WEB ORDER ENTRY SYSTEM USER MANUAL Produced for
TABLE OF CONTENTS Dior Web Order Entry System User Manual Dior Order Entry... 3 Overview... 3 Requesting Process... 3 Signing In... 3 The Order Entry Screen... 4 Ordering items... 5 My cart... 6 Confirming the order... 7 Order Approval Process... 10 Signing In... 10 Approval Confirmation... 11 Ordering Items as an approver... 12 Contact Us... 12 2
DIOR ORDER ENTRY OVERVIEW This web based application allows users to place and manage orders for Infinity Global Packaging products in their preferred language. You can print orders, and look up past orders and their current status (confirmed, on hold, etc.). Because this system is web based, it can be accessed from anywhere in the world, but only by those authorized to use the system, using a user name and password. REQUESTING PROCESS SIGNING IN You will be presented with a field for your username and your password. Enter your username and password here, then either press Enter or click the 'Log In' button. Note: If you cannot remember your username or password, submit the email address associated with your account, and the system will send them to you in an email. 3
THE ORDER ENTRY SCREEN Dior Web Order Entry System User Manual When you log in, the Order Entry screen will appear. Note: If some of your past orders have been placed 'on hold', then the Current Tasks screen will appear instead, showing all 'o n hold' orders 4
ORDERING ITEMS To order an item, just fill in the quantity of units you wish to order on the right hand side in the Quantity column. You can do this for several different items to order multiple items. Then click the 'Add to Cart' button near the bottom to add the items to your order. To search for products by category, use the Product Group menu and choose the category of product you wish to order, then press Search. You can also search by product code by entering a product code number in the appropriate field. To reset your search at any time, simply press the Reset button, and all search fields will be cleared. Make sure to press Search to reset the results. If no products match your search, you will see the following screen. 5
MY CART After clicking the 'Add to cart' button in the ordering screen, the ordered items are shown in the My Cart page. You can also view this page at any time by clicking 'My Cart' near the top of every page. NOTE: If you want to change the quantities on your order, you can edit the quantities here, but you MUST press UPDATE for the changes to take effect. When you are ready to place the order, click 'Check Out' to proceed with confirming the order. 6
CONFIRMING THE ORDER From the My Cart screen, click 'Check Out' to place the order. You will then see the following screen where you can enter the final optional order details such as adding a PO number and/or adding special instructions or notes to your order. After entering these details, do a final check of the ordered items to make sure the items and quantities are correct, and then click the 'Submit' button. If you wish to save your order to complete later, you can press the On Hold button, and next time you log in you can change your order as desired and then submit it when you are ready. 7
When you see the confirmation box above, you can click OK to place the order, or Cancel to go back and make additional changes before submitting. Do not click Stop or Back on your browser, because that will interrupt the processing of your order. 8
When the order is submitted, you can click OK, and you will see your order history next. If you are in charge of ordering for multiple locations, you will see order history for all the locations you manage (as seen below). If you only order for one location, you will only see the order history for that location. Note: You can go to the Order History screen at any time by clicking the Order History link near the top of the screen. You can search for past orders and create a PDF file or print them with the Print Sales Order button. 9
ORDER APPROVAL PROCESS Dior Web Order Entry System User Manual SIGNING IN After logging in, the first screen the approver will see is the Current Tasks Screen. The Current Tasks Screen is divided into two parts. The first part of the screen shows orders that the Approver themselves has placed On Hold The second part of the screen at the bottom shows sales orders that requesters have sent to the approver and are waiting for approval. The approver is one level above the multi location manager. Approvers can approve orders for individual locations, or for all the locations that one or more multi location managers control. The approval step is optional, and individual locations can be authorized to place orders directly. 10
APPROVAL CONFIRMATION To approve or change an order, select the order from the list of orders waiting for approval. If you wish to make changes before submitting the order, you can edit the shopping cart quantities. NOTE: you must press Update to save your changes before the order is completely changed. When you are ready to approve and place the order, simply press Submit. After you click the submit button, you will see the following message showing that the sales order has been approved. 11
A confirmation email will go to the requester stating that their order has been approved. The email will list the items on the order and the quantities for each. The approver can check the status of requesters sales orders on the Order Approval Screen. You can use this screen to search the status of requesters sales orders (Cancelled, Confirmed and Waiting for approval). ORDERING ITEMS AS AN APPROVER If the approver wishes to place their own order, they should follow the process described in the Requesting section of this manual. CONTACT US If you have further questions on how to use this tool, please feel free to contact us anytime at onlinehelpdesk@infinityrp.com. 12