Introducing Enterprise Solutions Etienne Gueye, egueye@nevicom.ch Mar 2017 1
ABOUT SYNERGY SKY AS Expertise in multi-vendor Video Conferencing Services Management Senior team with many years of experience (Tandberg, Cisco, Visual Conference Group) Established 2008 as Consultancy Company, providing packaged platforms since 2012 Serving customers in Europe, North America and APAC ABOUT NEVICOM SA A historic videoconference specialist in Switzerland. With 19 years actives in this field Partners with the most known companies like Tandberg, Cisco, Polycom, Pexip, Fuze, Logitech, Qumu, Vyopta, Synergy sky and many others Two steps ahead predicting future trends and innovations that will disrupt the market, historically Serving customers in EMEA APAC America 2
WHERE WE ARE COMING FROM Video Conferencing Management Solutions from SP to Enterprise Service Provider Edition (SSPE) Meeting Server (SMS) Analytics Server (SAS) 2012-2017 3
ENTERPRISE SOLUTIONS Video Conferencing Management Solutions Meeting Server (SMS) Analytics Server (SAS) 4
Meeting Server (SMS) 5
CHALLENGES FOR VIDEO USERS WHO CONNECT TO SKYPE MEETINGS Skype For Business users just clicks to join Mee#ng while Video Conferencing users manually have to type in the (often complex) meeting address. And if meeting is hosted in Office365 (Skype Online) it will not be possible to join at all. 6
Meeting Server Connecting video conference systems to Skype For Business meetings with One Button To Push (OBTP) Outlook as user interface Requires Pexip Gateway Skype/AVMCU meeting room No TMS required Auto Dial to non OBTP end points Supports non-skype-meetings (Pexip VMR meetings) 7
PEXIP & SYNERGY SKY MEETING SERVER Schedule a New Skype mee#ng and add Skype Par#ciants and Video Room Resources OBTP informa#on Auto dial informa#on Cisco Endpoint Click to join Gateway On-premise or Non-OBTP endpoints 8
SCHEDULE IN OUTLOOK 1. Create a New Skype Meeting 2. Add people 3. Add video conference rooms (resources) 9
CISCO ONE BUTTON TO PUSH Video Endpoints receives meeting information from Synergy SKY Meeting Server and allows One Button To Push to start the meeting from the Touch Panel 10
CISCO ONE BUTTON TO PUSH Endpoints with remote controls will have the One Button To Push information displayed on the screen and will join by clicking OK 11
HOW DOES IT WORK? Software Repository Synergy SKY Meeting Server creates Skype URIs when a user books a Skype meeting using Outlook. The URI of the meeting is sent as OBTP to all video endpoints scheduled in the same meeting. SMS is installed in the customer s data center Quick and easy deployment Delivered as Windows Installer or appliance Pexip Gateway Microso= Exchange Server Skype For Business Server 12
INSTALLATION The Enterprise Scheduling Configurator enables easy setup and configuration of SMS. The system administrator adds the following information into the tool: Exchange server connection settings Exchange Video Meeting room resources MCU details (Pexip MCU that acts as Skype Gateway) 13
Customers: Ease of use. Book all video resources in Outlook One Click to join Microso=: Win customers with mixed UC install base. On-prem and O365 AdopQon of S4B video 14
Analytics Server (SAS) 15
CHALLENGE TO UNDERSTAND THE BIG PICTURE OF VIDEO CONFERENCING USAGE Manufacturer s in-built statistic tools most often: Only shows the manufacturers technology stats Doesn t allow data from different sources Doesn t allow customer unique reports Doesn t enable trend analysis and departmental comparisons Requires manual data harvesting and processing to create a complete picture of e.g. Skype and Cisco combined usage with geographical break-down 16
Analytics Server An application for video conferencing statistics and analysis Collects call data from Cisco CMS/VCS, Pexip and Skype For Business infrastructure Seamless, consolidated reports showing e.g. calls/minutes per location, type of endpoint or call distribution over time Create your own tags and you can show multidimensional reports e.g. by department and geography Delivered as hardware appliance All data resides on customer premises 17
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HYBRID CLOUD DEPLOYMENT Synergy SKY Analytics Server is installed on customer premises Connect to Synergy SKY public cloud for application functionality Connect to Video infrastructure, MS Exchange and Skype server for data harvesting and data processing Quick deployment All call data resides on customer premises Public Cloud Customer Network On-premises Video infrastructure 23
SYNERGY SKY ANALYTICS SERVER BUSINESS VALUE Understanding of collaboration tools usage, trends and patterns Higher data quality, better reports - with reduced manual analytics work Ability to take fact-based decisions around video conferencing investments, divestments, training, service changes etc. Solid input for ROI demonstration 24
Service Provider Edition A comprehensive toolkit for providers of Video Conferencing Services Includes the following functions Service provisioning/user admin Monitoring of infrastructure Statistics and reports Billing End User Meeting Scheduling Conference Control for Service Desks Multi-vendor (Cisco/Acano, Pexip, Microsoft Skype For Business, Polycom), multi-tenant and multi-tiered Complements or replaces legacy single-vendor, enterprise management tools 25
SYNERGY SKY WILL SIMPLIFY MANAGEMENT OF CLOUD AND ON- PREM INFRASTRUCTURE Customer # 1 Customer # 2 Customer # 3 Customer # 4 Service Provider 26
Conference Control CONFERENCE CONTROL A web-application for controlling ongoing conferences V-NOC/super users can use this tool to get concierge functionality for provisioned VMRs on a MCU Functions: start/close the conference invite participants/disconnect participants mute mic/video/speaker change layout Supports Cisco CMS/Acano. Pexip support planned for 2017 27
SYNERGY SKY SERVICE PROVIDER EDITION BUSINESS VALUES Control & Flexibility Detailed staqsqcs for improved control, analyqcs and capacity planning Seamless infrastructure management enables flexibility in choice of infrastructure Future proof soluqon Cost Savings AutomaQon and simplificaqon of operaqonal tasks Significantly reduces manual work Reduced risks through proacqve management and system analyqcs End User Sa#sfac#on MeeQng Scheduling Portal improves video adopqon and user experience Flexible billing models Self-service opqons (e.g. provisioning and reporqng) Improved service availability and support 28
THANK YOU HTTPS://UNIFIED-COM.COM/SECTION/UC-INTEGRATION-SKYPE4B/ 29