Release 8.5 Revised: 6/20/13 See the Quick Start for Installing and Configuring Cisco Unified MeetingPlace Release 8.5 module for information about the order in which to install and configure the Cisco Unified MeetingPlace Release 8.5 components. Before starting the installation of your Cisco Unified MeetingPlace system, be sure you have read the Planning Guide for Cisco Unified MeetingPlace 8.5 and understand all the Cisco Unified MeetingPlace components required for your deployment. This module includes information specifically for installing either the Application Server, the Cisco WebEx Node, or the Web Server (Release 8.5.2 or later), on a virtual machine. The virtual machine must be running on a VMware ESXi host on a Cisco UCS B-Series or UCS C-Series Server. VMware ESXi Release 4.1 is supported for Cisco Unified MeetingPlace Release 8.5.1 through 8.5.4. VMware ESXi Release 5.0 and 5.0 Update 1 are only supported for Cisco Unified MeetingPlace Release 8.5.5 (8.5 MR3). For more information on specific models, see System Requirements for Cisco Unified MeetingPlace Release 8.5 document at http://www.cisco.com/en/us/products/sw/ps5664/ps5669/products_device_support_tables_list.html For information on Unified Communications virtualization, see http://docwiki.cisco.com/wiki/unified_communications_virtualization The Cisco WebEx Node for MCS described in this module is an optional component of the Cisco Unified MeetingPlace system. It is not to be confused with the Cisco WebEx Node for ASR and cannot be used for a WebEx SaaS implementation. You will use the VMware vsphere Client in this module. Refer to the vsphere Client documentation for information on installing this component. Requirements for Installing Cisco Unified MeetingPlace on a Virtual Machine, page 2, page 4 Virtual Machine Considerations, page 12 1
Requirements for Installing Cisco Unified MeetingPlace on a Virtual Machine Requirements for Installing Cisco Unified MeetingPlace on a Virtual Machine The only Cisco Unified MeetingPlace components that may be installed on a virtual machine, with a VMware ESXi host, are the Application Server, the Cisco WebEx Node, and the Web Server. VMware ESXi Requirements, page 2 Virtual Machine Settings, page 3 VMware ESXi Requirements These are the minimum requirements for the machine that will host VMware ESXi. The information in this module includes information about the installation of VMware ESXi. If you have already installed it, make sure the physical server meets these requirements: Cisco UCS 240 M3 Server Minimum of four 500 GB hard drives per physical server All four drives in one drive group Maximize the block size to enable the largest capacity per logical drive Cisco UCS 220 M3 Server Minimum of four 500 GB hard drives per physical server All four drives in one drive group Maximize the block size to enable the largest capacity per logical drive Cisco UCS C210 M2 Server Minimum of five 300 GB hard drives to six 148 GB hard drives per physical server Two drives in the first drive group for the ESXi host Remaining drives used as the data store for the virtual machine Maximize the block size to enable the largest capacity per logical drive Cisco UCS C200 M2 Server (Release 8.5.2 or later) Minimum of four 300 GB hard drives per physical server All four drives in one drive group Maximize the block size to enable the largest capacity per logical drive Cisco UCS B200 M2 Server Minimum of two 146 GB hard drives per physical server Both drives in the one drive group for the ESXi host Maximize the block size to enable the largest capacity per logical drive Cisco UCS B200 M3 Server Minimum of two 500 GB hard drives per physical server 2
Requirements for Installing Cisco Unified MeetingPlace on a Virtual Machine Both drives in the one drive group for the ESXi host Maximize the block size to enable the largest capacity per logical drive Confirm the size and configuration of the data store that is allocated to provision the node (Cisco UCS C240 M3, UCS 220 M3, UCS C210 M2 Server or UCS B-Series Server) Application Server, Cisco WebEx Node for MCS, or Web Server Standard or Enterprise Plus license for ESXi 5.0 and 5.0 Update 1 (Release 8.5.5 [8.5 MR3] or Enterprise Plus license for ESXi 4.1 (Cisco UCS C200 M2 Server) Application Server, Cisco WebEx Node for MCS, or Web Server Standard or Enterprise Plus license for ESXi 5.0 and 5.0 Update 1 (Release 8.5.5 [8.5 MR3] or Standard or Enterprise Plus license for ESXi 4.1 Cisco UCS Servers do not support co-resident virtual machine images. You cannot install a virtual machine with a Cisco Unified MeetingPlace component if you already have another Cisco Unified MeetingPlace component or a virtual machine image of another application, such as Cisco Unified Communications Manager or Cisco Unity Connection, installed on the same physical server. Related Topics http://www.cisco.com/en/us/partner/products/ps10493/tsd_products_support_series_home.html Virtual Machine Settings The virtual machine must have the following minimum requirements: (Cisco UCS C220 M3 Server or UCS 240 M3 Server) Application Server and Cisco WebEx Node for MCS: 8 vcpu, 8 GB RAM, and a 300GB hard drive. (Cisco UCS C210 M2 Server or UCS B-Series Server) Application Server and Cisco WebEx Node for MCS: 8 vcpu, 8 GB RAM, and a 300GB hard drive. (Cisco UCS C200 M2 Server) Application Server and Cisco WebEx Node for MCS: 4 vcpu, 8 GB RAM, and a 300GB hard drive. Web Server: 4 vcpu, 4 GB RAM, and a 250GB hard drive. Install one virtual machine, per blade, on a Cisco UCS B-Series or C-Series Server. Be sure your LAN connection supports at least 1 Gb/s (gigabits per second) connection. Be sure your vsphere Client supports at least 1 Gb/s (gigabits per second) connection. One virtual NIC is required. The Cisco Unified MeetingPlace system does not support: Snapshots or restoring a Cisco Unified MeetingPlace system from a snapshot VMotion Cloning a virtual machine Resource pools 3
1. Configuring RAID Settings on the UCS B-Series or C-Series Server, page 4 2. Installing VMware ESXi, page 6 3. Complete one of the following, depending on which Cisco Unified MeetingPlace component you are installing: Creating a Virtual Machine For the Application Server or the Cisco WebEx Node for MCS, page 8 Creating a Virtual Machine For the Web Server, page 9 4. Installing VMware Tools, page 10 Configuring RAID Settings on the UCS B-Series or C-Series Server UCS B-Series Server UCS C210 M2 Server Complete this procedure to configure RAID on the physical machine. If you have already configured and installed ESXi, then check your RAID settings. If the RAID settings do not meet the minimum requirements, then you need to reconfigure RAID and install ESXi again. In this procedure, you are creating logical drives (volumes) on the physical drives. Except for the UCS C200, the UCS C220 M3 and the UCS C240 M3, use the first two physical drives to create a RAID 1 partition for ESXi. Use the remaining drives to create a RAID 5 partition for the virtual machine data store. UCS B-Series Server, page 4 UCS C210 M2 Server, page 4 UCS C200-M2, UCS C220-M3, and UCS C240-M3 Servers, page 5 See http://www.cisco.com/en/us/partner/products/ps10280/prod_installation_guides_list.html for detailed information about this server. Make sure that you have created a data store for the Cisco Unified MeetingPlace system for the virtual machine. See http://www.cisco.com/en/us/partner/products/ps10493/prod_installation_guides_list.html for detailed information about this server. For detailed information on the utility used in this procedure, see the LSI MegaRAID SAS Software User s Guide (for LSI MegaRAID) at http://www.cisco.com/en/us/docs/unified_computing/ucs/3rd-party/lsi/mrsas/userguide/lsi_mr_sas _SW_UG.pdf. 4
Step 4 Step 5 Step 6 Boot your physical machine and select Ctrl-H to get to the LSI Logic MegaRAID SCSI WebBIOS Configuration Utility. Select the Configuration Wizard and select New Configuration. Select Yes and clear the configuration. Select Manual Configuration and make a drive group by selecting the first two drives and Add to Array. Put them into the first drive group and select Accept DG. You are using this data store for the installation of ESXi. Select the second drive group. Select the remaining drives and Add to Array. You are using this data store for the virtual machine. Select the first drive group and Add to SPAN. Configure this drive group as RAID level RAID 1 and select the following: Default write: Always Write Back Read: Ahead Disk Cache: Enable Select the second drive group and Add to SPAN. Configure the second drive group as RAID level RAID 5 and select the following: Default write: Always Write Back Read: Ahead Disk Cache: Enable Step 7 Ensure that Select Size corresponds to the RAID size for RAID 5. Step 8 Step 9 0 Save your configuration and select Initialize. Select Home and Exit the configuration utility. Reboot the physical server. What To Do Next Installing VMware ESXi, page 6 UCS C200-M2, UCS C220-M3, and UCS C240-M3 Servers See http://www.cisco.com/en/us/partner/products/ps10493/prod_installation_guides_list.html for detailed information about the UCS C200-M2 server. See http:/www.cisco.com/en/us/docs/voice_ip_comm/cucm/virtual/cucm_bk_ca526319_00_cucm-onvirtualized-servers.html for detailed information about the UCS C220-M3 and UCS C240-M3 servers. For detailed information on the utility used in this procedure, see the LSI MegaRAID SAS Software User s Guide (for LSI MegaRAID) at http://www.cisco.com/en/us/docs/unified_computing/ucs/3rd-party/lsi/mrsas/userguide/lsi_mr_sas _SW_UG.pdf. 5
Step 4 Boot your physical machine and select Ctrl-H to get to the LSI Logic MegaRAID SCSI WebBIOS Configuration Utility. Select the Configuration Wizard and select New Configuration. Select Yes and clear the configuration. Select Manual Configuration and make a drive group by selecting all four drives and Add to Array. Select Accept DG. Select the drive group and Add to SPAN.Configure the drive group as RAID level RAID 5 and select the following: Default write: Always Write Back Read: Ahead Disk Cache: Enable Step 5 Ensure that Select Size corresponds to the RAID size for RAID 5. Step 6 Step 7 Step 8 Save your configuration and select Initialize. Select Home and Exit the configuration utility. Reboot the physical server. What To Do Next Installing VMware ESXi, page 6 Installing VMware ESXi VMware ESXi must be at Release 4.1 (Cisco Unified MeetingPlace Release 8.5.1 through 8.5.4) or 5.0 or 5.0 Update 1 (Release 8.5.5 only). For detailed instructions, see: Cisco UCS C-Series Servers VMware Installation Guide http://www.cisco.com/en/us/partner/docs/unified_computing/ucs/os-install-guides/vmware/cser IES-VMWARE_chapter_011.html Cisco UCS B-Series Servers VMware Installation Guide http://www.cisco.com/en/us/partner/docs/unified_computing/ucs/os-install-guides/vmware/bser IES-VMWARE_chapter_011.html Insert the VMware ESXi media into the CD-ROM drive of the physical server, or connect an external USB device that can be utilized as a physical drive. When the boot screen comes up, select ESXi installer. Select the first drive group (RAID 1) for the ESXi installation. 6
Step 4 Step 5 Step 6 Step 7 Step 8 When the ESXi installation is complete, select Reboot. The installer loads the VMware hypervisor. Customize your ESXi installation. a. Configure your password for the ESXi host. b. Set up the network configuration for your ESXi host and test it: IP Configuration DNS Configuration Custom DNS Suffixes Using the VMware vsphere Client, sign in to your ESXi host as the root user. Select the Summary tab and confirm your virtual machine settings. Complete one of the following: UCS C210 M2 Server and UCS B-Series Server Right-click the data store for the virtual machine and Delete this data store. UCS C220 M3 Server and UCS C240 M3 Server Right-click the data store for the virtual machine and Delete this data store UCS C200 M2 Server Right-click the data store and Delete this data store. You are deleting the virtual machine data store, not the ESXi host data store. The ESXi host data store is on a different partition, and is unaffected by the deletion of the partition containing the virtual machine data store. Step 9 0 1 Add this data store a second time, to maximize the block size and enable the largest capacity per logical drive. a. Select the Configuration tab. b. Select Storage, then select Add Storage. c. Select Disk/LUN. d. Select Use free space. e. Select the maximum block size (8 MB). Set up an NTP Server. a. Select the Configuration tab. b. Select Networking. c. Select Time Configuration. Disable Large Receive Offload (LRO). If you install the Cisco Unified MeetingPlace system on a virtual machine, then you may experience slow TCP performance on a virtual machine running on the VMware ESXi host. To fix this problem, complete the following. a. Select the Configuration tab. b. Select Advanced Settings. c. Select Net and scroll down to a little more than halfway down the list. d. Change the following parameters from 1 to 0. 7
Net.VmxnetSwLROSL Net.Vmxnet3SwLRO Net.Vmxnet3HwLRO Net.Vmxnet2SwLRO Net.Vmxnet2HwLRO e. Select OK. 2 3 4 Put the ESXi host into maintenance mode, then reboot the ESXi host to activate these changes. Following the reboot, sign in to the vsphere Client. Add the ESXi host, that you just created, to vcenter. What To Do Next Creating a Virtual Machine For the Application Server or the Cisco WebEx Node for MCS, page 8 Creating a Virtual Machine For the Web Server, page 9 Release 8.5 supports a maximum of one virtual machine per physical server. Creating a Virtual Machine For the Application Server or the Cisco WebEx Node for MCS Before You Begin Be sure you have installed the appropriate VMware license before creating a virtual machine. After the ESXi host has been added, navigate to it and create a New Virtual Machine. Select Custom, then create a name for your new virtual machine. Select the data store (virtual machine data store for the UCS C-Series Server or UCS B-Series Server) as the data store for your virtual machine. Step 4 Select Virtual Machine Version: 8. Step 5 Step 6 Step 7 Step 8 Step 9 0 1 2 Select Linux as the operating system and the version as Red Hat Enterprise Linux 4 (32-bit). Select 8 (4 for the UCS 200) for the number of virtual processors. Select 8 GB for the memory size. Select 1 NIC on the VM Network and a E1000 Adapter. Select LSI Logic Parallel for the SCSI Controller. Select Create a new virtual disk. Select a disk size capacity of 300 GB. Use SCSI (0:0) as the virtual device node. 8
3 Review your settings and make any necessary changes. Select Finish. What To Do Next Powering on a Virtual Machine, page 10 Then install the Cisco Unified MeetingPlace component: Application Server Installing the Cisco Unified MeetingPlace Application Server Software Cisco WebEx Node for MCS Installing the Cisco WebEx Node for MCS Complete Installing VMware Tools, page 10. Creating a Virtual Machine For the Web Server Before You Begin Be sure you have installed the VMware Standard license before creating a virtual machine. After the ESXi host has been added, navigate to it and create a New Virtual Machine. Select Custom, then create a name for your new virtual machine. Select the data store (virtual machine data store for the UCS C-Series Server or UCS B-Series Server) as the data store for your virtual machine. Step 4 Select Virtual Machine Version: 8. Step 5 Step 6 Step 7 Step 8 Step 9 0 1 2 3 Select Microsoft Windows as the operating system and the version as Microsoft Windows Server 2003, Standard Edition (32-bit). Select 4 for the number of virtual processors. Select 4GB for the memory size. Select 1 NIC on the VM Network and a E1000 Adapter. Select LSI Logic Parallel for the SCSI Controller. Select Create a new virtual disk. Select a disk size capacity of 250 GB. Use SCSI (0:0) as the virtual device node. Review your settings and make any necessary changes. Select Finish. What To Do Next Be sure to install the Cisco Unified MeetingPlace Windows operating system on the virtual machine, and set up the appropriate networking, before installing the Web Server software. Installing the Cisco Unified MeetingPlace Operating System on a Cisco UCS Server in the Installing the Cisco Unified MeetingPlace Web Server Software 9
Then continue by installing the Cisco Unified MeetingPlace Web Server How to Install the Cisco Unified MeetingPlace Web Server Software Powering on a Virtual Machine, page 10 Complete Installing VMware Tools, page 10. Powering on a Virtual Machine Sign in to the vsphere Client. Navigate to the newly created virtual machine and right click Open Console to open a console window for the virtual machine. From the console window, select VM > Power > Power On to power on the virtual machine. What To Do Next Install the Cisco Unified MeetingPlace component: Application Server Installing the Cisco Unified MeetingPlace Application Server Software Cisco WebEx Node for MCS Installing the Cisco WebEx Node for MCS Web Server Installing the Cisco Unified MeetingPlace Web Server Software Complete Installing VMware Tools, page 10. Installing VMware Tools Install VMware tools to avoid performance degradation that may occur in the system, in certain circumstances. Installing VMware Tools with the Tar Installer, page 10 Installing VMware Tools on a Windows Guest, page 11 Installing VMware Tools with the Tar Installer Refer to the VMware documentation( http://www.vmware.com) for complete details on this procedure. As you are using the command-line interface, no X window components were installed. Therefore, you can safely ignore any error messages about X window components. Power on the virtual machine if it is not already powered on. 10
Step 4 Step 5 Step 6 Step 7 In the virtual machine console window, sign in to the Application Server command-line interface as the root user. Select VM > Guest > Install/Upgrade VMware Tools. Select Interactive Tools Upgrade, then OK to the confirmation message. a. As the root user, mount the CD-ROM to access it: mount /dev/cdrom /mnt/cdrom b. Go to the /tmp directory: cd /tmp c. Uncompress the content of the VMware tools package. tar zxpf /mnt/cdrom/vmwaretools<version_number>.tar.gz This extracts the content to the /tmp directory. Go to the vmware-tools-distrib directory: cd vmware-tools-distrib/ Install VMware tools:./vmware-install.pl Select Enter and follow the VMware Tools instructions and accept all the default answers until the installation is complete. Ignore any messages or options related to X windows. Reboot the Application Server by entering reboot. Installing VMware Tools on a Windows Guest Refer to the VMware documentation( http://www.vmware.com) for complete details on this procedure. Step 4 Step 5 Step 6 Power on the virtual machine if it is not already powered on. Open the virtual machine console window and sign in as an MPAdministrator. Select VM > Guest > Install/Upgrade VMware Tools. Complete one of the following: If AutoRun is enabled, select Interactive Tools Upgrade, then OK to confirm that you want to install VMware Tools and launch the InstallShield wizard. If AutoRun is not enabled, manually launch the VMware Tools installer by selecting Start > Run and entering D:\setup.exe, where D: is your first virtual CD-ROM drive. Alternately, open My Computer, right-click on the CD/DVD drive and select AutoPlay. Follow the on-screen instructions until the VMware Tools installation is complete. Reboot the virtual machine. 11
Virtual Machine Considerations Virtual Machine Considerations Accessing the Console on a Virtual Machine, page 12 Moving a Virtual Machine Image, page 12 Accessing the Console on a Virtual Machine When accessing the console through a SSH session, you may experience intermittent failures because of network latency. One possible problem is unintended repeated characters. To reduce these effects, follow the procedure for Repeated Characters when Typing in Remote Console for the VMware ESX product in the VMware Knowledge Base (KB). If you incorrectly type the mpxadmin password 3 times when starting a SSH session to the Application Server, then the mpxadmin account is locked. To unlock the account, see Changing or Recovering the Password for the mpxadmin Account on the Application Server at http://www.cisco.cpme/en/us/docs/voice_ip_comm/meetingplace/8_5/english/administration/passwor d_recovert.html. Once the command completes, sign out and retry the SSH session. Moving a Virtual Machine Image A virtual machine comprises a set of files, usually in a directory named for that specific virtual machine. If you want to move your virtual machine to another host, then complete one of the following procedures, depending on the storage for your virtual machine: Moving a Virtual Machine Image on Local Storage, page 12 Moving a Virtual Machine Image on a SAN, page 12 For additional information, search for moving a virtual machine on the VMware web site. Moving a Virtual Machine Image on Local Storage Complete the following if you are moving a virtual machine image with a local data store. Refer to the VMware documentation( http://www.vmware.com) for complete details on each of these tasks. Perform the following tasks in this order: 1. Download the VMware vcenter Converter from the VMware site, http://www.vmware.com. 2. Power off the virtual machine and use the vcenter Converter to move the virtual machine files from the local storage of one host to the other host. Moving a Virtual Machine Image on a SAN Complete the following if you are moving a virtual machine image stored on a SAN. Both the original host and the new host must be connected to the same SAN and visible to the same LUN. 12
Virtual Machine Considerations Refer to your VMware documentation( http://www.vmware.com) for complete details. Perform the following tasks in this order: 1. Power off the virtual machine. 2. Remove the virtual machine image from the inventory of the original host. Caution Be sure to remove the virtual machine from the host s inventory, and not from the disk itself. 3. Navigate to the virtual machine folder on the data store. Right-click the.vmx file and add it to the virtual machine inventory on the new host. 13
Virtual Machine Considerations 14