The Easiest, Most Complete Way to Keep Your Children Safe Online 1
Quick Start Easy Installation STEP 1: First, ensure that your computer meets or exceeds the minimum systems requirements listed below. Windows Requirements Microsoft Windows XP and Vista (32-bit), Vista (64-bit), and Windows 7 Pentium II 233 MHz or faster 10MB free hard disk space 256MB of RAM An existing Internet connection and online registration is required. STEP 2: If you purchased from a retail store, go to www.mcafee.com/mfp/retailcard to register and download. If you purchased online, follow the online instructions. STEP 3: If prompted, enter your registration code. STEP 4: You will be asked to register the Family Protection software. You will also be asked to create a username using your e-mail address and password in this step. Your registration information will be your credentials for. It s a good idea to write your username and password down and keep it somewhere accessible only to you. STEP 5: When you access the Internet you will be asked to login to. Supply the username and password that you created during step 4. Note: You can install Family Protection on additional computers (up to 3 total). You do not need to perform step 3 on each computer. You can install Family Protection using the username and password from Step 4. It is recommended to disable any other parental control functions included with other software products or programs, or operating systems. Support Information Website: http://home.mcafee.com Support: http://service.mcafee.com 2
Family Summary Protecting your children from Internet threats is important to us, and it s also the reason you ve chosen, the leading parental control software. integrates several tiers of security to provide the highest level of online protection for your children. How to Use Administrator Username and Password Your administrator login credentials are the username and password you created when you registered for. Adding A New User Usernames and passwords become important when protecting children of different ages. McAfee Family Protection allows you to create multiple users and apply different settings to each user. To prevent tampering, all settings are stored on our secure servers. To add a user, click the Add a New User button on the first page of the Family Summary section. Once on the second page, fill in the Username, Password and Confirm Password fields. The username you create must be a unique email address. When finished, click Add User. Edit User Change a User s Password Click on the user s name and select Change Password from the menu. When the Update User Password window opens, type in the new password and confirmation and click Update when finished. Change Administrative Password includes several places in which your administrator password is required. Your administrator password is critical to. The administrator will use the administrator password to change the settings of each account and a separate user password for accessing the Internet. With just one administrator, it s important that the administrator keep passwords handy. It s also a good idea for an administrator to share their password with a spouse or selected friend. To change your administrative password, you will need to contact technical support because your username is linked to your McAfee account information. Forgotten Passwords If you forget your password, there is a security protocol that includes calling McAfee technical support and answering your account security question. Note: Our staff are trained to identify children trying to access a parent s password. 3
Remove a User Click on the user s name and select Delete User Account from the menu. When the Delete User window opens, this is your final chance to back out of this process. Otherwise, click Delete User to complete the removal. Once you delete the username, the login information associated with it will no longer be valid, and all settings relating to this username will be deleted. Uninstalling When removing, you will be asked for your administrator username and password, which will be verified by our servers. You may need an uninstall code if you cannot connect to the Internet during the uninstall process. In this case, you will need your administrator username and password and separate uninstall code. This high level of security is in place to keep unauthorized users from uninstalling the software. The code is similar to a pin number and can be obtained from the Family Summary page by clicking the Get Uninstall Code button. Uninstall codes change every day and are unique to your username. On the next page, you will see your code in the middle of the page. Click Done to return. If you lose your administrator password or code, you will have to go through a security protocol by calling Technical Support and answering your account security question. 4
Websites Web Blocking provides three ways for you to manage access to websites: by category, by defining a custom site list, and by safe search. Category Based Blocking Under the Limit Websites By Category heading, click on Change Blocked Categories. Next, check the category box(es) that you would like blocked. (For a description of each category, click on the category name and look at the bottom of the window/panel.) Once you have finished your selections, click Save Categories and you will return to the Websites screen. If you do not want to save changes, simply click the X to return to the Websites screen. Custom Site Lists enables you to create your own lists of allowed or blocked sites simply by entering URLs where prompted: 5
Blocking a Website To block a specific site, click Change Blocked Sites, type the URL into the box under Block a Website, and then click Add. Check Block this website for all users to apply these settings to all users on your account. You will see the site in your list of blocked websites. When finished, click the X in the upper right corner to return to the Websites screen. Allowing a Website To allow a specific site, click Change Allowed Sites, type the URL into the box under Allow a New Site, and then click Add. Check Allow this site for all users to apply these settings to all users on your account. When finished, click the X in the upper right corner to return to the Websites screen. Removing Websites Simply highlight the URL that appears in either the Blocked or Allowed websites box and click Remove Selected. To remove multiple sites at the same time, hold down the CTRL key and click on as many site names as you would like to remove from the list. 6
Enable Safe Search Check this box if you would like to prevent inappropriate content from showing up on searches a user conducts on popular search engines such as Google, Bing, and Yahoo! (These search engines typically include a Safe Search option that you can set for this purpose, but in most cases any user can easily turn it off without a password or by using a separate browser. MFP will enforce the Safe Search so that it can not be turned off.) Websites in Activity Reports Websites and pages visited will appear in your Activity Reports with key details including the number of blocked sites, number of allowed sites, user activity period (when sites were visited), searches made and top sites visited. 7
Videos Video Control With so much television and movie content now available online, secure filtering and monitoring of TV and movies is essential. gives you the ability to control the videos and Internet TV your children can access. Choose Internet TV Rating Set the appropriate content rating for each user by selecting from one of these content options: TV-G and G-rated movies, TV-PG and PG-rated movies, PG-14 and PG-13 rated movies, and TV-MA and R rated movies. When you click on one of these five options, all content above the level selected will be blocked. This blocking will only occur on major US network websites (ABC, CBS, NBC, FOX, as well as Hulu.com, Clicker.com and a few others). Limit YouTube Videos With, the administrator is able to allow or block content on YouTube, which is the most prevalent source of online videos. This option applies both to videos that appear directly on YouTube.com and to YouTube videos embedded on other Web pages (such as Facebook). Allow All YouTube Videos Selecting this option will give the user complete access to all YouTube material, both on the site and on other sites where it might be embedded. Block YouTube Videos with Inappropriate Content Clicking on this option will prevent users from accessing YouTube content that is considered inappropriate based on filtering capabilities. Block All YouTube Videos Choosing this option will block the selected user from accessing all YouTube content, whether it resides on YouTube.com or is embedded within another Web page. Restrict Media Players A number of media players available for computers provide access to streaming video content that cannot be filtered by online monitoring software. Checking the box in this section will restrict the selected user from streaming any online content via a media player. Videos in Activity Reports With you can play a video and see its content with one click from within the Activity Report. This revolutionary feature will save you time and the hassle of tracking down videos on other sites. Videos that a user watches, or attempts to watch, will appear in your Activity Reports along with key details including: number of blocked videos, number of watched videos, and specifics about each video blocked or watched. 8
Music Music Monitoring Much of today s online activity centers around music--searching for it, downloading it, sharing it and, of course, listening to it. But with the benefit of enjoying the world s best music on your computer comes the danger of exposure to explicit, vulgar or even illegal content. The Music feature of McAfee Family Protection ensures that no explicit songs are downloaded to your computer through itunes. Restrict Explicit Song Searches Checking this box will block the user from accessing songs that contain explicit lyrics on itunes. A search within the site for a song that contains inappropriate content will be blocked from being previewed or downloaded. This feature will also block any video content on itunes with an explicit rating. Restrict Peer-to-Peer File Sharing Checking the box here will instantly restrict the user s access to popular Peer-to-Peer file sharing, which can be used to download illegal copyrighted music and videos. This kind of file sharing carries serious legal implications and opens the door to inappropriate audio and video content. Also, files downloaded from Peer-to-Peer file sharing often contain malware that can harm your computer. Music in Activity Reports In, music that a user accesses via itunes will appear in your Activity Reports along with key details including: number of albums viewed online, artist, album, site (URL), time and date. 9
Instant Messaging Instant Messaging (IM) Instant messaging, or IM, is a form of real-time typed text communication between two or more people via the Internet. Users must enable an IM provider such as AOL, MSN/Live, ICQ or Yahoo! Instant Messenger. Instant messages appear in a small window on the computer screen. IM is great for short conversations with people anywhere in the world-but it carries dangers, especially for younger computer users. allows you to monitor use of IM and be aware of the online community your child is building. Block IM Programs Check this box to block users conversations that use Yahoo!, AOL, MSN/Live and ICQ. Note: This option will not block Web-based chat via sites such as Facebook and MySpace. Monitor IM Programs When you check this option, stores all monitored IM conversations. McAfee Family Protection also works with programs that can monitor multiple IM programs such as Trillian. Note: This option will not monitor Web-based chat via sites such as Facebook and MySpace. Block Web-based Chat Rooms This option allows you to block access to all online chat rooms (such as Meebo)--a source of danger, especially for younger computer users. Instant Messaging in Activity Reports In, instant Messaging activity will appear in your Activity Reports, with details from each conversation including content, date and time. 10
Games Web-based Games Many popular games and game websites include mature, inappropriate or other questionable content. allows you to block such game content. (To restrict the amount of time spent playing Web-based games, see the Time Limits tab.) Online Gaming If you check the first box under this heading, will block the user(s) on your account from accessing the multiplayer functionality of popular online games. Check the second box, and will block access to game websites that allow users to play games within the site. Games in Activity Reports In, online games accessed or blocked will appear in your Activity Reports, with details including the game name, number of uses, and date and time of each use. 11
Social Networking Social Networking Social networks allow members communicate by posts, voice, chat, instant message, video conference and blogs. In some cases, social networks serve as a vehicle for meeting in person. All of these functions can be red flags for parents who want to monitor their children s online relationships. gives you the option of blocking social networking sites altogether, monitoring personal information that users post on social networking sites (such as street address, home phone, mobile phone and school name or any other keywords you choose), and recording profanity and sexually explicit terms posted on the sites. Block Social Networking Sites Check this box if you d like to restrict access to all social networking sites. 12
Monitor Posting of Personal Information To define personal information for to track and record, fill in the appropriate blanks under this heading. You may also select Add More Personal Information to enter additional phone numbers, addresses or key phrases by using the pull-down menu under Add Personal Information. The information will appear in the Personal Information box. To remove any additional information, highlight it in the box and click the Remove Selected button. Note: Even if a phone number gets posted to a social networking site under multiple configurations in an attempt to circumvent detection, is able to catch and record the post. Monitoring for Explicit Terms Check the boxes to record postings that include profanity and sexually suggestive terms used on social networking sites. Your selections will take effect immediately. Social Networking in Activity Reports In, personal information posted on the social networks will be recorded and appear in your Activity Reports along with key details including a summary of data posted, site URL, and time and date of the post(s). 13
Email Restricting Email While email is used by friends, family and schools to connect and inform, there are also groups that use it to transmit inappropriate conversation and content. helps you control exactly who and what comes into your home via email. Email Blocking also logs the email addresses of mail sent and mail received - an effective tool in keeping your home free of unsafe email content. Web-based Email Blocking allows you to block all Web-based email accounts, such as Yahoo!, Gmail, AOL and Live, simply by checking the first box under this heading. If you check the second box, McAfee Family Protection will block all non Web-based email (SMTP and POP3). Managing Email Contacts With, you can manage exactly who is allowed to send email to specific users. Simply fill in the Person s Name and Email Address and click the Add Email Address button, which will add the Allowed Email Address to the list. To remove an Allowed Email Address, simply select the name you would like to remove and click the Remove Selected Addresses button. Email in Activity Reports In, email activity will be recorded and appear in your Activity Reports, with key details including: messages from blocked email contacts, messages from allowed email contacts, contact email addresses, message contents, and date/time of last email. 14
Time Limits Limiting Time Online Time limits help a family set ground rules and clear expectations for Web usage. The McAfee Family Protection Time Limit feature provides two ways to control the time individuals spend online: through establishing scheduled Internet usage times, or limiting the total amount of time spent online. Set an Internet Access Schedule This feature allows you to define specific time periods when users will have Web access, both on weekdays and on weekends. To begin, choose the username under Settings For: Next, select your time zone from the pull-down menu. (Caution: If the time zone is not accurate, Time Limits will not block the times you ve specified.) Next, select Configure your Internet Access Schedule. A table will open showing blocks of days and times. Choose the blocks that you would like to block for the specified user. When finished, click Update Advanced Time Limits Schedule to close the window. Limit Time Spent Online For some families, placing a cap on the amount of time a user may spend online in a given day is more feasible than setting specific time periods for usage. enables you to establish a Daily Limit of usage, both in hours and minutes. You may extend time or reset time by clicking those options. Note: Both the scheduling and limiting daily time limits features can be used at the same time to fully customize the users web use. 15
Activity Reports An Online Report Card Activity Reports are like having a report card on Internet activity at your fingertips. The reports detail a user s online activity including Websites, videos, music, instant messaging (IM), games, social networking and email - all based on preferences that you set within each activity category. Email Summary Report To begin, use the top pull-down bar Settings For and highlight the user name. From there, McAfee Family Protection allows you to choose how often to send email reports, and to which email addresses. (The administrator may add or remove addresses at any time.) Note: This option enables you to have reports emailed to a third party for added monitoring simply by entering that email address in Send Reports To. Report Storage and Access Your computer Activity Reports are stored on your computer hard drive. Your reports will only be available from the specific computer where the files are stored. If you move from computer to computer, parts of your reports will be stored on each computer. You can specify the number of days you would like to keep reports archived. 16
Instant Alerts Instant Alerts communicates to you instantly if your child makes several attempts to access a restricted site. Quickly and efficiently, the program will send you instant alerts via email or text message (US subscribers only). To choose the user for whom you d like to receive alerts, click the pull-down menu under Settings For: and highlight the user. Alert Sensitivity allows you to choose the sensitivity of the monitoring that you desire. The higher the sensitivity, the more alerts you will receive based on the number of times a user attempts to access restricted content. Under Alert Sensitivity, choose Less Sensitive, Normal or Very Sensitive. Normal is the default setting. If you find you are being alerted too often or not enough, you can change the setting. Alerts that Will Be Sent This box will contain a list of alert types and destinations once you have selected those options below. 17
Add an Instant Alert To add an alert, click Add an Instant Alert. When the window opens, choose the alert type, recipient name and contact information. The types of instant alerts available are email message or text message (only available for US phone subscribers). You can choose your alert method by using the pull down menu beside Alert type. Email Message Choose Email message from the alert type menu. Enter the Recipient name and Email address in the respective boxes and click the Add alert button. The email address will appear in the Alerts that Will Be Sent box. Text Message Text messages can be sent to text-capable mobile phones and text pagers. (Contact your carrier to verify your device s capabilities). Choose Text message from the alert type pull down. Enter the Recipient name and Phone number in the respective boxes and choose your carrier from the list included on the pull down menu Carrier. If your carrier is not listed, choose Other and enter the entire email address (contact your carrier for more information) as the alert destination. Click the Add button when finished (US phone subscribers only). Remote Management enables you to remotely manage your children s profile via www.mcafeefamilyprotection.com. This way you can change your MFP settings from any browser anywhere without Internet connection. 18 User Guide 2.0