HP P6300/P6500 EVA Fibre Channel Controller Replacement Instructions About this document For the latest documentation, go to http:// www.hp.com/support/manuals, and select your product. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty NOTE: All P6300/P6500 EVA documentation also applies to P6350/P6550 storage systems. Copyright 2013 Hewlett-Packard Development Company, L.P. Printed in Puerto Rico HP Part Number: 5697-2515 Published: March 2013 Edition: 1 *5697-2515* Choosing a storage configuration The P6300/P6350 EVA configuration details are: Two HSV340 controllers per controller enclosure Four SAS ports Four 8 Gb FC ports per controller 1/10 (minimum/maximum) controller enclosures 8/120 (minimum/maximum) M6612 (LFF) disk 8/250 (minimum/maximum) M6625 (SFF) disk The P6500/P6550 EVA configuration details are: Two HSV360 controllers per controller enclosure Eight SAS ports Four 8 Gb FC ports per controller 2/20 (minimum/maximum) controller enclosures 8/240 (minimum/maximum) M6612 (LFF) disk 8/450 (minimum/maximum) M6625 (SFF) disk Page 1
Before you begin Observe the following precautions when replacing a controller. CAUTION: HP recommends that you perform the replacement procedure within seven minutes from when the controller is removed to when it is replaced in the enclosure. Ensure all necessary parts are available so the procedure can be completed without interruption. Removing a controller module significantly changes the air flow within the enclosure. Both controllers must be installed for the enclosure to cool properly. If a controller fails, leave it in place in the enclosure until a replacement is available. The enclosure could shut down due to overheating unless the controller is replaced within the recommended seven minutes. Parts can be damaged by electrostatic discharge. Use proper anti-static protection. See the documentation that shipped with your system for additional information. CAUTION: Restart HP P6000 Command View after replacing the controller. Failure to do so could result in losing the ability to manage the storage array. Verifying component failure Use the following methods to verify component failure: Analyze any failure messages received. HP Insight Remote Support Software provides a recommended fault monitoring solution. Verify status using HP P6000 Command View: 1. In the navigation pane, select Storage system Hardware Controller Enclosure, and then select the controller. The status is displayed in the Condition/State box. An operational state of (Failed) indicates a fault that can require a replacement. 2. To help identify the correct controller, click Locate Locate On. This causes the blue UID indicator to light on the controller module at the rear of the controller enclosure. Observe the controller status LEDs as shown in Figure 2 (page 2) and Table 1 (page 3). Figure 2 Controller status LEDs NOTE: Alloy (gray)-colored latches on components like the controller means the component is warm-swappable. Halt the I/O of the failing controller with HP P6000 Command View before removing this component. There are two controllers at the rear of the controller enclosure. See Figure 1 (page 2) for the locations. Figure 1 Controller locations 1. Controller 1 2. Controller 2 Page 2
Table 1 Controller status LEDs Item 1 2 3 4 5 6 LED MEZZ Indication Blue LED identifies a specific controller module within the enclosure. Green LED indicates controller health. LED flashes green during boot and becomes solid green after boot. Flashing amber indicates a controller termination, or the system is inoperative and attention is required. Solid amber indicates that the controller cannot reboot and that the controller should be replaced. If both the solid amber and solid blue LEDs are lit, the controller has completed a warm removal procedures, and can be safely swapped. Indicator is not used on FC controller. The indicator is used on the FC-iSCSI or iscsi/fcoe controller to indicate iscsi module status. Green LED indicates write-back cache status. Slow flashing green LED indicates standby power. Solid green LED indicates cache is good with normal AC power applied. Amber LED indicates DIMM status. The LED is off when DIMM status is good. Slow flashing amber indicates DIMMs are being powered by battery (during AC power loss). Solid amber indicates a DIMM failure. 1. Halt I/O to the controller with HP P6000 Command View: a. In the navigation pane, select Storage System Hardware Controller Enclosure. b. Select the controller (Controller 1 or Controller 2) to halt. c. Click the Shut down tab. d. In the Halt Controller section of the Shut Down Controller window, click Halt. This halts controller processing while the power remains on. 2. Disconnect the SAS, Fibre Channel, Ethernet, and console cables from the halted controller. Ensure they are marked to facilitate reconnecting later. 3. Remove the controller. a. Loosen the thumbscrew on the mounting latch and rotate the latch to the right (1, Figure 3 (page 3)). The controller will slightly eject from the enclosure. b. Position one hand under the controller, and with the other hand, pull the controller out of the enclosure (2). Figure 3 Removing a controller Removing a controller CAUTION: Verify the location of the controller being serviced. Removing the wrong controller can result in data loss. NOTE: Replacement controllers do not have DIMM modules, therefore the DIMMs from the controller being removed must be transferred to the replacement controller. HP recommends that you replace the controller while the controller enclosure is powered on to ensure the controller software on the redundant controller is copied to the controller being installed. 4. Push the blue button on top of the controller module (1, Figure 4 (page 4)) and slide off the cover (2). Observe proper anti-static guidelines. Page 3
Figure 4 Removing the controller cover 7. Remove each DIMM (2). Installing a controller 1. Press each DIMM from the removed controller into the same DIMM socket on the replacement controller (1, Figure 7 (page 4)). Figure 7 Installing a DIMM 5. See Figure 5 (page 4) for the location of the two DIMMs on the controller. Figure 5 Location of controller DIMMs 2. Press the retaining clips inward to lock each DIMM into the socket (2). 3. Place the cover on the controller module rails and slide the cover over the controller until the latch clicks into place. Figure 8 Installing the controller cover 1. Slot 1 (policy memory) 2. Slot 2 (cache memory) 6. Press the retaining clips outward to unlock each DIMM socket (1, Figure 6 (page 4)). The modules release, and partially lift out of the socket. Figure 6 Removing a DIMM 4. Move the small form-factor pluggable (SFP) modules, installed in the unused FC host ports, from the controller being replaced to the new controller (if there are unused FC ports). Page 4
5. Reinstall the controller. a. Push the controller halfway into the controller enclosure (1, Figure 9 (page 5)). b. Connect the SAS device port cables to the controller device ports. NOTE: Inserting a controller without connecting the device port cables can result in soft diagnostic errors. c. Fully insert the controller. Move the mounting latch to the left until fully engaged and the controller is fully seated in the enclosure (2). The controller should power up automatically. Tighten the controller latch thumbscrew. Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Figure 9 Installing a controller d. Reinstall the FC host cables and any disconnected Ethernet or console cables. Verifying operation After replacing the controller, observe the following to verify the component is operating properly: NOTE: Wait approximately 3 minutes for the system to check the component status. Verify the controller health green LED is lit (see Table 1 (page 3)). If not, try reseating the controller in the enclosure. From HP P6000 Command View, navigate to the component as described in the Verifying component failure section, and verify that the status is (Good). Page 5