the Philippines Experience 1 The Establishment and Operations of a Statistical Information Center: the Philippines Experience Candido J. Astrologo, Jr. OIC-Director National Statistical Information Center National Statistical Coordination Board Presented during the UNSD Seminar on Data Dissemination: Emerging Trends and Issues 1-3 August 2007 Kuala Lumpur, Malaysia the Philippines Experience 2 Outline of Presentation I. Background II. Establishment Mechanisms III. Operations and Maintenance IV. Services Offered V. Problems Encountered VI. Recommendations VII. What Lies Ahead 1
the Philippines Experience 3 I. Background The Philippine Statistical System Legislative Bodies National Statistics Office Local Gov t Units Government Financial Institutions Bureau of Agricultural Statistics National Statistical Coordination Board Bureau of Labor and Employment Statistics Bangko Sentral ng Pilipinas Private Sector Statistical Research and Training Center Other Government Departments the Philippines Experience 4 I. Background Scenario The National Statistical Information Center 2
the Philippines Experience 5 I. Background (cont) The National Statistical Coordination Board Organizational Structure Office of the Secretary General Administrative Services Programs, Policies and Standards Office Economic Statistics Office Social Statistics Office Subnational Statistics Office National Statistical Information Center the Philippines Experience 6 I. Background (cont) National Statistical Information Center one stop statistical information center public service arm of the NSCB marketing arm of the Philippine Statistical System 3
the Philippines Experience 7 I. Background (cont) 1. Conceptualization One-stop shop for statistical information and services Strong coordination functions with agencies 2. Establishment Established on October 20, 1993 Technical assistance from Statistics Sweden Financial assistance from the Swedish Agency for Technical and Economic Cooperation (BITS) the Philippines Experience 8 I. Background (cont) 3. Institutionalization Locally-funded project (1996-2006) Regular program (2007-present) National budget 4. Localization Regional and provincial branches LGU-funded NSCB-assisted (technical) 4
the Philippines Experience 9 II. Establishment Mechanisms 1. Establishment of the Philippine National Statistical Information Center Foreign-funded 1993 Main branch and 2 regional branches 1996 2002 2003 Locally-funded 4 regional branches 2 regional branch 1 provincial branch 2004 2 regional branches 2005 2007 1 provincial branches Regular program 1 provincial branch the Philippines Experience 10 II. Establishment Mechanisms 2. Mechanisms Philippine Statistical Development Program sets the directions, thrusts and priorities of the PSS for the medium term geared towards the improvement of the delivery of outputs by the agencies Government Statistics Accessibility Program "pole vaults" the improvement in the accessibility of statistical information and services develops the opportunities for greater benefit from the products and services of the Philippine Statistical System 5
the Philippines Experience 11 II. Establishment Mechanisms 2. Mechanisms (cont) General Standards On Statistical Information Dissemination Promote greater utilization of statistical information Foster generally accepted data dissemination practices Involve active participation of users in making statistics more accessible and useful Pricing Policy free access to an easily accessible set of basic and key statistics cost-recovery principle prescribes the framework on what and who to be charged the Philippines Experience 12 II. Establishment Mechanisms 3. Mechanisms (cont) Legislative support Congressional budget for establishment Memorandum of Agreement with Local Government Units Coordination with local government units NSCB technical support LGUs logistics 6
the Philippines Experience 13 II. Establishment Mechanisms 4. Locations Luzon Main Branch 4 Regional Branches Visayas 2 Regional Branches 3 Provincial Branches Mindanao 4 Regional Branches the Philippines Experience 14 III. Operations and Maintenance 1. Framework of Operations Resources Client Feedback Information Technology Policies and Standards National Statistical Information Center (NSIC) Public Service Commitment 7
the Philippines Experience 15 III. Operations and Maintenance Policies and Standards NSCB Policies UN FPOS Good Practices Client Satisfaction Feedback User s Forum Technical Service Resources Financial Human Logistics Systems Information Technology Website Databases Online Services Public Service Commitment Professionalism Public accountability Efficiency in delivery the Philippines Experience 16 III. Operations and Maintenance Resources Financial Revenues generated National and local budget Human Local staff Civil service eligibles Logistics Exchange programs Complimentary copies Donations Systems IT-based In-house developed 8
Millions 1.7 1.6 1.5 1.4 1.3 the Philippines Experience 17 III. Operations and Maintenance Sales Subscription E-mail requests 2002 2006 Thousands 16 14 12 10 8 6 4 1.2 2002 2003 2004 2005 2006 Hardcopy Databases Softcopy 2 2002 2003 2004 2005 2006 Library Clients Pageviews & Email subscribers & Unique Visitors RSS feeds views 5000 4000 3000 2000 1000 Millions 6 5 4 3 2 1 Thousands 1.6 70 60 1.2 50 40 0.8 30 20 0.4 10 Thousands 0 2002 2003 2004 2005 2006 0 2002 2003 2004 2005 2006 Unique visitors Pageviews 0.0 0 2002 2003 2004 2005 2006 RSS Feeds Views E mail Subscribers the Philippines Experience 18 IV. Services Offered Frontline Library Bookshoppe Technical Services Online Services 9
the Philippines Experience 19 IV. Services Offered (cont) Frontline/ Statistics Inquiry information on what, where and when statistical data are available and in what form and how data can be accessed thru telephone, fax, e-mail accomplishment of questionnaires the Philippines Experience 20 IV. Services Offered (cont) Library collection of local and international statistical publications and reference materials library exchange program free Internet access no membership; free to use open from 8:00 a.m. to 5:00 p.m. with no noon break from Monday to Friday 10
the Philippines Experience 21 IV. Services Offered (cont) Bookshoppe catalogue of available publications for sale more than 100 titles of printed publications and CD-ROMs of NSCB and other statistical agencies marketing arm of the major statistical agencies subscription-based contracts with bookstores, information brokers and independent vendors the Philippines Experience 22 IV. Services Offered (cont) Technical Services assistance and consultancy on data collection, presentation and analysis assistance on forecasting and other researches study visits/tours, press conference, user s forum lectures on national accounts, input-output tables and poverty statistics 11
the Philippines Experience 23 IV. Services Offered (cont) Online Services Website Online databases (free and subscription-base) Downloadable technical papers OPAC RSS feeds Mobile edition of website the Philippines Experience 24 V. Problems Encountered Hard sell concept Sustainability Resource constraints Limited products and services Archiving Limited market 12
the Philippines Experience 25 VI. Recommendations Coordination is a must Innovative products and services Alternative channels of marketing Instill importance Predict customers needs Continuous capacitybuilding Good customer relations Utilization of ICT the Philippines Experience 26 VII. What lies ahead Products and Services Microdata access service Alternative method of payment (online payment, prepaid cards) More ICT services (SMS, kiosks) Operations Financially-viable More regional branches Enhanced networking Customer communication 13
the Philippines Experience 27 National Statistical Coordination Board National Statistical Information Center Midland Buendia Bldg. Sen. Gil Puyat Avenue Makati City Tel. No. (632) 895-2767 Fax No. (632) 890-8456 http://www.nscb.gov.ph info@nscb.gov.ph THANK YOU! the Philippines Experience 28 ICMDGS http://www.nscb.gov.ph/events/mdg icmdgs@nscb.gov.ph 14