VIRTUAL GPU SOFTWARE R384 FOR VMWARE VSPHERE

VIRTUAL GPU SOFTWARE R384 FOR VMWARE VSPHERE RN-07347-001 _v5.0 through 5.2 Revision 02 January 2018 Release Notes

TABLE OF CONTENTS Chapter 1. Release Notes... 1 Chapter 2. Validated Platforms...3 2.1. Supported NVIDIA GPUs and Validated Server Platforms... 3 2.2. Hypervisor Software Versions... 4 2.3. Guest OS Support... 5 2.3.1. Windows Guest OS Support... 5 2.3.2. Linux Guest OS Support... 5 Chapter 3. Known Product Limitations... 7 3.1. vgpu profiles with 512 Mbytes or less of frame buffer support only 1 virtual display head on Windows 10... 7 3.2. NVENC requires at least 1 Gbyte of frame buffer... 8 3.3. VM failures or crashes on servers with 1 TB or more of system memory... 8 3.4. VM running older NVIDIA vgpu drivers fails to initialize vgpu when booted...9 3.5. Virtual GPU fails to start if ECC is enabled... 9 3.6. Single vgpu benchmark scores are lower than passthrough GPU... 11 3.7. VMs configured with large memory fail to initialize vgpu when booted... 12 Chapter 4. Resolved Issues... 14 Chapter 5. NVIDIA Software Security Updates... 15 Chapter 6. Known Issues... 16 6.1. Since 5.2: The license expires prematurely in Linux guest VMs... 16 6.2. Multiple display heads are not detected by Ubuntu 14.04 guest VMs...17 6.3. Since 5.1: On GPUs based on the Pascal architecture, Ubuntu 16.04 VMs run slowly after acquiring a license... 17 6.4. Resolution is not updated after a VM acquires a license and is restarted...18 6.5. On Tesla P40, P6, and P4 GPUs, the default ECC setting prevents NVIDIA vgpu from starting... 18 6.6. Tesla P40 cannot be used in pass-through mode...19 6.7. NVIDIA vgpu utilization in guest VMs is incorrectly reported for vgpus using a fixed share scheduler...19 6.8. NVIDIA vgpu encoder and process utilization counters don't work with Windows Performance Counters... 20 6.9. On Linux, 3D applications run slowly when windows are dragged... 21 6.10. A segmentation fault in DBus code causes nvidia-gridd to exit on Red Hat Enterprise Linux and CentOS... 21 6.11. Since 5.1: The nvidia-gridd service fails because the required configuration is not provided...22 6.12. Since 5.1: The Apply button is disabled after change to unlicensed mode... 23 6.13. Licenses remain checked out when VMs are forcibly powered off...24 6.14. Memory exhaustion can occur with vgpu profiles that have 512 Mbytes or less of frame buffer... 25 RN-07347-001 _v5.0 through 5.2 Revision 02 ii

6.15. vgpu VM fails to boot in ESXi 6.5 if the graphics type is Shared... 26 6.16. ESXi 6.5 web client shows high memory usage even when VMs are idle... 27 6.17. NVIDIA Virtual GPU Manager must not be on a host in a VMware DRS cluster...27 6.18. GNOME Display Manager (GDM) fails to start on Red Hat Enterprise Linux 7.2 and CentOS 7.0...28 6.19. NVIDIA Control Panel fails to start and reports that you are not currently using a display that is attached to an Nvidia GPU...29 6.20. VM configured with more than one vgpu fails to initialize vgpu when booted...30 6.21. A VM configured with both a vgpu and a passthrough GPU fails to start the passthrough GPU... 30 6.22. vgpu allocation policy fails when multiple VMs are started simultaneously... 31 6.23. Before Horizon agent is installed inside a VM, the Start menu s sleep option is available.. 31 6.24. vgpu-enabled VMs fail to start, nvidia-smi fails when VMs are configured with too high a proportion of the server s memory... 32 6.25. On reset or restart VMs fail to start with the error VMIOP: no graphics device is available for vgpu... 33 6.26. nvidia-smi shows high GPU utilization for vgpu VMs with active Horizon sessions... 33 6.27. Multiple WebGL tabs in Microsoft Internet Explorer may trigger TDR on Windows VMs... 34 RN-07347-001 _v5.0 through 5.2 Revision 02 iii

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Chapter 1. RELEASE NOTES These Release Notes summarize current status, information on validated platforms, and known issues with NVIDIA virtual GPU software and associated hardware on VMware vsphere. The releases in this release family of NVIDIA virtual GPU software include the software listed in the following table: Software 5.0 5.1 5.2 NVIDIA Virtual GPU Manager for the VMware vsphere releases listed in Hypervisor Software Versions 384.73 384.99 384.111 NVIDIA Windows driver 385.41 385.90 386.09 NVIDIA Linux driver version 384.73 384.99 384.111 Caution If you install the wrong package for the version of VMware vsphere you are using, NVIDIA Virtual GPU Manager will fail to load. The releases of the vgpu Manager and guest VM drivers that you install must be compatible. Different versions of the vgpu Manager and guest VM driver from within the same main release branch can be used together. For example, you can use the vgpu Manager from release 5.1 with guest VM drivers from release 5.0. However, versions of the vgpu Manager and guest VM driver from different main release branches cannot be used together. For example, you cannot use the vgpu Manager from release 5.1 with guest VM drivers from release 4.4. See VM running older NVIDIA vgpu drivers fails to initialize vgpu when booted. Updates in Release 5.0 Support for GPUs based on the NVIDIA Pascal architecture Compute mode support for NVIDIA vgpu and pass-through GPU on GPUs based on the NVIDIA Pascal architecture New NVIDIA vgpu schedulers for GPUs based on the NVIDIA Pascal architecture Support for NVML and nvidia-smi on 32-bit Windows VMs RN-07347-001 _v5.0 through 5.2 Revision 02 1

Release Notes Application-level monitoring of NVIDIA vgpu engine utilization Encoder session monitoring Support for NVENC on Linux NVIDIA vgpus Removal of support for GRID K1 and GRID K2 GPUs Support for vgpu metrics in VMware vrealize Operations through a separately available management pack Removal of support for Ubuntu 12.04 LTS Support for VMware vsphere Hypervisor (ESXi) 6.0 update 3 Software enforcement of licensing requirements Miscellaneous bug fixes Updates in Release 5.1 Support for the Tesla P100 12GB GPU (vsga is not supported.) Miscellaneous bug fixes Updates in Release 5.2 New default values for the license borrow time and license linger time: The default license borrow time is reduced from 7 days to 1 day. The default license linger time is reduced from 10 minutes to 0 minutes. New setting LingerInterval for overriding the default license linger time Miscellaneous bug fixes RN-07347-001 _v5.0 through 5.2 Revision 02 2

Chapter 2. VALIDATED PLATFORMS This release of NVIDIA virtual GPU software provides support for several NVIDIA GPUs on validated server hardware platforms, VMware vsphere hypervisor software versions, and guest operating systems. 2.1. Supported NVIDIA GPUs and Validated Server Platforms This release of NVIDIA virtual GPU software provides support for the following NVIDIA GPUs on VMware vsphere, running on validated server hardware platforms: Tesla M6 Tesla M10 Tesla M60 Tesla P4 Tesla P6 Tesla P40 Tesla P100 (vsga is not supported.) Since 5.1: Tesla P100 12GB (vsga is not supported.) For a list of validated server platforms, refer to NVIDIA GRID Certified Servers. Tesla M60 and M6 GPUs support compute mode and graphics mode. NVIDIA vgpu requires GPUs that support both modes to operate in graphics mode. Recent Tesla M60 GPUs and M6 GPUs are supplied in graphics mode. However, your GPU might be in compute mode if it is an older Tesla M60 GPU or M6 GPU, or if its mode has previously been changed. To configure the mode of Tesla M60 and M6 GPUs, use the gpumodeswitch tool provided with NVIDIA virtual GPU software releases. RN-07347-001 _v5.0 through 5.2 Revision 02 3

Validated Platforms Requirements for Using GPUs Based on the Pascal Architecture in Pass-Through Mode The Tesla P100 and Tesla P6 GPUs require 32 GB of MMIO space in pass-through mode. The Tesla P40 GPU requires 64 GB of MMIO space in pass-through mode. Pass through of GPUs with large BAR memory settings has some restrictions on VMware ESXi: The guest OS must be a 64-bit OS. 64-bit MMIO and EFI boot must be enabled for the VM. The guest OS must be able to be installed in EFI boot mode. The Tesla P100 and Tesla P6 require ESXi 6.0 Update 1 and later, or ESXi 6.5 and later. Because it requires 64 GB of MMIO space, the Tesla P40 requires ESXi 6.0 Update 3 and later, or ESXi 6.5 and later. As a result, the VM s MMIO space must be increased to 64 GB as explained in VMware Knowledge Base Article: VMware vsphere VMDirectPath I/O: Requirements for Platforms and Devices (2142307). 2.2. Hypervisor Software Versions This release has been tested with the following hypervisor software versions: Software Version Tested Notes VMware vsphere Hypervisor (ESXi) 6.5 6.5 All NVIDIA GPUs that support NVIDIA virtual GPU software are supported. VMware vsphere Hypervisor (ESXi) 6.0 6.0 update 3 All NVIDIA GPUs that support NVIDIA virtual GPU software are supported. 6.0 update 2 6.0 update 1 6.0 RTM build 2494585 VMware vsphere Hypervisor (ESXi) 5.5 5.5 vsga is not supported. Only the following NVIDIA GPUs are supported: VMware Horizon Tesla M6 Tesla M10 Tesla M60 Since 5.1: 7.3 RTM build 7.2.0 RTM build 5644711 7.1.0 RTM build 5170901 7.0.2 build 4368292 RN-07347-001 _v5.0 through 5.2 Revision 02 4

Validated Platforms Software Version Tested Notes 6.2.1 RTM build 3268071 VMware vcenter Server 6.5.0 RTM build 4602587 6.0 RTM build 2562643 2.3. Guest OS Support NVIDIA virtual GPU software supports several Windows releases and Linux distributions as a guest OS. The supported guest operating systems depend on the hypervisor software version. Use only a guest OS release that is listed as supported by NVIDIA virtual GPU software with your virtualization software. To be listed as supported, a guest OS release must be supported not only by NVIDIA virtual GPU software, but also by your virtualization software. NVIDIA cannot support guest OS releases that your virtualization software does not support. In pass-through mode, GPUs based on the Pascal architecture support only 64-bit guest operating systems. No 32-bit guest operating systems are supported in passthrough mode for these GPUs. 2.3.1. Windows Guest OS Support NVIDIA virtual GPU software supports the following Windows releases as a guest OS on VMware vsphere: Guest OS NVIDIA vgpu Pass-Through GPU Windows Server 2016 6.5, 6.0 6.5, 6.0, 5.5 Windows Server 2012 R2 6.5, 6.0 6.5, 6.0, 5.5 Windows Server 2008 R2 6.5, 6.0 6.5, 6.0, 5.5 Windows 10 RS2 (64-bit) 6.5, 6.0 6.5, 6.0, 5.5 Windows 10 RS2 (32-bit) 6.5, 6.0 6.5, 6.0, 5.5 Windows 8.1 Update (64-bit) 6.5, 6.0 6.5, 6.0, 5.5 Windows 8.1 Update (32-bit) 6.5, 6.0 6.5, 6.0, 5.5 Windows 8.1 (64-bit) 6.5, 6.0 - Windows 8.1 (32-bit) 6.5, 6.0 - Windows 8 (32/64-bit) 6.5, 6.0 - Windows 7 (32/64-bit) 6.5, 6.0 6.5, 6.0, 5.5 2.3.2. Linux Guest OS Support NVIDIA virtual GPU software supports the following Linux distributions as a guest OS on VMware vsphere: RN-07347-001 _v5.0 through 5.2 Revision 02 5

Validated Platforms Guest OS NVIDIA vgpu Pass-Through GPU Red Hat Enterprise Linux 7.0-7.3 and later compatible 7.x versions 6.5, 6.0 6.5, 6.0, 5.5 CentOS 7.0-7.3 and later compatible 7.x versions 6.5, 6.0 6.5, 6.0, 5.5 Red Hat Enterprise Linux 6.6 and later compatible 6.x versions 6.5, 6.0 6.5, 6.0, 5.5 CentOS 6.6 and later compatible 6.x versions 6.5, 6.0 6.5, 6.0, 5.5 Ubuntu 16.04 LTS 6.5, 6.0 6.5, 6.0, 5.5 Ubuntu 14.04 LTS 6.5, 6.0 6.5, 6.0, 5.5 RN-07347-001 _v5.0 through 5.2 Revision 02 6

Chapter 3. KNOWN PRODUCT LIMITATIONS Known product limitations for this release of NVIDIA virtual GPU software are described in the following sections. 3.1. vgpu profiles with 512 Mbytes or less of frame buffer support only 1 virtual display head on Windows 10 To reduce the possibility of memory exhaustion, vgpu profiles with 512 Mbytes or less of frame buffer support only 1 virtual display head on a Windows 10 guest OS. The following vgpu profiles have 512 Mbytes or less of frame buffer: Tesla M6-0B, M6-0Q Tesla M10-0B, M10-0Q Tesla M60-0B, M60-0Q Use a profile that supports more than 1 virtual display head and has at least 1 Gbyte of frame buffer. RN-07347-001 _v5.0 through 5.2 Revision 02 7

Known Product Limitations 3.2. NVENC requires at least 1 Gbyte of frame buffer Using the frame buffer for the NVIDIA hardware-based H.264/HEVC video encoder (NVENC) may cause memory exhaustion with vgpu profiles that have 512 Mbytes or less of frame buffer. To reduce the possibility of memory exhaustion, NVENC is disabled on profiles that have 512 Mbytes or less of frame buffer. Application GPU acceleration remains fully supported and available for all profiles, including profiles with 512 MBytes or less of frame buffer. NVENC support from both Citrix and VMware is a recent feature and, if you are using an older version, you should experience no change in functionality. The following vgpu profiles have 512 Mbytes or less of frame buffer: Tesla M6-0B, M6-0Q Tesla M10-0B, M10-0Q Tesla M60-0B, M60-0Q If you require NVENC to be enabled, use a profile that has at least 1 Gbyte of frame buffer. 3.3. VM failures or crashes on servers with 1 TB or more of system memory Support for vgpu and vsga is limited to servers with less than 1 TB of system memory. On servers with 1 TB or more of system memory, VM failures or crashes may occur. For example, when Citrix XenDesktop is used with a Windows 7 guest OS, a blue screen crash may occur. However, support for vdga is not affected by this limitation. This limitation applies only to systems with supported GPUs based on the Maxwell architecture: Tesla M6, Tesla M10, and Tesla M60. Resolution Limit the amount of system memory on the server to less than 1 TB. Set memmapmaxrammb to 1048064, which is equal to 1048576 minus 512. RN-07347-001 _v5.0 through 5.2 Revision 02 8

Known Product Limitations 3.4. VM running older NVIDIA vgpu drivers fails to initialize vgpu when booted A VM running a version of the NVIDIA guest VM drivers from a previous main release branch, for example release 4.4, will fail to initialize vgpu when booted on a VMware vsphere platform running the current release of Virtual GPU Manager. In this scenario, the VM boots in standard VGA mode with reduced resolution and color depth. The NVIDIA virtual GPU is present in Windows Device Manager but displays a warning sign, and the following device status: Windows has stopped this device because it has reported problems. (Code 43) Depending on the versions of drivers in use, the VMware vsphere VM s log file reports one of the following errors: A version mismatch between guest and host drivers: vthread-10 E105: vmiop_log: Guest VGX version(2.0) and Host VGX version(2.1) do not match A signature mismatch: vthread-10 E105: vmiop_log: VGPU message signature mismatch. Resolution Install the current NVIDIA guest VM driver in the VM. 3.5. Virtual GPU fails to start if ECC is enabled Tesla M60, Tesla M6, and GPUs based on the Pascal GPU architecture, for example Tesla P100 or Tesla P4, support error correcting code (ECC) memory for improved data integrity. Tesla M60 and M6 GPUs in graphics mode are supplied with ECC memory disabled by default, but it may subsequently be enabled using nvidia-smi. GPUs based on the Pascal GPU architecture are supplied with ECC memory enabled. However, NVIDIA vgpu does not support ECC memory. If ECC memory is enabled, NVIDIA vgpu fails to start. The following error is logged in the VMware vsphere VM s log file: vthread10 E105: Initialization: VGX not supported with ECC Enabled. RN-07347-001 _v5.0 through 5.2 Revision 02 9

Known Product Limitations Resolution Ensure that ECC is disabled on all GPUs. Before you begin, ensure that NVIDIA Virtual GPU Manager is installed on your hypervisor. 1. Use nvidia-smi to list the status of all GPUs, and check for ECC noted as enabled on GPUs. # nvidia-smi -q ==============NVSMI LOG============== Timestamp Driver Version : Tue Dec 19 18:36:45 2017 : 384.99 Attached GPUs GPU 0000:02:00.0 : 1 [...] Ecc Mode Current Pending 2. : Enabled : Enabled [...] Change the ECC status to off on each GPU for which ECC is enabled. # nvidia-smi -i id -e 0 id is the index of the GPU as reported by nvidia-smi. This example disables ECC for the GPU with index 0000:02:00.0. # nvidia-smi -i 0000:02:00.0 -e 0 Reboot the host. 4. Confirm that ECC is now disabled for the GPU. 3. # nvidia smi q ==============NVSMI LOG============== Timestamp Driver Version : Tue Dec 19 18:37:53 2017 : 384.99 Attached GPUs GPU 0000:02:00.0 [...] : 1 Ecc Mode Current Pending : Disabled : Disabled [...] RN-07347-001 _v5.0 through 5.2 Revision 02 10

Known Product Limitations 3.6. Single vgpu benchmark scores are lower than passthrough GPU A single vgpu configured on a physical GPU produces lower benchmark scores than the physical GPU run in passthrough mode. Aside from performance differences that may be attributed to a vgpu s smaller framebuffer size, vgpu incorporates a performance balancing feature known as Frame Rate Limiter (FRL), which is enabled on all vgpus. FRL is used to ensure balanced performance across multiple vgpus that are resident on the same physical GPU. The FRL setting is designed to give good interactive remote graphics experience but may reduce scores in benchmarks that depend on measuring frame rendering rates, as compared to the same benchmarks running on a passthrough GPU. Resolution FRL is controlled by an internal vgpu setting. NVIDIA does not validate vgpu with FRL disabled, but for validation of benchmark performance, FRL can be temporarily disabled by adding the configuration parameter pcipassthru0.cfg.frame_rate_limiter in the VM s advanced configuration options. This setting can only be changed when the VM is powered off. 1. 2. 3. 4. 5. Select Edit Settings. In Edit Settings window, select the VM Options tab. From the Advanced drop-down list, select Edit Configuration. In the Configuration Parameters dialog box, click Add Row. In the Name field, type the parameter name pcipassthru0.cfg.frame_rate_limiter, in the Value field type 0, and click OK. RN-07347-001 _v5.0 through 5.2 Revision 02 11

Known Product Limitations With this setting in place, the VM s vgpu will run without any frame rate limit. The FRL can be reverted back to its default setting by setting pcipassthru0.cfg.frame_rate_limiter to 1 or by removing the parameter from the advanced settings. 3.7. VMs configured with large memory fail to initialize vgpu when booted When starting multiple VMs configured with large amounts of RAM (typically more than 32GB per VM), a VM may fail to initialize vgpu. In this scenario, the VM boots in VMware SVGA mode and doesn t load the NVIDIA driver. The NVIDIA virtual GPU software GPU is present in Windows Device Manager but displays a warning sign, and the following device status: Windows has stopped this device because it has reported problems. (Code 43) The VMware vsphere VM s log file contains these error messages: RN-07347-001 _v5.0 through 5.2 Revision 02 12

Known Product Limitations vthread10 E105: vthread10 E105: vthread10 E105:... vthread10 E105:... vthread10 E105: vthread10 E105: vthread10 E105:... vthread10 E105: NVOS status 0x29 Assertion Failed at 0x7620fd4b:179 8 frames returned by backtrace VGPU message 12 failed, result code: 0x29 NVOS status 0x8 Assertion Failed at 0x7620c8df:280 8 frames returned by backtrace VGPU message 26 failed, result code: 0x8 Resolution vgpu reserves a portion of the VM s framebuffer for use in GPU mapping of VM system memory. The reservation is sufficient to support up to 32GB of system memory, and may be increased to accommodate up to 64GB by adding the configuration parameter pcipassthru0.cfg.enable_large_sys_mem in the VM s advanced configuration options This setting can only be changed when the VM is powered off. 1. 2. 3. 4. 5. Select Edit Settings. In Edit Settings window, select the VM Options tab. From the Advanced drop-down list, select Edit Configuration. In the Configuration Parameters dialog box, click Add Row. In the Name field, type the parameter name pcipassthru0.cfg.enable_large_sys_mem, in the Value field type 1, and click OK. With this setting in place, less GPU framebuffer is available to applications running in the VM. To accommodate system memory larger than 64GB, the reservation can be further increased by adding pcipassthru0.cfg.extra_fb_reservation in the VM s advanced configuration options, and setting its value to the desired reservation size in megabytes. The default value of 64M is sufficient to support 64 GB of RAM. We recommend adding 2 M of reservation for each additional 1 GB of system memory. For example, to support 96 GB of RAM, set pcipassthru0.cfg.extra_fb_reservation to 128. The reservation can be reverted back to its default setting by setting pcipassthru0.cfg.enable_large_sys_mem to 0, or by removing the parameter from the advanced settings. RN-07347-001 _v5.0 through 5.2 Revision 02 13

Chapter 4. RESOLVED ISSUES Issues Resolved in Release 5.0 No resolved issues are reported in this release for VMware vsphere. Issues Resolved in Release 5.1 Bug ID Summary and 1967625 NVIDIA vgpu utilization in guest VMs is incorrectly reported for vgpus using a fixed share scheduler 3D engine utilization in guest VMs should be reported as a percentage of the maximum physical GPU utilization the vgpu can consume. However, the utilization for vgpus using a fixed share scheduler does not correctly account for the vgpu's fixed share of the physical GPU cycles. Furthermore, the utilization reported by nvidia-smi pmon is inconsistent with the utilization reported by nvidia-smi dmon. Issues Resolved in Release 5.2 No resolved issues are reported in this release for VMware vsphere. RN-07347-001 _v5.0 through 5.2 Revision 02 14

Chapter 5. NVIDIA SOFTWARE SECURITY UPDATES For more information about NVIDIA s vulnerability management, visit the NVIDIA Product Security page. NVIDIA Software Security Updates in Release 5.2 CVE ID NVIDIA Issue Number CVE-2017-5753 CVE-2017-5753 Computer systems with microprocessors utilizing speculative execution and branch prediction may allow unauthorized disclosure of information to an attacker with local user access via a sidechannel analysis. RN-07347-001 _v5.0 through 5.2 Revision 02 15

Chapter 6. KNOWN ISSUES 6.1. Since 5.2: The license expires prematurely in Linux guest VMs In Linux guest VMs, the license expires before the default borrow period has elapsed. In normal operation, the license is renewed periodically at an interval that depends on the license borrow period. As a result, a failure to renew the license may cause the license to expire before the default borrow period has elapsed. To reduce the possibility of license-renewal failures caused by transient network issues, increase the license borrow period to a value of about 7 days. Open 200376678 RN-07347-001 _v5.0 through 5.2 Revision 02 16

Known Issues 6.2. Multiple display heads are not detected by Ubuntu 14.04 guest VMs After an Ubuntu 14.04 guest VM has acquired a license, multiple display heads connected to the VM are not detected. Version Ubuntu 14.04 To see all the connected display heads after the VM has acquired a license, open the Displays settings window and click Detect displays. Open 200334648 6.3. Since 5.1: On GPUs based on the Pascal architecture, Ubuntu 16.04 VMs run slowly after acquiring a license On GPUs based on the Pascal architecture, Ubuntu VMs to which an NVIDIA vgpu or pass-through GPU is assigned run slowly after acquiring a license. Ubuntu VMs that have not been assigned an NVIDIA vgpuor pass-through GPU run noticeably faster. After the VM has acquired a license, restart the lightdm service. Open. RN-07347-001 _v5.0 through 5.2 Revision 02 17

Known Issues 200359618 6.4. Resolution is not updated after a VM acquires a license and is restarted In a Red Enterprise Linux 7.3 guest VM, an increase in resolution from 1024 768 to 2560 1600 is not applied after a license is acquired and the gridd service is restarted. This issue occurs if the multimonitor parameter is added to the xorg.conf file. Version Red Enterprise Linux 7.3 Open 200275925 6.5. On Tesla P40, P6, and P4 GPUs, the default ECC setting prevents NVIDIA vgpu from starting On Tesla P40, Tesla P6, and Tesla P4 GPUs, the default error-correcting code (ECC) memory setting prevents NVIDIA vgpu from starting. By default, ECC memory is enabled on these GPUs, but NVIDIA vgpu does not support ECC memory. Before running NVIDIA vgpu, disable ECC memory as explained in Virtual GPU Software User Guide. Closed. RN-07347-001 _v5.0 through 5.2 Revision 02 18

Known Issues 200269717 6.6. Tesla P40 cannot be used in pass-through mode Pass-through mode on Tesla P40 GPUs and other GPUs based on the Pascal architecture does not work as expected. In some situations, after the VM is powered on, the guest OS crashes or fails to boot. Ensure that your GPUs are configured as described in Requirements for Using GPUs Based on the Pascal Architecture in Pass-Through Mode Not a bug 1944539 6.7. NVIDIA vgpu utilization in guest VMs is incorrectly reported for vgpus using a fixed share scheduler NVIDIA vgpu utilization in guest VMs is incorrectly reported for vgpus using a fixed share scheduler. 3D engine utilization in guest VMs should be reported as a percentage of the maximum physical GPU utilization the vgpu can consume. For example, a vgpu that is allocated a 25% share of the physical GPU should be reported as fully utilized (100%) when it is consuming 25% of the physical GPU's cycles. However, the utilization for vgpus using a fixed share scheduler does not correctly account for the vgpu's fixed share of the physical GPU cycles. Furthermore, the utilization reported by nvidia-smi pmon is inconsistent with the utilization reported by nvidia-smi dmon. RN-07347-001 _v5.0 through 5.2 Revision 02 19

Known Issues Resloved in version 5.1 1967625 6.8. NVIDIA vgpu encoder and process utilization counters don't work with Windows Performance Counters GPU encoder and process utilization counter groups are listed in Windows Performance Counters, but no instances of the counters are available. The counters are disabled by default and must be enabled. Enable the counters by running the following sequence of commands from a command shell: wmic /namespace:nv path System call enableprocessutilizationperfcounter wmic /namespace:nv path System call enableencodersessionsperfcounter If you need to disable the counters, run the following sequence of commands from a command shell: wmic /namespace:nv path System call disableprocessutilizationperfcounter wmic /namespace:nv path System call disableencodersessionsperfcounter Open 1971698 RN-07347-001 _v5.0 through 5.2 Revision 02 20

Known Issues 6.9. On Linux, 3D applications run slowly when windows are dragged When windows for 3D applications on Linux are dragged, the frame rate drops substantially and the application runs slowly. This issue does not affect 2D applications. Open 1949482 6.10. A segmentation fault in DBus code causes nvidia-gridd to exit on Red Hat Enterprise Linux and CentOS On Red Hat Enterprise Linux 6.8 and 6.9, and CentOS 6.8 and 6.9, a segmentation fault in DBus code causes the nvidia-gridd service to exit. The nvidia-gridd service uses DBus for communication with NVIDIA X Server Settings to display licensing information through the Manage License page. Disabling the GUI for licensing resolves this issue. Since 5.1: The GUI for licensing is disabled by default. Version Red Hat Enterprise Linux 6.8 and 6.9 CentOS 6.8 and 6.9 NVIDIA virtual GPU software 5.0 5.0 Only: This workaround requires sudo privileges. RN-07347-001 _v5.0 through 5.2 Revision 02 21

Known Issues As root, edit the /etc/nvidia/gridd.conf file to set the EnableUI option to FALSE. 2. Start the nvidia-gridd service. 1. 3. # sudo service nvidia-gridd start Confirm that the nvidia-gridd service has obtained a license by examining the log messages written to /var/log/messages. # sudo grep gridd /var/log/messages Aug 5 15:40:06 localhost nvidia-gridd: Started (4293) Aug 5 15:40:24 localhost nvidia-gridd: License acquired successfully. Open 200358191 200319854 1895945 6.11. Since 5.1: The nvidia-gridd service fails because the required configuration is not provided The nvidia-gridd service exits with an error because the required configuration is not provided. The known issue described in A segmentation fault in DBus code causes nvidia-gridd to exit on Red Hat Enterprise Linux and CentOS causes the NVIDIA X Server Settings page for managing licensing settings through a GUI to be disabled by default. As a result, if the required license configuration is not provided through the configuration file, the service exits with an error. Details of the error can be obtained by checking the status of the nvidia-gridd service. # service nvidia-gridd status nvidia-gridd.service - NVIDIA Grid Daemon Loaded: loaded (/usr/lib/systemd/system/nvidia-gridd.service; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Wed 2017-11-01 19:25:07 IST; 27s ago Process: 11990 ExecStopPost=/bin/rm -rf /var/run/nvidia-gridd (code=exited, status=0/success) Process: 11905 ExecStart=/usr/bin/nvidia-gridd (code=exited, status=0/success) RN-07347-001 _v5.0 through 5.2 Revision 02 22

Known Issues Main PID: 11906 (code=exited, status=1/failure) Nov 01 19:24:35 localhost.localdomain systemd[1]: Starting NVIDIA Grid Daemon... Nov 01 19:24:35 localhost.localdomain nvidia-gridd[11906]: Started (11906) Nov 01 19:24:35 localhost.localdomain systemd[1]: Started NVIDIA Grid Daemon. Nov 01 19:24:36 localhost.localdomain nvidia-gridd[11906]: Failed to open config file : /etc/nvidia/gridd.conf error :No such file or directory Nov 01 19:25:07 localhost.localdomain nvidia-gridd[11906]: Service provider detection complete. Nov 01 19:25:07 localhost.localdomain nvidia-gridd[11906]: Shutdown (11906) Nov 01 19:25:07 localhost.localdomain systemd[1]: nvidia-gridd.service: main process exited, code=exited, status=1/failure Nov 01 19:25:07 localhost.localdomain systemd[1]: Unit nvidia-gridd.service entered failed state. Nov 01 19:25:07 localhost.localdomain systemd[1]: nvidia-gridd.service failed. Use a configuration file to license NVIDIA virtual GPU software on Linux as explained in Virtual GPU Client Licensing User Guide. Open 200359469 6.12. Since 5.1: The Apply button is disabled after change to unlicensed mode After the mode is changed from licensed Quadro Virtual Datacenter Workstation Edition mode to Unlicensed Tesla mode, the Apply button on the Manage GRID License page is disabled. As a result, NVIDIA X Server Settings cannot be used to switch to Tesla (Unlicensed) mode on a licensed system. 1. 2. 3. 4. 5. Start NVIDIA X Server Settings by using the method for launching applications provided by your Linux distribution. In the NVIDIA X Server Settings window that opens, click Manage GRID License. Clear the Primary Server field. Select the Tesla (unlicensed) option. Click Apply. RN-07347-001 _v5.0 through 5.2 Revision 02 23

Known Issues Open 200359624 6.13. Licenses remain checked out when VMs are forcibly powered off NVIDIA virtual GPU software licenses remain checked out on the license server when non-persistent VMs are forcibly powered off. The NVIDIA service running in a VM returns checked out licenses when the VM is shut down. In environments where non-persistent licensed VMs are not cleanly shut down, licenses on the license server can become exhausted. For example, this issue can occur in automated test environments where VMs are frequently changing and are not guaranteed to be cleanly shut down. The licenses from such VMs remain checked out against their MAC address for seven days before they time out and become available to other VMs. Resolution If VMs are routinely being powered off without clean shutdown in your environment, you can avoid this issue by shortening the license borrow period. To shorten the license borrow period, set the LicenseInterval configuration setting in your VM image. For details, refer to Virtual GPU Client Licensing User Guide. Closed 1694975 RN-07347-001 _v5.0 through 5.2 Revision 02 24

Known Issues 6.14. Memory exhaustion can occur with vgpu profiles that have 512 Mbytes or less of frame buffer Memory exhaustion can occur with vgpu profiles that have 512 Mbytes or less of frame buffer. This issue typically occurs in the following situations: Full screen 1080p video content is playing in a browser. In this situation, the session hangs and session reconnection fails. Multiple display heads are used with Citrix XenDesktop or VMware Horizon on a Windows 10 guest VM. Higher resolution monitors are used. Applications that are frame-buffer intensive are used. NVENC is in use. To reduce the possibility of memory exhaustion, NVENC is disabled on profiles that have 512 Mbytes or less of frame buffer. When memory exhaustion occurs, the NVIDIA host driver reports Xid error 31 and Xid error 43 in the VMware vsphere log file vmware.log in the guest VM s storage directory. The following vgpu profiles have 512 Mbytes or less of frame buffer: Tesla M6-0B, M6-0Q Tesla M10-0B, M10-0Q Tesla M60-0B, M60-0Q The root cause is a known issue associated with changes to the way that recent Microsoft operating systems handle and allow access to overprovisioning messages and errors. If your systems are provisioned with enough frame buffer to support your use cases, you should not encounter these issues. Use an appropriately sized vgpu to ensure that the frame buffer supplied to a VM through the vgpu is adequate for your workloads. Monitor your frame buffer usage. If you are using Windows 10, consider these workarounds and solutions: Use a profile that has 1 Gbyte of frame buffer. RN-07347-001 _v5.0 through 5.2 Revision 02 25

Known Issues Optimize your Windows 10 resource usage. To obtain information about best practices for improved user experience using Windows 10 in virtual environments, complete the NVIDIA GRID vgpu Profile Sizing Guide for Windows 10 download request form. Additionally, you can use the VMware OS Optimization Tool to make and apply optimization recommendations for Windows 10 and other operating systems. Open 200130864 1803861 6.15. vgpu VM fails to boot in ESXi 6.5 if the graphics type is Shared If vsga is being used, this issue shouldn't be encountered and changing the default graphics type is not necessary. On VMware vsphere Hypervisor (ESXi) 6.5, after vgpu is configured, VMs to which a vgpu is assigned may fail to start and the following error message may be displayed: The amount of graphics resource available in the parent resource pool is insufficient for the operation. The vgpu Manager VIB provides vsga and vgpu functionality in a single VIB. After this VIB is installed, the default graphics type is Shared, which provides vsga functionality. To enable vgpu support for VMs in VMware vsphere 6.5, you must change the default graphics type to Shared Direct. If you do not change the default graphics type you will encounter this issue. Version VMware vsphere Hypervisor (ESXi) 6.5 Change the default graphics type to Shared Direct as explained in Virtual GPU Software User Guide. RN-07347-001 _v5.0 through 5.2 Revision 02 26

Known Issues Open 200256224 6.16. ESXi 6.5 web client shows high memory usage even when VMs are idle On VMware vsphere Hypervisor (ESXi) 6.5, the web client shows a memory usage alarm with critical severity for VMs to which a vgpu is attached even when the VMs are idle. When memory usage is monitored from inside the VM, no memory usage alarm is shown. The web client does not show a memory usage alarm for the same VMs without an attached vgpu. Version VMware vsphere Hypervisor (ESXi) 6.5 Avoid using the VMware vsphere Hypervisor (ESXi) 6.5 web client to monitor memory usage for VMs to which a vgpu is attached. Not an NVIDIA bug 200191065 6.17. NVIDIA Virtual GPU Manager must not be on a host in a VMware DRS cluster The ESXi host on which the NVIDIA Virtual GPU Manager for vsphere is installed must not be a member of a VMware Distributed Resource Scheduler (DRS) cluster. The installer for the NVIDIA driver for NVIDIA virtual GPU software cannot locate RN-07347-001 _v5.0 through 5.2 Revision 02 27

Known Issues the NVIDIA virtual GPU software GPU card on a host in a VMware DRS Cluster. Any attempt to install the driver on a VM on a host in a DRS cluster fails with the following error: NVIDIA Installer cannot continue This graphics driver could not find compatible graphics hardware. Version Move NVIDIA Virtual GPU Manager to a host outside the DRS cluster. 1. 2. 3. 4. 5. 6. Remove NVIDIA Virtual GPU Manager from the host in the DRS cluster. Create a cluster of VMware ESXi hosts outside the DRS domain. Install the NVIDIA Virtual GPU Manager on an ESXi host in the cluster that you created in the previous step. Create a vsphere VM for use with NVIDIA vgpu. Configure the vsphere VM with NVIDIA vgpu. Boot the vsphere VM and install the NVIDIA driver for NVIDIA vgpu. For instructions for performing these tasks, refer to Virtual GPU Software User Guide. Open 1933449 6.18. GNOME Display Manager (GDM) fails to start on Red Hat Enterprise Linux 7.2 and CentOS 7.0 GDM fails to start on Red Hat Enterprise Linux 7.2 and CentOS 7.0 with the following error: Oh no! Something has gone wrong! Permanently enable permissive mode for Security Enhanced Linux (SELinux). 1. As root, edit the /etc/selinux/config file to set SELINUX to permissive. SELINUX=permissive RN-07347-001 _v5.0 through 5.2 Revision 02 28

Known Issues 2. Reboot the system. ~]# reboot For more information, see Permissive Mode in Red Hat Enterprise Linux 7 SELinux User's and Administrator's Guide. Not an NVIDIA bug 200167868 6.19. NVIDIA Control Panel fails to start and reports that you are not currently using a display that is attached to an Nvidia GPU When you launch NVIDIA Control Panel on a VM configured with vgpu, it fails to start and reports that you are not using a display attached to an NVIDIA GPU. This happens because Windows is using VMware s SVGA device instead of NVIDIA vgpu. Fix Make NVIDIA vgpu the primary display adapter. Use Windows screen resolution control panel to make the second display, identified as 2 and corresponding to NVIDIA vgpu, to be the active display and select the Show desktop only on 2 option. Click Apply to accept the configuration. You may need to click on the Detect button for Windows to recognize the display connected to NVIDIA vgpu. If the VMware Horizon/View agent is installed in the VM, the NVIDIA GPU is automatically selected in preference to the SVGA device. Open RN-07347-001 _v5.0 through 5.2 Revision 02 29

Known Issues 6.20. VM configured with more than one vgpu fails to initialize vgpu when booted Using the current VMware vcenter user interface, it is possible to configure a VM with more than one vgpu device. When booted, the VM boots in VMware SVGA mode and doesn t load the NVIDIA driver. The additional vgpu devices are present in Windows Device Manager but display a warning sign, and the following device status: Windows has stopped this device because it has reported problems. (Code 43) NVIDIA vgpu currently supports a single virtual GPU device per VM. Remove any additional vgpus from the VM configuration before booting the VM. Open 6.21. A VM configured with both a vgpu and a passthrough GPU fails to start the passthrough GPU Using the current VMware vcenter user interface, it is possible to configure a VM with a vgpu device and a passthrough (direct path) GPU device. This is not a currently supported configuration for vgpu. The passthrough GPU appears in Windows Device Manager with a warning sign, and the following device status: Windows has stopped this device because it has reported problems. (Code 43) Do not assign vgpu and passthrough GPUs to a VM simultaneously. RN-07347-001 _v5.0 through 5.2 Revision 02 30

Known Issues Open 1735002 6.22. vgpu allocation policy fails when multiple VMs are started simultaneously If multiple VMs are started simultaneously, vsphere may not adhere to the placement policy currently in effect. For example, if the default placement policy (breadth-first) is in effect, and 4 physical GPUs are available with no resident vgpus, then starting 4 VMs simultaneously should result in one vgpu on each GPU. In practice, more than one vgpu may end up resident on a GPU. Start VMs individually. Not an NVIDIA bug 200042690 6.23. Before Horizon agent is installed inside a VM, the Start menu s sleep option is available When a VM is configured with a vgpu, the Sleep option remains available in the Windows Start menu. Sleep is not supported on vgpu and attempts to use it will lead to undefined behavior. Do not use Sleep with vgpu. Installing the VMware Horizon agent will disable the Sleep option. RN-07347-001 _v5.0 through 5.2 Revision 02 31

Known Issues Closed 200043405 6.24. vgpu-enabled VMs fail to start, nvidiasmi fails when VMs are configured with too high a proportion of the server s memory. If vgpu-enabled VMs are assigned too high a proportion of the server s total memory, the following errors occur: One or more of the VMs may fail to start with the following error: The available Memory resources in the parent resource pool are insufficient for the operation When run in the host shell, the nvidia-smi utility returns this error: -sh: can't fork For example, on a server configured with 256G of memory, these errors may occur if vgpu-enabled VMs are assigned more than 243G of memory. Reduce the total amount of system memory assigned to the VMs. Closed 200060499 RN-07347-001 _v5.0 through 5.2 Revision 02 32

Known Issues 6.25. On reset or restart VMs fail to start with the error VMIOP: no graphics device is available for vgpu On a system running a maximal configuration, that is, with the maximum number of vgpu VMs the server can support, some VMs might fail to start post a reset or restart operation. Fix Upgrade to ESXi 6.0 Update 1. Closed 200097546 6.26. nvidia-smi shows high GPU utilization for vgpu VMs with active Horizon sessions vgpu VMs with an active Horizon connection utilize a high percentage of the GPU on the ESXi host. The GPU utilization remains high for the duration of the Horizon session even if there are no active applications running on the VM. None Open Partially resolved for Horizon 7.0.1: For Blast connections, GPU utilization is no longer high. For PCoIP connections, utilization remains high. RN-07347-001 _v5.0 through 5.2 Revision 02 33

Known Issues 1735009 6.27. Multiple WebGL tabs in Microsoft Internet Explorer may trigger TDR on Windows VMs Running intensive WebGL applications in multiple IE tabs may trigger a TDR on Windows VMs. Disable hardware acceleration in IE. To enable software rendering in IE, refer to the Microsoft knowledge base article How to enable or disable software rendering in Internet Explorer. Open 200148377 RN-07347-001 _v5.0 through 5.2 Revision 02 34

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