Reports Second Quarter Operating Results Continued Solid Adjusted OIBDA in Q2; Churn Improvements Adjusted OIBDA increased 4.8% year-on-year to $1.3 billion in the second quarter of Adjusted OIBDA margin improved 3 percentage points year-on-year to 31% in the second quarter of Total service revenues of $4.4 billion in the second quarter of compared to $4.4 billion in the first quarter of and $4.6 billion in the second quarter of, a decrease of 5.2% year-on-year Branded contract churn of 2.10% in the second quarter of ; 40 bps decrease quarter-over-quarter and 50 bps decrease year-on-year Net customer losses of 205,000 in the second quarter of compared to 50,000 net customer losses in the second quarter of o Branded contract net customer losses of 557,000 in the second quarter of, compared to 510,000 branded contract net customer losses in the first quarter of and 536,000 branded contract net customer losses in the second quarter of o Strong branded prepaid net customer additions of 227,000 in the second quarter of compared to 71,000 branded prepaid net customer losses in the second quarter of and branded prepaid net customer additions of 249,000 in the first quarter of Branded contract ARPU increased slightly year-on-year to $57.35 in the second quarter of Branded contract data ARPU increased 14.6% year-on-year to $19.16 in the second quarter of Branded prepaid ARPU increased 13.6% year-on-year to $26.81 in the second quarter of 3G/4G smartphones sold increased 31% year-on-year to 2.1 million in the second quarter of Solid progress on key strategic initiatives, including plans to expand network coverage and rollout LTE service in 2013 BELLEVUE, Wash., August 9, --, Inc. today reported second quarter results. In the second quarter of, reported adjusted OIBDA of $1.34 billion, up 4.8% from $1.28 billion reported in the second quarter of. Net customer losses were 205,000 in the second quarter of, compared to 50,000 net customer losses in the second quarter of. In the second quarter, continued to show considerable progress in a number of key areas delivering solid adjusted OIBDA growth. While we reported encouraging branded contract and branded prepaid churn improvements in the quarter, we remain focused on customer loyalty as we continue to execute against our strategy said Jim Alling, Interim CEO and President of. Looking ahead, will continue to invest in a number of key areas including the modernization of our network as we pave the way for LTE service in 2013, retail expansion, as well as an increased investment in promoting our brand. In the second quarter started the implementation of key initiatives, such as network modernization, which will improve its competitiveness going forward, said René Obermann, CEO of Deutsche Telekom. We are also encouraged by the strong cost discipline demonstrated by. 1
Strategic Initiatives Update continues to execute on its key strategic initiatives, which include its $4 billion 4G network evolution plan to expand its voice and data coverage around the country and to initiate long term evolution ( LTE ) service in 2013. In the second quarter of, announced an agreement with Verizon Wireless for the purchase and exchange of certain Advanced Wireless Services (AWS) spectrum licenses (subject to regulatory approval), which would improve T-Mobile s network coverage in 15 of the top 25 markets in the U.S.; completed the AT&T deal break-up AWS license transfers that will expand T-Mobile s coverage in 12 of the top 20 U.S. markets; and announced a spectrum exchange agreement with Leap Wireless International, Inc. that will further 4G coverage in four states. In addition to these spectrum agreements, announced multi-year agreements with Ericsson and Nokia Siemens Networks to deploy state-of-the-art LTE-capable equipment at 37,000 cell sites in and 2013. increased its distribution channels in the second quarter of announcing the opening of its 1,000 th T-Mobile Premium Retailer (TPR) store. In addition, a new distribution arrangement with Dollar General Corporation brings an affordable phone and convenient access to T-Mobile s prepaid and Monthly4G No Annual Contract service to more than 6,400 Dollar General stores. In total, added approximately 8,700 prepaid doors in the second quarter of. To expand its reach in the business-to-business market, T- Mobile USA began offering two new suites of mobile broadband data plans to address the growing use of mobile broadband devices and the increasing demand for data among business customers. also launched its Open Europe plan for business customers a new unlimited data feature with a flat-rate monthly fee. The Company also signed two additional agreements with Mobile Virtual Network Operator ( MVNO ) partners in the quarter to drive further expansion into this customer segment. further expanded its portfolio of compelling 4G smartphones in the second quarter of. T- Mobile USA became the first U.S. carrier to offer the 42 Mbps-capable HTC One S and also launched the highly anticipated Samsung Galaxy S III. In addition to these devices, also launched the T- Mobile Prism, a budget-friendly option for cost-conscious consumers and expanded T-Mobile's mytouch family with the announcement of the next-generation T-Mobile mytouch and T-Mobile mytouch Q, in July. In early August, launched the Samsung Galaxy Note, featuring a 5.3-inch HD Super AMOLED screen. The Company is supporting its strategic investments with its brand re-launch program, continuing with a new advertising campaign that encourages customers to Test Drive s competitive 4G experience. During the second quarter of, continued to focus on driving efficiencies across the business. Examples of this include the new organizational structure announced in May that will enable the Company to react with greater speed and effectiveness to customer and market opportunities, that aligns costs with revenue realities, and that better positions for growth. The Company also continues with its efforts to drive operational efficiencies with the Reinvent program and is well on track to achieve $900 million in gross savings, which will be partially reinvested into customer acquisition programs. Lastly, the multi-year churn reduction program showed encouraging progress in the second quarter of. 2
Customer Results (thousands) Customers, end of period 2 Quarter to Date March 31, Branded contract customers 21,300 21,857 23,463 (9%) Branded prepaid customers 5,295 5,068 4,345 22% Total branded customers 26,595 26,925 27,808 (4%) M2M customers 2,786 2,691 2,321 20% MVNO customers 3,787 3,756 3,456 10% Total w holesale customers 6,573 6,448 5,777 14% Total customers, end of period 33,168 33,373 33,585 (1%) Thereof, contract Customers 24,086 24,548 25,784 (7%) Thereof, prepaid Customers 9,082 8,824 7,801 16% Y-o-Y % Net customer additions/(losses) 2 Branded contract customers (557) (510) (536) (4%) Branded prepaid customers 227 249 (71) nm Total branded customers (330) (262) (608) 46% M2M customers 95 262 256 (63%) MVNO customers 30 187 302 (90%) Total w holesale customers 125 449 558 (78%) Total net customer additions/(losses) (205) 187 (50) nm Thereof, contract net customer additions/(losses) (462) (248) (281) (64%) Thereof, prepaid net customer additions/(losses) 257 436 231 11% Note: Certain customer numbers may not add due to rounding. Total Customers served 33.2 million customers at the end of second quarter, compared to 33.4 million customers at the end of first quarter and 33.6 million customers at the end of second quarter. Second quarter net customer losses of 205,000, compared to net customer additions of 187,000 in the first quarter of and net customer losses of 50,000 in the second quarter of. o The sequential and year-on-year decrease in net customer additions was driven primarily by a decrease in wholesale net customer additions from fewer MVNO gross customer additions and increased churn from machine-to-machine ( M2M ) customers. Branded Customers Branded contract net customer losses, excluding M2M, were 557,000 in the second quarter of, compared to 510,000 net customer losses in the first quarter of and 536,000 net customer losses in the second quarter of. o Sequentially and year-over-year, the increase in branded contract customer losses was driven primarily by fewer branded contract gross additions related in part to credit optimization initiatives and fewer new handsets launched in the second quarter of. Additionally, gross additions were also impacted by slowing industry gross additions in the second quarter of. This was partially offset by improvements in branded contract deactivations largely a result of churn reduction initiatives. The strategic phase-out of discontinued products, which historically had higher churn, also helped benefit the year-on-year improvement in branded contract deactivations in the second quarter of. 3
Branded prepaid net customer additions, excluding MVNO customers, were 227,000 in the second quarter of ; down slightly from first quarter branded prepaid net customer additions of 249,000 and improved from 71,000 branded prepaid net customer losses in the second quarter of. o The year-on-year improvement in branded prepaid net customer additions was due primarily to increased branded prepaid gross additions, a result of the continued popularity of unlimited Monthly4G plans compared to traditional contract plans. Wholesale M2M net customer additions were 95,000 in the second quarter of, compared to net customer additions of 262,000 in the first quarter of and net customer additions of 256,000 in the second quarter of. o The sequential and year-on-year change was driven by higher M2M deactivations. M2M customers, which have significantly lower ARPUs (averaging less than $2) than branded contract customers, totaled 2.8 million at. MVNO customers increased slightly in the second quarter of, totaling 3.8 million customers as of June 30,. o Sequentially and year-on-year, MVNO net customer additions decreased due primarily to fewer MVNO gross customer additions. Churn Results Quarter to Date March 31, Y-o-Y bps Branded churn 3 2.90% 3.20% 3.20% -30 bps Branded contract churn 3 2.10% 2.50% 2.60% -50 bps Branded prepaid churn 3 6.00% 6.40% 6.60% -60 bps Churn from branded customers was 2.9% in the second quarter of, down 30 basis points from both the first quarter of and the second quarter of. o Sequentially and year-on-year, branded churn decreased due in part to churn reduction initiatives such as credit optimization efforts and re-contracting its most loyal branded contract customers as part of T-Mobile USA s focus on improving its overall quality of its branded customer base. Additionally, seasonally lower churn was experienced industry-wide in the second quarter of. s branded churn also benefitted year-on-year from the discontinuation of certain products that had higher churn, such as FlexPay Contract and FlexPay No Contract. Branded contract churn, excluding M2M customers, was 2.1% in the second quarter of, down 40 basis points from the first quarter of and 50 basis points from the second quarter of. o The sequential and year-on-year improvement in branded contract churn was the result of T-Mobile USA s continued churn reduction initiatives, as mentioned above. Branded prepaid churn, excluding MVNO, was 6.0% in the second quarter of, down 40 basis points from the first quarter of and down 60 basis points from the second quarter of. o The sequential and year-on-year decrease in branded prepaid churn was driven primarily by the strategic phase-out of high-churn products, such as FlexPay No Contract. 4
ARPU Results Quarter to Date March 31, Y-o-Y % ($) ARPU (branded contract) 4 57.35 57.68 57.26 0.2% ARPU (branded prepaid) 4 26.81 25.39 23.60 13.6% ARPU (blended) 4 43.88 44.52 45.86 (4.3%) Data ARPU (branded contract) 5 19.16 18.84 16.72 14.6% Data ARPU (branded) 5 17.21 16.94 15.25 12.9% Branded contract Average Revenue Per User ( ARPU ), excluding M2M customers, was $57.35 in the second quarter of, down slightly from the first quarter of, but up slightly from the second quarter of. o Sequentially, branded contract ARPU decreased due to lower voice revenue, which included effects from the shift to Value plans. o Year-on-year, branded contract ARPU increased due primarily to increases in data revenues and other fee revenues, including reconnection fees. In addition, branded contract data ARPU of $19.16 in the second quarter of increased 1.7% sequentially and 14.6% year-on-year from the continued adoption of smartphones and associated data plans. The year-on-year growth in branded contract ARPU in the second quarter of slowed compared to the year-on-year growth in the first quarter of due to a further shift in the customer mix towards lower-priced rate plans, including Value plans. o 3G/4G smartphones used by contract customers account for 11.6 million or 54% of total branded contract customers, compared to 11.6 million or 53% in the first quarter of and 9.8 million or 42% in the second quarter of. Branded prepaid ARPU, excluding MVNO customers, was $26.81 in the second quarter of, up 5.6% from the first quarter of and up 13.6% from the second quarter of. o Sequentially and year-on-year, branded prepaid ARPU increased primarily due to continued the success of unlimited Monthly4G products. Branded data ARPU in the second quarter of amounted to $17.21 per branded customer, an increase of 1.6% from the first quarter of and 12.9% from the second quarter of. o 3G/4G smartphone sales were 2.1 million units in the second quarter of, down from 2.5 million units in the first quarter of, but a 31% increase from 1.6 million units sold in the second quarter of. Smartphone sales accounted for 71% of units, or 86% of handset sales revenues, in the second quarter of. Blended ARPU was $43.88 in the second quarter of, down from $44.52 in the first quarter of and $45.86 in the second quarter of primarily due to a change in portfolio mix towards branded prepaid customers and wholesale customers, which traditionally have lower ARPU. 5
Financial Results ($ millions) Quarter to Date March 31, Service revenues 4 4,381 4,444 4,620 (5.2%) Total revenues 4,883 5,034 5,050 (3.3%) Adjusted OIBDA 6 1,338 1,274 1,277 4.8% Adjusted OIBDA margin 7 31% 29% 28% +3 pp Capital expenditures 8 539 747 688 (21.7%) Revenue Service revenues were $4.4 billion in the second quarter of, down 1.4% from the first quarter of and down 5.2% from the second quarter of. o o Sequentially and year-on-year, quarterly service revenues decreased primarily due to branded contract customer losses, which were partially offset by the increased adoption of data plans in the contract and prepaid customer base. Additionally, branded prepaid revenues increased compared to the first quarter of and second quarter of, a result of the continued success of unlimited Monthly4G plans. Service revenues were also negatively impacted by the growth in Value plans, which do not include subsidized handset equipment. However, handset equipment sales sold in connection with Value plans result in higher equipment sales than traditional bundled price plans, as described below. Data service revenues, including messaging, were $1.4 billion in the second quarter of, consistent with the first quarter of and up 5.6% from the second quarter of. Data services revenues, excluding messaging revenues, accounted for over 70% of total data service revenues and increased 15.5% year-on-year. Total revenues, including service, equipment sales, and other revenues were $4.9 billion in the second quarter of, down 3.0% from the first quarter of and down 3.3% from the second quarter of. o Compared to the first quarter of and the second quarter of, total revenues changed due primarily to branded contract customer losses, as described above. Additionally, equipment revenues increased year-on-year, despite lower overall sales volumes, due to handset program changes in connection with s Value plans and stronger smartphone sales. As a result, total revenues declined less than service revenues compared to the second quarter of. s Value plans allow customers to subscribe to wireless services without the purchase of or upfront payment for a bundled handset, resulting in reduced initial costs, benefitting adjusted OIBDA and net income within the quarter. Qualifying customers may separately purchase handsets at any time, either deferring payments over 20-month installment contracts or paying the full price at the point-of-sale. Compared to traditional bundled price plans, Value plans result in recording lower service revenues over the service contract period, while recognizing higher equipment revenues at the time of the sale. Y-o-Y % Adjusted OIBDA reported adjusted OIBDA of $1.34 billion in the second quarter of, up 5.0% from the first quarter of and up 4.8% from the second quarter of. o Adjusted OIBDA in the second quarter of excludes special charges of $67 million, primarily consisting of employee severance costs associated with restructuring initiatives announced in the first and second quarter of. Adjusted OIBDA in the first quarter of and second quarter of 6
excludes special charges of $30 million and $13 million, respectively, primarily consisting of employee retention benefit expenses related to the terminated AT&T transaction. o Sequentially, adjusted OIBDA increased as a result of lower operating expenses, excluding depreciation and amortization expenses, which outpaced lower service revenues driven by branded customer losses. o Year-on-year, adjusted OIBDA increased as a result of reduced losses from equipment subsidies due to handset program changes from the Value plans. In addition, adjusted OIBDA increased as a result of decreased network expenses and continued cost management programs. Adjusted OIBDA margin was 31% in the second quarter of, up from 29% in first quarter of and 28% in the second quarter of. Operating Expenses Total operating expenses (excluding restructuring and AT&T transaction-related costs) were $4.4 billion in the second quarter of, down 3.2% from the first quarter of and 3.6% from the second quarter of. o Losses from equipment subsidies in the second quarter of were $310 million (equipment revenues of $435 million, less cost of equipment sales of $745 million), consistent with the first quarter and down 38.1% from second quarter. The year-on-year decrease in net subsidy was due primarily to handset program changes from the Value plans. Equipment subsidies related to acquisition were $83 million in the second quarter of, down from $107 million in the first quarter of and $261 million in the second quarter of. Equipment subsidies related to retention were $227 million in the second quarter of, compared to $203 million in the first quarter of and $240 million in the second quarter of. o Network expenses of $1.2 billion in the second quarter of were fairly consistent with the first quarter of, but decreased 5.6% from the second quarter of. This year-on-year decrease was due primarily to lower roaming expenses and reduced rates of providing long distance service. Additionally, due to the transition to enhanced backhaul (e.g. fiber), was able to accommodate higher data volumes year-on-year without significant increases in network costs. o Customer acquisition expenses in the second quarter of of $751 million were fairly consistent with the first quarter of, but decreased 4.6% from the second quarter of. Compared to the first quarter of, lower commission expenses on lower volumes were offset by higher advertising expenses associated with new promotional campaigns. The year-on-year decrease was due primarily to the shift in mix towards prepaid customers, resulting in reduced commission expenses. o General and administrative expenses in the second quarter of of $871 million decreased 10.2% from the first quarter of but were fairly consistent with the second quarter of. This sequential decrease was due primarily to lower bad debt expense related to improved customer collection rates and lower upgrade commission costs from fewer contract renewals. In addition, general and administrative expenses benefitted sequentially and year-on-year as a result of continued cost management programs. o Depreciation and amortization expenses of $819 million in the second quarter of increased 9.6% from the first quarter of and 8.5% from the second quarter of. The sequential and year-onyear increase was primarily due to accelerated depreciation recorded in the second quarter of for equipment determined to be obsolete, which will be replaced or upgraded as part of the LTE network modernization plan. 7
Capital Expenditures Cash capital expenditures were $539 million in the second quarter of, a decrease of 27.8% from the first quarter of and a decrease of 21.7% from the second quarter of. o Sequentially and year-on-year, payment timing contributed to lower cash capital expenditures offset by higher incurred capex related to the anticipated network modernization transformation. As a result of the network modernization initiatives, capital expenditures are expected to rise in the second half of. o In the first quarter of, announced that it will invest $4 billion in total to strengthen its 4G network, including the planned launch of LTE technology in 2013. Additionally, recorded a $1.2 billion increase in spectrum licenses as a result of the AWS spectrum received as part of the terminated AT&T transaction. 8
T-MOBILE USA Condensed Consolidated Balance Sheets (dollars in millions) (unaudited) ASSETS December 31, Current assets: Cash and cash equivalents $ 423 $ 390 Receivables from affiliates 602 1,820 Accounts receivable, net of allow ances of $442 and $396, respectively 2,559 2,697 Inventory 444 455 Current portion of net deferred tax assets 681 668 Other current assets 676 572 Total current assets 5,385 6,602 Property and equipment, net of accumulated depreciation of $16,798 and $15,599, respectively 12,443 12,703 Goodw ill 8,134 8,134 Spectrum licenses 13,918 12,814 Other intangible assets, net of accumulated amortization of $232 and $216, respectively 49 61 Long-term investments and other assets 319 295 Total assets $ 40,248 $ 40,609 LIABILITIES AND STOCKHOLDER'S EQUITY Current liabilities: Accounts payable and accrued liabilities $ 2,553 $ 3,058 Current payables to affiliates 527 1,046 Other current liabilities 438 400 Total current liabilities 3,518 4,504 Long-term payables to affiliates 14,878 15,049 Deferred tax liabilities 3,541 3,282 Deferred rents and other long-term liabilities 2,124 1,989 Total long-term liabilities 20,543 20,320 Stockholder's equity: Common stock and additional paid-in capital 31,600 31,600 Accumulated other comprehensive loss (33) (28) Accumulated deficit (15,380) (15,787) Total stockholder's equity 16,187 15,785 Total liabilities and stockholder's equity $ 40,248 $ 40,609 9
T-MOBILE USA Condensed Consolidated Statements of Operations (dollars in millions) (unaudited) Quarter Ended Quarter Ended March 31, Quarter Ended Revenues: Branded Contract $ 3,713 $ 3,821 $ 4,075 Branded Prepaid 414 377 308 Total Branded Revenues 4,127 4,198 4,383 Wholesale 143 130 113 Roaming and other services 111 116 124 Total Service Revenues 4,381 4,444 4,620 Equipment sales 435 535 380 Other 67 55 50 Total revenues 4,883 5,034 5,050 Operating expenses: Netw ork 1,178 1,196 1,248 Cost of equipment sales 745 845 881 Customer acquisition 751 749 787 General and administrative 871 970 857 Depreciation and amortization 819 747 755 Total operating expenses (excluding restructuring and AT&T transaction-related costs) 4,364 4,507 4,528 AT&T transaction-related costs 19 24 13 Restructuring costs 48 6 - Total operating expenses (including restructuring and AT&T transaction-related costs) 4,431 4,537 4,541 Operating income/(loss) 452 497 509 Other expense, net (110) (172) (156) Income before income taxes 342 325 353 Income tax expense (135) (125) (141) Net income/(loss) 207 200 212 Other comprehensive income/(loss), net of tax: Unrealized gain/(loss) on cash flow hedges and foreign currency translation (30) 26 (11) Unrealized gain/(loss) on available-for-sale securities (2) 1 6 Total comprehensive income $ 175 $ 227 $ 207 10
T-MOBILE USA Condensed Consolidated Statements of Cash Flows (dollars in millions) (unaudited) Operating activities: Quarter Ended Quarter Ended March 31, Quarter Ended Net income $ 207 $ 200 $ 212 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 819 747 755 Income tax expense 135 125 141 Bad debt expense 218 256 149 Other, net (8) 22 4 Changes in operating assets and liabilities: Accounts receivable (258) (90) (122) Inventory (20) 31 169 Other current and non-current assets 16 (89) (20) Accounts payable and accrued liabilities (221) (63) (114) Accrued liabilities related to restructuring and AT&T transaction-related costs (9) (109) 13 Investing activities: Net cash provided by operating activities 879 1,030 1,187 Purchases of property and equipment (539) (747) (688) Expenditures related to spectrum licenses* (6) (4) (4) Short-term affiliate loan receivable, net * (298) (279) (225) Other, net 7 (11) 10 Financing activities: Net cash used in investing activities (836) (1,041) (907) Short-term borrow ings, net - - (33) Other 1 - - Net cash provided by (used in) financing activities 1 - (33) Change in cash and cash equivalents 44 (11) 247 Cash and cash equivalents, beginning of period 379 390 97 Cash and cash equivalents, end of period $ 423 $ 379 $ 344 * In the second quarter of, spectrum licenses received in connection with the terminated AT&T transaction were transferred from Deutsche Telekom in a non-cash exchange for receivables held by Deutsche Telekom on T-M obile USA's behalf. 11
T-MOBILE USA Reconciliation of Non-GAAP Financial Measures to GAAP Financial Measures (dollars in millions) (unaudited) This press release includes non-gaap financial measures. The non-gaap financial measures should be considered in addition to, but not as a substitute for, the information provided in accordance with GAAP. Reconciliations from the non-gaap financial measures to the most directly comparable GAAP financial measures are provided below following Selected Data and the financial statements. Adjusted OIBDA is reconciled to operating income as follows: Q2 Q1 Full Year Q4 Q3 Q2 Q1 Adjusted OIBDA $ 1,338 $ 1,274 $ 5,310 $ 1,400 $ 1,445 $ 1,277 $ 1,188 Depreciation and amortization (819) (747) (2,982) (761) (731) (755) (735) Adjusted operating income (excl. impairment, restructuring and AT&T transaction-related costs) 519 527 2,328 639 714 522 453 Impairment charges - - (6,420) (6,420) - - - Restructuring charges (48) (6) - - - - - AT&T transaction-related costs (19) (24) (187) (123) (51) (13) - Operating income/(loss) $ 452 $ 497 $ (4,279) $ (5,904) $ 663 $ 509 $ 453 12
Forward-Looking Statements This news release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The statements in this news release regarding the business outlook, expected performance and forward-looking guidance, as well as other statements that are not historical facts, are forward looking statements. The words estimate, project, forecast, intend, expect, believe, target, providing guidance and similar expressions are intended to identify forward looking statements. Forward-looking statements are estimates and projections reflecting management s judgment based on currently available information and involve a number of risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. With respect to these forward-looking statements, management has made assumptions regarding, among other things, customer and network usage, customer growth and retention, pricing, operating costs, the timing of various events and the economic and regulatory environment. About Based in Bellevue, Wash.,, Inc. is the U.S. wireless operation of Deutsche Telekom AG (OTCQX: DTEGY). By the end of the second quarter of, approximately 130 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group 33.2 million by all via a common technology platform based on GSM and UMTS and additionally HSPA+ 21/HSPA+ 42. s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. In order to provide comparability with the results of other US wireless carriers, all financial amounts are in US dollars and are based on accounting principles generally accepted in the United States ( GAAP ). results are included in the consolidated results of Deutsche Telekom, but differ from the information contained herein as, among other things, Deutsche Telekom reports financial results in Euros and in accordance with International Financial Reporting Standards (IFRS). For more information, please visit http://www.t-mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG. For further information on Deutsche Telekom, please visit www.telekom.de/investor-relations. Press Contacts: Investor Relations Contacts: Philipp Kornstaedt Investor Relations Bonn Deutsche Telekom Deutsche Telekom +49 228.181.94053 +49 228.181.88880 Andreas Leigers Nils Paellmann Deutsche Telekom Investor Relations New York +49 228.181.4949 Deutsche Telekom +1 212.424.2951 +1 877.DT SHARE (toll-free) 13
Definitions of Terms Since all companies do not calculate these figures in the same manner, the information contained in this press release may not be comparable to similarly titled measures reported by other companies. 1. A customer is defined as a SIM card with a unique mobile identity number which generates revenue. Branded contract and prepaid customers include FlexPay customers depending on the type of rate plan selected. FlexPay customers with a contract are included in branded contract customers, and FlexPay customers without a contract are included in branded prepaid customers. Additionally, machine-to-machine customers (also known as M2M) are included within contract customers, some of which may not have monthly recurring charges required under contract. Mobile virtual network operators (MVNO) are classified as prepaid customers as they most closely align with this customer segment. 2. Prior quarter amounts have been restated to conform to current period customer reporting classifications. 3. Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. We believe that churn, which is a measure of customer retention and loyalty, provides relevant and useful information and is used by our management to evaluate the operating performance of our business. 4. Average Revenue Per User ( ARPU ) represents the average monthly service revenue earned from customers. ARPU is calculated by dividing service revenues for the specified period by the average customers during the period, and further dividing by the number of months in the period and rounding to the nearest dollar. We believe ARPU provides management with useful information to evaluate the revenues generated from our customer base. Service revenues include contract, prepaid, and roaming and other service revenues, and do not include equipment sales and other revenues. Data services revenues (including messaging and non-messaging revenue) are a non-gaap financial measure and are included in the various components of service revenues. Handset insurance revenues are included in contract service revenues. 5. Data ARPU is defined as total data revenues divided by average total customers during the period, rounded to the nearest ten cents. Total data revenues include data revenues from contract customers, prepaid customers, Wi-Fi revenues and data roaming revenues. Branded data revenues exclude data revenues from M2M customers, MVNO, Wi-Fi revenues and data roaming revenues. The relative value of data revenues from bundled unlimited voice and data plans (including a relative value for messaging and non-messaging data revenue) are included in total data revenues. 6. Operating Income Before Interest, Depreciation, Amortization and Impairment ( OIBDA ) is a non-gaap financial measure, which we define as operating income before depreciation, amortization and impairment charges. In a capital-intensive industry such as wireless telecommunications, we believe OIBDA, as well as the associated percentage margin calculation, to be meaningful measures of our operating performance. OIBDA should not be construed as an alternative to operating income or net income as determined in accordance with GAAP, as an alternative to cash flows from operating activities as determined in accordance with GAAP or as a measure of liquidity. We use OIBDA as an integral part of our planning and internal financial reporting processes, to evaluate the performance of our business by senior management and to compare our performance with that of many of our competitors. We believe that operating income is the financial measure calculated and presented in accordance with GAAP that is the most directly comparable to OIBDA. OIBDA is adjusted to exclude impairment changes, AT&T transaction-related costs and restructuring charges that are not reflective of our ongoing operating performance. 7. Adjusted OIBDA margin is a non-gaap financial measure, which we define as adjusted OIBDA (as described in Note 6 above) divided by service revenues. 8. Capital expenditures consist of amounts paid for construction and the purchase of property and equipment. 9. High speed packet access plus (HSPA+ 21 and HSPA+ 42 technologies) offers customers a 4G experience, including data speeds comparable to other 4G network speeds currently available to mobile device users in the United States. 10. Smartphones are defined as UMTS/HSPA/HSPA+ 21/HSPA+ 42 enabled converged devices distributed by, which integrate voice and data services. 14
Supplementary Operating and Financial Data US GAAP (thousands) Q2 Q1 Full Year Q4 Q3 Q2 Q1 Customers, end of period 2 Branded contract customers 21,300 21,857 22,367 22,367 23,074 23,463 23,999 Branded prepaid customers 5,295 5,068 4,819 4,819 4,599 4,345 4,416 Total branded customers 26,595 26,925 27,186 27,186 27,673 27,808 28,415 M2M customers 2,786 2,691 2,429 2,429 2,525 2,321 2,065 MVNO customers 3,787 3,756 3,569 3,569 3,514 3,456 3,154 Total w holesale customers 6,573 6,448 5,999 5,999 6,038 5,777 5,220 Total customers, end of period 33,168 33,373 33,185 33,185 33,711 33,585 33,635 Thereof, contract customers 24,086 24,548 24,797 24,797 25,598 25,784 26,065 Thereof, prepaid customers 9,082 8,824 8,389 8,389 8,113 7,801 7,570 Net customer additions/(losses) 2 Branded contract customers (557) (510) (2,206) (706) (389) (536) (574) Branded prepaid customers 227 249 321 220 254 (71) (82) Total branded customers (330) (262) (1,885) (486) (135) (608) (656) M2M customers 95 262 556 (95) 204 256 192 MVNO customers 30 187 780 56 57 302 365 Total w holesale customers 125 449 1,336 (40) 261 558 557 Total net customer additions/(losses) (205) 187 (549) (526) 126 (50) (99) Thereof, contract net customer additions/(losses) (462) (248) (1,650) (802) (186) (281) (382) Thereof, prepaid net customer additions/(losses) 257 436 1,101 276 312 231 283 Note: Certain customer numbers may not add due to rounding. Branded contract churn 3 2.10% 2.50% 2.70% 3.00% 2.60% 2.60% 2.60% Branded prepaid churn 3 6.00% 6.40% 6.70% 6.70% 6.50% 6.60% 7.00% Branded churn 3 2.90% 3.20% 3.30% 3.60% 3.20% 3.20% 3.30% Contract churn 3 2.20% 2.30% 2.60% 3.10% 2.40% 2.40% 2.40% Blended churn 3 3.20% 3.30% 3.60% 4.00% 3.50% 3.30% 3.40% ($) ARPU (branded contract) 4 57.35 57.68 57.56 58.23 58.50 57.26 56.34 ARPU (contract) 4 50.90 51.81 52.57 52.52 53.05 52.52 52.21 ARPU (branded prepaid) 4 26.81 25.39 24.27 24.90 24.31 23.60 24.23 ARPU (prepaid) 4 20.58 19.29 18.38 19.12 18.23 17.99 18.13 ARPU (blended) 4 43.88 44.52 45.86 45.52 46.22 45.86 45.82 Data ARPU (blended) 5 14.45 14.38 13.71 14.16 13.98 13.56 13.13 Data ARPU (branded) 5 17.21 16.94 15.54 16.45 15.97 15.25 14.55 Data ARPU (branded contract) 5 19.16 18.84 17.07 18.13 17.62 16.72 15.91 ($ millions) Service revenues 4 4,381 4,444 18,481 4,565 4,666 4,620 4,630 Total revenues 4,883 5,034 20,618 5,179 5,228 5,050 5,161 Adjusted OIBDA 6 1,338 1,274 5,310 1,400 1,445 1,277 1,188 Adjusted OIBDA margin 7 31% 29% 29% 31% 31% 28% 26% Capital expenditures 8 539 747 2,729 551 741 688 749 15