The energy market is in transition

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The energy market is in transition Why? European Targets for 2030- Transition to ZERO CARBON ECONOMY Revised to 30% (winter package) DSOs across Europe are connecting increasing amounts of distributed generation to their networks, thereby actively facilitating and contributing to the energy transition. Transition to an energy market that will both meet high environmental standards and offer high quality services at a low cost.

The energy market is in transition Energy Security and Solidarity Moderation of demand Internal Energy Market Innovation and Competitiveness Decarbonisation 40% cut in GHGs οn 1990 Min 27% RES in consumption Min 27% energy saving Min 15% interconnection 80%smart meter rollout

The big investments towards smart distribution systems because successful transition can only be achieved through the use of smart grids European networks will require 600 billion of investment by 2020 400 billion of this investment will take place in distribution grids The DSO share of overall network investments is estimated to grow to almost 75% by 2035 and to 80% by 2050 62billion on digitalization for European Power Grids through 2025

DSOs are key facilitators

The big challenge for distribution (and the reason we need smart grids) OLD BUSINESS NEW BUSINESS

The big changes in the role of DSOs

The big changes in the role of DSOs DSOs (Distribution System Operators) are becoming Data Centric companies They are transformed from traditional grid operators to ICT-IT technology and data operators

Future model existing model The New model of the market-the rise of the prosumer Production Transmission Distribution Retail Customer Flexibility Energy Efficiency Distributed Generation Production Transmission Distribution Retail Customer The rise of the Prosumer Interdependent relationship with the utility Lower energy cost

For this transition and for a successful new model Technology is the key Smart Grids/smart meters

Smart grids open the way for effective real time network management and operation ability to predict and handle power infeed with bi-directional power flow to manage Intermittent and decentralised power production; evaluation of energy data to predict grid loads and anticipate bottlenecks. This allows for the optimisation of network investments; real-time processing of load data and generation, enabling the integration with demand/supply balancing service to optimise grid utilisation; new capabilities in predictive maintenance and self-healing concepts help to further reduce operational costs; predictive analytics based on sensor data, enabling smarter asset management with a fully digital allocation of spare parts, work, and logistics; long-term system planning and integration with other (regional) grids; hardware-in-the-loop testing that can use complex simulation coupled with actual hardware testing;

meter-point operations to digitally connect to the consumer and enable value-adding services; collaboration with consumer and prosumer, consumers who produce their own energy, to reduce consumption and optimise network management; data-enabled transactions among DSOs, aggregators and supplier, aggregator and consumers, energy start-ups; fast transactions allowing close-to-real-time intra-day market closure for better integration of variable renewables in the wholesale market; Furthermore Smart grids enable: Digitalization in mobility and field operations, for example: digital support for grid operations, allowing very fast response, and/or allowing very thorough analysis of contingencies and their consequences; digital support for field technicians; digital business processes, replacing manual transactions in procurement, inventory management, invoicing and payment processing; Digitalization in market facilitation, for example :

Smart Grids need smart meters The EU aims to replace at least 80% of electricity meters with smart meters by 2020 wherever it is cost-effective to do so. This smart metering and smart grids rollout can reduce emissions in the EU by up to 9% and annual household energy consumption by similar amounts. Smart meters should allow consumers to reap the benefits of the progressive digitalization of the energy market via several different functions. Consumers should also be able to access dynamic electricity price contracts. A 2014 Commission report on the deployment of smart metering found: close to 200 million smart meters for electricity and 45 million for gas will be rolled out in the EU by 2020. It is expected that almost 72% of European consumers will have a smart meter for electricity. About 40% will have one for gas.

Energy Network Services Data/Information Meter readings Distributed generation products Last resort provider Distributed generation providers Distributed generation market Funding, system programming Distributed System Platform Customers

Launching a Distributed System Platform that will allow, coordinate and manage: distributed generation energy sufficiency energy storage. electric vehicles demand response. A dramatic change occurs in the way households and business interacts with the grid. Rise of the Prosumer It is a flexible, competitive platform that paves the way for developing numerous technologies and services and fosters participation of all market actors It provides the appropriate interface for wholesale and retail markets interaction

The availability of huge amounts of data leads the digital transformation of energy and DSOs are steadily transformed in to data centric companies Smart grid operators manage data and information flows through digital communication processes. DSOs manage millions of daily real-time signals through satellite, powerline communication systems, radio, fibre-optic lines, and other communication technologies. Data management will continue being one of the key features of smart grid design, together with infrastructure for digitalisation and automation.

The big data challenge for DSOs Data management must be fair, efficient, transparent, and nondiscriminatory. Data management is key.. DSOs are now embracing the technical (active grids/systems) and commercial (demand side response, aggregation, local management of grid constraints, local balancing) changes needed to support the evolving energy market. DSO functions will have to be repowered so that DSOs can play an active facilitation role below transmission level across the market, thus guaranteeing system stability, preventing local interruptions, and enabling markets and services in a neutral and non-discriminatory manner. DSOs and energy regulators must ensure that residential customers are clear that their main relationship is with retailers, whilst recognizing that, from time to time, DSOs will have a direct relationship with residential customers for emergencies or other services such as new connections. More sophisticated or larger customers may sell their flexibility, either directly or through suppliers and aggregators, to DSOs in order to ensure grid stability.

The big data challenge for DSOs Security and privacy are both very critical Additional Investments Cooperation with ICT industry should keep evolving Evolution of data systems Adapting systems for big data Additional requirement coming from new market based services Collaboratio n with TELCOs

The digital transformation of the energy systems is a fact The customer is at the center of this transition

The customer at the center of this new very complex energy ecosystem Developments in power technology and home automation mean that the relationship between the customer and the way they manage their energy is now more fluid and farreaching P Customers have choices around generating, storing and trading their own electricity as well as about energy management, efficiency, automation, monitoring and control. The battle is already on A battle to own the connected home PwC

The Greek DSO Hellenic Electricity Distribution Network Operator

Who we are and what we do 7,000 employees RES Capacity: 3,790 MW Amount: 56,491 Delivering uninterruptible electricity to 7,4 million consumers across the country through Medium and Low Voltage networks. Managing the High Voltage networks in Attica and the Islands. Our fundamental tasks are to ensure: The efficient Operation, Maintenance & Development of the country s Distribution Network The management of the Non- Interconnected Islands electricity systems Unhindered access to our Network for all energy consumers and dispersed generation The smooth operation of electricity supply market 7.4 million customers Total Network Length 236,000 km

Who we are and what we do Operation of Distribution Network Network s Inspection and Maintenance Faults restoration Provision of services to the users of the Network (consumers, producers, suppliers) at the offices Consumption metering Network length: 6 times around the earth New Connections of Consumers and Producers Network Development

RES connected to the Network RES Interconnected & Islands Amount PV Roofs 41,421 374 PV Net Metering 272 4 PV LV 12,857 942 Capacity (ΜW) PV MV 1,621 1,220 Small Hydro 104 189 Wind Farms 167 927 CHP 24 74 Biogas 22 52 Biomass 3 8 TOTAL 56.491 3.790 Non Interconnected Islands (NII): Amount of RES 5.098 Total capacity 483 MW 97 Wind Farms 323 MW 1758 PV 136 MW 3242 PV Roofs 24 MW 1Small Hydro 0,3MW

Some of our major projects

HEDNO leads the Greek energy market transition by transforming the Hellenic Electricity Distribution Network in to a Smart Network Our strategy is built upon the implementation of new technologies HEDNO's Transformation Plan (2015-2020): 1. Modernize Attica network ControlCenters 2. Establish Island network Control Centers 3. Modernize network control centers in the rest of the Country 4. Upgrade remote metering equipment of the regional networks 5. Set up a Geographic Information System (G.I.S.) 6. Set up a new web-based Customer Service System 7. Set up remote customer service systems 8. Upgrade Network Development Planning 9. Build infrastructure in Non-Interconnected Islands to implement NII Code 10. Develop "Smart Island", Pilot project Further expansion plan 11. Apply remote metering for LV customers, Pilot project - Further expansion plan 12. Re-organize supply chain 1.25 billion investments Always emphasizing on innovation

The biggest IoT project in Greece The Project involves implementation of a Pilot remote-metering and management system for 200.000 electricity supply points of LV consumers. Existing conventional meters will be replaced by "smart" electronic meters supporting remote reading in specific regions of the country. Implementation of the pilot project will contribute in the preparation of the smart meters roll-out nationwide and the better quantification of the Cost Benefit Analysis of the major roll out project. Economical and operational benefits of Telemetering. Customer access to real-time information for motivating through proper incentives rational electricity consumption, facilitation of competition in the retail electricity market, new business opportunities for energy services companies, facilitation of meter reading and inhibition of energy theft, improved network operation, reduced operational cost, etc.

Expected benefits: Facilitation in keeping, collecting, update and processing of geographical and descriptive data of the Network. Speed in exchanging network maps and descriptive data between services. Support upgrade of Distribution technical activities Improvement in project monitoring. Improvement in users service provision Contribution to monitoring of fixed assets. Contribution to facing crisis. Possibility of rapid and rational planning of works. Monitoring of indexes referring to energy quality and power supply time. Improvement of Administrative Information support of decision making. GIS constitutes the basis for many other future applications (for e.g. Support of centers for faults reception, support of Smart Grid applications etc.). Increase of personnel productivity. Scanned handwritten map as support material of field teams' orientation. Transformation of the Scanned handwritten map into digital slide format.

Distribution Network Control Centers Remote controlled Switch in the overhead MV Network

Future projects in Islands 1. Smart Island(s) initiative of HEDNO-RAE- Ministry of Energy 2. Storage+PV and new demand side management technologies Responsible for the management of electricity systems in 32 Non- Interconnected Islands (NII) 3. RES+desalination 4. Smart Street lighting 5. Kythnos island (revisited) 6. Electric Vehicles infrastructure 7. R&D platforms and international cooperation with relevant actors (DSOs-Retail market players-telecom-it-r&d community)

Round up The potential that digitalization brings to the energy industry is vast It is apparent that thriving in the new era may mean sailing into uncharted waters DSOs face many challenges ahead of the maturity of smart grids, when large scale distributed generation would be integrated and the Big Data challenge. More active grids will also require a more advanced monitoring and management of the grid, for which innovation technologies are needed. New technologies not only give the opportunity to new players (aggregators, Energy Service Companies) to enter the market and to offer new products (shift load, energy efficiency), but also empower customers encouraging them to be active (enabling flexibility and demand response). The future belongs to prosuming (producing with consumer input) and active energy management

Thank you very much