Network Management Utility

4343-7705-02 Network Management Utility

Foreword Welcome Network Management Utility is utility software that provides central control over printers, copiers, and other devices on a network. With Network Management Utility, you can use a Web browser to check the status of each device on a network and configure device settings. Network Management Utility uses SNMP, which is standard network protocol, which means it can be used to manage devices produced by us, as well as other network devices that support standard Printer- MIB. Network Management Utility is implemented based on Java 2 technologies, enabling functions and operations that are equivalent to those found on a most platforms that support Java. This product is compatible with the screen reader software IBM JAWS version 3.7. Important! When using screen reader software, be sure log in to the HTML mode. Note that the application version of Console Tools does not support the use of screen reader software. If you need support for screen reader software, use the HTML version of Console Tools. See 2.4 Starting Up Console Tools (p. 8). Trademark Acknowledgements Apple and Macintosh are registered trademarks of Apple Computer, Inc. Ethernet is a registered trademark of Xerox Corporation. Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Netscape and the Netscape N and Ship s Wheel logos are registered trademarks of Netscape Communications Corporation in the U.S. and other countries. Netscape Navigator is also a trademark of Netscape Communications Corporation and may be registered outside the U.S. Java and Solaris are trademarks of Sun Microsystems, Inc. IBM is a trademark of IBM Corporation. i

Foreword All other product names are trademarks or registered trademarks of their respective holders. The information contained in this manual is subject to change without notice. ii

Contents CONTENTS 1 System Requirements... 1 Network Environment... 1 Server... 1 Client... 2 2 Installing and Starting Up the Server... 3 2.1 Installing the Server...3 Windows platform... 3 Solaris and Linux platform... 3 2.2 Upgrade Installation...5 2.3 Starting Up the Server...6 Windows 98 or Me platform... 6 Windows NT 4.0 or 2000 platform... 6 Windows XP platform... 6 SuSE Linux 7.0 or earlier platform... 7 Other Linux and Solaris platforms... 7 2.4 Starting Up Console Tools...8 HTML Version... 8 Application Version... 9 2.5 Shutting Down the Server...10 Windows 98 or Me platform...10 Windows NT 4.0 or 2000 platform... 10 Windows XP platform... 10 SuSE Linux 7.0 or earlier platform... 11 Other Linux and Solaris platforms... 11 iii

Contents 2.6 Uninstalling...12 Windows 98 or Me platform...12 Windows NT 4.0 or 2000 platform... 12 Windows XP platform... 13 SuSE Linux 7.0 or earlier platform... 13 Other Linux and Solaris platforms... 13 3 Using Network Management Utility Client... 14 3.1 Starting Up Client...14 3.2 Displaying Help...15 To display the help information from the login screen...15 To display the help information from any of the screens for specifying settings... 15 3.3 Logging In...16 3.4 Specifying the Discovery Range...18 4 Device Management... 20 4.1 Displaying the Device Management Screen...20 4.2 Device Panel Window...22 4.3 Functions...23 5 Using Multi-Setting... 24 Displaying the Multi-Setting menu... 24 5.1 Creating a Template...25 iv

Contents 5.2 Performing a Multi-Setting Operation...26 To retrieve a template... 26 To apply the settings of a retrieved template...26 6 Configuring Network Management Utility Settings... 27 Displaying the Server Setting menu... 27 6.1 Preferences...28 Displaying the setting screen... 28 To configure Preference settings... 29 6.2 Initializing Settings...30 Displaying the Initialize screen... 30 To initialize settings...31 6.3 Selecting Managed Devices...32 Displaying the List Manager screen... 32 To select managed devices... 32 6.4 Removing a Managed Device...33 Displaying the List Manager screen... 33 To remove a device...33 6.5 Specifying the Device Discovery Range...34 Displaying the Discovery Setting screen...34 To add a network to the discovery range... 35 To remove a network from the discovery range... 36 When automatic device discovery fails... 36 6.6 Adding a Device Manually...37 Displaying the Add Device screen... 37 To add a device manually... 37 v

Contents 6.7 Assigning an IP Address to a Device...39 Displaying the Assign IP Address screen... 39 To assign an IP address to a device...39 6.8 Configuring Device Link Settings...40 Displaying the Device Link Setting screen... 40 To link devices... 41 To unlink devices... 41 6.9 Registering Users and Unregistering Users...42 Displaying the User List screen...42 To register a user... 43 To modify user registration settings... 44 To delete a user... 45 6.10 Configuring Custom Group Settings...46 Displaying the Custom Group Setting screen... 46 To create a custom group... 46 To view custom group settings... 47 To modify custom group settings... 47 To copy a custom group... 48 To delete a custom group... 48 6.11 Registering Usable Devices for Each User...49 Displaying the My Device Setting screen... 49 To configure device settings...49 To remove a device from My Device...50 6.12 Specifying E-Mail Transmission/Reception Settings...51 E-mail transmission/reception settings... 52 vi

Contents 6.13 Specifying Settings for Device Status Notification, Server Information Notification and Command Mail Support...54 To specify the device status notification, server information notification and command mail support settings... 54 Configuring device status notification settings... 56 6.14 Checking the Network Management Utility Version...60 Displaying the Version screen... 60 7 Centralized Management for Controlling Multiple Servers... 61 7.1 Linking With Other Network Management Utility Servers...63 7.2 Specifying Network Management Utility Server Information...65 7.3 Viewing Device Information From a Network Management Utility Client...67 7.4 Unlinking a Server...68 8 Obtaining Device Job History Data by E-mail and Viewing It... 69 Devices that support job history data send... 70 8.1 Specifying Initial Network Management Utility Server Settings for Using Job History Data Send 1...71 vii

Contents 8.2 Specifying Initial Network Management Utility Server Settings for Using Job History Data Send 2...72 8.3 Specifying Initial Device Settings for Using Job History Data Send...74 8.4 Viewing Job History Data...77 8.5 Changing the Job History Data List View..80 viii

1 System Requirements 1 System Requirements The minimum system configuration detailed below is required to run Network Management Utility. Network Environment Server LAN Type Ethernet (10/100BaseT) Token Ring (4/16 Mbps) TCP/IP Protocol Operating System Windows 98/Me/2000/ NT 4.0 (SP3)/XP Solaris 2.6/7/8 Linux (x86, kernel 2.2.12 and glibc 2.1.2-11 or higher) Hardware (Recommended) CPU: Pentium 300 MHz or higher RAM: 128 MB minimum SPARC Station RAM: 128MB minimum CPU: Pentium 300 MHz or higher RAM: 128 MB minimum * Linux Operating Environment Operation has been confirmed under SuSE 6.4/8 and Redhat 7.1/9. Operation on an Intel Pentium platform is supported under Linux kernel v2.2.12 and glibc v2.1.2-11 or greater. 16-bit color mode, and use of the KDE or Gnome desktop (which is also recommended for the display set up for the local host) is recommended. 1

1 System Requirements Client Java Mode Operating System Windows 98/Me*/2000*/ NT 4.0 (SP3)/XP* HTML Mode Web Browser Microsoft Internet Explorer 4.x or higher Netscape Communicator 4.x or higher Netscape 6.x or higher Java Environment Java Plug-in 1.4 or higher Solaris 2.6/7/8 Netscape Communicator 4.x Linux or higher (x86, kernel 2.2.12 and Netscape 6.x or higher glibc 2.1.2-11 or higher) * Do not downgrade from the Web browser that comes installed with your operating system. Operating System Windows 98/Me*/2000*/ NT 4.0 (SP3)/XP* Solaris 2.6/7/8 Linux (x86, kernel 2.2.12 and glibc 2.1.2-11 or higher) MacOS 8/9/X* Web Browser Microsoft Internet Explorer 4.x or higher Netscape Communicator 4.x or higher Netscape 6.x or higher Netscape Communicator 4.x or higher Netscape 6.x or higher Microsoft Internet Explorer 4.5 or higher Netscape Communicator 4.x or higher Netscape 6.x or higher * Do not downgrade from the Web browser that comes installed with your operating system. 2

2 Installing and Starting Up the Server 2 Installing and Starting Up the Server 2.1 Installing the Server Windows platform 1. Open the Network Management Utility self-extracting archive. This automatically starts the installer. 2. Follow the instructions that appear on the screen to complete the installation. Solaris and Linux platform 1. Expand the Network Management Utility tar archive (compressed with gzip) in the directory you want. This creates a temporary directory named NMU. 2. Run the install.sh script, which is located in the NMU directory. Important! To use Network Management Utility, you must agree to be bound to the terms and conditions of its License Agreement. Though the installation script is available in English only, the License Agreement can be displayed in English, French, Italian, German, Spanish, or Japanese. Specifying en, fr, it, de, es, or ja as the argument of the install script displays the User License Agreement in the corresponding language. If you do not specify an argument, the language corresponds to that of the operating system language. 3. If you agree to be bound to the terms and conditions of the license agreement, input Y to proceed with the installation. If you don t agree, input N to terminate installation. 3

2 Installing and Starting Up the Server 4. Specify the installation destination. The initial default destination is: /etc/opt/nmu. If you already have an older version installed, the directory for that version appears first. You can leave the directory the way it is or change it to something else. 5. Installation in the specified directory starts. A message asking if you want to restart your computer will appear after installation is complete. Input Y. 6. After completing installation, delete the temporary NMU directory, which was created at the beginning of this procedure. 4

2 Installing and Starting Up the Server 2.2 Upgrade Installation Upgrade from Network Management Utility Version 4.0 or later is supported. You cannot upgrade from Network Management Utility Version 3.x or earlier. If the older Network Management Utility Version 4.x is running on the server, shut it down. Install Network Management Utility Version 5.0. If you specify the folder where the old version of Network Management Utility is installed as the install destination and overwrite the older version, you will be able to access the data created with the older version. Important! If you are using the Network Management Utility 4.x Account Management module... The Network Management Utility 5.0 Account Management module comes with standard functions for obtaining device job history data. For more information, see 8 Obtaining Device Job History Data by E-mail and Viewing It (p. 69). Note the following points. - Network Management Utility 5.0 does not provide totals for each group. 5

2 Installing and Starting Up the Server 2.3 Starting Up the Server Windows 98 or Me platform 1. Click Start Programs Network Management Utility Start Server. Note that when installing Network Management Utility, you can configure the Network Management Utility server to start up automatically whenever the system is booted. Windows NT 4.0 or 2000 platform 1. Click Start Settings Control Panel. 2. Double-click the Services icon. In the case of Windows 2000, the Services icon is located inside the Administrative Tools folder. 3. Select Network Management Utility on the list of services, and then click the Start button. In the case of Windows 2000, select Network Management Utility, and then select Start on the Action menu. Windows XP platform 1. Click Start Control Panel. 2. In the case of Windows XP Professional, click the Performance and Maintenance icon. On the Performance and Maintenance window, click Administrative Tools. In the case of Windows XP Home Edition, click the Administrative Tools icon. 3. Double-click the Services icon. On the Services window, select Network Management Utility, and then click Start the service on the left side of the window. 6

2 Installing and Starting Up the Server SuSE Linux 7.0 or earlier platform Important! Perform the following operation under root privileges. 1. Network Management Utility starts up automatically after you install it. You can use the following command to start it up manually when necessary. # /sbin/init.d/nmu start Execute the following command when Network Management Utility is already running, and you want to momentarily shut it down and restart it. # /sbin/init.d/nmu restart Other Linux and Solaris platforms Important! Perform the following operation under root privileges. 1. Network Management Utility starts up automatically after you install it. You can use the following command to start it up manually when necessary. # /etc/init.d/nmu start Execute the following command when Network Management Utility is already running, and you want to momentarily shut it down and restart it. # /etc/init.d/nmu restart 7

2 Installing and Starting Up the Server 2.4 Starting Up Console Tools Console Tools is a user interface that runs on the server machine. It provides a collection of tools for performing Network Management Utility maintenance. There are two versions: an application version that runs on the server machine, and an HTML version used by Network Management Utility HTML. The following lists the operations you can perform using Console Tools. Change of the port used by Network Management Utility Server (HTTP server) Database initialization, backup, restore Download and installation of update files Update of PageScope Net Care Display a list of supported languages Display a list of supported devices Manual installation of update files (application version only) HTML Version 1. On the log in screen, select the Console Tools link. This displays the HTML version Console Tools screen. 8

2 Installing and Starting Up the Server Application Version Important! Be sure to shut down Network Management Utility Server before using Console Tools. Console Tools is not compatible with screen reader software. The use of screen reader software is supported, however, if you select the use of the HTML mode Console Tools function on the log in screen. Windows platform 1. Click Start Programs Network Management Utility Console Tools. SuSE Linux 7.0 or earlier platform Important! Perform the following operation under root privileges. 1. Execute the following command. # /sbin/init.d/nmu console Other Linux and Solaris platforms 1. Execute the following command. # /etc/init.d/nmu console 9

2 Installing and Starting Up the Server 2.5 Shutting Down the Server Windows 98 or Me platform 1. Right click the Network Management Utility icon in the task tray, then select Exit. 2. Click the Shut Down button on the confirmation window that appears. Windows NT 4.0 or 2000 platform 1. Click Start Settings Control Panel. 2. Double-click the Services icon. In the case of Windows 2000, the Services icon is located inside the Administrative Tools folder. 3. Select Network Management Utility on the list of services, and then click the Stop button. In the case of Windows 2000, select Network Management Utility, and then select Stop on the Action menu. 4. In the case of Windows NT 4.0, click Yes on the confirmation dialog box that appears. Windows XP platform 1. Click start Control Panel. 2. In the case of Windows XP Professional, click the Performance and Maintenance icon. On the Performance and Maintenance window, click Administrative Tools. In the case of Windows XP Home Edition, click the Administrative Tools icon. 3. Double-click the Services icon. 4. On the Services window, select Network Management Utility, and then click Stop the service on the left side of the window. 10

2 Installing and Starting Up the Server SuSE Linux 7.0 or earlier platform Important! Perform the following operation under root privileges. 1. Execute the command shown below. # /sbin/init.d/nmu stop Other Linux and Solaris platforms Important! Perform the following operation under root privileges. 1. Execute the command shown below. # /etc/init.d/nmu stop 11

2 Installing and Starting Up the Server 2.6 Uninstalling Important! Make sure the Network Management Utility server is shut down (not running) before you try to uninstall it. See 2.5 Shutting Down the Server (p. 10) for more information. Windows 98 or Me platform 1. Click Start Settings Control Panel. 2. Double-click the Add/Remove Programs icon. 3. On the Add/Remove Programs Properties dialog box, select Network Management Utility in the list of programs, and then click the Add/Remove button. 4. Follow the instructions that appear on the screen to complete the uninstall operation. Windows NT 4.0 or 2000 platform 1. Click Start Settings Control Panel. 2. Double-click the Add/Remove Programs icon. 3. What you should do next depends on the Windows operating system the computer is running. Windows NT 4.0 On the Add/Remove Programs Properties dialog box, select Network Management Utility in the program list, and then click Add/Remove. Windows 2000 On the Add/Remove Programs dialog box, select Network Management Utility in the program list, and then click Remove. 4. Follow the instructions that appear on the screen to complete the uninstall operation. 12

2 Installing and Starting Up the Server Windows XP platform 1. Click start Control Panel. 2. Click the Add or Remove Programs icon. 3. On the Add or Remove Programs window, select Network Management Utility in the list of programs, and then click the Change/Remove button. 4. Follow the instructions that appear on the screen to complete the uninstall operation. SuSE Linux 7.0 or earlier platform Important! Perform the following operation under root privileges. 1. Execute the command below to shut down the Network Management Utility server. # /sbin/init.d/nmu stop 2. Run the uninstall.sh script, which is located in the NMU directory. 3. The installation directory files are automatically deleted, and the uninstall operation ends. Other Linux and Solaris platforms Important! Perform the following operation under root privileges. 1. Execute the command below to shut down the Network Management Utility server. # /etc/init.d/nmu stop 2. Run the uninstall.sh script, which is located in the NMU directory. 3. The installation directory files are automatically deleted, and the uninstall operation ends. 13

3 Using Network Management Utility Client 3 Using Network Management Utility Client The following operation is explained using the Java mode. 3.1 Starting Up Client Start up your Web browser and access the URL shown below. http://server_name:port_number/ In place of server_name in the above URL, type in the name or IP address of the host that is running the Network Management Utility server. Example: When the IP address of the Network Management Utility server is 192.9.200.200 and the port number is 9090 (the default port number is 9090.) http://192.9.200.200:9090/ This accesses the Network Management Utility server and displays the Network Management Utility login screen. 14

3 Using Network Management Utility Client 3.2 Displaying Help Help information about the Network Management Utility server and clients can be displayed. The Help information can be displayed from the login screen or from any of the screens for specifying settings. To display the help information from the login screen 1. Click Help in the login screen. For details on the login screen, refer to 3.1 Starting Up Client (p. 14) and 3.3 Logging In (p. 16). 2. In the Help screen, click the topic (from those listed below) that you wish to display. Introduction: Selecting this option displays a summary about Network Management Utility. Login: Selecting this option displays explanations on the login screen. Display Structure: Selecting this option displays explanations on the Web browser screen used by Network Management Utility clients. 3. Help information for the selected item appears. To display the help information from any of the screens for specifying settings 1. Click the button in the screen for specifying the settings. Help information for that screen appears. 15

3 Using Network Management Utility Client 3.3 Logging In 1. In the Language section, select the language you want to use for Network Management Utility text. You can choose from among the following languages. English Czech Danish German Spanish French Italian Japanese Dutch The client can increase the selection languages supported by the Web browser by adding the appropriate language plug-in. When a language is selected, the login screen appears in that language. The screens in the following descriptions assume that English has been selected. 2. In the Login section, select the appropriate login type (privileges). Guest: A Guest can view the status and settings of each device. Input of a password is not required when logging in as Guest. Registered User: A Registered User can change some of device settings and Network Management Utility server settings. Each registered user can log in under a user name and password, which have been registered by the administrator. 16

3 Using Network Management Utility Client Administrator: An administrator can configure device management settings and Network Management Utility server settings. Logging in as Administrator requires input of the proper administrator password. The initial default administrator password is admin. 3. In the View Style section, select the style you want to use for the Network Management Utility screen. Select either a Java mode or the HTML mode. Important! Logging in a client in the Java mode where the Java plug-in is not installed displays a message asking if you want to install the Java plug-in. What happens after you agree depends on the Web browser you are using, as described below. Internet Explorer: The Java plug-in is downloaded automatically from the Internet and installed. Netscape Communicator: Your browser automatically accesses a Java plug-in download site on the Internet. You must perform the required download and installation manually. 4. After all the settings are the way you want, click the Login button. 17

3 Using Network Management Utility Client 3.4 Specifying the Discovery Range You can use the following procedure to search for a specific device on the network. 1. Log in as Administrator. See 3.3 Logging In (p. 16). 2. In the control menu along the left side of the window, select Server Setting. If you are using the HTML mode, select Server Setting in the control menu and then click the Go button. 3. Under Server Setting, double-click Discovery Setting (singleclick in the HTML mode). This causes the Discovery Setting screen to appear on the right side of the window. If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager Discovery Setting. 4. The Discovery Network / Range list shows the local network associated with the Network Management Utility server. Whenever the Network Management Utility server starts up, it automatically adds the local network associated with the server to the discovery range list. If network discovery fails for some reason or if you want to add other networks, click the Add button. 18

3 Using Network Management Utility Client Important! The local network may not be discovered when Network Management Utility is started up while an SNMP agent is running on the server where Network Management Utility is installed. If this happens, terminate the SNMP agent or add the local network manually to the discovery range. 5. Enter a network address and subnet mask. To specify a range of addresses, type the applicable IP addresses into Discovery From and Discovery To. 6. To remove a network from the Discovery Network / Range list, select it in the list and then click the Remove button. If a confirmation dialog box appears, click OK. 7. If you also want discovery to find other maker s RFC-1759 Printer-MIB compatible devices, select the check box next to the Enable Generic Device Discovery option in the Device Discovery section. Then click the Apply button. 19

4 Device Management 4 Device Management Use the procedures in this section to manage and configure devices on the network. Note that the appearance of the screen for device management and setup depends on the device type. See Network Management Utility online help for details about the functions described here. The following operation is explained using the Java mode. 4.1 Displaying the Device Management Screen 1. Click the down arrow button above the pane along the left side of the window, and then select Device Management on the list that appears. In the HTML mode, select Device Management and then click the Go button. This displays a Device Management menu that lists all managed devices. 20

4 Device Management 2. You can change the view of the list by double-clicking an item in the Device Management menu (single-clicking in the HTML mode). All Devices View: Shows all managed devices. Subnet View: Devices are arranged according to network address. Custom Group View: Devices are arranged according to custom group. See 6.10 Configuring Custom Group Settings (p. 46) for more information. My Device View: Shows the devices configured as My Device for the current registered user. See 6.11 Registering Usable Devices for Each User (p. 49) for more information. 3. In the Device List, double-click the device you want to select (single-click in the HTML mode). This displays a device panel in the pane on the right side of the window. Note that you cannot select a device that does not respond. Also note that clicking an icon in the device list immediately updates the status of the device. 21

4 Device Management 4.2 Device Panel Window The following shows the layout of the device panel, which is used for device management and setup. ➀ ➁ ➂ ➀ Buttons Each button represents a category of device management and setup functions. Clicking a button displays, in the area below the buttons, tabs for the functions associated with the applicable category. See 4.3 Functions (p. 23) for information about each button. ➁ Tabs The tabs provide sub-groupings of the functions that belong to the category selected with the category buttons. The appearance of each tab depends on the device type. ➂ Information and Setup Area This area shows details about the currently selected tab. 22

4 Device Management 4.3 Functions The following are the functions of the buttons that appear on the device management and setup screen. Status Displays a graphical representation showing device status and the types of options equipped. Network Displays tabs for configuring device network settings. System Displays detailed device information and allows configuration of device settings. Print Displays print settings. Scan Displays the status and settings of a scanner device. Count Displays printing, scanning and error counter values. These values represent counts for up to the past one year. Device Server Opens a new Web browser window and accesses the device s built-in Web setting page. Device Link A Device Link button is shown only during display of a device panel of device linked by Device Link Setting. Clicking the Device Link button displays the device panel of the linked device. For information about device link settings, see 6.8 Configuring Device Link Settings (p. 40). 23

5 Using Multi-Setting 5 Using Multi-Setting When there are multiple devices of the same type on the network under the control of the Network Management Utility server, you can obtain a template of settings from one of the devices and then use the template to apply the same settings to other devices of the same type. The following Multi-Setting procedure is explained using the Java mode. Displaying the Multi-Setting menu Click the down arrow button above the pane along the left side of the window, and then select Multi-Setting on the list that appears. If you are using the HTML mode, select Multi-Setting in the list, and then click the Go button. The devices that appear in the Multi-Setting menu depend on whether an administrator or registered user is logged in. Administrator: An administrator can retrieve a template and perform Multi- Setting from any device that is under the control of the Network Management Utility server. Registered User: A registered user can retrieve a template from any device that is under the control of the Network Management Utility server. The devices for which a registered user can perform Multi-Setting are limited to those assigned as custom groups when the user is registered. 24

5 Using Multi-Setting 5.1 Creating a Template 1. From the Multi-Setting menu, double-click the icon of the devices whose setting you want to make into a template (single-click when using the HTML Mode). 2. After checking to make sure that the name of the device you want to select is shown on the Multi-Setting screen title bar, click the Create button. 3. In the Template Name box, type the name you want for the template. 4. The tree under the Template Items icon shows settings that can be modified. Select the check boxes next to the settings that you want to include in the template you are creating. 5. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 6. You can use the following buttons to edit an existing template. Edit: For editing of template settings Copy: For copying template settings Remove: For deleting a template 25

5 Using Multi-Setting 5.2 Performing a Multi-Setting Operation To retrieve a template 1. On the Multi-Setting menu, double-click the icon of the device whose template you want to retrieve (single-click in the HTML mode). This displays the Multi-Setting screen. 2. On the Multi-Setting screen, select the template you want (when you are using the HTML mode, select the radio button next to the template name), and then click the Retrieve button. 3. On the displayed device list, select the radio button of the template whose settings you want, and then click the Retrieve button again. On the displayed Template Items icon tree, check the settings of the template. In the Java mode, clicking the Expand All button expands the entire tree. 4. After everything is the way you want, click the OK button. To apply the settings of a retrieved template 1. On the displayed device list, select the template of the device whose settings you want to apply for Multi-Setting (when using the HTML mode, select the template s radio button). Important! You cannot use a device template for Multi-Setting or display information about the template with the Information button if the template has never been retrieved. 2. After everything is the way you want, click the Restore button. 3. Select the Group radio buttons of the devices for to which you want to apply the template, and then click the Restore button again. 4. A confirmation message appears asking if you want to overwrite the settings of all the devices with the retrieved template settings you selected in step 3. 5. Click the OK button to replace the settings. Important! At this time, you cannot change any settings that must be made on a device-by-device basis (such as the network address). 26

6 Configuring Network Management Utility Settings 6 Configuring Network Management Utility Settings This section explains how to configure various Network Management Utility server settings. The following procedures are explained using the Java mode. Important! The settings that can be configured depend on whether an administrator, a registered user, or a guest is logged in. See Network Management Utility online help for details about the settings described here. Displaying the Server Setting menu Click the down arrow button above the pane along the left side of the window, and then select Server Setting on the list that appears. If you are using the HTML mode, select Server Setting in the list, and then click the Go button. The setting items that appear in the Server Setting menu depend on the privileges of your current log in. 27

6 Configuring Network Management Utility Settings 6.1 Preferences Use this screen to configure settings that control how Network Management Utility communicates with the devices on the network. Displaying the setting screen Double-click the Preference icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting Preference Preference. 28

6 Configuring Network Management Utility Settings To configure Preference settings 1. Configure the settings described below as required. Status Polling Interval Section Device List (min.): Type in the update interval, in minutes, for information about devices displayed in the device list. SNMP Communication Setting Section Timeout (sec.): Input the time in seconds that should be allowed until the Network Management Utility server obtains information from a device following an information request when there is an update of information of a device displayed in the device list. Retries: Input the number of retries that should be attempted when an attempt to obtain information from a device fails. 2. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 29

6 Configuring Network Management Utility Settings 6.2 Initializing Settings Use the procedures below to initialize Network Management Utility settings configured by an administrator or registered user. Displaying the Initialize screen Double-click the Initialize icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting Preference Initialize. 30

6 Configuring Network Management Utility Settings To initialize settings 1. Select the radio buttons next to one or more of the items described below, and then click the Apply button. Restore Preference Default: Selecting this option returns Preference screen settings configured by an administrator to their initial defaults. See 6.1 Preferences (p. 28) for more information. Remove All Registered Users: Selecting this option deletes all registered user information that was configured on the User List screen. See 6.9 Registering Users and Unregistering Users (p. 42) for more information. Custom Group Setting Initialize: Selecting this option deletes all group information configured on the Custom Group Setting screen. See 6.10 Configuring Custom Group Settings (p. 46) for more information. Remove All Devices: Selecting this option deletes all device information entered in the list on the List Manager screen. See 6.3 Selecting Managed Devices (p. 32) for more information. 2. In the Java mode, a dialog box appears confirming whether you really want to initialize the selected settings. Click the OK button to initialize. The confirmation dialog box does not appear in the HTML mode. 31

6 Configuring Network Management Utility Settings 6.3 Selecting Managed Devices Use the procedure below to select specific devices for management from among those discovered on the network. Only the devices selected here are listed as managed devices on the Device Management menu. Displaying the List Manager screen Double-click the List Manager icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager List Manager. To select managed devices 1. The devices discovered on the network are displayed on the List Manager screen. To refresh the device information on the list, click the button. 2. All discovered devices are initially selected as managed devices. To deselect a device, clear its check box in the Manage column. 3. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 32

6 Configuring Network Management Utility Settings 6.4 Removing a Managed Device You can use the List Manager screen to remove a device found on the network from the Network Management Utility database when you no longer need it. Displaying the List Manager screen Double-click the List Manager icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager List Manager. To remove a device 1. Click the down arrow button above the pane along the left side of the screen, and then select Remove Device on the list that appears. If you are using the HTML mode, select Remove Device in the control menu and then click the Go button. 2. On the list that appears, select the check box in the Remove column next to the device you want to remove. 3. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 33

6 Configuring Network Management Utility Settings 6.5 Specifying the Device Discovery Range Use this screen to specify the network range for device discovery. Displaying the Discovery Setting screen Double-click the Discovery Setting icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager Discovery Setting. Device Discovery section Auto Discovery: Select this check box to enable automatic rediscovery of devices on the network. Auto Discovery Interval (hour): When Auto Discovery above is checked, enter the auto discovery interval time in hours. Last Discovery Start Time: Shows the start time of device re-discovery. 34

6 Configuring Network Management Utility Settings Last Discovery Finish Time: Shows the finish time of device re-discovery. Start Discovery: Click the Start button to start device discovery. Enable Generic Device Discovery: Select this check box for discovery of RFC- 1759 Printer-MIB compatible devices. To add a network to the discovery range 1. On the Discovery Setting screen, click the Add button in the Discovery Network / Range section. Network setting items are shown in the Input Network Range section. 2. Type the IP address of the network you want to add into the Network Address boxes. 3. Type the subnet mask value of the network you want to add into the Subnet Mask box. 4. If you want to change the host address discovery range, input the start address into the Discovery From box, and the end address into the Discovery To box. 35

6 Configuring Network Management Utility Settings In the HTML mode, no values are input automatically into the Discovery From and Discovery To boxes, and they can be left blank, if you want. Leaving these boxes blank searches within the range specified by the Network Address and Subnet Mask boxes. If you want to specify a range, input the start address into the Discovery From box and the end address into the Discovery To box. 5. After everything is the way you want, click the Apply button. To clear all settings you have made on the setup screen, click the Cancel button. 6. If you also want discovery to find other maker s RFC-1759 Printer-MIB compatible devices, select the check box next to the Enable Generic Device Discovery option, and then click the Apply button. To remove a network from the discovery range 1. In the Discovery Network / Range list, click the network you want to remove from the discovery range and then click the Remove button. 2. In the Java mode, click the Finish button in the confirmation dialog box that appears. The confirmation dialog box does not appear in the HTML mode. This selected network is deleted from the list. When automatic device discovery fails Click the Start button in the Device Discovery section to restart network device discovery. Clicking the Start button while device auto discovery is in progress causes network discovery to restart from the beginning. 36

6 Configuring Network Management Utility Settings 6.6 Adding a Device Manually If a particular device is not detected when you click the Start button in the Device Discovery section during the procedure under 6.5 Specifying the Device Discovery Range (p. 34), you can add the device to List Manager manually by inputting its IP address on the Add Device screen. Displaying the Add Device screen Double-click the Add Device icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager Add Device. To add a device manually 1. On the Add Device screen, type the IP address of the device you want to add into the IP Address boxes. 2. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 37

6 Configuring Network Management Utility Settings Important! It can take to 20 or 30 seconds after you click the Apply button until the device is added. Wait until the procedure ends. In the Java mode, a dialog box appears to show the results of address assignment. In the HTML mode, the results appear on the Add Device screen. 38

6 Configuring Network Management Utility Settings 6.7 Assigning an IP Address to a Device Perform the procedure below to assign an IP address to a device. Note that before you can perform this procedure, you must first find out the MAC address of the network interface of the device to which your want to assign and IP address. Displaying the Assign IP Address screen Double-click the Assign IP Address icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager Assign IP Address. To assign an IP address to a device 1. Type the IP address you want to assign to the device into the IP Address boxes. 2. Type the MAC address of the device network interface into the MAC Address boxes. 3. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 39

6 Configuring Network Management Utility Settings Important! It takes some time after you click the Apply button for the IP address assignment to go into effect. In the Java mode, a dialog box appears to show the results of address assignment. In the HTML mode, the results appear on the Assign IP Address screen. 6.8 Configuring Device Link Settings When a device under the control of the Network Management Utility server is equipped with multiple NICs (such as a device that has both the printer NIC and the scanner NIC), Device Link Setting can be used to link their device panels. Displaying the Device Link Setting screen Double-click the Device Link Setting icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting List Manager Device Link Setting. 40

6 Configuring Network Management Utility Settings To link devices 1. After making sure that Link Devices is selected in the box at the top of the Device Link Setting screen, select the check boxes in the Link column next to the devices you want to link. 2. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. To unlink devices 1. Click the down arrow of the box at the top of the Device Link Setting Screen and select Unlink Devices on the list that appears. If you are using the HTML mode, select Unlink Devices from the list and then click the Go button. 2. On the device list, select the check boxes in the Unlink column next to the devices you want to unlink. 3. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. 41

6 Configuring Network Management Utility Settings 6.9 Registering Users and Unregistering Users Use the procedures in this section to register and unregister users on the Network Management Utility server. You can also specify passwords and e-mail addresses for registered users. Displaying the User List screen Double-click the User List icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting User List. A registered user can configure the settings described below. Device Settings A registered user can change the settings of devices that are associated with the custom group to which the register user belongs. When logged in as a registered user, the user can change the settings of a device whose custom group name has (Settable Device) displayed next to it on the Device Management screen. Network Management Utility Server Settings The following settings can be configured for the logged in user. Modification of registration settings 42

6 Configuring Network Management Utility Settings My Device selection on the My Device Setting screen Device Status Notification screen settings To register a user 1. On the User List screen, click the New button. This displays a User Setting section on the User List screen, which shows the settings that need to be configured to register a new user. 2. Configure settings for the items described below. User Name: Type in the user name. Password: Type in the user password. Retype Password: Re-input the password to confirm it. Custom Group: Select the custom group to be used by the user. E-mail Address: Type in the user e-mail address. 43

6 Configuring Network Management Utility Settings E-mail Notification (display only): This setting is turned on automatically whenever the Receive Device Status Notification check box is selected with the procedure under Configuring device status notification settings (p. 56). Note: Use this box to input supplementary information about the user. 3. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. To modify user registration settings 1. On the User List screen, click the user whose registration settings you want to modify. In the HTML mode, select the check box to the left of the name of the user. 2. Click the Edit button. This displays a User Setting section on the User List screen, which shows the user s current settings. 3. Make the changes you want. See To register a user (p. 43) for information about each of the items. 44

6 Configuring Network Management Utility Settings 4. After everything is the way you want, click the Apply button. To cancel your settings, click the Cancel button instead of Apply. To delete a user 1. On the User List screen, click the user you want to delete. In the HTML mode, select the check box to the left of the name of the user. 2. Click the Remove button. 3. If a confirmation dialog box appears, click the OK button to delete the user you selected. To cancel the delete operation, click the Cancel button instead of Apply. 45

6 Configuring Network Management Utility Settings 6.10 Configuring Custom Group Settings Use the procedures in this section to create custom groups of managed devices. Displaying the Custom Group Setting screen Double-click the Custom Group Setting icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting Custom Group Setting. To create a custom group 1. On the Custom Group Setting screen, click the New button. The Group Name box and the managed devices in the List Manager are displayed. 2. Type the group name into the Group Name box. 3. On the device list, select the check boxes in the Group column of the devices you want to include in the group, and then click the Apply button. To cancel the device selection, click the Cancel button instead of Apply. 46

6 Configuring Network Management Utility Settings To view custom group settings 1. On the Custom Group Setting screen, select the name of the group whose settings you want to view (in the HTML mode, select the check box to the left of the group name), and then click the View button. 2. This displays a list of devices included in the selected group. Note Click format. to output the table information as a file in the CSV To modify custom group settings 1. On the Custom Group Setting screen, select the name of the group whose settings you want to modify (in the HTML mode, select the check box to the left of the group name), and then click the Edit button. The Group Name box and the managed devices in the List Manager are displayed. 2. Make the changes you want. To rename a custom group Type the new group name into the Group Name box. To remove a device from the group Clear the check box in the Group column of the device you want to remove. To add a device to the group Select the check box in the Group column of the device you want to add. 3. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. 4. If you want to modify another custom group, select its group name on the Custom Group Setting screen, (in the HTML mode, select the check box to the left of the group name), and then click the Edit button. Next, repeat steps 2 and 3. 47

6 Configuring Network Management Utility Settings To copy a custom group 1. On the Custom Group Setting screen, select the name of group you want to copy (in the HTML mode, select the check box to the left of the group name), and then click the Copy button. 2. Type the name of the copy into the Group Name box. Important! The name you assign to the copy cannot be the same as the name of an existing custom group. Make sure the group name you assigned to the copy is a unique name. 3. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. To delete a custom group 1. On the Custom Group Setting screen, select the name of group you want to delete (in the HTML mode, select the check box to the left of the group name), and then click the Remove button. 2. If a confirmation dialog box appears, click the OK button to delete the custom group. To cancel the operation, click the Cancel button instead of Apply. 48

6 Configuring Network Management Utility Settings 6.11 Registering Usable Devices for Each User Of all the devices controlled by the Network Management Utility server, specific devices that come under control of each user can be registered in My Device. Displaying the My Device Setting screen Double-click the My Device Setting icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting My Device Setting. To configure device settings 1. On device list in the My Device Setting screen, select the check boxes in the My Device column of the devices you want to register to My Device. 2. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. 49

6 Configuring Network Management Utility Settings To remove a device from My Device 1. On device list in the My Device Setting screen, select the check boxes in the My Device column of the devices you want to remove from My Device View. 2. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. 50

6 Configuring Network Management Utility Settings 6.12 Specifying E-Mail Transmission/Reception Settings The SMTP and POP settings necessary for the transmission and reception of e-mail will be specified here. These settings are used by the following functions. Function for notifying the administrator/registered user by e-mail when an error/warning occurred with the device or when the unit has recovered from an error/warning ( 6.13 Specifying Settings for Device Status Notification, Server Information Notification and Command Mail Support (p. 54)) Command mail support and server information notification functions 6.13 Specifying Settings for Device Status Notification, Server Information Notification and Command Mail Support (p. 54) Function that allows the Network Management Utility server to obtain job history data ( 8 Obtaining Device Job History Data by E- mail and Viewing It (p. 69)) by e-mail Important! Before configuring the Network Management Utility e-mail setup, you must first create a Network Management Utility mail account on your mail server. Enter information about the Network Management Utility mail account into the E-mail Address (From), POP Account, and POP Password boxes. POP settings are not required (it is not necessary to obtain an account) when using device status notification and server information notification only. 51

6 Configuring Network Management Utility Settings E-mail transmission/reception settings Double-click the E-mail Function / Server icon (single-click in the HTML mode) to display the E-mail Function / Server screen. If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting E-mail Setting E-mail Function / Server. 1. Configure the E-mail Function Setting section settings as below. SMTP Server Address: Type in the SMTP server host name or IP address. SMTP Port Number: Type in the SMTP server port number. The default port number is 25. 52

6 Configuring Network Management Utility Settings POP before SMTP: Select this check box when the POP account and password must be verified before an SMTP transmission. The POP settings are required when using this function. POP3 Server Address: Type in the POP3 server host name or IP address. POP3 Port Number: Type in the POP3 server port number. The default port number is 110. E-mail Address (From): Type in the Network Management Utility server mail address. POP Account: Type in the Network Management Utility server POP account name. POP Password: Type in the Network Management Utility server POP account password. POP Interval (min.): Type in the POP server mail check interval, in minutes. The default interval is 10 minutes. 2. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. 53

6 Configuring Network Management Utility Settings 6.13 Specifying Settings for Device Status Notification, Server Information Notification and Command Mail Support The settings for the device status notification, for the server information notification and for the command mail support will be specified here. Important! Note that you need to configure mail settings before you can use these functions. See 6.12 Specifying E-Mail Transmission/ Reception Settings (p. 51) for more information. To specify the device status notification, server information notification and command mail support settings Double-click the E-Mail Function/Server icon (single-click in HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting E-Mail Setting E-Mail Function/Server. 54

6 Configuring Network Management Utility Settings Specify settings for the following in the E-mail Function Setting section. 1. Select the check boxes in the E-Mail Function Setting group to enable and disable the functions described below. Note that multiple options can be selected at the same time. Device Status Notification: When this option is selected, the Network Management Utility server sends the administrator and user e-mail whenever a device error or warning occurs, or when the copier recovers from an error or warning. 55

6 Configuring Network Management Utility Settings Server Information Notification: Selecting this option enables e-mail receipt of the following information by the administrator. - Notification when the total number of devices being managed exceeds 250 - Notification when an unsupported device is detected Command Mail Support: Selecting this options enables command mail receipt by the Network Management Utility server. See Command Mail Syntax (p. 59) for more information. 2. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. Configuring device status notification settings Use the procedure below to specify whether or not the currently logged in user should receive device status notification mail from the Network Management Utility server. To configure device status notification settings Double-click the Device Status Notification icon (single-click in the HTML mode). 56

6 Configuring Network Management Utility Settings If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting E-Mail Setting Device Status Notification. 1. To enable receipt of device status notification mail, configure the Notification Setting section settings as described below. Receive Device Status Notification: Select this check box to enable receipt of device status notification mail. Before you can select this check box, the mail address of the currently logged in user must be registered with the procedure under To register a user (p. 43). 57

6 Configuring Network Management Utility Settings Important! An administrator can receive status notification mail of all the devices controlled by the Network Management Utility server. A registered user, on the other hand, can receive status notification mail of only devices included in the custom group assigned to the user during user registration. In order to receive mail, the e-mail address of the logged in user must be registered on the Network Management Utility server. User Name (display only): Shows the user name of the currently logged in user. E-mail Address (display only): Shows the e-mail address of the currently logged in user. See To register a user (p. 43) for more information. E-mail Language: Click the E-mail Language down arrow and then select the e-mail language from the list that appears. The languages you can select here are those that are supported by the Network Management Utility server. The selection of languages can be expanded by adding plug-ins. 2. In the Status to Notify section, select the device errors and warnings for which you want to receive mail. In the Recovery to Notify section, the contents of the e-mails that you wish to receive when the unit recovers from an error can be set separately for a device error and for a warning. Note, however, that Receive Device Status Notification check box of the Notification Section must be selected before you can change the settings of the Status to Notify section. Error Fatal Error Paper Jam Warning Low Toner Low Paper 58

6 Configuring Network Management Utility Settings Error Toner Empty Paper Empty Output Full Device Missing Other Error Warning Output Near Full Off Line Overdue PM Other Warning Response Error 3. After everything is the way you want, click the Apply button. To cancel the operation, click the Cancel button instead of Apply. Command Mail Syntax To: <Network Management Utility server mail address> Subject: get <option> <device IP address> Body Text: <blank> Example: When the device IP address is 192.9.200.100 Information Obtained by Mail Command Example Subject Device Status get -s 192.9.200.100 Device Network get -n 192.9.200.100 Configuration Information System Information get -y 192.9.200.100 Device Detailed Information get -d 192.9.200.100 Scanner Information get -c 192.9.200.100 Jam Count get -j12 192.9.200.100 Error Count get -e4 192.9.200.100 Managed Device List get -l Important! Always send command mail from the registered mail address of the user. Command mail sent from an unregistered mail address is ignored. 59

6 Configuring Network Management Utility Settings 6.14 Checking the Network Management Utility Version The version screen shows information about the Network Management Utility version. Displaying the Version screen 1. Double-click the About icon (single-click in the HTML mode). If you are using a Java mode and the Server Setting menu tree is not expanded, double-click the following icons: Server Setting About. 2. After reading the contents of the window, close it. 60

7 Centralized Management for Controlling Multiple Servers 7 Centralized Management for Controlling Multiple Servers If multiple Network Management Utility servers exist, the device information can be viewed by accessing each Network Management Utility server. However, this reduces the operating efficiency. Therefore, in this case, by linking all Network Management Utility servers, all device information can be viewed by accessing just one of the servers. Note A single Network Management Utility server can manage up to 250 devices. In order to manage 251 or more devices, two or more servers are required, which demonstrates the effectiveness of the server-linking function. Centralized management is possible only between Network Management Utility v5.0 or greater servers only. 61

7 Centralized Management for Controlling Multiple Servers When servers are linked, each server that is linked provides the other servers with information of the devices that it is managing. As a result, each server can display information about all of the devices. Therefore, just by accessing any one of the linked Network Management Utility servers from a Network Management Utility client, all device information can be viewed. Group of linked Network Management Utility servers Network Management Utility v5.0 server Device A Device B Device C Network Management Utility v5.0 server Device D Device E Device F Viewing Device G Device H Device I Network Management Utility v5.0 server Network Management Utility client Device A Device B Device C Device D Device E Device F Device G Device H Device I 62

7 Centralized Management for Controlling Multiple Servers 7.1 Linking With Other Network Management Utility Servers You can link to another Network Management Utility server from the Network Management Utility server that you are currently logged into. 1. Click the down arrow button above the pane along the left side of the window, and then select Associated Server in the list that appeared. If you are using the HTML mode, select Associated Server in the list, and then click the Go button. 2. Double-click the Associated Server icon (single-click in HTML mode). 63

7 Centralized Management for Controlling Multiple Servers 3. Click the New button to display a screen for linking servers. Specify the necessary settings. IP Address: Type in the IP address of the Network Management Utility server to be linked. Port Number: Type in the port number of the Network Management Utility server to be linked. (The default port number is 9090.) 4. Click the Apply button. To cancel the operation, click the Cancel button instead. 64

7 Centralized Management for Controlling Multiple Servers 7.2 Specifying Network Management Utility Server Information You can specify the information about the Network Management Utility server where you are currently logged in to be broadcast to other Network Management Utility servers. 1. Double-click the This Server Information icon (single-click in the HTML mode) in the Associated Server menu tree to display the settings screen. 2. Type in the information. Server Nickname: Type in the name of the Network Management Utility server where you are currently logged in. Server Location: Type in the location of the Network Management Utility server where you are currently logged in. IP Address (display only): This box shows the IP address of the Network Management Utility server where you are currently logged in. 65

7 Centralized Management for Controlling Multiple Servers Port Number (display only): This box shows the port number of the Network Management Utility server where you are currently logged in. Discovery Network Range (display only): This box shows the discovery network range covered by the Network Management Utility server where you are currently logged in. For details on specifying the discovery network range, refer to 3.4 Specifying the Discovery Range (p. 18). Administrator E-mail Address (display only):this box shows the e-mail address of the administrator of the Network Management Utility server where you are currently logged in. This box shows the administrator e-mail address specified in 6.9 Registering Users and Unregistering Users (p. 42). 3. Click the Apply button. To cancel the operation, click the Cancel button instead. 66

7 Centralized Management for Controlling Multiple Servers 7.3 Viewing Device Information From a Network Management Utility Client The list of devices managed by each server that is linked can be combined and displayed. 1. Double-click the Associated Server List icon (single-click in the HTML mode) in the Associated Server menu tree to display the Associated Server List screen. 2. From the list of linked servers in the Associated Server List screen that appeared, select the check box next to each server whose device list you wish to view. 3. Click the Device List button. 4. Click the View Setting button to select the items that you wish to view. 5. Click the Filter button to filter the devices to be displayed. Note Double-click a Network Management Utility server displayed in the Associated Server List screen (in the HTML mode, click the Go button) to log into the server. 67

7 Centralized Management for Controlling Multiple Servers 7.4 Unlinking a Server The link to another Network Management Utility server can be removed. 1. Double-click the Associated Server List icon (single-click in the HTML mode) in the Associated Server menu tree to display the Associated Server List screen. 2. Select the Network Management Utility server to be unlinked. 3. Click the Remove button. 68

8 Obtaining Device Job History Data by E-mail and Viewing It 8 Obtaining Device Job History Data by E-mail and Viewing It Network Management Utility receives e-mail from each device that contains job history data, and maintains records of job histories (prints, copies, receives, sends) for each device. Job history data can be viewed about each device as required. Job history data e-mail is sent automatically whenever a job (print, copy, send, receive) is generated. By viewing the job history data, you can tell who performed each type of process (setting). Important! Note that you need to configure mail settings before you can use this function. See 6.12 Specifying E-Mail Transmission/ Reception Settings (p. 51) for more information. Mail server E-mail (containing job history data) E-mail (containing job history data) Device that supports job history data send Network Management Utility v5.0 server 69

8 Obtaining Device Job History Data by E-mail and Viewing It Job history data screen Devices that support job history data send For details about supporting devices, contact the dealer from whom the printer was purchased. 70

8 Obtaining Device Job History Data by E-mail and Viewing It 8.1 Specifying Initial Network Management Utility Server Settings for Using Job History Data Send 1 1. Click the down arrow button above the pane along the left side of the window, and then select Server Setting in the list that appeared. If you are using the HTML mode, select Server Setting in the list, and then click the Go button. 2. Double-click the E-mail Setting icon, then the E-mail Function / Server icon (single-click in the HTML mode) in the Server Setting menu tree. 3. Select the check box next to the Job Log Viewer. 4. Click the Apply button. 71

8 Obtaining Device Job History Data by E-mail and Viewing It 8.2 Specifying Initial Network Management Utility Server Settings for Using Job History Data Send 2 1. Click the down arrow button above the pane along the left side of the window, and then select Job Log Viewer in the list that appeared. If you are using the HTML mode, select Job Log Viewer in the list, and then click the Go button. 2. Double-click the Server Setting icon (single-click in the HTML mode) in the Job Log Viewer menu tree. 3. Specify the settings for the following parameters. Enable Job Log Viewer (display only): This check box is selected automatically whenever the Job Viewer check box is selected on the E-mail Function/Server screen. 72

8 Obtaining Device Job History Data by E-mail and Viewing It Term of validity of mail (Day) and Setting Time: This setting protects against the device sending e-mail even though the Network Management Utility server is down for an extended period. Specify how many days of job history data send failures should be allowed before further sending is disabled. For example, if 20 is specified, the device will send e-mail messages for 20 days. The Network Management Utility server will access the device every day at the time specified with Setting Time and update the setting. As long as the setting can be updated and device setting remains at 20, the device will not stop sending e-mail messages. If the Network Management Utility server is shut down, the device will stop sending e-mail messages after 21 days since the device setting cannot be updated. (However, if the Network Management Utility server is restarted within 20 days and the device setting is updated, the device setting is again set to 20.) Preservation Term: Specify how long job history data should be maintained. 73

8 Obtaining Device Job History Data by E-mail and Viewing It 8.3 Specifying Initial Device Settings for Using Job History Data Send Perform the following steps to specify initial device settings and allow use of job history data send. 1. Double-click the Device Setting icon (single-click in the HTML mode) in the Job Log Viewer menu tree. The devices compatible with this function appear in the list. 2. Select a device to be managed with this function, and then click the OK button. 74

8 Obtaining Device Job History Data by E-mail and Viewing It 3. Specify the settings for the following parameters. Enable Job History: Select this check box to use the job history data send function. E-mail Address (From): Type in the e-mail address of the device. SMTP Server Address: Type in the IP address of the SMTP server that will be used when the device sends e-mail messages to the Network Management Utility server. SMTP Server Port: Type in the port number of the SMTP server that will be used when the device sends e-mail messages to the Network Management Utility server. 75

8 Obtaining Device Job History Data by E-mail and Viewing It E-mail Address (Send To): Type in the e-mail address of the Network Management Utility server. Term of validity of mail (Day): Shows the current Term of validity of mail (Day) for the device. 76

8 Obtaining Device Job History Data by E-mail and Viewing It 8.4 Viewing Job History Data Perform the steps below to view the job history data currently maintained on the Network Management Utility server. Information is available for all devices whose Enable Job History check box is selected. See 8.3 Specifying Initial Device Settings for Using Job History Data Send (p. 74) for more information. 1. Double-click the Job History icon (single-click in the HTML mode) in the Job Log Viewer menu tree. The devices managed with this function appear in the list. 2. Click the device whose job history data you want to view. (If you are using the HTML mode, select the device, and then click the OK button.) 77

8 Obtaining Device Job History Data by E-mail and Viewing It 3. The Condition Setting screen appears. Specify the range to be viewed, and then click the OK button. Job Function: Term: Select whether to display all jobs, only copy jobs, only print jobs, only receive send jobs or only send jobs. Specify the range to be displayed. 78

8 Obtaining Device Job History Data by E-mail and Viewing It 4. The job history for the device is displayed. Note Click format. to output the table information as a file in the CSV 79

8 Obtaining Device Job History Data by E-mail and Viewing It 8.5 Changing the Job History Data List View The job history items that are displayed can be changed. 1. On the job history list that appears, click the View Setting button. 2. Select the check boxes for the items that you wish to display. 80