honeywell Aerospace Supplier Portal (HASP) Frequently Asked Questions (FAQs) Supplier s Version January 2016

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Transcription:

Honeywell Aerospace Supplier Portal (HASP) Frequently Asked Questions (FAQs) Supplier s Version January 2016

Frequently Asked Questions Guide Contents HASP Account & Access Procurement Purchase Order Procurement Acknowledge & ACK with Change Procurement Planning Schedules Report Procurement erfq Training Materials & Technical Assistance Honeywell Confidential. Use or disclosure of information on this page is subject to the restrictions on the title page. 2

HASP Account & Access

How does a Supplier request access to HASP? Go To: https://scc.honeywell.com Recommended Browser: Internet Explorer versions 11 or 12 Complete all mandatory fields & submit Note: If supplier receives an error when submitting, please take a screen shot and send that to aerohaspsupport.com for further assistance Click on: Request Access to SCC Enter ALL Honeywell SAP Vendor Codes necessary for access. Buyers can assist with providing the codes Once submitted, the Supplier will receive an email within 3-5 business days with access instructions and password. Honeywell Confidential. Use or disclosure of information on this page is subject to the restrictions on the title page. 4

How can a Supplier add HASP modules or access to existing log on? Go To: https://scc.honeywell.com Click on Contact SCC Help Could be used to request additional access like VMI information. OR in the same manner to add Quality or xcarrier access Could be used to request access to information under additional vendor codes for your company 5 HONEYWELL

How does a Supplier log into HASP? Go To: https://scc.honeywell.com 1) Enter Vendor ID (email address) 2) Click Continue 1 2 3) Enter Password 4) Check the box to certify Debarment & Suspension status 5) Click Log On 3 5 4 6 HONEYWELL

How does a Supplier keep their HASP account active? Any HASP user who does not use their account for more than 90 Days (from last logon) will have it auto locked to prevent any malpractice or phishing of data. Action Required to Regain Access: Once this happens the user has to contact HASP Support team (aerohaspsupport.com) to regain access. Any HASP user who does not use their account for more than 120 days (from last logon) will have his/her account deleted permanently as per security norms. Action Required to Regain Access: In this case, the user would need to request access again like a new user to HASP 7 HONEYWELL

How does a supplier unlock their account and/or reset their own password? MANDATORY TO USE THIS FUNCTIONALITY: Register ONE TIME by providing answers to security questions LOCKED OUT OR NEED NEW PASSWORD ONCE REGISTERED? Click Continue Click Forgot Password and it will walk you through obtaining a new password for immediate access 8 HONEYWELL

How does a Supplier subscribe to email notifications? Click on User Profile Navigate to Notifications Click on Subscribe to Email Notifications Select email preference Click Subscribe to Email Notifications and then choose Batch OR All emails Choose to get Quality and/or Self Release Notifications by clicking the box next to the selection(s) needed 9 HONEYWELL

How does a Supplier change date and decimal formats? Log into SCC Click on HASP Click on USER PROFILE Navigate to User Details Update Decimal Notation & Date Format - click Save Changes Log out and log back into HASP and the changes should be reflected Note: If you see errors when submitting responses to RFQ s, select the following: Decimal Notation: 1,234,567.89 Date Format: MM/DD/YYY 10 HONEYWELL

What is available in HASP Procurement? Purchase Order Obtain a List of POs for a specific criteria, can be downloaded as well Print POs Acknowledge POs Change the Delivery Date(s) on a PO Line Item using HASP ACK with Change Split Deliveries within a PO Line Item using HASP ACK with Change Planning Schedule Obtain a forecast for parts on long term contract, can be downloaded as well Obtain a list of Open POs, can be downloaded as well Reschedule Messages DPAS requirements erfq Obtain a list of RFQs for a specific criteria, can be downloaded as well Print RFQs Respond to RFQs Review responses to RFQs Horizon Report/Supplier SIOP Obtain a Horizon report, for a part or group of parts, specific criteria - can be downloaded Invoice Status Report Obtain an Invoice status report for specific criteria - can be downloaded as well Honeywell Confidential. Use or disclosure of information on this page is subject to the restrictions on the title page. 11

Procurement Purchase Order

Why can t a Supplier find a PO in HASP? HASP Search Criteria What search criteria is being used? Is the Full Search criteria being used? New, Open, and In Process PO Line Status will pull all line items yet to be delivered Supplier Access Does the Supplier s employee who is logged on have access to the Vendor Code used to create the PO? Access for a Supplier Representative is SAP Vendor Code Specific each person s email address (log on ID) is assigned a Vendor Code or multiple Vendor Codes. A Supplier representative may obtain access to information under one or all, of the Vendor Codes assigned to their company, but they must request that access. Access to additional Vendor Codes for existing users can be obtained by entering a new request for access on the SCC homepage. Honeywell Confidential. Use or disclosure of information on this page is subject to the restrictions on the title page. 13

Why is a new PO line/po change locked or missing in HASP? Held purchase orders PO will not be present in HASP Purchase Orders that appear locked in HASP cannot be accessed for details or printing Version Box is not checked PO will be present in HASP with lock 14 HONEYWELL

Where will a Supplier find the OTTR and Delivery Date in HASP? OTTR DATE in HASP The OTTR date will be live onscreen in HASP and will reflect any changes made between PO versions at the time the change is made. OTTR DATE in the Planning Schedules Report The OTTR date on this report will be current as of the Run Date of the report. OTTR DATE on the PDF The OTTR date on the PDF in HASP will reflect what it was when the current version of the PO was released. The PDF remains static (will not change) unless a new PO version is released.. 15 HONEYWELL

Where will a Supplier see changes to the PO in HASP? If the Buyer makes a change in SAP causing a new PO revision the PO changes will be listed at the top of the PO screen the first time it is viewed. All PO changes, regardless if they require a new PO version or not, can be viewed on the PO changes tab at the top of the PO screen in HASP. The PDF version of the PO will have the changes for that version highlighted 16 HONEYWELL

How can a Supplier send a buyer an email from HASP? 1) ANYTIME: Send an email to the Buyer while in the HASP PO screen BENEFITS: Will save a record in Supplier s outgoing email 2) WHILE COMPLETING ACK WITH CHG: Send an email to the Buyer with additional comments this will not print on the PO BENEFIT: Ability to ask questions, ask for additional changes (i.e. price, engineering revision, etc) or communicate something additional to the Buyer that should not be printed on the PO while completing a date change. Scroll to the right of the Acknowledgements table and type comments into the New Comments box before submitting the ACK with change. 17 HONEYWELL

How is a PO printed? Click Print PO button Click Open button Purchase Order is displayed as PDF and can be printed Mass Printing function can also be used to print more than 1 PO at a time see Procurement instructions for details 18 HONEYWELL

Why can t a PDF or Excel Document be downloaded? Internet Explorer 10 or 11 is the preferred browser for HASP Go to Tools Compatibility View Settings Add *Honeywell.com to the list ** For further issues contact: aerohaspsupport@honeywell.com 19 HONEYWELL

Procurement Acknowledge ACK with Change

Can a Supplier mass acknowledge PO Line Items? Yes - mass acknowledgement is possible. Highlight all lines to be acknowledged. Click the Acknowledge button Select all lines to acknowledge What cannot be mass acknowledged? PO Line items with a Delivery Date in the past. PO Line Items that are locked PO Line items received complete NOTE: At this time it is not possible to mass Acknowledge with Change. 21 HONEYWELL

Why can t a Supplier Acknowledge a PO line item? If the Buyer completed a PO change in SAP sending a new version to HASP and there is only an ACK with Change button (no Acknowledge button) - most often the Honeywell buyer forgot to delete the old acknowledgement when completing the PO change. Action: Email the Buyer to remove the old acknowledgement. If there is not an Acknowledgment button present AND there are no icons next to Ord. Ack. or Inb. Delivery - there is likely a Confirmation Control Key missing in the PO within SAP. Action: Email the Buyer and advise of the issue. This looks correct This DOES NOT look correct 22 HONEYWELL

Why would a Supplier complete an Ack w/ Change? Supplier has reviewed changes to the Honeywell Requested Date (OTTR) on the Planning Schedules Report and would like to align their Delivery Dates with the Honeywell Requested Dates (OTTR) they would perform a Reschedule IN or Reschedule OUT. Supplier cannot meet the Honeywell Requested Date (OTTR) on a new PO - they would perform a Reschedule OUT. Supplier has learned, at a later time, that they cannot not meet the current Delivery Date - they would perform a Reschedule OUT. Supplier has learned, during the manufacturing process, that they are able to meet the Honeywell Requested Date (OTTR) they originally were going to miss - they would perform a Reschedule IN to align with the OTTR date 23 HONEYWELL

What can a Supplier change by using Ack w/ Change? ACK with Change Functionality will allow the Supplier to: Change the Delivery Date on the Line Item: Pull in the Delivery Date Push Out the Delivery Date Split the Delivery Schedule on the Line Item ACK with Change functionality will NOT allow the Supplier to: ** For any of these items, please contact your Buyer Change the Honeywell Requested Date (OTTR) Increase or decrease a PO line item quantity Close a line short Reject a PO Change the Engineering Revision Change a price 24 HONEYWELL

What does Ack w/ Change functionality actually do? Completing an ACK with Change in HASP will immediately write back to SAP with the following: Creates a new PO version moves to next revision level Changes the Delivery Date or Splits the Delivery Schedule within the PO line item in SAP Adds the Revision Number, Date & Time of Change, Reason for Change, Name and Email for the person who made the change (Supplier), and the Reason Text to the PO line item in SAP within both text and notes. It will print on the Purchase Order pdf copy as well in line item text AND is available on the HASP Planning Schedules Report as a personalized field option. Purchase Order Line Item HASP Planning Schedules Report Personalized Field Option 25 HONEYWELL

What fields are required to complete Ack W/ Change? REQUIRED: 1.Change the Supplier Delivery Date 2.Enter reason text 3) Select a Reason Code 3.Select the reason code ONLY REQUIRED IF OTTR Date Supplier Delivery Date 4. Select Miss Code 1) Change the Supplier Delivery Date 2) Enter Reason text: as much information as possible regarding the change 26 HONEYWELL 4) ONLY AS REQUIRED: OTTR Miss Code IF the Delivery Date is NOT EQUAL to the Honeywell Requested Date (OTTR)

Can any Delivery Date be entered when using ACK w/ Change? The Delivery Date must be: Today or a date in the future A weekday (Monday through Friday) ** Please contact your Buyer if the date needs to be updated to a weekend so they can make the change in SAP some sites require approvals for weekend deliveries. Equal to the Honeywell Requested Date (OTTR) or later - it cannot be prior to the OTTR date. 27 HONEYWELL

Procurement Planning Schedule Report

How often is the Planning Schedule Report generated? This report comes out once per week: After Honeywell completes a full refresh in SAP After the PO update & PO align programs run to move Honeywell Requested Dates (OTTR) to align with Reschedule Dates, as required NOTE: OTTR dates will only change once per week systematically, IF there is a change in requirements. The report is published over the weekend or early Monday morning. The RUN DATE (first column) indicates the date the report was populated/created 29 HONEYWELL

Can a Supplier pull historical Planning Schedule Reports? Yes, historical report data can be pulled by week. 30 HONEYWELL

Procurement erfq

Why can t a Supplier submit a quote in response to an RFQ? Most often it is the settings for Decimal Notation and/or Date Format Log into SCC Click on HASP Click on USER PROFILE Navigate to User Details Update Decimal Notation & Date Format like below- click Save Changes Log out and log back into HASP and it should accept the quote ** For further issues contact: aerohaspsupport@honeywell.com 32 HONEYWELL

Training Materials And Technical Help

Where is training material in HASP? From the HASP Overview page click on the Procurement Help link From the Procurement page click on the About Procurement link 34 HONEYWELL

How does a Supplier obtain technical assistance? FOR LOGIN ISSUES If the supplier has NOT registered their responses to the security questions and are unable to use the Self-Serve Unlock/New Password process. Click on the Contact SCC Help link FOR TECHNICAL SUPPORT At this time there is no phone support, for assistance email: AeroHASPsupport@honeywell.com OR from the HASP Overview page Click on the Contact HASP link OR from the About Procurement page Click on the Procurement Support Mailbox link 35 HONEYWELL

General Information Common Acronyms SCC HASP Supply Chain Collaboration Portal Honeywell Aerospace Supplier Portal AB ASN OTTR Acknowledgement. Found on the Confirmations Tab within the PO Line item in SAP. Created by the Supplier when Acknowledging or completing an ACK with Change in HASP Advanced Shipping Notice. Found on the Confirmations Tab within the PO Line item in SAP. Created by the Supplier when setting up a shipment via xcarrier. Also referred to as the Inbound Delivery Honeywell On Time To Request Date. Honeywell s true need date. 36 HONEYWELL