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Level 1 Internet Safety for IT Users (7574-135) ITQ (QCF) Assignment guide for Candidates Assignment A www.cityandguilds.com November 2011 Version 1.0

About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and HAB (the Hospitality Awarding Body). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2010 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions on the City & Guilds website also apply. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0)20 7294 2850 or faxing +44 (0)20 7294 3387. Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 (Centres) T +44 (0)844 543 0033 (Learners) www.cityandguilds.com learnersupport@cityandguilds.com

Contents Unit 135 Internet Safety for IT Users Assignment A Introduction Information for Candidates 2 Candidate instructions 3 Level 1 Assignment A Version 1.0 Internet Safety for IT Users (7574-135) 1

Level 1 Internet Safety for IT Users (7574-135) Assignment A Introduction Information for Candidates About this document This assignment comprises all of the assessment for Level 1 Internet Safety for IT Users (7574-135). Health and safety You are responsible for maintaining the safety of others as well as your own. You are asked to work safely at all times. You will not be allowed to continue with an assignment if you compromise any of the Health and Safety requirements. Time allowance The recommended time allowance for this assignment is one and a half hours. 2 Level 1 Assignment A Version 1.0 Internet Safety for IT Users (7574-135)

Level 1 Internet Safety for IT Users (7574-135) Candidate instructions Time allowance: one and a half hours. The assignment: This assignment is made up of four tasks Task A - Working Safely Online Task B - Protecting Your Data Task C - Risks that can exist when using the internet Task D - Legal constraints and online guidelines Scenario You work as an assistant for a local internet service provider. The technical support team have been receiving enquires from customers on non-technical issues. The questions asked have been collated and you have been asked to produce a simple FAQ (frequently asked questions) sheet which will be uploaded to the company website. You are advised to keep your answers brief but not to give Yes/No answers. Your line manager has also asked you to demonstrate your skills by including some screen prints and has included additional guidance for you in the brackets after some of the tasks. Read all of the instructions carefully and complete the tasks in the order given. Task A Working safely online 1 What is the best way of dealing with unwanted emails (Spam) from the same source and from different sources? (Give two examples and produce a printout of how you would set up an email account to deal with spam from the same source.) 2 What is meant by the term secure password? (Give two examples, one for each of a strong and a weak password.) 3 What is cyber bullying? Level 1 Assignment A Version 1.0 Internet Safety for IT Users (7574-135) 3

4 If I find offensive materials posted on the internet, is there anyone I can report it to? (Give one example of an organisation that deals with offensive materials and include a screen print of their home page.) 5 Where can I get help and information on e-safety from the internet? (Give one example and include a screen print of the source s home page.) 6 I am a member of a web-based discussion forum and I am noticing abusive comments being made by other members. Can anything be done to monitor behaviour on these sites? Task B Protecting your data 1 My employer has lots of clients and their personal details are held in our computer system. Because of freedom of information, can I give their personal details to anyone who asks for the information? 2 What is the best method of protecting a computer system that is connected to the internet? (Give two examples and include a screen print of your computer s current protection.) 3 When I log onto a shopping website to make a purchase I notice that the URL changes from http:// to https:// and a padlock icon appears. What does this mean? (Include a screen print showing the changes.) 4 I want to share some data on a network but don t want everyone to view it. What should I do? Task C Risks that can exist when using the internet 1 What risks can the internet pose to personal safety? (Give three examples) 2 Is there any risk to my computer s data security when I use the internet? (Give one example and include a screen print to support your answer.) 3 If I download files or images from unknown sources, can my computer be harmed in any way and how can it be prevented? (Include a screen print of your suggested remedy.) 4 Level 1 Assignment A Version 1.0 Internet Safety for IT Users (7574-135)

4 How can I minimise personal risk when using the internet? (Give one example) 5 Am I allowed to download and freely use all information that I find on the internet such as text and pictures? (Include a screen print of one restriction.) 6 When downloading information from the internet, what factors should be considered to check its reliability? (Give two examples) Task D Legal constraints and online guidelines 1 I have found some pictures on the internet that are Royalty Free. Can I freely use them in a book that I want to have published? (Include a suitable screen print to support your answer.) 2 Are there any legal constraints in place to monitor behaviour on the internet in relation to sexual offences and/or children? (Give one example and a suitable screen print to support your answer.) 3 What does the term netiquette mean? When you have finished working: Sign each document above your name and label all removable storage media with your name. Hand all paperwork and removable storage media to your assessor. If the assignment is taken over more than one period, all paperwork and removable media must be returned to the test supervisor at the end of each sitting. End of assignment Level 1 Assignment A Version 1.0 Internet Safety for IT Users (7574-135) 5

Published by City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0)844 543 0000 (Centres) T +44 (0)844 543 0033 (Learners) www.cityandguilds.com City & Guilds is a registered charity established to promote education and training 6 Level 1 Assignment A Version 1.0 Internet Safety for IT Users (7574-135)