Enterprise Network Test Strategies for Network Availability and Performance. A Sitaramaiah Director Fluke Networks India

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Enterprise Network Test Strategies for Network Availability and Performance A Sitaramaiah Director Fluke Networks India 1

Why is Enterprise Network Testing becoming increasingly important? IT is increasingly deployed by enterprises Becoming a key competitive differentiator Being deployed as Customer satisfaction is means to customer retention Applications are becoming more and more Web and IP enabled Convergence of Voice, data and Video on Network is enabling collaboration to ensure faster and better response to customer needs ROI on investment in IT is being more demanded by Business Managers alignment of business and IT objectives is more imperative like never before 2

Three Laws of Networking #1 - Networks Never Go Slower Plan for higher speeds, increased throughput, reduced response time #2 - Networks Never Get Smaller Plan for more users, more traffic, more capacity, Integrate customers, supply chain #3 - Networks Never Stay the Same Plan for flexibility, reconfiguration, manageability 3

A Simple framework for Enterprise Network Test Troubleshooting approach Aimed at front-end network engineers responsible for network troubleshooting and auditing to help recover from problems A reactive approach to network management Need to equip network engineers with tools to troubleshoot physical layer (copper, optical fiber and wireless) as well as logical (Data link and Network layer) layer issues Network Analysis and Monitoring approach Aimed at Network Managers who plan and provide for Network performance A proactive approach to Network management Aims to prove it is not the network SLA focused approach to Enterprise Performance Management Aimed at CIOs and Network Managers to ensure availability and delivery of applications over enterprise networks Service / SLA focused approach Goes beyond traditional practice of ensuring network availability / uptime 4

A simple framework for Enterprise Network Test 5 Traditional Focus of Enterprise Network Test Availability Performance Network Network + Application

Availability Vs. Performance Traditional DCI / SI focus in India on Enterprise testing LAN Cabling Certification driven by Cabling OEM Warranty Cable Plant and Test result documentation Network Turn-up is a thankless job No prevalent LAN Acceptance testing practices AMCs focus on reacting to and fixing breaks Challenge Enterprise Customers want to know How can I make informed decisions on upgrades? What is normal on my network? Is it a network or server or application problem? Where is the traffic and Who is causing it? What do I need to Qualify when I deploy new technologies? POE, 1G at desktop or 10G Ethernet in backbone, MPLS Wan Links Core Data Center Edge Distribution MPLS IP 6

Enterprise Network Test 7

LAN Media test strategies 8

Levels of Field Testing Assuring Copper Cabling Systems Performance Verification The installed link meets basic continuity requirements Does not imply any bandwidth or transmission quality measure Qualification The installed cabling link successfully transmits data using a specific network technology (i.e. 10GBASE-TX) Does not imply compliance with technologies other than the one used in the test These levels do not deliver the assurance and confidence of the certification test 9

Levels of Field Testing Assuring Copper Cabling Systems Performance Certification The definition of performance and the level ( category ) of performance is defined by industry standards TIA-568-B defines Cat 5e, Cat 6 ISO 11801 and ISO/IEC 61935 define Class C, D, E, EA and F The installed cabling link meets the transmission performance criteria as defined by the applicable industry standard The tests are conducted and test results are documented and reported in compliance with the standard 10

Network Technology and Certification Category Network Technology Data Rate Minimum required link category 10BASE-T 10 Mb/s Ethernet Cat 3 / Class C 100BASE-T4 100 Mb/s Ethernet (4-wire) Cat 3 / Class C 100VG-AnyLan 100 Mb/s Cat 3 / Class C Token Ring 4 Mb/s Cat 3 / Class C 100BASE-TX 100 Mb/s Ethernet (2-wire) Cat 5 / Class D:2000 ATM-155 155 Mb/s Cat 5 / Class D:2000 Token Ring 16 Mb/s Cat 5 / Class D:2000 1000BASE-T 1 Gb/s Ethernet Cat 5e / Class D:2002 10GBASE-T 10 Gb/s Ethernet Cat 6 / Class E or Cat 6A / Class E A 11

Cabling Requirements for 10GBASE-T The signal-to-noise analysis is complex and consists of two types of disturbances: In-channel disturbances Initially set to ISO/IEC 11801 Class E limits extended to 500 MHz (Class E/Cat 6 defined from 1 to 250 MHz) Between-Channel disturbances for Crosstalk referred to as Alien Crosstalk Proposed cabling specifications: TIA-TSB-155 Standard for Augmented Cat 6 (Cat 6A) TIA-568-B.2-10 12

Alien Crosstalk Crosstalk between wire-pairs in adjacent cables General rules: The effect is due in first instance by proximity This crosstalk is worst between wire-pairs with the same twist rate The effect is greater for pairs with a lower twist rate Impact increases with the distance over which the cables run in parallel Impact increases with the frequency of the transmitted signals 13

Alien Crosstalk Is An External Noise Source Signal strength: measured by Insertion Loss Alien Crosstalk: An external source to NEXT, FEXT and RL Workstation Transmit Signal LAN Equipment Receive Receive Attenuated Signal NEXT External Noise from adjacent cables Transmit 14

Two-Tier Testing for Optical Fiber Cabling Systems Per TSB-140 Additional Guidelines For Field-Testing Length, Loss And Polarity Of Optical Fiber Cabling Systems (Approved by TR-42 in February 2004) Tier 1: OLTS (Optical Loss Test Set) Conforms to TIA-526-14A and TIA-526-7 Most closely simulates system Measures the total loss of a fiber channel Verify polarity using OLTS or VFL Tier 2: OTDR Trace Can show segment lengths, connector locations & losses, and losses not at a connector Provides evidence that cable is installed without degrading events (e.g., bends, connection, splice) Can do single-ended testing 15

Test Example: Tier 1 (OLTS) 50/125 μm cabling (laser optimized) 130 m backbone cable 7 m patch cord 80 m to the wall outlet Horizontal Cables XTRX 850 nm 1300 nm Source Meter 2.15 db - Pass MC X Backbone Cables Standard Limits 2.6 db max attenuation 300m max distance 16

Test Example: Tier 2 X X MCX 130 m 7 m 80 m 17

Event Table from OTDR 130 m 7 m 80 m Location (m) 850nm (db) Event Pass/Fail 0.18 Reflect Pass 130.14 Reflect Pass 137.88 Reflect Fail 217.19 Reflect Pass 1.39 + 0.76 (for cable) = 2.15 db 18

Assuring Optical Fiber cabling Performance with Tier II testing ChannelMap Endface Inspection and SAVE OTDR Trace & Analysis Loss/Length Certification Records Management & Documentation 19

Wireless LAN - What is the objective? Design and Test for Coverage Design and Test for Performance Vs. Desired applications drive specifications Normal client use (How might it change?) VoWLAN Specialized applications (healthcare patient telemetry, etc.) Clear specifications must be agreed upon Desired data rate AP coverage/count - % of facility, # of Users Plan for growth! Signal strength Signal to Noise Ratio 20

Network Test Strategies 21

Network Turn-up Connectivity from TO & Link Utilization The switch port performs the basic auto-negotaition function No DHCP server has been found. No static address has been entered Checking the Traffic on this port we learn that the switch port is not active Can be due to a defective switch port, or a mis-configured port or a disabled port 22

LAN Acceptance Test Device Discovery 23

LAN Acceptance Test - RFC 2544 testing IETF RFC 2544 discusses and defines a number of tests that may be used to describe the performance characteristics of a network interconnecting device. The RFC 2544 guidelines provide a standard testing methodology RFC 2544 is optimized for testing single routing devices in a laboratory environment Not all the tests are applicable for providers installing or troubleshooting Ethernet-based IP on active WAN links 3 of the 6 tests specified by RFC 2544 are really necessary to characterize performance in an Internet environment Throughput Latency Frame Loss Rate 24

LAN Acceptance Test - RFC 2544 Main Tester Tester R1 Tester R2 25

Systems Test Strategies 26

System Availability Vs. System Performance? Network Network Availability Ex: Network interfaces should be available 99.9999% of the time. Network Performance Ex: Latency on the Houston to Singapore interface should be less than 300 ms. Application Application Availability Ex: Oracle application should be available 98% of business hours. Application Performance Ex: 90% of Oracle users should have response time less than 2 seconds. Which one more accurately reflects user problems? 27

WAN Traffic Analysis - Top N Applications, Talkers, Destinations 28

Adopting Enterprise Network Strategies Can be a WIN-WIN situation for DCI / SI & Customers communities Thank you. 29