CCIE Collaboration Written Exam Topics The topic areas listed are general guidelines for the type of content that is likely to appear on the exam. Please note, however, that other relevant or related topic areas may also appear. All exam materials are provided and no outside reference materials are allowed. Exam Sections and Sub Task Objectives Cisco Collaboration Infrastructure UC Deployment Models User Management IP Routing in Cisco Collaboration Solutions Virtualization in Cisco Collaboration Solutions UCS VMware Answer Files Wireless in Cisco Collaboration Solutions Network Services DNS DHCP TFTP NTP CDP/LLDP Power over Ethernet Voice and Data VLAN IP Multicast IPv6 Telephony Standards and Protocols SCCP Endpoints types 1
MGCP Endpoints types SIP SDP BFCP H.323 and RAS Gatekeeper H.239 Voice and Video CODECs H.264 ILBC ISAC LATM G.722 Wide band RTP, RTCP, srtp Cisco Unified Communications Manager Device Registration and Redundancy Device Settings Codec Selection Call Features Call Park Call Pickup BLF Speed Dials Native Call Queuing Call Hunting Meet-Me Dial Plan Globalized Call Routing Local Route Group Time of Day Routing Application Dial Rules Digit Manipulations Media Resources TRP MoH CFB Transcoder/MTP Annunciator MRG/MRGL CUCM Mobility EM/EMCC Device Mobility 2
Mobile Connect MVA CUCM Serviceability and OS Administration Database Replication CDR Service Activation CMR CUCM Disaster Recovery ILS/URI Dialing Directory URI ISL Topology Blended Addressing Call Admission Control CAC/ELCAC RSVP SIP Pre-conditions SIP and H323 Trunks SIP Trunks H.323 Trunks Number Presentation and Manipulation SAF and CCD Call Recording and Silent Monitoring Cisco IOS UC Applications and Features CUCME SCCP Phones Registration SIP Phones Registration SNR SRST CME-as-SRST MGCP Fallback MMOH in SRST CUE AA Scripting Voiceview Web Inbox MWI VPIM IOS Based Call Queuing B-ACD Voice huntgroups Call Blast IOS Media Resources Conferencing Transcoding DSP Management CUBE Mid-call signaling SIP profiles 3
Early/Delayed offer DTMF interworking Box-to-Box Failover/Redundancy Fax and Modem Protocols Analog Telephony Signaling Analog Telephony Signaling Theories (FXS/FXO) Caller ID Line Voltage Detection THL Sweep FXO Disconnect Echo Digital Telephony Signaling Digital Telephony Signaling Theories (T1/E1, BRI/PRI/CAS) Q.921 and Q.931 QSIG Caller ID R2 NFAS IOS Dial-Plan Translation Profile Dial-peer matching logics Test Commands SAF/CCD IOS CAC IOS Accounting Quality of Service and Security in Cisco Collaboration Solutions QoS: Link Efficiency (e.g. LFI, MLPPP, FRF.12, crtp, VAD) QoS: Classification and Marking Voice vs Video Classification Soft Clients vs Hard Clients Trust Boundaries QoS: Congestion Management Layer 2 Priorities Low Latency Queue Traffic Policing and Shaping QoS: Medianet QoS: Wiress QoS Security: Mixed Mode Cluster Security: Secured Phone Connectivity VPN Phones Phone Proxy TLS Proxy 802.1x Security: Default Security Features Security: Firewall Traversal Security: Toll Fraud 4
Cisco Unity Connection CUCM and CUCME Integration Single Inbox MWI Call Handlers CUC Dial-plan Directory Handlers CUC Features High Availability Visual Voicemail Voicemail for Jabber Voicemail Networking Cisco Unified Contact Center Express (UCCX) UCCX CTI Integration ICD Functions UCCX Scripting Components Cisco Unified IM Presence Cisco Unified IM Presence Components CUCM Integration Cisco Jabber Federation Presence Cloud Solutions Group chat and Compliance 5