Deploying TelePresence and Video Endpoints on Unified Communications Manager

Deploying TelePresence and Video Endpoints on Unified Communications Manager Kevin McMenamy Principal Engineer For the latest version of this deck, please see ftp://ftpeng.cisco.com/kevinmcm

Abstract This 90 minute session is aimed at video architects and administrators who are considering, or planning to deploy TelePresence and Video endpoints on Unified Communications Manager The first section reviews the deployment models, provisioning methods and features available today on Video Communications Server (VCS), TelePresence Management Suite (TMS) and Unified Communications Manager (UC Manager); and provides best practice recommendations on which models and methods to use for various endpoint models and network connectivity scenarios The second section is for customers who plan to deploy their endpoints on UC Manager and want to understand in more detail how the TelePresence endpoints work on UC Manager, which features they support, and best practices for deploying them 3

Enterprise Video Sessions for CiscoLive 2013 Session ID Start Time Title TECEVT-2981 Sunday, 08:00 Architecture for Interactive Video Communication LTREVT-2301 Sunday, 08:00 TelePresence Integration Lab - The Next Generation of Collaboration Solutions BRKEVT-2814 Monday, 08:00 Troubleshooting TelePresence Call Failures BRKEVT-2800 Monday, 10:00 Overview of Cisco TelePresence Solution and Deployments BRKEVT-2801 Monday, 13:00 Cisco Telepresence: best practices for call control integration LTREVT-2300 Monday, 13:00 Enterprise Medianet: Video Applications and Network Design Lab COCEVT-3431 Tuesday, 08:00 Inside Cisco IT: Offering Video as an IT Service...How to Fund, Justify and Enable BRKEVT-2311 Tuesday, 08:00 Network Design and Implementation for IP Video Surveillance BRKEVT-2807 Tuesday, 12:30 Enterprise Video Network Performance Analysis with Medianet BRKEVT-2812 Tuesday, 15:00 Bringing Webex meetings and Telepresence together - WebEx TelePresence Integration BRKEVT-2810 Wednesday, 08:00 Deploying Jabber Video for Telepresence(Movi) BRKEVT-2806 Wednesday, 13:30 Troubleshooting Network Impairments in Enterprise TelePresence Deployments BRKEVT-2803 Wednesday, 16:00 Designing and Deploying Multipoint Conferencing for Telepresence Video BRKEVT-2813 Wednesday, 16:00 Using Video Analytics to Improve Safety, Security, and Business Intelligence Thursday, 08:00 Deploying TelePresence and Video Endpoints on Unified Communications Manager COCEVT-3432 Thursday, 08:00 Inside Cisco IT: Do's, Don'ts and Lessons Learned during 5 Years of Video Deployment BRKEVT-2811 Thursday, 10:00 Deploying Telepresence & Video endpoints COCEVT-3430 Thursday, 10:00 Inside Cisco IT: Video Interoperability...Not Just a Dream BRKEVT-2815 Thursday, 12:30 Medianet Traffic and Device awareness for intelligent services (2) BRKEVT-2319 Thursday, 16:00 Business to Business Video 4

Icons Used In This Presentation For Your Reference Unified Communications Manager Immersive TelePresence System (CTS / TX Series) Video Communications Server VCS Expressway TelePresence Management Suite or Prime Collaboration Directory Server or Phone Book AnyConnect VPN Client Advanced Security Appliance (ASA) Generic DHCP Server Cisco IOS Router with VPN Client Generic Firewall / NAT Multipurpose TelePresence System (Profile, MX, SX, C Series) Personal TelePresence System (EX Series) Unified IP Video Phone (8900, 9900 Series) PC client (Jabber) Tablet client (Jabber) TelePresence Server or MCU Home Office Branch Office Large Office TelePresence Conductor Network 5

TelePresence, Video and UC A Unified Communications Architecture TelePresence Infrastructure Webex, B2B, Remote Access VCS Expressway TMS Scheduling Multiparty Conferencing TelePresence Conductor SIP VCS Control 3rd Party SIP / H.323 H.323 6

Enterprise Network Topologies and the Associated Provisioning, Management and Call Control Deployment Methods

TelePresence Network Topologies Endpoint Location and Connectivity Scenarios Headquarters Call Control Directories Scheduling Management Conferencing Recording Streaming Endpoints External Connectivity Branch Enterprise WAN Branch Internet Home office and mobile TelePresence Exchange Focus areas of this presentation other companies other companies 8

TelePresence Network Topologies Endpoint Location and Connectivity Scenarios Headquarters 1 Call Control Directories Scheduling Management Conferencing Recording Streaming 1 Endpoints External Connectivity Branch 1 Enterprise WAN Branch 1 Internet Home office and mobile 1 TelePresence Exchange Focus areas of this presentation other companies other companies 9

TelePresence Network Topologies Endpoint Location and Connectivity Scenarios Headquarters 1 Call Control Directories Scheduling Management Conferencing Recording Streaming 1 Endpoints 2 External Connectivity Branch 1 Enterprise WAN Branch 1 Internet Home office and mobile 1 TelePresence Exchange Focus areas of this presentation other companies other companies 10

TelePresence Network Topologies Endpoint Location and Connectivity Scenarios Headquarters 1 Call Control 3 3 3 Directories Scheduling Management Conferencing Recording Streaming 1 Endpoints 2 External Connectivity Branch 1 Enterprise WAN Branch 1 Internet Home office and mobile 1 TelePresence Exchange Focus areas of this presentation other companies other companies 11

TelePresence Call Control Platforms and Associated Provisioning, Management, Directories and Scheduling Methods Remote Access B2B Calling VCS call control TMS phone books VCS Expressway B2B calling VPN for remote access VCS Expressway remote access TMS scheduling TMSPE Remote Access B2B Calling VCS call control TMS phone books VCS Expressway B2B calling VPN for remote access VCS Expressway remote access TMS scheduling Remote Access B2B Calling UC Manager call control and directories TMS phone books VCS Expressway B2B calling VPN for remote access VCS Expressway remote access TMS scheduling 12

Network Connectivity Models VCS + TMS Supported Network Topologies TMS TMS Phone Books Scheduling TMS Management TMS TMS Phone Books Scheduling TMS Management TMS TMS Phone Books Scheduling TMS Management LAN/WAN directly routable Internet IPSEC VPN directly routable Internet No VPN Any FW/NAT 13

Network Connectivity Models VCS + TMS Supported Network Topologies TMS TMS Phone Books Scheduling TMS Management TMS TMS Phone Books Scheduling TMS Management TMS TMS Phone Books Scheduling TMS Management LAN/WAN directly routable Internet IPSEC VPN directly routable Internet No VPN Any FW/NAT 14

Network Connectivity Models UC Manager Supported Network Topologies TMS TMS Phone Books Scheduling TMS Management TMS TMS Phone Books Scheduling TMS Management TMS TMS Phone Books Scheduling TMS Management Prime Collaboration Prime Collaboration Prime Collaboration LAN/WAN directly routable Internet IPSEC VPN directly routable Internet No VPN Any FW/NAT 15

Combined Models / Methods Combine Techniques to Achieve Your Goals Directories Scheduling Management LAN/WAN directly routable Internet IPSEC VPN + VCS Expressway 16

Provisioning Methods TMS Direct Managed High Level Sequence Endpoint Ethernet DHCP DNS WWW VCS Control TMS Scheduling, Management, Phone Books CDP: Discover VLAN (if enabled) DHCP: Option 242 (or TMS can manually discover the endpoint, or endpoint can be manually programmed with TMS address) HTTP: Register and obtain configuration from TMS HTTP: Obtain firmware SIP/H.323: Register with VCS HTTP: Obtain Calendar from TMS HTTP: Obtain Phone Book from TMS HTTP: Diagnostic Feedback 17

Provisioning Methods TMSPE Provisioned High Level Sequence Endpoint Ethernet DHCP DNS WWW VCS Expressway VCS Control TMS Provisioning Extension TMS Scheduling and Management CDP: Discover VLAN (if enabled) Traversal Zone TMSPE replication DNS: NAPTR and SRV record lookup for customer domain SIP: Subscribe for provisioning template (using user s credentials) HTTP: Obtain firmware SIP/H.323: Register with VCS SIP: NOTIFY for phone book (using user s credentials) 18

Provisioning Methods CUCM Provisioned High Level Sequence Endpoint Ethernet DHCP DNS WWW UC Manager UDS Directory TMS Management TMS Scheduling TMS Phone Books CDP: Discover VLAN DHCP: Option 150 (or endpoint can be manually programmed with UC Manager TFTP address) HTTP: Obtain configuration and firmware SIP: Register with UC Manager HTTP: Obtain Calendar from TMS HTTP: Obtain Directory from UDS 19

Provisioning Methods Major Differences Between TMS, TMSPE and UC Manager TMS DHCP Option 242 Provisioning Method Scalability Endpoint Management VCS Control TMS Scheduling, Management, Phone Books 10,000 endpoints per VCS cluster 7,500 endpoints per TMS enterprise Full management and diagnostics on supported endpoint models Endpoint Models Supported E20, EX, SX, MX, C-Series Legacy TANDBERG 3 rd -party H.323 and SIP VCS Expressway TMSPE Traversal Zone VCS Control PE DB replication TMSPE 10,000 endpoints per VCS cluster 100,000 endpoints per TMS enterprise No scheduling for TMSPE devices User-based provisioning only no management / diagnostics E20, EX and MX Series only Jabber Video (Movi) and Jabber for ipad DHCP Option 150 UC Manager UC Manager UDS Directory TMS Scheduling 30,000 endpoints per UC Manager cluster 7,500 scheduled endpoints per TMS enterprise Limited management on E20, EX, SX, MX and C-Series Full management on CTS, TX and IP Phones E20, EX, SX, MX and C-Series CTS and TX Series Unified IP Phones Jabber Windows, Mac and ios 20

Combined Models / Methods Recommendations Endpoint Category Example Endpoint Supported / Recommended Connectivity Model TX 9000 HW VPN UC Manager only Supported / Recommended Provisioning Method Profile 52 MX200 EX90 HW VPN or VCS-Expressway HW VPN or VCS-Expressway HW VPN or VCS-Expressway TMS/VCS direct-managed or UC Manager TMS/VCS direct-managed, TMSPE/VCS provisioned or UC Manager TMS/VCS direct-managed, TMSPE/VCS provisioned or UC Manager 9951 HW VPN or SW VPN UC Manager only Can use built-in VPN SW Client or HW VPN Jabber for Win/Mac Jabber Video (Movi) Jabber for ipad HW VPN or SW VPN HW VPN, SW VPN or VCS- Expressway SW VPN or VCS-Expressway Jabber Win/Mac is UC Manager only Jabber Video is video only, no IM or UC Supports VCS-E TMSPE provisioning but VPN may be needed for other Enterprise data applications 21

Deploying TelePresence Endpoints on UC Manager Best Practices

TelePresence, Video and UC A Unified Communications Architecture TelePresence Infrastructure Webex, B2B, Remote Access VCS Expressway TMS Scheduling Multiparty Conferencing TelePresence Conductor SIP VCS Control 3rd Party SIP / H.323 H.323 23

Deploying TelePresence Endpoints Endpoints and Conferencing on UC Manager With SIP trunk to VCS for B2B calling and interoperability with existing VC networks Jabber Win / Mac CTS/TX Series IP Phones UC Manager TMS VCS Control VCS Expressway Internet E20 Jabber Video Jabber Video E20 TS, MCU E20 EX/SX/MX-Series EX/SX/MX-Series EX Series SX/MX/Profile / C-Series SIP H.323 What s new Profile / C-Series TS Conductor MCU TelePresence and UC endpoints on the same UCM cluster E20, EX, MX, SX and C-Series endpoints on UC Manager Any-to-any native interoperability between all endpoints VCS-Expressway for B2B calling to/from UC Manager endpoints Unified Mobility, Reach Me Anywhere, alpha-numeric URIs Conductor, MCU and TelePresence Server for ad hoc and rendezvous conferencing TMS scheduling of endpoints on UC Manager 24

Deploying TelePresence Endpoints Endpoints and Conferencing on UC Manager With SIP trunk to VCS for B2B calling and interoperability with existing VC networks Jabber Win / Mac CTS/TX Series IP Phones UC Manager TMS VCS Control VCS Expressway Internet E20 EX/SX/MX-Series Profile / C-Series SIP H.323 What s new Conductor TS MCU Product SW version UC Manager Version E20 TE4.1 8.5(1) EX, C series TC5.0 8.6(1) MX, SX TC5.0 8.6(2) TX 1310-65 CTS 1.9 8.5(2) TX 9000 CTS 1.9 8.6(1) TX 1300-47 CTS 1.8 7.1(5) TelePresence MCU 4.2 8.6(1) TelePresence Server 2.2 8.6(1) Conductor 2.0 8.6(2) TMS 13.2 8.6(2) 25

TelePresence Endpoints on UC Manager Endpoint Models Supported Apply the latest device pack.cop file available TX 9000 and 9200 E20 introduced in UCM 8.5(1) Introduced in 8.5.1 TX 1300-47 and 1310-65 Introduced in 7.1.5, 8.0.3, 8.5.1, 8.6.1, and 9.0. CTS 500-32 introduced in 8.5(1) Also back ported to latest 7.1(5) and 8.0(3) device packs Additional enhancements in 8.6(1) and 8.6(2) EX and C-Series introduced in UCM 8.6(1) MX200 and Profile 42 (C40) introduced in 8.6(2), and also available in latest 8.6(1) device pack MX300 and SX20 introduced in latest 8.6(2) device pack 26

TE and TC Series Endpoints on UC Manager A Few Key Items to Note Device Page 1 of 3 IP address is clickable Current firmware load displayed Media Resource Group List for MCU or TelePresence Server w/conductor 2.0 Firmware loads distributed in.cop file format for installation on UC Manager CTI integration for Contact Center Remote Expert 1.8 (Enterprise Edition only) 27

TE and TC Series Endpoints on UC Manager A Few Key Items to Note Device Page 2 of 3 Enable TLS and srtp (as of TC 6.1 release) Enable Fully Qualified Domain, and customize Start/Stop Media Ports Download Locally Significant Certificate (LSC) (as of TC 6.1 release) 28

TE and TC Series Endpoints on UC Manager A Few Key Items to Note Device Page 3 of 3 Enable Web and SSH Access SIP is the only supported protocol UC Manager Use Embedded Multisite or enable ad hoc escalation to MCU or TS w/conductor Password must be manually synchronized with the endpoint until encrypted configuration files are supported (planned for TC 6.2 release) 29

TE and TC Series Endpoints on UC Manager A Few Key Items to Note Directory Number Page Voicemail and Message Waiting Indication (MWI) (on E20 and EX Series) Unified Mobility / Reach Me Anywhere Alpha-numeric URIs added in UC Manager 9.0 Display Name is displayed on top left corner of endpoint Touch user interface 30

TE and TC Series Endpoints on UC Manager A Few Key Items to Note SIP Profile Page SIP Profiles for VCS and MCU Trunks are provided Create a new SIP Profile for TE and TC endpoints Disambiguates alphanumeric URIs that contain only numeric characters Enable Use FQDN for alpha-numeric URI support Adjust Start and Stop Media ports to TANDBERG defaults of 2326-2486 if desired 31

TE and TC Series Endpoints on UC Manager A Few Key Items to Note Unified CM Group Page TE and TC endpoints only register with the primary CM They do not yet support failover / fallback to secondary / tertiary CM nodes (planned for TC 6.2) They also do not support SRST yet (not yet planned) 32

MCU and Conductor on UC Manager A Few Key Items to Note Conference Bridge Page 4200, 4500, 8400, 8500 and 5300 Series MCUs; and 7010 and 8710 TelePresence Servers using Conductor 2.0 For ad hoc and rendezvous conferences only Requires UC Manager 8.6 or higher Refer to Conductor Deployment Guide on UC Manager for details IP address of MCU or Conductor Enable TLS and srtp (added in 9.0) Apply vcs-interop script for srtp to work (9.0) Enable HTTPs (optional) (9.0) 33

Quality of Service DiffServ Configuration on Cisco Telepresence Endpoints BRKCRS-2501 Campus QoS Design Simplified Endpoints on UCM derive their QoS values from the SEP[MAC_addr].cnf.xml config file they download from UC Manager UC Manager 8.0 introduced new DSCP for TelePresence Calls parameter to differentiate TelePresence from traditional Video calls You can verify QoS setting on the system s web interface 34

Trust Boundary Quality of Service Diffserv Trust [re]classification Methods BRKCRS-2501 Campus QoS Design Simplified Use CDP, Medianet MSI, or RTP port-ranges to establish QoS trust boundary and/or re-classify traffic as it ingresses your network Introduced in TE 4.1 and TC 5.0 Cisco Discovery Protocol Cisco IP Phones TE and TC Series CTS and TX Series Cisco Catalyst Series Access Switches Introduced in Jabber for Windows 9.0 Enhanced in UC Manager 9.1 Cisco Medianet Metadata Jabber for Windows Access Control List Jabber for ipad 35

Cisco Discovery Protocol (CDP) Automatic VLAN Discovery, Quality of Service and More VLANs allow endpoints to be deployed without re-subnetting existing data VLANs Prior to CDP, TE and TC Series endpoints supported 802.1Q but had to be manually configured CDP introduced on in TE release 4.1 and TC release 5.0. However, default is off to preserve legacy behavior for installed base customers CDP also allows for other benefits such as Quality of Service trust, detecting and alarming on ethernet speed/duplex misconfigurations, and location awareness Previous Setting Tagged Untagged (default) New Setting Auto Definition Use VLAN ID provided by CDP Manual Manually specify VLAN ID Off (default) Don t use VLAN tagging, even if CDP advertises one Automatic VLAN discovery Location awareness QoS trust boundary Ethernet Mismatch detection 36

Cisco Discovery Protocol (CDP) Enabling VLAN Discovery on TE and TC Series Endpoints Upon bootup from factory default: VLAN mode = Off 1. Do an untagged DHCP request, receive an address in the Data VLAN 2. Prompt the user for language choice and provisioning mode 3. If UCM mode selected, set VLAN mode = Auto, restart network stack, and do a tagged DHCP request with option 150 to receive a new address in the Aux VLAN 4. Look for DHCP Option 150 in Aux VLAN DHCP Offer. If present, proceed to step 5, otherwise prompt user for External Manager address 5. Download configuration and firmware from UCM via HTTP port 6970, upgrade firmware and reboot if necessary, and proceed to register with UC Manager 6. VLAN mode can be changed anytime if desired 37

TelePresence Endpoint Bootup CTS Series with 7975G IP Phone MIDlet 7975G IP Phone TelePresence System Catalyst Switch UC Manager TelePresence Management Suite (TMS) LAN / WAN 802.3af CDP DHCP TFTP SIP CDP CDP DHCP HTTP on port 6970 Shared Line SIP XML XML No 802.1Q VLAN tag Tagged with 802.1Q VLAN ID 38

TelePresence Endpoint Bootup CTS Series with Touch 12 Cisco Touch 12 TelePresence System Catalyst Switch UC Manager TelePresence Management Suite (TMS) LAN / WAN CDP DHCP HTTP on port 6970 SIP XML Pairing with the Codec No 802.1Q VLAN tag Tagged with 802.1Q VLAN ID 39

TelePresence Endpoint Bootup TC Series with Touch 8 Cisco Touch 8 TelePresence System Catalyst Switch UC Manager TelePresence Management Suite (TMS) LAN / WAN CDP DHCP HTTP on port 6970 SIP XML Pairing with the Codec No 802.1Q VLAN tag Tagged with 802.1Q VLAN ID 40

TelePresence Endpoints on UC Manager Directory Lookups User Experience Microsoft AD / ADAM Sun / Oracle OpenLDAP LDAP Sync UDS UDS Search Result Dial able contact methods Office number Mobile number Alpha-numeric URI UDS provides one flat searchable directory. No partition able / hierachical phone books like TMS has 41

TE and TC Series Endpoints on UC Manager Functionality Supported / Not Supported E20, EX, SX, MX and C-Series endpoints registered to UC Manager Functionality Calling features Encryption (TE 6.0 and TC 6.0) Conferencing Contact Center (Remote Expert) Shared Lines (TE 4.1, TE 6.0 and TC 6.1) Voicemail Alpha-numeric URI dialing +, * and # character dialing Hold / Resume Transfer CAPF, CTL, LSC MIC srtp (audio + video) Status Call Forwarding Music on hold (unicast only) BFCP (presentation sharing) Signed configuration files Encrypted configuration files TVS Multisite (embedded) Ad hoc conference escalation to MCU or Conductor with MCU or TS on UC Manager (TE 6.0 and TC6.1) CTI Monitoring of device availability CTI Remote Call Control (remote-cc) (TE6.0 and TC 6.1) Holde / Resume cbarge Messages softkey Message Waiting Indication (WMI) Hand-off from mobile to desk x Hand-off from desk to mobile ( Go Mobile softkey) x Visual voicemail For Your Reference 42

TMS Scheduling on UC Manager TMS Features Available for Endpoints on UC Manager TMSPE TMS TMSXE TMSPE 43

TMS Conference Scheduling TMS Scheduled Call Launch Methods OBTP: The user dials in from the endpoint by simply pressing a Start or Join button on the endpoint. Automatic Connect: The main participant (also called video conferencing master) will automatically dial out to scheduled endpoints upon conference start time. The main participant is a scheduled endpoint for pointto-point conferences, and it is a conferencing platform (e.g. MCU) for multipoint conferences. Manual Connect: The main participant initiates the call at the specified conference time, or individual participants manually dial a number or URI. Reservation Only: This selection reserves the room(s) and will not initiate any connections. 44

TMS Scheduling TMS One Button to Push OBTP is available on the Cisco Touch 8, Touch 12, 797x IP phone MIDlet and the On Screen Display (OSD) with remote control. EX and TC Series endpoints may be registered to UC Manager or VCS Control as of TMS 13.2 TC 5.0 TE 6.0 CTS 1.8 CTS 1.7 TC 5.0 45

TMS Conference Scheduling Types TMS Scheduled Call Launch Methods Supported by Endpoint Type Endpoint Type One Button to Push Automatic Connect Manual Dial In External Dial In/Out Notes MXP Series E20 TC Series New OBTP introduced in 13.1 Support for TC series on UC Manager introduced in 13.2 CTS and TX Series New Support for CTS series and OBTP introduced in 13.1 Support for TX series introduced in 13.2 Jabber IP Phones TMSPE TMSPE provisioned endpoints can only be scheduled as external 46

TMS Conference Scheduling Scenarios TMS Supported Connectivity Methods and Deployment Models IP Phones UC Manager TMS Jabber Win / Mac VCS Control VCS Expressway CTS/TX Series Internet E20 Jabber Video Jabber Video E20 TS, MCU E20 EX/SX/MX-Series EX/SX/MX-Series EX Series SX/MX/Profile / C-Series Profile / C-Series SIP H.323 What s new TS Conductor MCU Endpoints registered to VCS Expressway may not be explicitly scheduled. They may be scheduled as external endpoints; manually dialing in or dial out to their E.164 or URI address TMS does not yet support bridges directly trunked to UC Manager, nor those managed by Conductor. MCUs and TelePresence Server scheduled by TMS must be registered to VCS Control 47

TMS Scheduling on UC Manager CTS / TX Series Endpoint Support in TMS TMS 13.1 added support for CTS Series endpoints and the One Button to Push call launch method. TMS 13.2 added support for TX Series endpoints. For CTS and TX Series endpoints, which require the TelePresence Interoperability Protocol for triplescreen meetings, the following connectivity methods are applied by TMS: CTS/TX to CTS/TX (direct TIP connection) CTS/TX to non-tip (standard SIP or H.323) systems will be assigned a TelePresence Server. CTS/TX in a call with more than one system will be assigned a TelePresence Server A TelePresence Server will always be preferred over an MCU for triple-screen systems, regardless of the Preferred MCU Type in Routing parameter Support for native point-to-point calling and alpha-numeric URI addresses on CTS/TX Series requires CTS release 1.8 or higher 48

TMS Scheduling on UC Manager TMS support for UC Manager To add UC Manager registered endpoints to TMS, add UC Manager to TMS first, and then discover the endpoints registered to it CUCM 8.5 or later is required. TMS will log into CUCM with AXL API Access permissions and return all endpoints associated with its Application User account CTS 1.7.0 or later is required for TMS management When a CTS system is added to TMS, TMS can provide the following functions: OBTP with TelePresence Server (or MCU if TIP is not required) Schedule P2P calls Read system information Monitor response status and call status Dial out from endpoint 49

Key Takeaways The Key Takeaways of this presentation are: UC Manager is Cisco s strategic call control platform moving forward, with VCS providing firewall traversal, interoperability gateway functionality UC Manager release 8.6 is the minimum release required for most TelePresence-related features added since 2010 VCS+TMS are recommended for H.323 and 3rd party endpoint registration Different FW/NAT traversal and provisioning methods have an affect on what management and scheduling features are available (or unavailable). Use the right combination of methods to achieve your goals When using UC Manager, TMS role is primarily for scheduling and conference coordination. Endpoint provisioning and management functionality is read only for UC Manager endpoints For the latest version of this deck, please see ftp://ftpeng.cisco.com/kevinmcm 50

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