IT Security in the European Digital Agenda

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IT Security in the European Digital Agenda Marc FEIDT Head of Unit Directorate-General for Informatics EUROPEAN COMMISSION FIRST conference Vienna 16.6.2011 1

Cyber warfare real or science fiction?

Agenda 1. EU context 2. Trust & Security in the Digital Agenda 3. ENISA: key EU trust & security partner 4. CIIP Critical Information Infrastructure Protection 5. International Cooperation Security@EC

1. European Union context The EU is the result of a number of international Treaties since the 50s (end of World War II) ( primary legislation) A unique economic and political partnership between 27 democratic European countries aimed at: Creating an ever closer union among the peoples of Europe With decisions taken as closely as possible to the citizens Achieving peace, prosperity and freedom for the citizens in a fairer and safer world Through its competences in a large number of areas, exercised through secondary legislation (which prevails over national law) To achieve these aims, the Treaties set up a number of EU Institutions, Agencies and Other Bodies (EUIs): A core of 7 Institutions (European Council,EC,EP,Council of the EU,CoJ,CoA, ECB, EEAS recently) based in Brussels / Luxembourg / Strasbourg / Frankfurt Various layers of other types of EUIs (40-80 depending on how they are counted!) scattered throughout the 27 Member States

Commission services POLICIES European Commission services INTERNAL SERVICES Agriculture and Rural Development Climate Action Competition Economic and Financial Affairs Education and Culture Employment, Social Affairs and Equal Opportunities Energy Enterprise & Industry Environment Executive agencies Maritime Affairs and Fisheries Mobility and Transport Health and Consumers Information Society and Media Internal Market and Services Justice, Freedom and Security Regional Policy Research Taxation and Customs Union Development Enlargement EuropeAid - Co-operation Office External Relations Humanitarian Aid Trade European Commission EXTERNAL RELATIONS Budget Bureau of European Policy Advisers European Commission Data Protection Officer Human Resources and Security Informatics Infrastructures and Logistics - Brussels Infrastructures and Logistics - Luxembourg Internal Audit Service Interpretation Legal Service Office For Administration And Payment Of Individual Entitlements Translation GENERAL SERVICES Secretariat General Communication European Anti-Fraud Office Eurostat Historical archives Joint Research Centre Publications Office Maroš Šefčovič Vice-President for Inter-institutional Relations and Administration 5 JLogan The EC has a a mission 1. Be the engine behind the propoosal for EU legislation to be approved by the legislative branch: the Council, representing the EU Governments and the EP representing the Citizens 2. Be the guardian of the Treaties and take MS to court in case of proved infringement of EU legislation 3. Execute the EU budget to support the EU policies resulting from the EU legislation 4. In close cooperation with the newly created EEAS, represent EU on the international stage. The EC is structured in DGs follwing the policies with the external services being transferred to the EEAS partially, internal services (one of which is DIGIT) and General Services. All in all around 30000 employees. DIGIT reports to the Commissionner in charge of Inter-institutional affairs and Administration, Maros Sefcovic representative of Solovenia

The 2020 The 2020 Challenges Challenges Economical recovery Jobs, Climate change Energy consumption Security Transport efficiency Ageing society Empowering patients Inclusion Todays society has many challenges Economy crisis, climate change, energy efficiency, ageing society, education, and security. How are we tackling those challenges in the EU?

EU 2020 facing the challenges 3 PRIORITIES 5 OBJECTIVES 7 FLAGSHIPS Smart Sustainable Inclusive Growth 75% employment rate (for age 20-64) 3% PIB for R&D 20/20/20 goals for Climate & Energy Less early school leavers; More young people with tertiary degree Less poor people Union for Innovation Youth on the move European Digital Agenda Efficient use of resources An Industrial policy for the globalisation era New qualifications and jobs EU platform against poverty In March 2010, the Barroso II Commission issued the EU 2020 initiaitve, with three priorities around growth that should be smart, sustainable and inclusive. It defines 5 mutually reinforcing objectives and concentrates on 7 flagship initiatives, one of which is «The European Digital Agenda»

A Digital Agenda for Europe The aim is to deliver sustainable economic and social benefits from a Single Market based on fast and ultra fast internet and interoperable applications. *EUROPE 2020 COM(2010) 2020 8 The aim of the Digital Agenda turns around the use of ICT, Information and Communication technologies, to further develop the single market 8

The vision: «Every European Digital» The motto is very simple, clear and direct: «Every European Digital»

Digital Agenda ❶ Digital Single Market Interoperability ❷ and standards 5 Research and innovation ❸ Trust and Security 6 Enhancing e-skills ❹ Very Fast Internet 7 ICT-enabled benefit for EU society 10 Concretely this means that, at operational level, the EC should also act on ICTenabled benefit for EU society.

2. Trust & Security in the Digital Agenda

Online trust and security identity theft cybercrime cybercrime centre computer emergency response teams privacy concerns spam low trust = low use 80 to 98 % of all circulating e-mail traffic are spam Cyber attacks increasing and often motivated by financial or even political purposes Only 12% of European web users feel completely safe making online transactions. Threats such as malicious software and online fraud unsettle consumers and dog efforts to promote the online economy. Europeans will not embrace technology they do not trust The Digital Agenda proposes a number of practical solutions, including a coordinated European response to cyber-attacks and reinforced rules on personal data protection. Setting up a European rapid response system to cyber-attacks, including a network of Computer Emergency Response Teams (CERTs) Proposing in 2010 a reinforced role for the European Network and Information Security Agency (ENISA). Proposing tougher laws to combat cyber attacks against information systems in 2010 and by 2013 related rules on jurisdiction in cyberspace at European and international levels

Network and Information Security policy Three angles PREVENT PROSECUTE In terms of policy, we need to approach Network and Information Security from three angles: Prevent, Prosecute and Protect, knowing that sometimes there is tension among the three aproaches

Overview of Pillar 3 Trust and Security 1 2 ENISA Regulation for mandate and duration ToolBox KA 6 (28) ENISA EFMS. EP3R.. Observer in Cyberstorm. EPCIIP.. CIIP Conference Cybersecurity preparedness 32 Cooperation on cybersecurity 33 EU cybersecurity preparedness 39 MS Simulation exercises as of 2010 Safety and privacy of online content and services 40 Harmful content hotlines and awareness campaigns 36 Support for reporting of illegal content 37 Dialogue and selfregulation minors Cybercrime 31 Create European Cybercrime center 30 EU platform by 2012 41 National alert platforms by 2012 3 EU institutions CERT Expert Group 38 Network of CERTs by 2012 35 Implementation of privacy and personal data protection KA 7 (29) Measures on cyberattacks INFSO CdF HOME CdF Others COM CdF Commission action Member States action KA 6 (28) NIS Policy 34 Explore extension of personal data breach notification This diagram sums up the actions that are taking place in the pillar 3 of the Digital Agenda. Three major threads of work: Cybersecurity Preparedness, Safety and privacy of content and services and fighting cybercrime. Pay attention to the color code and shape code of the symbols in every square. The color indicates which policy area is taking care: Information society, Home Affairs, other policy areas, etc), the shape, square or diamond whether it is a Commission action of a Member State action. Action 28: Reinforced Network and Information Security Policy The Commission will reinforce the Network and Information Security Policy and will modernise European Network and Information Security Agency (ENISA), and measures allowing faster reactions in the event of cyber attacks, including a CERT for the EU institutions What is the problem? Networks are not secure The internet has become a critical information infrastructure, encompassing IT systems and networks across the globe. It must be resilient and secure against all sorts of threats. Why is EU action required? EU helps the states to cooperate Strong cooperation between EU governments, public bodies and private companies is necessary to improve information exchange and to ensure that security problems are addressed quickly and effectively. The European Network Information and Security Agency (ENISA) serves as a focal point for this exchange and cooperation. Enhanced ENISA is expected to have a significant positive economic impact, as the current costs associated with network and information security breaches are already considerable and are still growing. To react to threats in real-time conditions, a well functioning and wider network of Computer Emergency Response Teams (CERTs) should also be established in Europe, including for European institutions (see Action 38 for more information on CERTs). What will the Commission do? The European Commission will: In 2011 Publish a Communication containing the principles for internet resilience and stability at the European and global level. Ensure that the heads of the respective institutions will sign the agreement to establish the CERT for the EU institutions. ---------- done, icert being set up In 2012 Ensure that the regulations on ENISA will be adopted at the EU level. Make sure that CERT becomes operational.

Trust & security: Member States actions 2010 - Carry out large scale attack simulation and test mitigation strategies 2012 - Establish by a network of national CERTs 2012 - Set up national alert platforms to the Europol cybercrime platform 2013 - Fully implement hotlines for reporting offensive or harmful content, awareness raising for online safety of children, teaching online safety in schools, self-regulatory measures for online safety for children 15 Some examples of the actions that the Commission has planned since 2010 in close cooperation with Member States until 2013.

EU Institutions leading by example: icert@eu icert@eu - Interinstitutional EU CERT Network Key Action 6 of the Digital Agenda: Present in 2010 measures aimed at a reinforced and high level Network and Information Security Policy, including measures allowing faster reactions in the event of cyber-attacks, including a CERT for the EU institutions. 2010 2010 August August --Wisdom Wisdom Council Council set set up up to to advice advice on on a CERT CERT for for the the EU EU institutions institutions December December the the "Rat "Rat der der IT IT Weisen Weisen report report basis basis for for the the best best conditions conditions to to establish establish icert@eu June June Preconfiguration team team EU EU Institutions Institutionsand and ENISA ENISA 2011 2011 Assessment of of the the work work (together (togetherwith withthe the network network of of national nationalcerts) 2012 2012 Fully Fullyfledged fledgedicert@eu 16

3. ENISA key EU trust & security partner

Modernisation of ENISA - COM(2010) 521 final The European Network and Information Security Agency (ENISA) is an EU agency created in 2004 30 September 2010: Adoption by the Commission of its proposal for a Regulation concerning ENISA Main objectives of the proposal: To reinforce and modernise the mandate of ENISA To extend it with five years key changes More flexibility, adaptability and capability to focus Better alignment with the EU regulatory process Interface with fight against cybercrime Strengthened governance structure Simplification of procedures Possibility to extend mandate of Executive Director Gradual increase of resources The legal base for the agency is in the process of being renewed. The current legal base will be valid until 2012 and we are currently going through the legislative process with the Parliament and the Council. ENISA is essential to cope with the NIS challenges in the EU. It has to be modernized and his mandate extended for 5 addtional years in order to allow it to complete its mission.

A Triple Play for a modernised ENISA Knowing better Knowing together Assist MS and EU Institutions in collecting, analysing and disseminating NIS data (regularly assess NIS in Europe) Working better Working together Provide assistance, support and expertise to the Member States and the European institutions and bodies (cross border issues, detection and response capability, Exercises, etc.) Cooperating better Cooperating together Facilitate cooperation, dialogue and exchange of good practice among public and private stakeholders (risk management, awareness, security of products, networks and services, etc) The three pillars on which the Agency will built its reputation will be Knowledge, Hard Work and Cooperation with high quality in close cooperation with member states, the industry, the consumers and the academia to deliver advice, organize cooperation, exchange of best practices and enhancing international cooperation.

ENISA in the EU context Internal Market FRONTEX Network & Information Security CIIP NIS aspects of Cyber-crime EUROPOL Fight against Cyber-crime EUROJUST CEPOL OPC(EUCPN) Police & Judicial Cooperation EUISS ESDP EDA Common Foreign & Security Policy ENISA legal base is based on the Internal Market and this diagramme presents its positioning with reference to other agencies and groups in the area of security, boundary protection and law enforcement as well as how it touches other policy areas.

Critical Information Infrastructure Protection CIIP Communication

CIIP COM(2011)163 $FKLHYHPHQWVDQGQH[WVWHSVWRZDUGVJOREDOF\EHUVHFXULW\ Adopted recently on 31 March 2011 Describes next steps at European and International level Aims to strengthen the security and resilience of vital Information and Communication Technology (ICT) infrastructures by stimulating and supporting the development of a high level of preparedness, security and resilience capabilities Protecting Critical Information Infrastructures is high int the security agenda of the EU. To this end the Commission adopted a communication to the Council and the EP on CIIP. This comunication concentrates on preparedness and resilience.

CIIP Communication $FKLHYHPHQWVDQGQH[WVWHSVWRZDUGVJOREDOF\EHUVHFXULW\ 5 actions 1. Preparedness and prevention 2. Detection and response 3. Mitigation and recovery 4. Criteria for European Critical Infrastructures 5. International cooperation It foresees 5 areas of action from preparedness and revention to international cooperation through to Detection, response, mitigation and recovery

1. Preparedness and prevention 2010: - ENISA s recommendations on baseline capabilities for Nat/Gov CERTs; 20 MS with Nat/Gov CERTs in place; 2012: - ENISA to support network of CERTs at national level; 2013: - EISAS, ENISA cooperating with Nat/Gov CERTs Continuous: - EP3R European Public-private Partnership for Resilience - EFMS European Forum for Member States ON the first pillar of actions, the role of ENISA can be highlighted in setting up the EU Network of CERT and the Commission animating forums with member states to enhace preparedness

CIIP Actions 2 to 5 2. Detection and response GHYHORSPHQWDQGGHSOR\PHQWRID(XURSHDQ,QIRUPDWLRQ6KDULQJ DQG$OHUW6\VWHPUHDFKLQJRXWWRFLWL]HQVDQG60(VDQGEHLQJ EDVHGRQQDWLRQDODQGSULYDWHVHFWRULQIRUPDWLRQDQGDOHUWVKDULQJ V\VWHPV 3. Mitigation and recovery LQFOXGLQJWKHGHYHORSPHQWE\0HPEHU6WDWHVRIQDWLRQDO FRQWLQJHQF\SODQV DQGWKHRUJDQL]DWLRQRIUHJXODUH[HUFLVHVIRU ODUJHVFDOHQHWZRUNVVHFXULW\LQFLGHQWUHVSRQVHDQGGLVDVWHU UHFRYHU\(XURSHDQH[HUFLVHVRQODUJHVFDOHQHWZRUNVHFXULW\ LQFLGHQWVUHLQIRUFHGFRRSHUDWLRQEHWZHHQ QDWLRQDOJRYHUQPHQWDO &RPSXWHU(PHUJHQF\5HVSRQVH7HDPV 4. Criteria for European Critical Infrastructures FULWHULDIRUWKH,&7VHFWRU LQFOXGLQJWKHGHYHORSPHQWRI,&7VHFWRU VSHFLILFFULWHULDWRLGHQWLI\(XURSHDQFULWLFDOLQIUDVWUXFWXUHVLQWKH,&7VHFWRU 5. International Cooperation Next section Those are the activities in the other actions mentioned before, starting with identification of what Critical Infrastructures, elaboration of contingency plans and the setting up of platforms for alarm, information exchange and crisis management

5. International Cooperation Finally, information security is more an more a global issue, international cooperation is therefore essential

And what International legal framework cooperation for joint procurement? A purely European approach is not sufficient and needs to be embedded into a global coordination strategy The Agenda calls for the cooperation of relevant actors [ ] to be organised at global level to be effectively able to fight and mitigate security threats" and sets out the goal to work with global stakeholders notably to strengthen global risk management in the digital and in the physical sphere and conduct internationally coordinated targeted actions against computer-based crime and security attacks Felix Dieu A long-existing political aspiration Economies of scale, synergies, etc. We can not act alone anymore facing a global problem, we need to strengthen global risk management and coordinate our actions at global level to target computer-based crime and security attacks two recent exemples in international collaboration on Internet relsilience and preparedness exercises: European principles and guidelines for Internet resilience and stability developed within EFMS 7 EU MS took part in US exercise Cyber Storm III (EC and ENISA observers)

Security @EC Finally, information security applies to the EC as well.

Policy documents Commission Decision Security of Information Systems C(2006)3602 Commission Decision Provisions on Security 2001/844/EC, ECSC, Euratom Implementing Rules (+ policy objectives) Security Notices Security Standards Guidelines Complementary policy in a DG or for a particular system For EU Classified Information Commission Decision Security of Information Systems C(2006)3602 General policy decision: definitions, overall objectives, scope, general principles, roles and responsibilities further enhanced by implementing rules: detailed rules on implementation of the IS Security Policy systematic mgt and risk mgt process and security standards: how, who, when, where,. In addition, guidelines in terms of best practices, recommendations in the various areas. The decision applies to non classified information; COM decision 2001 is applicable to EU classified.

DIGIT Information Systems Security Policy framework Security Directorate Responsibilities Decision C (2006) 3602 Security Directorate and DIGIT DIGIT Responsibilities

II - Security measures Overview of IT security measures in place physical technical procedural organisational

Security @ DIGIT the organisation An Information Security Steering Committee Defines the overall security strategy Chaired by the Director General A Local Information Security Officer Independent from operations Advisor to the Information Security Steering Committe Defines the local policies (in compliance with corporate rules) and provides assurance on its effective and efficient implementation Leads DIGIT Security Operations Centre

Security in depth Client layer Hardened configurations (Desktop workstations, PDAs/Smart phones ) OS Layer with locked security settings Internet Browser settings Anti-malware (virus/spyware ) Automatic asset inventory, patch management + internal security patch bulletin service End-of-life Disk Wiping Strong Password, plus inactivity timeout Full encryption for Laptops Secure remote access (Token+VPN+Terminal Services) 2-factor authentication PKI based secure e-mail

Security in depth - Network layer High availability by design Hardened Firewalls, routers and switches configuration Several layers of firewalls (and more) Proxies and gateways 24x7 monitoring by a Network Operation Centre 24x7 monitoring by a (external) Security Operations Centre Peer-to-Peer moratorium WiFi (not connected to main network) Only Point-to-Point exceptions, after formal approval by DS

Security in depth - Hosting Services Strong physical security (5 DC sites for corporate services and IS Hosting) Operations security (based on ITIL) Capacity planning Change and version management Back-up infrastructure (hot backups, tapes) Media management (off-site storage) Operational implementation of security policies Regular patching Business continuity and disaster recovery plans (regularly tested and improved)

Security in depth - Information systems development Methodology based on RUP Solid Entreprise Architecture (CEAF) Application vulnerabilities will be reduced by integrating best practices such as OWASP (Open Web Application Security Project www.owasp.org) and adoption of Security Design Patterns (GOF applied to security) Service in place for evaluating vulnerabilities before production (part of stress testing)

Horizontal services Training and awareness Specialised training in security (Security managment, Risk assessment, ethical hacking ) Specific Awareness courses targeted to audiance Vulnerability Management Vulnerability watch Corporate anti-virus management Centralized Patch management Centralised vulnerability assessment