Motivation and Persuasion in Mobile elearning

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Motivation and Persuasion in Mobile elearning Hauptseminar E-Learning Sommersemester 2008 Tanja Herting LFE Medieninformatik 23.07.08 LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 1 / 20

Motivation and Persuasion in Mobile elearning Outline: Mobile elearning Motivation and Persuasion in Mobile elearning Reasons for Persuasion Increasing Motivation and Persuasion Dangers of Persuasion Categorization of Mobile elearning Applications LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 2 / 20

Mobile elearning Mobile elearning: special kind of elearning Adaptation of elearning on mobile devices usage of mobile devices Definition: Mobile elearning must include the ability to learn everywhere at every time without permanent physical connection to cable networks. (Georgiev et al., 2004) Representation of the next stage of computer-aided, multi-media and interactive based learning LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 3 / 20

Mobile elearning Requirements: Requirements on people: Ability to handle mobile devices Blinding out the environment to learn effectively or involve both the environment and the device Requirements on devices: Highly portable and lightweight Available anywhere Easy to use by people with no previous experience of the technology Adaptation to the learner's abilities, knowledge and learning styles is required Enabling wireless communication LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 4 / 20

Mobile elearning Possibilities: Learning is possible anywhere and anytime Because of GPS or wireless networking technology learning becomes locationindependent Learning process becomes more comprehensive and flexible For disabled people good educational opportunities Concerning persuasion: Many people use mobile devices in their daily life opportunity of more engagement, motivation or interest in learning LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 5 / 20

Motivation and Persuasion in Mobile elearning Persuasion through mobile devices: Very young research field Outrider: Stanford University B.J. Fogg (investigation since 2001) Only since 2006 active participation also from other researchers Statements: Mobile phones will soon become the most important platform for changing human behavior. We are on the cusp of a persuasion revolution. (B.J. Fogg, 2007) http://www.bjfogg.com LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 6 / 20

Motivation and Persuasion in Mobile elearning Reasons for Mobile Persuasion Mobile devices can be: The heart The wristwatch The magic wand (cp. B.J. Fogg, 2007) LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 7 / 20

Motivation and Persuasion in Mobile elearning Reasons for Mobile Persuasion The Heart : Like the love of your live, the mobile phone completes you. (B.J. Fogg, 2007) People carry their mobile device always with them People feel anxious without their mobile device Advantage over other devices: much more personalized and practical Mobile-human relationship can become the most personal, intensive and lasting of all relationships Chance to addict to new experiences and the possibility to try out new behavior LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 8 / 20

Motivation and Persuasion in Mobile elearning Reasons for Mobile Persuasion The Wristwatch : Invention and distribution of mobile devices: important step for people to become more independent and mobile Mobile device can act as a virtual servant: provide information wherever people go Mobile device can play the role of a teammate, a friend or entertainer Persuasion through entertainment Nothing is better positioned in people s daily life to intervene at the opportune moment LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 9 / 20

Motivation and Persuasion in Mobile elearning Reasons for Mobile Persuasion The Magic Wand : Mobile phones offer amazing capabilities they act as a magic wand Special applications can be installed for controlling, coaching or motivating Mobile phones are ubiquitous cooperator Usage of mobile phones to attain own personal goals Mobile phones will become the dominant persuasion channel LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 10 / 20

Motivation and Persuasion in Mobile elearning Increasing persuasion and motivation in mobile elearning Two main attributes of mobile elearning: Mobility and Connectivity Chance to intervene with animation, help, support etc. at the opportune moment Connectivity offers exchange of experiences, messages, motivation, tips etc. Building of social networks Increasing the power of social influence which plays an important part in people s daily behavior (cp. B.J. Fogg, 2003) LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 11 / 20

Dangers of Persuasion Ethical danger: Mobile phones offer various technologies (Calling, SMS, Wireless Networks, GPS etc.) Information can be tracked and stored in databases and are easily accessible Persuasion channel: used in negative manner / kind of manipulation The developers of persuasive technologies have no adult supervision or ethical guidance on these matters Danger of emotional dependency: Importance of mobile phones in an emotional manner Primarily mobile phones give sense of security Risk of becoming habit-forming on mobile devices People hand over the responsibility of controlling more and more to their mobile devices LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 12 / 20

Categorization of Mobile elearning Applications Learning and knowledge expansion Persuasion and change of behavior Personal Coaching and Controlling Gaming LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 13 / 20

Categorization of Mobile elearning Applications - Learning and Knowledge Expansion Learning software like vocable trainer, driving theory trainer etc. adapted for mobile devices Applications provide solely knowledge expansion Example: Pocketpauker Anatomie (Handylearn Projects H2H e.k., 2008) LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 14 / 20

Categorization of Mobile elearning Applications - Persuasion and Change of Behavior Example: UbiFit Garden Application which tries to animate people to increase their daily physical activity (Intel Corporation, 2008) Confrontation with actual physical activity and behavior every time when the phone is used Reminder which helps people to attain their goals Possibility to diagnose physical activity in a very simple way (at a glance) (Intel Corporation, 2008) LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 15 / 20

Categorization of Mobile elearning Applications - Personal Coaching and Controlling Example: MyFoodPhone Concerns with balanced and healthy nutrition Is based on two technologies: camera function of a mobile device and interactive web-based service (Rowse, 2008) Three steps: 1. Taking pictures of all eaten food during a day 2. Sending pictures to personal food journal; adding food information 3. Getting personalized feedback from dietitian (video message) Big web-community complements the basic service LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 16 / 20

Categorization of Mobile elearning Applications - Personal Coaching and Controlling Example: MyFoodPhone People become in an insistent way aware of what they eat and drink Community can be used to share photos, information, help, support or motivation Intuitive but also very powerful application which helps to improve diet-related behavior (Reiter, 2008) LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 17 / 20

Categorization of Mobile elearning Applications -Gaming Example: Cruel 2 B Kind Game of benevolent assassination: opponents are killed by kindness (McGonigal and Bogost, 2008) Live action game especially designed and developed for mobile phones Is played outside in a real world environment in a defined area Each player is assigned with a secret weapon and weakness: compliment Task: Giving compliment to almost everyone in the street Instead of disregarding fellow citizens: constraint to interact with them Practice alternative social behavior (Trefry, 2008) LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 18 / 20

Motivation and Persuasion in Mobile elearning Conclusion: Concerning learning: many advantages of mobile devices over other devices mobility and connectivity aspect Even now many interesting ideas for help- and useful applications Most of applications work on a positive manner Critique: Some exaggerated assumptions Influencing factor is described as very high LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 19 / 20

Motivation and Persuasion in Mobile elearning Bibliography Georgiev, T., Georgieva, E., Smrikarov, A., 2004. M-learning: a new stage of elearning. In: CompSysTech '04: Proceedings of the 5th international conference on Computer systems and technologies. ACM, New York, NY, USA, pp. 15. Fogg, B., 2007. The future of persuasion is mobile. In: Mobile Persuasion: 20 Perspectives on the Future of Behavior Change. Stanford Captology Media. Fogg, B., 2003. Persuasive Technology: Using Computers to Change what We Think and Do. Morgan Kaufmann. Handylearn Projects H2H e.k., 2008. Pocketpauker anatomie. http://handylearn-projects.de/anatomie.html, stand 06.2008. Intel Corporation, 2008. Seattle research projects. http://www.intel-research.net/seattle/research_areas.shtml, stand 06.2008. Rowse, D., 2008. Myfoodphone - your personnal food coaching. http://www.livingroom.org.au/cameraphone/ archives/myfoodphone_your_personnal_food_coaching.php, stand 06.2008. Trefry, G., 2008. Big games: Playing in the streets. http://www.adobe.com/designcenter/thinktank/trefry.html, stand 06.2008. McGonigal, J., Bogost, I., 2008. Cruel 2 b kind. http://www.cruelgame.com/, stand 06.2008. LMU Munich Media Informatics Hauptseminar SS 2008 Tanja Herting Slide 20 / 20