Volume 1 I. Course Introduction A. Learner Skills and Knowledge B. Course Goals and Objectives C. Course Flow D. Additional References 1. Cisco Glossary of Terms E. Your Training Curriculum II. Wireless Fundamentals A. Overview/Module Objectives III. Introducing Wireless Networks and Topologies B. Wireless Today C. Wireless Usage and Topologies D. Ad Hoc Networks E. Infrastructure Mode F. Service Set Identifier G. Workgroup Bridge H. Repeaters I. Outdoor Wireless Bridges J. Outdoor Mesh Networks K. Summary IV. Introducing WLAN RF Principles B. RF Spectrum C. Frequency D. Wavelength E. Amplitude F. Free Path Loss G. Absorption H. Reflection I. Multipath J. Scattering K. Refraction L. Line of Sight M. Fresnel Zone 1. RSSI and SNR N. Summary V. Understanding Radio Frequency Mathematics B. Watts, Milliwatts, and Decibels C. Decibel Referenced to 1 Milliwatt D. dbi and dbd 1. Effective Isotropic Radiated Power E. Summary VI. Describing Antennae B. Antennae Principles C. Polarization D. Diversity E. Antenna Types F. Omnidirectional Antennae G. Directional Antennae 1
H. Antennae Accessories: Connectors I. Annenuators and Amplifiers J. Lightening Arrestor K. Splitters L. Summary VII. Understanding Spread Spectrum Technologies B. Spread Spectrum Concept C. DSSS: Encoding D. DSSS Modulations: DBPSK and QBPSK E. DSSS Modulation: CCK F. Orthogonal Frequency-Division Multiplexing G. OFDM Modulations: BPSK and QPSK H. OFDM Modulation: QAM I. Channels and Overlapping Issues J. Summary VIII. Introducing Wireless Regulation Bodies, Standards, and Certificates B. IEEE Wireless Standards C. The Wi-Fi Alliance D. Regulatory Bodies 1. The FCC 2. The ETSI E. The IEEE 802.11 Family of Protocols F. The 802.11 Standards for Channels and Speeds 1. 2.4 GHz (802.11b/g) 2. 5 GHz (802.11a) 3. 802.11n G. The 802.11 Original Protocol H. The 802.11b Protocol I. The 802.11g Protocol J. 802.11b and 802.11g Coexistence K. The 802.11a Protocol 1. Channels L. The 802.11n Protocol M. 802.11n Components N. 802.11n Channel Aggregation O. 802.11n MAC Efficiency P. 802.11n: MIMO Spatial Multiplexing Q. 802.11n: MIMO Transmit Beamforming R. 802.11n: MIMO Maximal Ratio Combing S. 802.11n: MIMO Benefits T. Summary IX. Examining Wireless Media Access B. Sending Data Frames C. Frame Shape and Speeds 1. Frame Shape 2. Frame Types 3. Speed D. Management Frames: Discovering the Network 1. Beacon 2. Probes E. Management Frames: Connecting 2
F. Management Frames: Managing the Connection G. Control Frames: Improving the Connection H. Power Saving I. Summary X. Understanding Non-802.11 Wireless Technologies and Their Impact on WLANs B. Bluetooth C. Cordless Phones D. ZigBee E. Other Non-802.11 Radio Interferers F. WiMAX Technology XI. Reviewing the Wireless Frame Journey: End to End B. The Journey of a Wireless Frame C. VLANs D. VLAN Operation E. Understanding Trunking with 802.1Q F. Native VLAN G. Configuring VLANs and Trunks 1. VLAN Creation 2. VLAN Port Assignment 3. 802.1Q Trunking Configuration H. Summary I. Module Summary J. Module Self-Check 1. Module Self-Check Answer Key Volume 2 I. Basic Cisco WLAN Installation II. Understanding Cisco Unified Wireless Network Basic Architecture B. Cisco Unified Wireless Network Basics C. LWAPP D. LWAPP Benefits E. Cisco Unified Wireless Network Hardware Components F. Cisco Unified Wireless Network Hardware: Access Points G. Cisco Unified Wireless Network Hardware: Controllers H. Cisco Unified Wireless Network Management Layer I. Summary III. Configuring a Controller B. Controller Ports and Interfaces C. Controller Initial Setup 1. CLI Wizard Configuration Tool 2. Web Wizard Configuration Tool D. Controller Web Interface E. Example Configuration F. Controller Files 3
IV. Discovering and Associating with a Controller B. LWAPP Modes C. AP LWAPP Discovery Phase D. AP LWAPP Join Order E. Configuration Phase F. Design Precautions V. Describing Access Point Operational Modes B. Access Point Mode C. AP Local Mode D. AP Monitor Mode E. AP Sniffer Mode F. AP Rouge Detector Mode G. H-REAP H. AP Bridge Mode I. Summary VI. Roaming B. Mobility Groups C. Roaming Concept D. Cisco Wireless Layer 2 Roaming E. Layer 3 Roaming F. Mobility Anchor VII. Managing the Network from the Controller B. Controller Monitor Page C. Managing APs D. Monitoring and Managing Rogues E. Monitoring and Managing Clients F. DHCP Service VIII. Configuring and Migrating Standalone Access Points B. Connecting and Managing a Standalone Access Point C. Standalone Access Point Express Setup and Security D. Converting a Standalone AP Using a Conversion Utility E. Converting an AP to LWAPP Using Cisco WCS F. Summary IX. Understanding the Cisco Mobility Express Architecture B. The Cisco Smart Business Communications System C. The Cisco 521 Access Point D. The Cisco 526 Mobility Express Controller E. Cisco Mobility Express and Cisco Unified Wireless Network Comparison F. Configuring the Cisco Mobility Express Solution H. Module Summary I. Module Self-Check 1. Module Self-Check Answer Key 4
X. Wireless Clients A. Overview/Module Objectives XI. Using Default Configuration Tools B. Linux NetworkManager C. Connecting to a WLAN with NetworkManager D. Enterprise Profiles with NetworkManager E. Mac AirPort Extreme Configuration Utility F. Connecting to a WLAN with AirPort Extreme G. Configuring a Profile with AirPort H. Advanced Parameters and Diagnostics with AirPort I. Windows Wireless Zero Configuration Overview J. Connecting to Preferred WLANs Using WZC K. Configuring a Profile Using WZC 1. Configuring a Profile Using WZC PSK Authentication 2. Configuring a Profile Using WZC Centralized Authentication 3. Example of Profile Configuration L. WZC Scan Logic M. Summary XII. Describing Cisco Aironet WLAN Client Adaptors B. Cisco ADU and ASTU Overview C. Installing the Cisco ADU D. Cisco ADU Status Page 1. Advanced Information E. Cisco ADU Profile Manager 1. Creating Profiles 2. Cisco ADU: Profile Security F. Cisco ADU Advanced Parameters G. Cisco ADU: Other Tools 1. Client Test 2. Aironet Site Survey Utility 3. Aironet Site Survey Utility: Thresholds 4. Aironet Site Survey Utility: AP Scan List H. Cisco ACAU 1. Cisco ACAU: Profile Management 2. Cisco ACAU: Global Settings I. Summary XIII. Describing the Cisco Secure Services Client B. The Cisco SSC Overview C. The Cisco SSC License D. Cisco Secure Services Client Installation E. The Cisco SSC Configuration 1. Creating Cisco SSC Groups and Connection Profiles 2. Configuring Cisco SSC Profiles with SSIDs F. Cisco Secure Services Client Administration Utility XIV. Understanding the Cisco Compatible Extensions Program 5
B. The Cisco Compatible Extensions Program 1. Cisco Compatible Extensions Program for Wi-Fi Tags 2. Cisco Compatible Extensions Explained C. Cisco Compatible Extensions Examples D. Cisco Compatible Extensions Features and Versions Summary 1. Versions and Features E. Summary F. Module Summary G. Module Self-Check 1. Module Self-Check Answer Key Volume 3 I. WLAN Security A. Overview/Module Objectives II. Overview of WLAN Security B. Authentication and Encryption C. Authentication D. Encryption E. Key Management F. Advanced Wireless Security 1. Using Radio Resource Management to Detect Wireless Threats 2. Detecting and Preventing Rogue APs and Clients 3. Detecting and Preventing Ad Hoc Networks 4. Detecting Penetration Attempts and Reconnaissance Packets G. Advanced Wireless Security: MFP H. Summary III. Establishing IEEE 802.11 Security B. Authentication: Open C. Authentication: PSK (WEP) D. MAC Filtering E. Summary IV. Centralizing WLAN Authentication B. 802.1X C. EAP D. Sources of Authentication: RADIUS E. Local EAP F. Summary V. Describing EAP Authentications B. Certificates C. Public Key Infrastructure D. EAP-TLS E. EAP-FAST F. PEAP G. LEAP and Some Other EAP Types H. Summary 6
VI. Managing Authentication and Encryption with WPA and WPA2 B. Wi-Fi Protected Access C. WPA Authentication D. WPA Encryption E. WPA2 and 802.11i F. WPA, WPA2, and 802.11i Comparison G. Cisco Centralized Key Management and WPA2 Key Management 1. WPA2 Key Management 2. Cisco Centralized Key Management H. Summary VII. Configuring Wireless Security on Controllers and Clients B. Security Configuration Options C. IEEE 802.1X D. WPA and WPA2 E. Client Configuration F. Web Authentication H. Module Summary I. Module Self-Check 1. Module Self-Check Answer Key VIII. Cisco WCS Administration A. Overview/Module Objectives IX. Introducing Cisco WCS and Cisco WCS Navigator B. Cisco WCS Position in the Management Layer 1. Cisco WCS 2. Cisco Location Server C. Cisco WCS Location 1. Cisco WCS Versions 2. Cisco WCS Base 3. Cisco WCS Base + Location 4. RF Closest AP 5. RF Triangulation 6. RF Fingerprinting D. Cisco WCS License System and Versions 1. WCS-STANDARD-K9 2. WCS-LOC-UPG-K9 3. WCS-ENT-K9 4. WCS-WLSE-UPG-K9 5. AIR-WCS-DEMO-K9 6. Single-Server License 7. Enterprise License E. Cisco WCS Features F. Cisco WCS Navigator X. Installing Cisco WCS B. Cisco WCS Installation Requirements C. Cisco WCS Installation D. Verifying the Installation E. Connecting and Installing a License 7
F. Summary XI. Administering Cisco WCS B. Cisco WCS Login C. Administration Menu 1. Administration > Background Tasks 2. Administration > AAA 3. Administration > AAA > Users > Add User 4. Administration > AAA > Groups > Group Name 5. Administration > AAA > Users > Audit Trail 6. Administration > Logging 7. Administration > Settings 8. Administration > User Preferences D. Summary XII. Working with Controllers from Cisco WCS B. Adding Controllers C. Audits D. Configuring Policy Templates E. Auto-Provisioning F. Summary XIII. Working with Maps B. Maps and Planning Overview C. Monitor > Maps > Campus D. Monitor > Maps > Building E. Monitor > Maps > Building > New Floor Area F. Monitor > Maps > Building > New Floor Area > Add Access Point G. Monitor > Maps > Building > Floor > Add Access Point > Go > OK > Save 1. Cisco WCS Prediction versus Site Survey H. Map Editor I. Planning Tool J. Summary XIV. Monitoring the Network with Cisco WCS B. Customizing the Home Page C. Monitor Page D. Alarm Dashboard E. Monitor Controllers 1. General 2. Inventory 3. Unique Device Identifier (UDI) 4. Access Points 5. Left Sidebar Menu: Controller F. Monitor Access Points 1. General Parameters 2. Versions 3. Inventory Information 4. Unique Device Identifies (UDI) G. Monitor > Clients 1. Client Count Graph 2. Client Troubleshooting 3. Client Details H. Monitor > Security 1. Rogue AP Details 8
2. Signature Attacks 3. AP Threats and Attacks 4. Client Security Related 5. IPsec Failures I. Monitor > Alarms 1. Select a Command 2. Left Sidebar J. Monitor > Events 1. Left Sidebar K. Locating Devices 1. RF Closest AP 2. RF Triangulation 3. RF Fingerprinting L. Summary M. Module Summary XV. WLAN Maintenance and Troubleshooting A. Overview/Module Objectives XVI. Maintaining the System B. Controller Code Upgrade C. Controller Configuration Backup D. Cisco WCS Backup E. Summary XVII. Design and Site Survey Considerations B. Building Material and Interference C. Sources of Interference D. Cells and Usage E. Summary XVIII. Troubleshooting B. LED Status C. Controller and Client Issues D. debug and show Commands E. Layer 2 and Layer 3 Troubleshooting F. Using Logs G. Cisco WCS Client Troubleshooting Tool H. Third-Party Tools I. Cisco Spectrum Expert J. Summary K. Module Summary L. Module Self-Check 1. Module Self-Check Answer Key Lab Guide Overview/Outline Lab 1-1: Becoming Familiar with Antennae and Ranges D. Task 1: Complete These Power Conversions E. Task 2: Calculate EIRP and Choose the Correct Antenna 9
F. Task 3: Determine the Type of Antenna Represented, Its Use, and the Best Location for It Lab 1-2: Creating an Ad Hoc (IBSS) Network and Analyzing the Communication D. Command List E. Job Aids F. Task 1: Connect to the Remote Lab G. Task 2: Connect to Your Remote Lab Wireless Laptop H. Task 3: Verify the Internal Card Settings I. Task 4: Create an Ad Hoc Network and Analyze the Communication Lab 2-1: Configuring a Cisco 2106 WLC E. Task 1: Connect to the WLAN Controller Serial Interface and Configure Your Controller for the First Time F. Task 2: Connect to Your Controller G. Task 3: Allow Limited Remote Management H. Task 4: Allow Open Authentication I. Task 5: Create a DHCP Scope J. Task 6: Look for APs Lab 2-2: Configuring and Migrating a Standalone AP E. Task 1: Check the AP Parameters F. Task 2: Configure Your Standalone AP G. Task 3: Convert Your Standalone AP to LWAPP Lab 2-3: Installing and Configuring a Cisco Mobility Express Wireless Controller and AP E. Task 1: Configure Your Cisco Mobility Express Wireless Controller F. Task 2: Create a DHCP Scope G. Task 3: Manage the AP H. Task 4: Use the Cisco Configuration Assistant Lab 3-1: Installing and Using the Cisco ADU E. Task 1: Installing the Software F. Task 2: Use the Cisco ADU and the Cisco Site Survey Utility Lab 3-2: Experimenting with Connections and Roaming 10
E. Task 1: Create a Common WLAN F. Task 2: Connect to the Right AP G. Task 3: Use Roaming Lab 4-1: 802.1Q and Web Authentication E. Task 1: Create a VLAN Interface F. Task 2: Create the WLAN G. Task 3: Configure a Trunk Port H. Task 4: Create a Local Net User I. Task 5: Client Configuration J. Task 6: Client Exclusion Lab 4-2: Configuring EAP-FAST Authentication with WPA E. Task 1: Create the WLAN F. Task 2: Configure the Client and Access the Network Lab 5-1: Configuring Controllers and APs from the Cisco WCS E. Task 1: Create Credentials on the Cisco WCS and Customize the Interface F. Task 2: Add a Controller and AP G. Task 3: Manage the Controller and AP from the Cisco WCS Lab 5-2: Working with Maps E. Task 1: Add Maps F. Task 2: Enhance the Map G. Task 3: Positioning APs Lab 5-3: Monitoring the Network and Containing Devices E. Task 1: Monitoring Events F. Task 2: Contain a Rogue Lab 6-1: Back Up the Controller Configuration and the Cisco WCS Database Files D. Task 1: Examine Controller Configuration Files E. Task 2: Save the Configuration Using TFTP Lab 6-2: Troubleshooting 11
D. Command List E. Job Aids Lab 6-3: Optional Lab Troubleshooting with Wireshark and Converting an AP to Autonomous Mode E. Task 1: Use Wireshark to Analyze a Connection Issue F. Task 2: Migrate Your LWAPP 1252 AP to Autonomous Mode Answer Key Lab 1-1: Power Conversions Lab 1-2: Creating an Ad Hoc Network (IBSS) and Analyzing the Communication Lab 2-1: Configuring a Cisco 2106 WLC Lab 2-2: Configuring and Migrating a Standalone AP Lab 2-3: Installing and Configuring a Cisco Mobility Express Wireless Controller and AP Lab 3-1: Installing and Using the Cisco ADU Lab 3-2: Experimenting with Connections and Roaming Lab 4-1: 802.1Q and Web Authentication Lab 4-2: Configuring EAP-FAST Authentication with WPA Lab 5-1: Configuring Controllers and APs from the Cisco WCS Interface Lab 5-2: Working with Maps Lab 5-3: Monitoring the Network and Containing Devices Lab 6-1: Backing Up Controller Configuration and the Cisco WCS Database Files Lab 6-2: Troubleshooting Lab 6-3: Troubleshooting with Wireshark 12