SNMP Master Agent Release Notes 8.5.x 12/17/2017
Table of Contents SNMP Master Agent 8.5.x Release Note 3 Known Issues and Recommendations 5 Release 8.5.1 7 8.5.100.08 8 8.5.100.07 9 8.5.100.03 10 8.5.100.02 11 8.5.100.00 13 Release 8.5.0 14 8.5.000.13 15 8.5.000.11 16
SNMP Master Agent 8.5.x Release Note SNMP Master Agent 8.5.x Release Note This Release Note applies to all 8.5.x releases of SNMP Master Agent. Links in the Available Releases section enable you to access information regarding a specific release. Available Releases [+] Note about release order Releases are listed by version number rather than in date order. For this reason, a recent release may be listed after earlier releases, if the version number is lower. Except when otherwise noted in the information for a specific release, each release includes all of the features and corrections that were introduced for the applicable operating system at earlier dates, regardless of the version numbering. Release 8.5.1: Release Release Date Release Type Restrictions AIX Linux Solaris Windows 8.5.100.08 10/04/17 Hot Fix X X X X 8.5.100.07 10/09/15 General X X X X 8.5.100.03 06/25/15 General X X X X 8.5.100.02 04/10/15 General X X X X 8.5.100.00 12/30/14 General X X X X Release 8.5.0: Release Release Date Release Type Restrictions AIX Linux Solaris Windows 8.5.000.13 07/01/14 General X X X X 8.5.000.11 04/25/14 General X X X X The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Framework page in the Genesys Supported Operating Environment Reference Guide. For information about 8.1.x releases of SNMP Master Agent, see the 8.1 Release Note (Cumulative). Discontinued Support [+] Note about discontinued items SNMP Master Agent 3
SNMP Master Agent 8.5.x Release Note This section documents features that are no longer supported in this software. This cumulative list is in releasenumber order with the most recently discontinued features at the top of the list. For more information on discontinued support for operating environments and databases, see Discontinued Support in the Genesys Supported Operating Environment Reference Guide. The RHEL version 5 operating system is no longer supported. Discontinued As Of: 8.5.100.08 The following operating systems are no longer supported: HP-UX PA and HP-UX IPF all versions AIX version 5.3 RHEL version 4 Solaris version 9 Windows 2003 Discontinued As Of: 8.5.000.11 Management Framework-related configuration and deployment wizards are no longer supported. Only Configuration Conversion Wizard is supported. Discontinued As Of: 8.5.000.11 Known Issues You can find a cumulative list of the Known Issues and Recommendations for all 8.5 releases of SNMP Master Agent, including the issues that are specific to Localized (International) releases, at the following links: Known Issues and Recommendations Internationalization Issues Related Resources For additional information about Genesys SNMP Master Agent, see the following documentation: The documentation related to this software is available from the Management Framework page. The Framework Deployment Guide provides details about installing and configuring Genesys SNMP Master Agent. The Framework page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Framework components. Release Notes for other Genesys components are available here. SNMP Master Agent 4
SNMP Master Agent 8.5.x Release Note Known Issues and Recommendations Known Issues and Recommendations SNMP Master Agent The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of SNMP Master Agent. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues. On Windows, SNMP MA might terminate unexpectedly at shutdown if it is configured as a Windows Service. In addition, SNMP MA might stop responding at shutdown on a Windows host. Workaround: To avoid these problems, configure SNMP MA on Windows as a standalone application and not as a Windows Service. ID: MFWK-16650 Found In: 8.5.100.02 Fixed In: 8.5.100.03 Automatic switchover of SNMP Master Agents is not supported. Genesys strongly recommends that you do not configure SNMP Master Agent in an HA pair. Workaround: Do not configure a backup SNMP Master Agent Application object. Instead, configure only one SNMP Master Agent Application object and select Auto-restart in the Server Info section of its Configuration tab. ID: MFWK-16379 Found In: 8.1.300.09 Fixed In: The Application metadata for Management Framework Application Templates contains an incorrect spelling of the message_format option. The correct spelling is message-format. The option will not take effect for Application objects created from one of these templates unless the spelling is changed. Workaround: Manually update the name of the application option, either in the Application Template object itself, or in the Application objects created from the template. ID: MFWK-15683 Found In: 8.5.000.11 Fixed In: 8.5.000.13 SNMP Master Agent 5
SNMP Master Agent 8.5.x Release Note Known Issues and Recommendations Internationalization Issues Information in this section is included for international customers. There are no internationalization issues for this product. SNMP Master Agent 6
SNMP Master Agent 8.5.x Release Note Release 8.5.1 Release 8.5.1 SNMP Master Agent Release Notes You can find links to Release Notes for particular 8.5.1 releases of SNMP Master Agent, if available, in the tree menu on the left or in the list of Available Releases. SNMP Master Agent 7
SNMP Master Agent 8.5.x Release Note Release 8.5.1 8.5.100.08 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 10/04/17 Hot Fix X X X X What's New This release includes only resolved issues. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Resolved Issues This release contains the following correction or modification: Product Alerts Product Documentation Management Framework SNMP master agent no longer terminates unexpectedly if junk data is received on the port using the AgentX++ protocol. Previously, when an Genesys Products unknown protocol-based component, such as a port scanner or HTTP, is connected to the SNMP master agent on the AgentX++ port, the SNMP List of Release Notes master agent sometimes stopped unexpectedly. To prevent this from happening in earlier releases, do not connect any other protocol-based components to the AgentX++ port of SNMP master agent. (MFWK-18351) Upgrade Notes No special procedure is required to upgrade to release 8.5.100.08. SNMP Master Agent 8
SNMP Master Agent 8.5.x Release Note Release 8.5.1 8.5.100.07 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 10/09/15 General X X X X What's New This release contains the following new features and enhancements: Instructions for upgrading SNMP Master Agent to release 8.5 and later have been completely rewritten in a more concise and clear manner. Refer to the Framework Migration Guide. Support for the Red Hat Enterprise Linux AP 64-bit x86 7 operating system was added on June 3, 2016. See the Supported Operating Environment: Framework page for more detailed information and a list of all supported operating systems. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Product Alerts Product Documentation Management Framework Genesys Products Resolved Issues List of Release Notes This release contains no resolved issues. Upgrade Notes No special procedure is required to upgrade to release 8.5.100.07. SNMP Master Agent 9
SNMP Master Agent 8.5.x Release Note Release 8.5.1 8.5.100.03 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 06/25/15 General X X X X What's New This release includes only resolved issues. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Product Alerts Resolved Issues This release contains the following resolved issues: SNMP MA configured as a Window Service no longer terminates unexpectedly at shutdown, and no longer stops responding at shutdown on a Windows host. Previously, to stop these events from occurring, SNMP MA had to be configured as a standalone application and not as a Windows Service. (MFWK-16650) Product Documentation Management Framework Genesys Products List of Release Notes Upgrade Notes No special procedure is required to upgrade to release 8.5.100.03. SNMP Master Agent 10
SNMP Master Agent 8.5.x Release Note Release 8.5.1 8.5.100.02 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 04/10/15 General X X X X What's New This release includes only resolved issues. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Product Alerts Resolved Issues This release contains the following resolved issues: Bulk processing by SNMP MA has been improved by reducing the processing and repeater size in the third-party Agent++ library from 100 to 10. (MFWK-16415) Product Documentation Management Framework Genesys Products List of Release Notes This version of SNMP MA no longer experiences unexpected and abnormal memory growth in a third-party library that occurs during registration and duplication registration. Initial memory usage remains until registration has successfully completed. The size of this initial usage varies depending on the GVP component to which it connects. Note that SNMP MA supports only one-to-one mapping with GVP components. (MFWK-16315) This release fixes three issues in SNMP MA, as follows: 1. SNMP MA now shuts down correctly. Previously, it did not shut down because of a deadlock occurring because of deadlock in the Agent++ third-party library. 2. On Linux, SNMP MA no longer logs the following error message unnecessarily: 20003 [Agent++] Synchronized: wait with timeout returned (error): (22) Previously, the third-party Agent++ library generated this log message, even when there was no error condition. 3. SNMP MA no longer terminates unexpectedly if the MIB table for a GVP component is being polled every second. Previously in this scenario, SNMP MA terminated unexpectedly because of a problem in a third-party library. SNMP Master Agent 11
SNMP Master Agent 8.5.x Release Note Release 8.5.1 To resolve these issues, an 8-second delay has been introduced in the shutdown of SNMP MA as required by the third-party Agent++ library. As a result, SNMP MA now takes a little bit longer to shut down. (MFWK-16291) Upgrade Notes No special procedure is required to upgrade to release 8.5.100.02. SNMP Master Agent 12
SNMP Master Agent 8.5.x Release Note Release 8.5.1 8.5.100.00 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 12/30/14 General X X X X What's New This release contains the following new features and enhancements: The enable-thread option in the [log] section of the SNMP Master Agent Application Template options is now set to the default value (false). If you want to use the log throttling feature with SNMP Master Agent, you must explicitly change the value of this option. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Product Alerts Product Documentation Management Framework Resolved Issues This release contains no resolved issues. Genesys Products List of Release Notes Upgrade Notes No special procedure is required to upgrade to release 8.5.100.00. SNMP Master Agent 13
SNMP Master Agent 8.5.x Release Note Release 8.5.0 Release 8.5.0 SNMP Master Agent Release Notes You can find links to Release Notes for particular 8.5.0 releases of SNMP Master Agent, if available, in the tree menu on the left or in the list of Available Releases. SNMP Master Agent 14
SNMP Master Agent 8.5.x Release Note Release 8.5.0 8.5.000.13 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 07/01/14 General X X X X What's New This release contains the following new features and enhancements: On UNIX platforms, Genesys SNMP Master Agent can now specify the protocol to be used to secure its connections, by using the new configuration option sec-protocol. Security Pack 8.5.000.03 is required for this functionality to work properly. Refer to the Security Pack on UNIX 8.5 Release Note and the Framework 8.5 Configuration Options Reference Manual for more information about this option and how to use it. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Product Documentation Management Framework Genesys Products Resolved Issues List of Release Notes This release contains the following resolved issues: The spelling of the message-format option has been corrected in the Application metadata of the SNMP Master Agent Application Template. Previously, this option was spelled incorrectly, and you had to manually update it, either in the Application Template object itself, or in the Application objects created from the template. (MFWK-15683) Upgrade Notes No special procedure is required to upgrade to release 8.5.000.13. SNMP Master Agent 15
SNMP Master Agent 8.5.x Release Note Release 8.5.0 8.5.000.11 SNMP Master Agent 8.5.x Release Notes Release Date Release Type Restrictions AIX Linux Solaris Windows 04/25/14 General X X X X What's New This release contains the following new features and enhancements: SNMP Master Agent supports a new virtualization platform. Refer to the Genesys Supported Operating Environment Guide for more information. Helpful Links Releases Info List of 8.5.x Releases 8.5.x Known Issues Product Alerts Product Documentation Resolved Issues This release contains the following resolved issues: Management Framework Genesys Products List of Release Notes SNMP Master Agent no longer encounters a race condition and stops responding during shutdown, when the AgentX operation is performed. (MFWK-15689) SNMP Master Agent now sends only one trap to each destination configured as a trap target. Previously, if two or more trap targets were configured, SNMP Master sent duplicate traps to each destination. (MFWK-15357) SNMP Master Agent now supports the -transport-ip-version 6,4 parameter to select the IP Stack to use in a dual-stack environment. Previously, this parameter was ignored by the system. (MFWK-14930) TLS connections to a Genesys server running Windows no longer fail if the security certificate is generated using a tool other than Windows certificate services and then manually imported into Windows. Previously, if you used something other than Windows certificate services and manually generated the certificate, the CERT_TRUST_REVOCATION_STATUS_UNKNOWN validation error was generated, and the TLS connection to the Genesys server failed. (MFWK-14166) SNMP Master Agent 16
SNMP Master Agent 8.5.x Release Note Release 8.5.0 The SNMP variable hoststatus is now updated if the corresponding host is disabled and then enabled again in the configuration. Previously in this scenario, the variable was not updated. (MFWK-9524) Upgrade Notes No special procedure is required to upgrade to release 8.5.000.11. SNMP Master Agent 17