Compact kiosk that delivers dynamic self-service at the point of decision IBM Anyplace Kiosk Highlights Sleek, compact kiosk combines processor, flat panel touchscreen, MSR and scanner to fit virtually anywhere Flexible platform delivers a dynamic interactive experience and is cost-effective for pervasive installation High-powered, multimedia kiosk creates new opportunities to revolutionise the customer experience Bring the kiosk to the customer In an on demand world, people want instant access to information, special services and e-business transactions, whether they are shopping, travelling or dining out. With IBM Anyplace Kiosk solutions, you can deliver a rich, compelling interactive experience directly to customers virtually anywhere they are. These kiosks combine robust computing power, a state-of-the-art infrared (IR) touchscreen display and optional peripherals in a slim, tapered design that is easy to place, like signage. They are also cost-effective, so they are ideal for pervasive installation. Multiple mounting options enable you to place kiosks at locations convenient to both customers and employees. Compact IBM Anyplace Kiosk solutions not only save space they can help you revolutionise your business, differentiate yourself from competitors, and influence end-user decisions as they happen. Fast and easy to install, service and manage
Powerful application choices With fast processing power, full-screen video and high-quality sound, IBM Anyplace Kiosk solutions are equipped for a variety of user-driven, self-service applications. Solutions now available from IBM and IBM Business Partners include in-aisle CD/DVD preview stations, product information, guided selling tools, self-ordering in restaurants and self check-in for hotel guests. This list of applications is constantly expanding, and includes Ready for IBM Retail Store Innovations solutions pre-tested for use with IBM Anyplace Kiosk systems. 1 In addition, the IBM Anyplace Kiosk can be integrated with diverse applications and devices company-wide, using a standardsbased integration platform the IBM Store Integration Framework to deliver a consistent and realtime view of your business to the customer. With this framework, you can react quickly to changing business needs, adopt new applications more easily and deliver differentiated services for success. Advanced infrared touch display State-of-the-art IR touchscreen technology provides exceptional image quality and helps ensure rapid, accurate self-service transactions. To interact with the IBM Anyplace Kiosk display, customers can use a fingertip, fingernails, gloved fingers, stylus or credit card. A higher contrast ratio and reduced glare offer improved screen visibility, even when positioned in brightly lit environments. There is no plastic film to scratch. And unlike other technologies, IR uses a fixed optical alignment that does not need recalibration to fix inaccuracies in touch activation. Versatile options for scanning available Retailers have two options for scanners. The versatile IBM Anyplace Omni Scanner makes scanning barcodes both easy and intuitive with the capability to capture a variety of numerous barcodes in any orientation. This high-performance scanner was designed specifically to complement the IBM Anyplace Kiosk and offers a compact, rugged design built to work in virtually any retail environment. Retailers can also choose the IBM Anyplace Line Scanner, which is cost-efficient and ideal for basic barcode scanning kiosk applications. IBM Anyplace Kiosk 12 and 15
IBM Anyplace Kiosk features 12 or 15 IR touchscreen display has no plastic film to scratch and is designed to never need recalibration Integrated stereo speakers for highquality audio Presence detector can activate kiosk as users approach Multiple mounting devices (optional) enable you to place kiosks at locations convenient to customers and employees. These options (shown) include tabletop mounts with a wide tilt range for ergonomically correct viewing; third party mounts such as the articulated radial arm; and flush-to-wall mounts. Customer-optimised design IBM Anyplace Kiosk solutions are designed for maximum flexibility to deliver a truly compelling interactive experience. An integrated mini-pci slot 2 enables advanced, high-speed wireless LAN connectivity via an 802.11b/g adaptor 3. USB and serial ports accommodate a variety of external peripherals. The optional integrated magnetic stripe reader (MSR) and barcode scanners connect via internal ports. Flexible enough for thick-client or thin-client configurations, the kiosk can accommodate an optional 40GB 4 hard disk drive or no drive at all. External attachment points allow you to customise kiosks by attaching brand-specific signage, faceplates or peripherals. Furthermore, its tamperresistant construction includes a mechanism designed to prevent customers from accessing cables and power controls.
8 7 9 10 11 12 1 2 3 4 6 1 Intel Celeron M Processor 320 (1.3GHz, 400 FSB, 512 KB cache) 5 2 Intel Extreme Graphics 2 technology delivers intense, 3D graphics with sharp images 3 Two SO-DIM memory slots improve expandability 4 Side panel 5 Barcode scanners (optional features) 5a. IBM Anyplace Omni Scanner 5b. IBM Anyplace Line Scanner 6 Optional 802.11b/g wireless support via 7 Side panel 8 Optional MSR 9 40GB hard disk drive (optional) 10 Splash-resistant louvres allow airflow and protect internal electronics 11 Threaded mounting points for customised faceplates, signage or additional peripherals (such as a printer or biometric reader) 12 VESA mounting plate easily attaches to a variety of compliant mounts (available with optional wall-mount or countertop kit) 5a 5b mini-pci adaptor 3 a. Two high-speed USB 2.0 ports b. External power supply minimises kiosk size, keeps heat away from electronics and simplifies service c. Microphone port d. Headphone port e. External RS-232 port f. Integrated 10/100 Ethernet provides the speed and bandwidth for LAN a b c d e f communications and Internet access 3 Strong investment protection IBM Anyplace Kiosk solutions are engineered to deliver long life and a stable platform for self-service. Physically, these kiosks feature a rugged, durable exterior designed to withstand frequent usage and rough handling, with a sealed, spill-resistant display. Microsoft Windows XP and Linux operating systems are offered, and Microsoft Windows 2000 is supported, which helps increase your software choices. Easy to install, service and manage IBM Anyplace Kiosk solutions come with an industry-standard VESA mounting plate. You can also choose integrated wireless connectivity for a single cable setup 3. Either way, IBM Anyplace Kiosk solutions are fast and easy to install or remove for service. These kiosks also incorporate hidden switches and a minimal number of cover panel screws, so service providers have fast access to internal components. Furthermore, IBM Anyplace Kiosk solutions offer Wired for Management (WfM) compliance, enabling convenient remote management.
IBM Anyplace Kiosk at a glance Hardware Processor Intel Celeron M Processor 320 (1.3GHz, 400 FSB, 512 KB cache) 6 Hard disk drive (optional) System memory 7 40GB 256MB DDR (upgradeable to 2GB) Graphics Intel Extreme Graphics 2 Slots Ports Power consumption 2 SO-DIMM slots (standard), single PC card expansion slot (optional) 2 high-speed USB 2.0, 1 RS-232, 2 internal RS-232 (for optional MSR and scanner), headphone, microphone 40W typical/120w maximum System dimensions and weight Dimensions (WxDxH) Weight 8 12 model: 12.4 x 2.8 x 12.2 /315 x 72 x 310mm 15 model: 15 x 2.8 x 14 /380 x 72 x 355mm 12 model: 4.4kg 15 model: 5.3kg Software Operating systems supported Drivers supported IBM Retail Environment for SUSE LINUX (IRES) 9, Novell s SUSE LINUX Retail Solution (SLRS), Microsoft Windows XP Professional Edition 10, Microsoft Windows XP Embedded, and Microsoft Windows 2000 Microsoft Windows, OPOS, JavaPOS 11 Industry standards Systems management Power management WfM, SMBIOS, Wake on LAN and PXE APM 1.2 with Linux, ACPI 1.0 with Microsoft Windows Peripheral options Integrated 3-track MSR Choice of two barcode scanners available 802.11b/g wireless support via mini-pci adaptor 2 Single slot cardbus socket (special order) Flush-to-wall mount Tabletop tilt mount Music-listening bezel, with large volume control knob (special order) Services Limited warranty 12 Technical support 13 Options 14 One year on-site and depot service (model dependent) 24hr support helpline and web-based help (during limited warranty period) On-site service available 1 IBM is not the licensor of any Business Partner s product or service and makes no warranties, expressed or implied, including any implied warranties of merchantability or fitness of a particular purpose. Statements made by IBM Business Partners that offer Ready for IBM Retail Store Innovations products are provided by the relevant third party and not IBM. 2 Not available worldwide. Ask your representative for details. 3 Internet access separate, not included. 4 MB/GB equals one million/billion bytes when referring to storage capacity; accessibility may be less. 5 GHz refers only to microprocessor internal clock speed; many factors affect application performance. 6 Processor socket suitable for upgrade. 7 Memory supports both system and video. Enables balanced memory usage between graphics and system for optimal performance. 8 Represents weight of system only, not mounted on stand and exclusive of power supply. 9 This is a service support offering from IBM. The SUSE Linux operating system is distributed separately by SUSE directly to the customer. 10 Available by special order. Microsoft Windows XP Professional with restrictive use described in the End User Licence agreement. 11 Available for select operating systems and devices. 12 For a copy of the terms and conditions of IBM s Statement of Limited Warranty, please contact your IBM representative or reseller. 13 Technical response times may vary. 14 For more information, please contact your IBM representative.
For more information To learn more about IBM Anyplace Kiosk solutions, contact your local IBM sales representative or visit: ibm.com/industries/retail/store Copyright IBM Corporation 2005 IBM Retail Store Solutions 3039 Cornwallis Road, Box 12195 Research Triangle Park NC 27709 U.S.A. Printed in the United States of America 05-05 All Rights Reserved IBM, the IBM logo, the On Demand Business logo, the Ready for IBM Retail Store Innovations Mark and the trademarks contained therein, and Wake on LAN are trademarks of International Business Machines in the United States, other countries, or both. Intel and Celeron are registered trademarks of Intel Corporation in the United States, other countries, or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product and service names may be trademarks or service marks of others. IBM assumes no responsibility or liability for any use of the information contained herein. Nothing in this document shall operate as an express or implied licence or indemnity under the intellectual property rights of IBM or third parties. No warranties of any kind including but not limited to the implied warranties of merchantability or fitness for a particular purpose are offered in this document. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. Copying or downloading the images contained in this document is expressly prohibited without the written consent of IBM. The IBM home page can be found at ibm.com. Cover shows IBM Anyplace Kiosk with optional integrated MSR and integrated bar-code scanner (optional). Page 2 shows 12 and 15 IBM Anyplace Kiosk with optional integrated MSR and integrated bar-code scanner (optional). Page 3 shows (top) IBM Anyplace Kiosk; (centre) (l to r) Tilting IBM Anyplace Kiosk on tabletop mount (optional), IBM Anyplace Kiosk on articulated radial arm (third party option) with integrated MSR and integrated bar-code scanner (both optional), and IBM Anyplace Kiosk on flush-to-wall mount (optional). Page 4 shows (top) IBM Anyplace Kiosk with removable parts (includes optional peripherals and hard disk drive) and (bottom) IBM Anyplace Kiosk input/output (I/O) panel. G210-7044-01