Integrated Management - Network Management 6.0 Release Notes

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Integrated Management - Network Management 6.0 Release Notes Issue 1 June 2010

2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. For full legal page information, please see the complete document, Avaya Legal Page for Software Documentation, Document number 03-600758. To locate this document on the Web site, simply go to http://www.avaya.com/support and search for the document number in the search box. Documentation disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law. Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

Contents Integrated Management - Network Management 6.0.................. 3 Integrated Management - Network Management 6.0 Release Notes........ 3 Product Support Notices............................... 4 Enhancements in Integrated Management-Network Management 6.0....... 4 Known problems.................................... 8 Integrated Management - Network Management 6.0 Release Notes June 2010 1

Contents Integrated Management - Network Management 6.0 Release Notes June 2010

Integrated Management - Network Management 6.0 Integrated Management - Network Management 6.0 Release Notes Integrated Management - Network Management 6.0 is a major release from Avaya. These release notes describe product enhancements, and known issues along with some workarounds. The Network Management Release 6.0 which is an offer under Integrated Management release 6.0, includes the following: 1. Network Management Console with VoIP System View 2. Provisioning and Installation Manager for Branch Gateways 3. Provisioning and Installation Manager for IP Office 4. Network Management Backup and Easy Restore Utility 5. Configuration Backup and Restore Manager 6. The following Device Managers - Avaya G450/G350/G250 Manager - Avaya P330/G700 Manager - Avaya C360 Manager - Avaya G430 Manager - Software Update Manager - Secure Access Administration Table 1: Enhancements delivered to Integrated Management - Network Management 6.0 on page 4. Table 2: Known problems in Integrated Management - Network Management 6.0 on page 7. 3 Integrated Management - Network Management 6.0 Release Notes June 2010

Integrated Management - Network Management 6.0 Product Support Notices Some problems are also documented as Product Support Notices (PSN). The PSN number defines the related document and appears in the Problem column in the tables. To read the PSN description online: 1. Go to the Avaya support site at http://support.avaya.com. 2. Scroll down to PRODUCT INFORMATION and click on Product Support Notices. 3. Type the last four digits of the PSN number in your web browser s Find on Page function to search the page for a link to the PSN. 4. Click on the PSN title link to open the PSN. Enhancements in Integrated Management-Network Management 6.0 The following are the enhancements in Integrated Management - Network Manager 6.0. Table 1: Enhancements delivered to Integrated Management - Network Management 6.0 1 of 4 Enhancement Avaya Network Management Console with VoIP System View Support for Avaya Aura Communication Manager Release 6.0. Network Management Console supports the following functions on Communication Manager 6.0: - Discovery and display of devices in the Device Type view - Proper correlation of devices in the VoIP System View - Basic administration tasks such as Adding, Deleting, and Modifying devices - Network Discovery Wizard Support for Avaya Aura Communication Manager Release 6.0 on System Platform is available for the following hardware platforms: - S85XX - S8300D - S88XX (Next Gen) Integrated Management - Network Management 6.0 Release Notes June 2010 4

Enhancements in Integrated Management-Network Management 6.0 Table 1: Enhancements delivered to Integrated Management - Network Management 6.0 2 of 4 Enhancement From this release, Network Management Console discovers the simplex and duplex servers. Network Management Console also displays these discovered servers in the VoiP System view. There is an improved encryption mechanism to connect to the Communication Manager. Currently, Network Management applications use the Data Encryption Standard (DES) encryption mechanism for ASG challenge and response used to connect to Communication Manager. From this release, all Network Management applications that connect to Communication Manager also support the use of ASG challenge and response with Advanced Encryption Standard (AES) encryption. Both DES and AES encryptions are supported. The application determines the encryption method to use based on the length of the challenge string. Network Management Console can connect to a Communication Manager device using SSH. You can right-click the device listed in the View, and select SSH. You can also launch SSH from the Tools menu of Communication Manager. Network Management Console discovers and displays the IP500-V2 Control Unit in IP Office mode. You can select the family of devices to discover from the Discovery Types tab in the Discovery Options dialog box. You can select from the following available family of devices: Communication Manager - Media Gateways and Switches - IP Office - Phones - Partner Devices - Others 5 Integrated Management - Network Management 6.0 Release Notes June 2010

Integrated Management - Network Management 6.0 Table 1: Enhancements delivered to Integrated Management - Network Management 6.0 3 of 4 Enhancement Support for IP Office Release 6.0. This release provides IP Office 6.0 support in the following: - Discovery, including VoIP SystemView - Port connections - Secure Access Administration - Fault Monitoring - Software Update Manager - Provisioning and Installation Manager for IP Office - IP Office System Status - NM Backup Utility and NM Easy Restore Support for IP Office additional SNMP traps. Network Management Console Event Manager displays all the new traps supported in the IP Office 6.0 firmware. Support for IP Office in the NM Backup and the NM Easy Restore Utility. This release supports backup and restore of the IP Office related files using NM Backup and NM Easy Restore Utility tools. The NM Backup utility also saves the configuration files of Provisioning and Installation Manager for IP Office. Support for IP Office Manager 8.0 You can start IP Office Manager 8.0 on an IP Office device to see detailed information not presented in the System View. A new instance of IP Office manager opens each time you start the application from the Network Management Console. Avaya Software Update Manager Software Update Manager does not support the upgrade to system platform. There is no upgrade from the 5.2 release to the 6.0 release. You can only view content in the 6.0 release. Supports the 85XX Communication Manager platform. Supports the S8800 Communication Manager platform. Supports ASG with DES and AES encryption. No option to update the licence file or the authentication file. These features are disabled. Supports IP500-V2 IP Office device. Integrated Management - Network Management 6.0 Release Notes June 2010 6

Known problems Table 1: Enhancements delivered to Integrated Management - Network Management 6.0 4 of 4 Enhancement Supports Avaya Aura(TM) Communication Manager platform Release 6.0 for Service Pack Updates and TN Discovery. Note: Note: Avaya Software Update Manager only supports patching for Communication Manager Service packs which are only availabe with Product Licensing and Delivery System, and are not integrated with the application. The user must manually download the particular Service Pack and use the Software Library feature to import the file. Updates patching process remain unchanged. Kernel Patching is not supported in Communication Manager 6.0 release. Avaya Provisioning and Installation Manager for Branch Gateways Support for Avaya Aura Communication Manager Release 6.0. Avaya Provisioning and Installation Manager for IP Office Supports IP Office Manager 8 Supports IP500 V2 IP Office device Supports IP Office 6.0 Note: Note: From this release, a license to continue using Network Management applications is not required. As a result, WebLM is removed from the Network Management 6.0 installation.when WebLM is detected during an upgrade, the system removes it from the Network Management server. S Known problems Table 2 lists the known problems in Network Management and some of their workarounds. Table 2: Known problems in Integrated Management - Network Management 6.0 1 of 3 Problems Network Management Console The order of the jobs in the NM Backup Utility table is not sorted in the reverse chronological order. 7 Integrated Management - Network Management 6.0 Release Notes June 2010

Integrated Management - Network Management 6.0 Table 2: Known problems in Integrated Management - Network Management 6.0 2 of 3 Problems Certain inconsistencies have been observed in the single sign on Single Sign On (SSO) functionality for some NM applications. 1. Sometimes a session does not timeout after the default session expiry time. Workaround: You have to log out from the Network Management application. 2. You may get a timeout error when you are in the middle of a transaction within the application. But, you may not lose data and no processes are stopped because of the session expiration. Workaround: Log in again to the Network Management application. On a system with fresh installation of NM 6.0 it is seen that sometimes the icons and menu items of IP Discovery window remain disabled after running discovery. It has been seen that though the discovery runs, the status does not get updated on the UI giving a feeling that the discovery is stuck. Workaround: 1. Close all the browser windows 2. Stop Avaya services 3. Clear Java cache 4. Start Avaya services This issue should not be seen after this work around is applied. NM backup utility does not work on English Windows with non-english Regional Settings. Sometimes Duplicate entries of routers are dispayed in Subnet View of the Network Management Console. Configuration Backup and Restore Contents Web Help pages does not work in Configuration Backup and Restore. Workaround: Change the WebHelp URL from https://<ip address>/webhelp/cbr/cfgm.htm to https://<ip address>/webhelp/cbr/index.html. Software Update Manager Activate or Deactivate operation in Software Update Manager (SUM) fails. Even when the Activate or Deactivate operation succeeds in Communication Manager, SUM throws the "Operation failed" error message. Workaround: Click Refresh selected download targets for updating devices in SUM. Installer Integrated Management - Network Management 6.0 Release Notes June 2010 8

Known problems Table 2: Known problems in Integrated Management - Network Management 6.0 3 of 3 Problems Upgrade from NM 5.2 service pack 5 to NM 6.0 is not supported. This problem is arises only if you are trying to install Network Management using a CD based on the NM 6.0 iso image. The installer may not recognize the CD drive and the installation may stop in the following specific scenario on the Windows server: You have two or more drives, a combination of one physical CD drive and one or more virtual drives, mounted on the server. For example, you have E: as the CD drive, and F: as the virtual drive, mounted using a CD Emulation tool. If you try to install from the CD using the E: drive, the installer does not recognize the CD drive and you cannot proceed with the installation. Workaround: Ensure that there are no virtual drives mounted. Unmount and disable any virtual drives if active, and then start the installation from the CD again. 9 Integrated Management - Network Management 6.0 Release Notes June 2010