www.xo.com XO SIP Service Customer Configuration Guide for NEC Univerge SV8100 /UX5000
XO SIP Service Customer Configuration Guide 1. Overview... 2 About This Document... 2 Known Issues... 2 Registration Method... 2 XO SIP Service Packages Supported... 2 2. Testing of NEC Univerge SV8100... 3 2.1. Software and Hardware Versions Tested... 3 2.2. Diagram of XO Lab Test Set-Up of NEC Univerge SV8100... 4 3. NEC Univerge SV8100 Configuration... 4 In This Section... 5 XO COMMUNICATIONS CONFIDENTIAL 1
1. Overview About This Document This document describes interoperability between XO SIP Packages 1 and 2 and the NEC Univerge SV8100/UX5000 IP PBX, software release C2.50 or higher, deployed with an XO-provided Cisco 2432 IAD as the router/demarcation device. This document assumes the audience has a general understanding of network provisioning and the connectivity requirements of XO Communications SIP service offering. For the latest SV8100/UX5000 series software, please visit the NEC downloads web site. Known Issues While XO certifies interoperability between XO SIP service and the IP PBX as outlined herein, the following known issues were identified during Interoperability testing. The customer should be aware that certain features and functions may not be fully supportable. In some cases, special configurations and/or PBX software patches may be available from the vendor: 1) If using the NEC Univerge auto attendant and/or voice mail features with NEC InMail or UM8000 voicemail cards and XO SIP Package 1, in-band audio tones RTP must be used for DTMF; RFC2833 will not support these features at this time. 2) When using Call Forward Always or Call Forward Busy to PSTN, user must append # to the end of the number to which the call is being forwarded via the handset 3) Feature Code *67 for Outgoing Calling Line ID Delivery Blocking Per Call is not supported 4) When using Digital Phones extensions (connected via DLCA ports) mapped to DIDs, outbound calls to PSTN, caller-id is the number entered as the User ID (field 10-28-04 of the SIP System Information Set-up configuration) instead of the actual DID number. According to NEC, this issue will not be present if using IP phones, however IP phones were not part of the XO lab testing. 5) Digital phone extension configured with same DID as configured in the 10-28- 04 User ID field will not receive incoming calls. Suggested workaround: Configure an extra user (a DID) on which is number same as configured on NEC in the 10-28-04 User ID field. Customer should not configure that DID with any extension. According to NEC, this issue will not be present if using IP phones, however IP phones were not part of the XO lab testing. Registration Method NEC Univerge SV8100 utilizes static registration between IP phones and the IP PBX. XO SIP Service Packages Supported Pkg Codec DTMF Fax 1 G.711 RFC2833 (in-band RTP DTMF fall-back) T.38; G.711 pass-through 2 G.729a RFC2833 T.38; G.711 pass-through XO SIP ServiceCustomer Configuration Guide PAGE 2
XO SIP Service Customer Configuration Guide 2. Testing of NEC Univerge SV8100 2.1. Software and Hardware Versions Tested 1. Cisco 2432 used as a router Cisco 2432 Software Version: Cisco IOS Software, 2400 Software (C2430-IS- M), Version 12.4(7e), RELEASE SOFTWARE (fc5) System image file is "flash:c2430-is-mz.124-7e.bin" 2. Juniper Networks ERX 1400 System Release: erx_6-1-3p0-11.rel Version: 6.1.3 patch-0.11 [Build Id 5148] 3. BroadSoft System Release: AS version Rel_14.sp9_1.123 NS version Rel_14.sp4_1.165 4. Sonus NBS Release: V06.04.06 S005 5. Sonus PSX and GSX Release: V06.04.03R000 6. NEC UNIVERGE SV8100 a. Software version: C2.50 b. Configuration software Webpro: 2.50.02 c. Voicemail cards: UM8000 and InMail 7. 2 - Digital Phones (connected via DLCA ports of PBX) Version: NEC DT300 1 Analog Phone Version: Panasonic KX-TS21-W XO COMMUNICATIONS CONFIDENTIAL 3
2.2. Diagram of XO Lab Test Set-Up of NEC Univerge SV8100 Figure 1, Lab Test LAN Topology 205.158.163.102 205.158.163.138 205.158.163.242 172.27.7.12 Broadworks MS (SIP) (SIP) Broadworks NS 172.27.6.11 (SIP) 172.27.6.10 (SIP) Sonus NBS Broadworks AS 205.158.163.12 (SIP) 172.27.0.101 (SIP) 205.158.163.78 PSX 4/0:2/1/2/1/1 205.158.163.81 SER 1/0:0 205.158.163.82 Bottom ERX GSX PSTN 192.192.192.2 FE 0/0 205.158.163.89 255.255.255.248 Cisco 2432 205.158.163.90 NEC-SV8100 2146355850 2146355851 9723655051 3. NEC Univerge SV8100 Configuration XO SIP ServiceCustomer Configuration Guide PAGE 4
XO SIP Service Customer Configuration Guide In This Section XO performed the minimum amount of configuration required to achieve successful completion of test calls over XO SIP. It is beyond the scope of this document and the testing efforts to show a complete configuration, therefore screenshots of the GUI interface are provided only for the details of the SIP trunk configuration that are relevant to interfacing with XO s SIP product. Customers should refer to NEC documentation at http://www.cng.nec.com/main/ for additional configuration options. This section contains screenshots which detail the SIP trunk configurations. System Configuration: XO COMMUNICATIONS CONFIDENTIAL 5
System Data 10-40 IP Trunk Availability 10-40-01: Enable SIP Trunk Availability 10-40-02: Enable the number of SIP trunks that you will have. Note: After you change these settings you must reset the PVA cards. XO SIP ServiceCustomer Configuration Guide PAGE 6
XO SIP Service Customer Configuration Guide 10-12 CD-CP00 Network Setup 10-12-03 Set to Gateway that the IPLA is assigned to 10-12-09 Set IP address 10-12-10 Set Subnet mask 10-03 IPLA Configuration XO COMMUNICATIONS CONFIDENTIAL 7
10-03 Set ports used to SIP. 10-19 IPLA DSP Resource Selection XO SIP ServiceCustomer Configuration Guide PAGE 8
XO SIP Service Customer Configuration Guide 10-19 1-16 Set the number of DSP s used for the IP trunks 10-28 SIP System Information Setup XO COMMUNICATIONS CONFIDENTIAL 9
10-28-01: This is the Domain name that the SV8100 resides in. 10-28-02: This is the Host Name of the SV8100 in the domain XO will provide this information. 10-28-03: Leave set to UDP 10-28-04: User ID in the SIP Invite Setup message. It is also used for outbound caller ID information. A call cannot be completed across the span if there is no outbound CID info at all. The reason for this is: the from and display portion of the invite message would be blank and it would not know where the call originated from. 10-28-05: Set this to IP Address. XO SIP ServiceCustomer Configuration Guide PAGE 10
XO SIP Service Customer Configuration Guide 10-23 IP System Interconnection Setup 10-23 0001 0012 Check System Interconnection Set IP Address and Dial Number 0-9 and * # XO COMMUNICATIONS CONFIDENTIAL 11
84-26 IPLA DSP Basic Setup 84-26-1 Set DSP IP Addresses as many as needed with a maximum of 8. XO SIP ServiceCustomer Configuration Guide PAGE 12
XO SIP Service Customer Configuration Guide 84-14 Sip Trunk Basic Setup 84-14-11 Set to Proxy Server Domain 84-14-07 Session Timer Value (Default = 0) 84-14-08 Minimum Session Time Value (Default = 1800) For most of the test cases used default values. XO COMMUNICATIONS CONFIDENTIAL 13
15-01 Extension Setup System numbering basic setup 11-01 System Numbering XO SIP ServiceCustomer Configuration Guide PAGE 14
XO SIP Service Customer Configuration Guide 11-02: System Numbering. SIP basic configuration setup for SIP trunk: 84-13: SIP Trunk Codec Setup XO COMMUNICATIONS CONFIDENTIAL 15
84-13: SIP Trunk Codec Setup (continue) Incoming call service: 20-09: Class of service (Incoming Call Service) XO SIP ServiceCustomer Configuration Guide PAGE 16
XO SIP Service Customer Configuration Guide 22-11: DID Translation table XO COMMUNICATIONS CONFIDENTIAL 17
Call Forward setup: 15-07 Function Keys 24-09: Call Forwarding Fixed Settings. OR Configure call forward number from phone. Auto attendant setup: XO SIP ServiceCustomer Configuration Guide PAGE 18
XO SIP Service Customer Configuration Guide 16-01: Department Group Basic Setup 16-02: Department Group Assignment for extensions. XO COMMUNICATIONS CONFIDENTIAL 19
Caller ID setup: 20-19: Caller ID System Options XO SIP ServiceCustomer Configuration Guide PAGE 20
XO SIP Service Customer Configuration Guide Caller ID setup: 20-09: Class of Service Options (Incoming Call Service) XO COMMUNICATIONS CONFIDENTIAL 21
Caller ID setup: (Optional) Refer report executive summary. 10-29-14 SIP Carrier choice 21-17 Trunk Calling party number XO SIP ServiceCustomer Configuration Guide PAGE 22
XO SIP Service Customer Configuration Guide Voice mail configuration: 16-01: Department Group Basic Setup 22-11: DID Translation Table XO COMMUNICATIONS CONFIDENTIAL 23
16-02: Department Group Assignment for extensions: XO SIP ServiceCustomer Configuration Guide PAGE 24
XO SIP Service Customer Configuration Guide 45-01: Voicemail Integration Options XO COMMUNICATIONS CONFIDENTIAL 25
Configuration for Voice mail on UM8000 voice mail card: Add and configure subscribers. Add SV8100 to this UM8000 voice mail card. Switch extension configuration on voice mail card. XO SIP ServiceCustomer Configuration Guide PAGE 26
XO SIP Service Customer Configuration Guide Auto attendant configuration. XO COMMUNICATIONS CONFIDENTIAL 27
VOICE MAIL/Auto Attandant with InMail card 11-07-01; Group 64 = 3999 15-03-03; extensions 3498-3505 are all set to Special (1) XO SIP ServiceCustomer Configuration Guide PAGE 28
XO SIP Service Customer Configuration Guide 16-01-01 = Voice Mail 16-01-04 = Circular (1) 16-02-01; extensions 3025-3032 are all in group 2 XO COMMUNICATIONS CONFIDENTIAL 29
45-01-01 = 2 XO SIP ServiceCustomer Configuration Guide PAGE 30
XO SIP Service Customer Configuration Guide 47-01-17 = 25 In 15-03-01 set extensions 3025-3032 to 0 (DP). 47-02 XO COMMUNICATIONS CONFIDENTIAL 31
47-15 47-03 XO SIP ServiceCustomer Configuration Guide PAGE 32
XO SIP Service Customer Configuration Guide 47-06 47-07 XO COMMUNICATIONS CONFIDENTIAL 33
47-08 47-09 XO SIP ServiceCustomer Configuration Guide PAGE 34
XO SIP Service Customer Configuration Guide 47-10 47-11 XO COMMUNICATIONS CONFIDENTIAL 35
47-12 47-13 XO SIP ServiceCustomer Configuration Guide PAGE 36
XO SIP Service Customer Configuration Guide 47-15 47-16 XO COMMUNICATIONS CONFIDENTIAL 37
47-17 47-18 XO SIP ServiceCustomer Configuration Guide PAGE 38
XO SIP Service Customer Configuration Guide 47-19 Copyright 2009. XO Communications, LLC. All rights reserved. XO and the XO design logo are registered trademarks of XO Communications, LLC. XO COMMUNICATIONS CONFIDENTIAL 39