CCIE Collaboration Lab Rami Kandah, Technical Leader Scott Hunt, UC Content Engineer James Lehto, UC Content Engineer David Mallory, CTO Learning@Cisco
Overview: CCIE Certification Highest regarded IT certification for over 20 years Industry standard for validating expert level skills and experience Exams continually updated and revised with new technologies Theoretical and intensive hands-on lab examination requirements 3
CCIE Collaboration Lab Exam
What is an Expert? Expert: Someone widely recognized as a reliable source of knowledge, technique, or skill whose judgment is accorded authority and status by the public or his or her peers. Domain: The scope or bounds of expertise Such as the CCIE Blueprint Is able to generate a mental simulation of a task Can formulate and utilize decision trees to complete tasks Has self-monitoring skills is able to detect errors in their work or thought processes Requires extensive, targeted practice Requires accurate feedback 5
CCIE Collaboration Lab Exam Overview An 8-hour, hands-on, 100-point lab exam; candidates must score 80 or above to pass Candidate builds, troubleshoots, and optimizes a collaboration network to supplied specifications on a provided collaboration equipment rack Physical cabling is done. IP routing protocol, and WAN are preconfigured Unified Communications applications are installed, with some pre-configuration of basic tasks, such as device registration and baseline application integrations 6
CCIE Collaboration Lab Blueprint v1.0 Implement and Troubleshoot: Configure and Troubleshoot Cisco Collaboration Infrastructure 5% Configure and Troubleshoot Cisco Unified Communications Manager (CUCM) 40% Configure and Troubleshoot Cisco IOS UC Applications and Features 25% Configure and Troubleshoot QoS and Security in Cisco Collaboration Solutions 7% Configure and Troubleshoot Cisco Unity Connection 10% Configure and Troubleshoot Cisco Unified Contact Center Express (UCCX) 5% Configure and Troubleshoot Cisco Unified IM Presence 8% Detailed CCIE Collaboration Lab v1.0 blueprint is on the CLN web site: https://learningnetwork.cisco.com/docs/doc-20804 7
CCIE Collaboration Lab v1.0 Equipment Cisco UCS220 Servers Cisco 3925 Series Integrated Services Routers (ISR) Cisco 2921 Series Integrated Services Routers (ISR) ISR Modules and Interface Cards VWIC3-1MFT-T1/E1 PVDM3 HWIC-4ESW-POE Cisco Unity Express for SRE Cisco Catalyst 3750 Series Switches IP Phones (7965 and 9971) and Soft Clients (Jabber) 8
CCIE Collaboration Lab v1.0 Software Cisco Unified Communications Manager 9.1 Cisco Unified Communications Manager Express 9.1 Cisco Unified Contact Center Express 9.1 Cisco Unified Communications IM and Presence 9.1 Cisco Unity Connection 9.1 All routers use IOS version 15.2 M Train. Cisco Catalyst 3750 Series Switches uses 12.2 Main Train 9
CCIE Collaboration Lab Rack Access 10
Cisco 360 Learning Program for CCIE Collaboration
Cisco 360 Learning Program 12
Cisco 360 Learning Program Pre-assessment Lab 8-hour graded lab to identify strengths/weaknesses Instructor Led Workshops 20 Workbook Labs 15 Collaboration infrastructure labs 5 Collaboration Applications labs 4-hour labs 3 Graded Assessment Labs 8-hour graded labs 30 hours of Self-Paced Lessons Reference Library Learning Portal 13
Cisco 360 Assessed Collaboration Labs Lab pods use physical hardware Access via VPN client Cisco 7965 and 9971 IP Phones Directly connected to pod Remote control via E-Tel application E-Tel is run from Student PC to Enable Audio Redirection Grading is automated Scenario is emailed 36 hours prior to lab Score report and answer key is emailed 2-4 hours after lab completes 14
Cisco 360 Lab Topology: 15
Lab Review (optional) Pods will be available via VPN until 12 midnight on Monday Review config against score report & answer key Proctors available through MTE One on one coaching 16
E-Tel Remote Phone Control All Phones must be registered before running E-Tel HQ and BR1 Phones Associated with user Grade BR2 Phones Run script on Student PC Configure IP Addresses of Phones in E-Tel Click Use Now Click Set as Default Phone reset may result in IP Address change update E-Tel if communication is lost when testing SRST/Mobility Phones are power cycled from TermServ 17
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Continue Your Education Demos Labs Lunch Topics Final copy TBD 20