Unlimited 40 PLAN Standard Rate Table Service Description Voicemail Retrieval (121, 1211, 1212, 1213, 1218, 1219) Call Forward Hello Mobile Customer Care via 126 999 Hello Mobile Customer Care via 1300 126 999 from Hello Mobile Hello Mobile Customer Care via 1300 126 999 from other service provider Information Services (123, 122) Directory Assistance (1223, 013) Emergency Services number (000, 112) 1300 and 13 Serivce numbers (13xx) 1800 numbers (18xx) Re-route services Inmarsat Numbers MobileSat (+0145) Iterra (0071) Ships at Sea (12458) GPRS 3G Domestic GPRS Roaming SMS Delivery Report SMS - National SMS - International MMS Video MMS Domestic Video Calls Standard Domestic Voice Calls to Fixed line Standard Domestic Voice Calls to Mobile Standard International Voice Calls Hello Mobile to Hello Mobile Voice Calls Rate AUD$ (per minute) Flagfall Service Provider's standard rate $1.75 * $1.75 $0.00 $3.50 Free $0.00 $18.80 * $3.50 $18.80 * $3.50 $3.50 * $0.30 $6.15 * $0.30 $0.05 per MB ** $0.10 per event $0.75 per event $0.90 per event $1.00 * $0.30 Vary per destination * $0.30 Other Charges SIM Replacement Fee $4.95 Number Change Fee Call Records $15.00 per paper bill Reconnection Fee Unbarring Fee (payable when customer request Hello Mobile to bar a feature of the Serivce and subsequently requests that the feature be unbarred) Product Return Fee Admin fee for items returned as faulty but not faulty * All calls are rounded up to 60 seconds and final charges rounded up to next 5 for all calls. Fair Use Policy applies. ** GPRS 3G Domestic usage charges rounded up to the nearest MB for all sessions. Hello Mobile - Unlimited 40 Plan [07 January 2016] Page 1 / 6
International Rate Table Country Rate AUD$ per min * Flagfall Country Rate AUD$ per min * Flagfall Afghanistan 0.480 $0.00 Benin Mobile 0.480 $0.00 Afghanistan Mobile 0.480 $0.00 Bermuda 0.180 $0.00 Albania 0.480 $0.00 Bhutan 0.350 $0.00 Albania Mobile 0.480 $0.00 Bhutan Mobile 0.350 $0.00 Algeria 0.480 $0.00 Bolivia 0.350 $0.00 Algeria Mobile 0.480 $0.00 Bolivia Mobile 0.350 $0.00 American Samoa 0.180 $0.00 Bosnia 0.480 $0.00 Andorra 0.480 $0.00 Bosnia Herzegovina Mobile 0.480 $0.00 Andorra Mobile 0.480 $0.00 Botswana 0.480 $0.00 Angola 0.280 $0.00 Botswana Mobile 0.480 $0.00 Angola Mobile 0.290 $0.00 Brazil 0.280 $0.00 Anguilla 0.480 $0.00 Brazil Mobile 0.280 $0.00 Antarctica Islands 2.980 $0.00 Brunei 0.180 $0.00 Antigua Barbuda 0.280 $0.00 Brunei Mobile 0.180 $0.00 Argentina 0.280 $0.00 Bulgaria 0.980 $0.00 Argentina Mobile 0.280 $0.00 Bulgaria Mobile 0.980 $0.00 Armenia 0.480 $0.00 Burkina Faso 0.480 $0.00 Armenia Mobile 0.480 $0.00 Burkina Faso Mobile 0.480 $0.00 Aruba 0.480 $0.00 Burundi 0.490 $0.00 Aruba Mobile 0.480 $0.00 Burundi Mobile 0.800 $0.00 Ascension Island 0.980 $0.00 Cambodia 0.090 $0.00 Austria 0.100 $0.00 Cambodia Mobile 0.100 $0.00 Austria Mobile 0.100 $0.00 Cameroon 0.480 $0.00 Azerbaijan 0.480 $0.00 Cameroon Mobile 0.480 $0.00 Azerbaijan Mobile 0.285 $0.00 Canada 0.050 $0.00 Bahamas 0.180 $0.00 Cape Verde Islands 0.980 $0.00 Bahrain 0.180 $0.00 Cape Verde Islands Mobile 0.980 $0.00 Bahrain Mobile 0.180 $0.00 Cayman Islands 0.480 $0.00 Bangladesh 0.090 $0.00 Central African Republic 0.980 $0.00 Bangladesh Mobile 0.090 $0.00 Chad 0.480 $0.00 Barbados 0.480 $0.00 Chad Mobile 0.480 $0.00 Belarus 0.480 $0.00 Chile 0.280 $0.00 Belarus Mobile 0.480 $0.00 Chile Mobile 0.280 $0.00 Belgium 0.280 $0.00 China 0.050 $0.00 Belgium Mobile 0.280 $0.00 China Mobile 0.050 $0.00 Belize 0.480 $0.00 Colombia 0.280 $0.00 Belize Mobile 0.480 $0.00 Colombia Mobile 0.280 $0.00 Benin 0.480 $0.00 Comoros 0.980 $0.00 Congo 0.980 $0.00 French Polynesia 0.450 $0.00 Hello Mobile - Unlimited 40 Plan [07 January 2016] Page 2 / 6
Congo Mobile 0.980 $0.00 French Polynesia Mobile 0.450 $0.00 Cook Islands 1.030 $0.00 Gabon 0.490 $0.00 Costa Rica 0.280 $0.00 Gambia 0.980 $0.00 Costa Rica Mobile 0.280 $0.00 Gambia Mobile 0.980 $0.00 Croatia 0.280 $0.00 Georgia 0.280 $0.00 Croatia Mobile 0.290 $0.00 Georgia Mobile 0.280 $0.00 Cuba 1.980 $0.00 Germany 0.050 $0.00 Cyprus South 0.280 $0.00 Germany Mobile 0.150 $0.00 Cyprus South Mobile 0.280 $0.00 Ghana 0.280 $0.00 Czech Republic 0.280 $0.00 Ghana Accra 0.280 $0.00 Czech Republic Mobile 0.280 $0.00 Ghana Mobile 0.280 $0.00 Denmark 0.280 $0.00 Gibraltar 0.280 $0.00 Denmark Mobile 0.330 $0.00 Gibraltar Mobile 0.290 $0.00 Diego Garcia 1.980 $0.00 Greece 0.140 $0.00 Djibouti 0.980 $0.00 Greece Mobile 0.280 $0.00 Dominica 0.480 $0.00 Greenland 0.980 $0.00 Dominican Republic 0.280 $0.00 Grenada 0.480 $0.00 East Timor 1.980 $0.00 Guadeloupe 0.980 $0.00 East Timor Mobile 1.980 $0.00 Guadeloupe Mobile 0.980 $0.00 Ecuador 0.480 $0.00 Guam 0.180 $0.00 Ecuador Mobile 0.480 $0.00 Guatemala 0.280 $0.00 Egypt 0.280 $0.00 Guinea 0.980 $0.00 Egypt Mobile 0.280 $0.00 Guinea Mobile 0.980 $0.00 El Salvador 0.480 $0.00 Guyana 0.480 $0.00 Equatorial Guinea 0.480 $0.00 Guyana Mobile 0.480 $0.00 Eritrea 0.480 $0.00 Haiti 0.480 $0.00 Eritrea Mobile 0.480 $0.00 Haiti Mobile 0.480 $0.00 Estonia 0.480 $0.00 Honduras 0.480 $0.00 Estonia Mobile 0.480 $0.00 Hong Kong 0.050 $0.00 Ethiopia 0.480 $0.00 Hong Kong Mobile 0.050 $0.00 Ethiopia Mobile 0.480 $0.00 Hungary 0.480 $0.00 Faeroe Islands 0.480 $0.00 Hungary Mobile 0.480 $0.00 Falkland Islands 0.480 $0.00 Iceland 0.480 $0.00 Fiji 0.280 $0.00 Iceland Mobile 0.480 $0.00 Fiji Mobile 0.350 $0.00 India 0.050 $0.00 Finland 0.280 $0.00 India Mobile 0.050 $0.00 Finland Mobile 0.280 $0.00 Indonesia 0.140 $0.00 France 0.050 $0.00 Indonesia Jakarta 0.140 $0.00 France Mobile 0.170 $0.00 Indonesia Mobile 0.140 $0.00 French Guiana 0.450 $0.00 Iran 0.280 $0.00 French Guiana Mobile 0.450 $0.00 Iran Mobile 0.280 $0.00 Iraq 0.280 $0.00 Lithuania Mobile 0.280 $0.00 Hello Mobile - Unlimited 40 Plan [07 January 2016] Page 3 / 6
Iraq Mobile 0.350 $0.00 Luxembourg 0.280 $0.00 Ireland 0.140 $0.00 Luxembourg Mobile 0.280 $0.00 Ireland Mobile 0.280 $0.00 Macau 0.180 $0.00 Israel 0.180 $0.00 Macau Mobile 0.180 $0.00 Israel Mobile 0.230 $0.00 Macedonia 0.480 $0.00 Italy 0.050 $0.00 Macedonia Mobile 0.480 $0.00 Italy Mobile 0.220 $0.00 Madagascar 0.480 $0.00 Ivory Coast 0.480 $0.00 Madagascar Mobile 0.480 $0.00 Ivory Coast Mobile 0.480 $0.00 Malawi 0.280 $0.00 Jamaica 0.480 $0.00 Malawi Mobile 0.490 $0.00 Japan 0.180 $0.00 Malaysia 0.050 $0.00 Japan Mobile 0.200 $0.00 Malaysia Mobile 0.050 $0.00 Jordan 0.180 $0.00 Maldives 0.980 $0.00 Jordan Mobile 0.160 $0.00 Mali 0.480 $0.00 Kazakhstan 0.180 $0.00 Malta 0.480 $0.00 Kenya 0.210 $0.00 Malta Mobile 0.480 $0.00 Kenya Mobile 0.210 $0.00 Mariana Island 0.190 $0.00 Kiribati 0.980 $0.00 Marshall Islands 0.450 $0.00 Kiribati Mobile 0.980 $0.00 Martinique 0.980 $0.00 Korea North 0.980 $0.00 Martinique Mobile 0.980 $0.00 Korea South 0.050 $0.00 Mauritania 0.980 $0.00 Korea South Mobile 0.050 $0.00 Mauritania Mobile 0.980 $0.00 Kosovo Mobile 0.190 $0.00 Mauritius 0.280 $0.00 Kuwait 0.280 $0.00 Mauritius Mobile 0.280 $0.00 Kuwait Mobile 0.280 $0.00 Mayotte 0.980 $0.00 Kyrgyzstan 0.280 $0.00 Mayotte Mobile 0.980 $0.00 Kyrgyzstan Mobile 0.280 $0.00 Mexico 0.280 $0.00 Laos 0.180 $0.00 Mexico Mobile 0.280 $0.00 Laos Mobile 0.210 $0.00 Micronesia 0.480 $0.00 Latvia 0.280 $0.00 Moldova 0.480 $0.00 Latvia Mobile 0.280 $0.00 Moldova Mobile 0.480 $0.00 Lebanon 0.180 $0.00 Monaco 0.280 $0.00 Lebanon Mobile 0.280 $0.00 Monaco Mobile 0.290 $0.00 Lesotho 0.480 $0.00 Mongolia 0.480 $0.00 Lesotho Mobile 0.480 $0.00 Mongolia Mobile 0.480 $0.00 Liberia 0.480 $0.00 Montenegro 0.480 $0.00 Libya 0.480 $0.00 Montenegro Mobile 0.480 $0.00 Libya Mobile 0.480 $0.00 Montserrat 0.230 $0.00 Liechtenstein 0.980 $0.00 Morocco 0.480 $0.00 Liechtenstein Mobile 0.980 $0.00 Morocco Mobile 0.480 $0.00 Lithuania 0.280 $0.00 Mozambique 0.480 $0.00 Mozambique Mobile 0.480 $0.00 Poland 0.190 $0.00 Hello Mobile - Unlimited 40 Plan [07 January 2016] Page 4 / 6
Myanmar 0.610 $0.00 Poland Mobile 0.190 $0.00 Myanmar Mobile 0.610 $0.00 Portugal 0.280 $0.00 Namibia 0.480 $0.00 Portugal Mobile 0.280 $0.00 Namibia Mobile 0.480 $0.00 Puerto Rico 0.180 $0.00 Nauru 1.980 $0.00 Qatar 0.480 $0.00 Nauru Mobile 1.980 $0.00 Qatar Mobile 0.480 $0.00 Nepal 0.280 $0.00 Reunion Island 0.980 $0.00 Nepal Mobile 0.280 $0.00 Reunion Island Mobile 0.980 $0.00 Netherlands 0.280 $0.00 Romania 0.280 $0.00 Netherlands Antilles 0.280 $0.00 Romania Mobile 0.280 $0.00 Netherlands Mobile 0.280 $0.00 Russia 0.180 $0.00 Nevis St Kitts 0.090 $0.00 Russia Mobile 0.180 $0.00 New Caledonia 0.480 $0.00 Rwanda 0.280 $0.00 New Zealand 0.050 $0.00 Rwanda Mobile 0.590 $0.00 New Zealand Mobile 0.150 $0.00 San Marino 0.980 $0.00 Nicaragua 0.480 $0.00 San Marino Mobile 0.980 $0.00 Niger 0.480 $0.00 Sao Tome 1.980 $0.00 Niger Mobile 0.480 $0.00 Sao Tome Mobile 1.980 $0.00 Nigeria 0.280 $0.00 Saudi Arabia 0.280 $0.00 Nigeria Mobile 0.280 $0.00 Saudi Arabia Mobile 0.280 $0.00 Niue 1.980 $0.00 Senegal 0.480 $0.00 Norfolk Island 1.980 $0.00 Senegal Mobile 0.480 $0.00 Norway 0.280 $0.00 Serbia 0.280 $0.00 Norway Mobile 0.280 $0.00 Serbia Mobile 0.490 $0.00 Oman 0.480 $0.00 Serbia Montenegro 0.280 $0.00 Oman Mobile 0.480 $0.00 Seychelles 0.990 $0.00 Pakistan 0.090 $0.00 Seychelles Mobile 0.590 $0.00 Pakistan Mobile 0.090 $0.00 Sierra Leone 0.980 $0.00 Palau 0.490 $0.00 Sierra Leone Mobile 0.980 $0.00 Palestine 0.330 $0.00 Singapore 0.050 $0.00 Palestine Mobile 0.370 $0.00 Singapore Mobile 0.050 $0.00 Panama 0.280 $0.00 Slovakia 0.480 $0.00 Panama Mobile 0.280 $0.00 Slovakia Mobile 0.480 $0.00 Papua NG 0.980 $0.00 Slovenia 0.480 $0.00 Papua NG Mobile 0.980 $0.00 Slovenia Mobile 0.480 $0.00 Paraguay 0.280 $0.00 Solomon Islands 1.980 $0.00 Paraguay Mobile 0.280 $0.00 Somalia 0.980 $0.00 Peru 0.280 $0.00 South Africa 0.050 $0.00 Peru Mobile 0.280 $0.00 South Africa Mobile 0.280 $0.00 Philippines 0.140 $0.00 Spain 0.280 $0.00 Philippines Mobile 0.280 $0.00 Spain Mobile 0.280 $0.00 Sri Lanka 0.090 $0.00 Turkmenistan 0.280 $0.00 Hello Mobile - Unlimited 40 Plan [07 January 2016] Page 5 / 6
Sri Lanka Mobile 0.290 $0.00 Turks Caicos 0.480 $0.00 St Helena 0.980 $0.00 Tuvalu 0.980 $0.00 St Lucia 0.480 $0.00 UAE 0.160 $0.00 St Pierre 0.480 $0.00 UAE Mobile 0.280 $0.00 St Vincent Grenadines 0.480 $0.00 Uganda 0.280 $0.00 Sudan 0.480 $0.00 Uganda Mobile 0.350 $0.00 Sudan Mobile 0.480 $0.00 Ukraine 0.280 $0.00 Suriname 0.480 $0.00 Ukraine Mobile 0.280 $0.00 Suriname Mobile 0.480 $0.00 United Kingdom 0.050 $0.00 Swaziland 0.480 $0.00 United Kingdom Mobile 0.150 $0.00 Swaziland Mobile 0.480 $0.00 United States 0.050 $0.00 Sweden 0.140 $0.00 Uruguay 0.480 $0.00 Sweden Mobile 0.140 $0.00 Uruguay Mobile 0.480 $0.00 Switzerland 0.230 $0.00 Uzbekistan 0.280 $0.00 Switzerland Mobile 0.230 $0.00 Uzbekistan Mobile 0.280 $0.00 Syria 0.280 $0.00 Vanuatu 0.980 $0.00 Syria Mobile 0.280 $0.00 Venezuela 0.280 $0.00 Taiwan 0.080 $0.00 Venezuela Mobile 0.280 $0.00 Taiwan Mobile 0.160 $0.00 Vietnam 0.090 $0.00 Tajikistan 0.280 $0.00 Vietnam Mobile 0.130 $0.00 Tajikistan Mobile 0.280 $0.00 Virgin Islands British 0.480 $0.00 Tanzania 0.280 $0.00 Virgin Islands US 0.180 $0.00 Tanzania Mobile 0.690 $0.00 Wallis Futuna 1.980 $0.00 Thailand 0.050 $0.00 Western Samoa 0.530 $0.00 Thailand Mobile 0.050 $0.00 Western Samoa Mobile 0.530 $0.00 Togo 0.980 $0.00 Yemen 0.480 $0.00 Togo Mobile 0.980 $0.00 Yemen Mobile 0.480 $0.00 Tokelau 1.980 $0.00 Zaire 0.890 $0.00 Tonga 0.480 $0.00 Zaire Mobile 0.890 $0.00 Trinidad Tobago 0.280 $0.00 Zambia 0.130 $0.00 Tunisia 0.980 $0.00 Zambia Mobile 0.350 $0.00 Tunisia Mobile 0.980 $0.00 Zimbabwe 0.230 $0.00 Turkey 0.190 $0.00 Zimbabwe Mobile 0.590 $0.00 Turkey Mobile 0.190 $0.00 * All calls are rounded up to 60 seconds and final charges rounded up to next 5 for all calls. Fair Use Policy applies. Hello Mobile - Unlimited 40 Plan [07 January 2016] Page 6 / 6