First. Alcatel-Lucent IP Touch 4008 Extended Edition Phone. SIP Standalone. User manual. SIPA19008BSAA-E910ed01

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First Alcatel-Lucent IP Touch 4018 Extended Edition Phone Alcatel-Lucent IP Touch 4008 Extended Edition Phone SIP Standalone User manual SIPA19008BSAA-E910ed01

User manual How Introduction How to use this guide Thank you for choosing a telephone from the IP Touch range manufactured by Alcatel-Lucent. Your IP Touch digital terminal has a new ergonomic layout for more effective communication. Lift the receiver. llne key. Hang up. Specific key on numeric keypad. Numeric keypad. Partial view of display. Means that the function is subject to programming. If necessary, contact your installer. Adjustment reduce. Adjustment increase. Loudspeaker, hands free. Fixed key. MENU key. Voice mail access key. Move the navigation key up or down. To go back one level (press and release) or to return to the welcome page (press and hold) ; during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return to the telephone s. These symbols can be supplemented by small icons or text.

How

Contents Toc Getting to know your telephone................................ p. 1.................................. p.7 1.1 Making a call............................................................ p.7 1. Make calls via your programmed call keys..................................... p.8 1. Receiving a call.......................................................... p.8 1.4 Mute, so that your correspondent cannot hear you............................. p.8 1. Making a second call during a conversation.................................... p.8 1. Answering a second call during a conversation................................. p.9 1.7 Placing a call on hold (hold)................................................ p.9 1.8 Switching between calls (Broker call)......................................... p.9 1.9 Transferring a call........................................................ p.10 1.10 Diverting calls to another number (immediate diversion)......................... p.10 1.11 Diverting your calls to your voice message service.............................. p.11 1.1 Consulting your voice mailbox.............................................. p.11 1.1 Adjust audio volume...................................................... p.11 1.14 Configuring the telephone ringer............................................ p.11 1.1 Adjusting contrast.................................................. p.1 1.1 Selecting language........................................................ p.1 1.17 Programming your personal directory........................................ p.1 1.18 Sending DTMF signals..................................................... p.1 1.19 Programming the programmable keys........................................ p.1 1.0 Change your direct call keys............................................... p.14 1.1 Delete a direct call key.................................................... p.14

Getting to know your telephone Telephone Handset Alphanumeric keypad Navigation Up-down navigator: used to navigate around the home page, through the menus or in a text zone when entering characters. key:used to validate your choices and options while programming or configuring. Alcatel-Lucent IP Touch 4018 Back/Exit key: to return to previous menu (short press) or (long press). Function keys and programmable keys Audio keys Hang-up key:to terminate a call. Hands-free/Loudspeaker Key:to make or answer a call without lifting the receiver. lit in hands-free mode or headset mode (short press). flashing in loudspeaker mode(long press). Intercom/Mute key: During a conversation: press this key so that your correspondent can no longer hear you. Terminal idle: press this key to answer calls automatically without picking up the receiver. Guide key: Use to obtain information on the pre-programmed keys or to access the set programming or configuration. Phone book key : Access your personal directory. Pre-programmed function keys and programmable key Lit when the function associated with the key is activated. Function keys To adjust the loudspeaker or handset volume up or down Messaging key to access various mail services. 'Redial' key.

Other Your telephone is compliant with the SIP standard and can be used in simplified mode in a SIP environment. You can acces the main functions of your telephone. In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your correspondent is usually the correspondents telephone number. Call using your correspondents URI: seizing the line Dial by URI The SIP mode is only available for 8 Extended Edition Series Pre-programmed function keys are disabled in SIP mode The first two keys are line keys. enter your correspondents uri 1 The first two keys are line keys enter the text: the number pad keys have letters that you can display by successive presses. Some special characters can be displayed by successively pressing the * key (+% $ / & () [ ] =) or # key (@) or 0 key (,, : '?!) or 1 key (- _). 4 The last four keys are programmable direct keys. In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your correspondent is usually the correspondents telephone number. The direct call keys can be pre-programmed by the administrator. For more information, contact your installer or administrator. While programming, the 'On-hook' key brings you back to the homepage. Make a call using the personal phone book (1): 1.1 Making a call Seizing the line: press and release Directory lift the receiver hands free line key Call by dialing the internal number of your correspondent: you hear a tone select your correspondent from the list Call dial directly number seizing the line dial the number lift the receiver hands free line key Make calls via your programmed call keys: You can program a number on programmable keys,, 4 and of your phone. If you have programmed a key with your contact's number, you can call them just by pressing the programmed key. call the chosen correspondent 7

Make a call using the personal phone book (): Reject the call displayed: seizing the line Directory Reject call press and release twice Answer the call: select your correspondent from the list Redialling the last number dialled (redial): lift the receiver Take call hands free line key 'redial' key(short press) last number redial 1.4 Mute, so that your correspondent cannot hear you You can hear your correspondent but he/she cannot hear you: during a conversation the button flashes on and off 1. Make calls via your programmed call keys You can program a number on programmable keys,, 4 and of your phone. disable microphone the key is no longer lit call the chosen correspondent 1. Receiving a call resume the conversation 1. Making a second call during a conversation You are in communication with a first correspondent. Another call is received: Stop the ringer: during a conversation New call free line key once Silent the first call is on hold 8

Answer call displayed: Dial by URI From directory number of second correspondent call using your correspondents uri Enquiry off calling from your personal directory (persspdial) the first call is on hold line key with light flashing To return to your first caller and end the conversation in progress: redialling the last number dialled (redial) hang up the ongoing call Enquiry off hang up the ongoing call line key with light flashing enter the text: the number pad keys have letters that you can display by successive presses. Some special characters can be displayed by successively pressing the * key (+% $ / & () [ ] =) or # key (@) or 0 key (,, : '?!) or 1 key (- _). 1.7 Placing a call on hold (hold) In SIP mode, each telephone is identified by a character string called the URI. Within your company, the URI of your correspondent is usually the correspondents telephone number. To cancel your second call and recover the first: during a conversation Put on hold your call is placed on hold Enquiry off Retrieve the correspondent on hold: hang up the ongoing call key for the line whose light is flashing 1. Answering a second call during a conversation line key with light flashing Retrieving You are in communication with a first correspondent. A second correspondent is trying to call you: during a conversation Smith John 1.8 Switching between calls (Broker call) You are in communication with a first correspondent. A second correspondent is on hold. To accept the second call: name or no. of the caller displayed for seconds light flashes line key with light flashing your first call is placed on hold 9

1.9 Transferring a call 1.10 Diverting calls to another number (immediate diversion) You are in communication with a first correspondent: during a conversation New call call the recipient of the transfer Forward forwarding status of your telephone Immediate forward Transfer to the two correspondents are connected SIP number receiving diversion From directory before the second correspondent picks up You are in communication with two correspondents: Transfer the two correspondents are connected You are in communication with a first correspondent. A second correspondent is on hold. You want to transfer the ongoing call to a rd correspondent. validate the forwarding Modify the forwarding: You can continue to make calls but can only receive calls on the phone to which you have forwarded your calls. during a conversation Transfer to rd call the recipient of the transfer Forward forwarding status of your telephone Immediate forward the two correspondents are connected erase number SIP number receiving diversion From directory Recover the correspondent on hold : Retrieving save the modification line key with light flashing 10

Cancel the forwarding forwarding status of Forward Deactivate your telephone 1.14 Configuring the telephone ringer return to first Settings Phone Ringing 1.11 Diverting your calls to your voice message service Choose the tune: Forward Imm fwd to VM Melody select the melody of your choice (1 tunes) 1.1 Consulting your voice mailbox Adjusting the ringer volume: display number of new and old messages Voice mail confirm access to the voice mail Level select the volume of your choice (9 levels) apply your choice follow the instructions of the voice guide Activate/disable meeting mode (progressive ringing): Terminate consultation Ringing mode Normal ringing Exit Silent mode ProgressiveRinging 1.1 Adjust audio volume apply your choice During a call, to adjust the volume level of the loudspeaker or receiver: during a conversation adjust audio volume 11

Activate/deactivate discreet ring mode: 1.1 Selecting language Beep 1 beep before ring Settings Phone beep before ring Ring without beep Adjust ringer volume while a call arrives: your telephone rings adjusting the ringer volume 1.1 Adjusting contrast apply your choice Language 1.17 Programming your personal directory Access your personal directory: select the language of your choice Directory apply your choice adjusting contrast press and release Create a record in the personal phone book: Settings Phone New 1st name: Name: SIP name, first name and number of your contact Contrast adjusting contrast save the record 1

Modifying a card in the personal directory: 1.19 Programming the programmable keys Modify select the card to be modified You can program a number on programmable keys,, 4 and of your phone. 1st name: Name: SIP Settings Phone Speed Dial name, first name and number of your contact save the modification enter the text: the number pad keys have letters that you can display by successive presses. Some special characters can be displayed by successively pressing the * key (+% $ / & () [ ] =) or # key (@) or 0 key (,, : '?!) or 1 key (- _). press the key you want to program Program using the number: key programming status display Delete a record: 1st name: Name: enter the first name type the name select the card to be deleted Delete 1.18 Sending DTMF signals During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. By ault during a communication, your telephone in SIP mode is configured to send codes in voice frequency: enter these codes directly using the keys on your telephone For more information regarding this configuration, contact the person in charge of your installation. SIP enter the contact's number or uri Program using the directory: From directory select a directory entry programmed line key programmed line key 1

1.0 Change your direct call keys 1.1 Delete a direct call key Settings Phone Speed Dial Settings Phone Speed Dial Modify Delete key programming has been deleted press the key you want to program Reprogram using the number: press the key you want to delete 1st name: Name: enter the first name enter the contact's surname, first name and number SIP key programming has been changed enter the contact's number or uri Reprogram using the directory: From directory select a directory entry key programming has been changed 14

Guarantee and clauses howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. To avoid accidentally damaging the set telephone line connector, make sure you position the cord correctly in the compartment intended for this purpose The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the ear. The wording is not contractual and may be subject to change. Some functions of your telephone are controlled by a software key and the configuration of the unit. Declaration of compliance We, Alcatel-Lucent Enterprise, declare that the products covered by this user guide are compliant with the primary requirements of the Parliament and Council Directive 1999// CE. A copy of the original of this declaration of compliance can be obtained from your installer. Information relative to the environment This symbol indicates that at the end of its life, this product should be subject to special collection and disposal in member countries of the European Union, as well as in Norway and Switzerland. By ensuring this product is disposed of correctly, you will help to conserve natural resources and help prevent potent negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product. For further details about recycling this product, please contact the supplier who sold you the product. Operating conditions Operating temperature range: - C /4 C. Acoustic shock protection The acoustic level of the signal generated by the handset earpiece is less than 10 dbspl for a transient signal (1 dbspl for Australia) and less than 118 dbspl (rms) for a continuou signal (10 dba for Australia). Directive 00/10/EC specifying the risks inherent in noise at work The ring contributes towards overall daily noise; at its maximum setting, the level is 10 dba at 0 cm from terminal. To reduce the level, the following is recommended: - reduce the setting (9 levels of db) - program a progressive ring. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel- Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright 010 Alcatel-Lucent. All rights reserved Consumption in standby:,v..