Multipurpose Community Internet Center

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International Telecommunication Union Indonesian Private Sector Experience & Recommendation: Multipurpose Community Internet Center Rudi Rusdiah Association of Community Internet Center APWKomitel Indonesian ICT Coordination Team (TKTI)

Geography Facts: Today 220 million populations (2004). It has 33 provincial government, 268 regencies, 4,044 districts, 69,112 villages(locality). More than 70% of the area are water, 17,000 islands in three time zone Urban Area: 13,472 villages(20%) & 86 millions populations ( 42%) Rural Area : 55.634 villages (80%) & 119 millions populations.(58%) USO Data: 43,022 villages (61%) still left unwired ( no voice telecom line most lack of electricity) but within the footprint of satellite ( D.G Postel )

ICT Infrastructure indicator: The third country in the world that used satellite technology for communication infrastructure among islands, provinces and regencies because it is the only way to cover the Nation. Broadband ( ADSL, Cable TV) available only in big capital cities. In rural area VSAT is the only solution (100,000 VSAT) Computer density 3% ( 4.8 million PC) Fixed Telecom: 4%, Cellular/Mobile: 14% (30 millions)

Internet & PIAC Indicator Internet Subscriber = 1.8 millions (1%). Internet User = 12 millions (6 %). Ratio: 6 : 1 % use of Public Internet (cyber café) = 42%, Office sharing 40%. Outdoor Wireless (OWLAN) Link 2.4Ghz distribute bandwidth in some remote cities (4,000+ users) remote urban (no terrestrial telecommunication) Indoor Wireless LAN or Hotspot in busy urban (hotel, malls, café & university) 100 + Warnet or Cyber Café = 4,000 unit & Wartel or Public Telephone = 220,000unit in urban cities. (Private Sector initiative) Warposnet (Post Office internet access) 100 locations Library/CD +PC access = 20 locations (warintek) Government rural internet-center = 4 locations (ie: epabelan). USO program in 2004 =3990 locations Telephone satellite (voice only) & 45 VSAT. Government USO focus in rural area no telecom infrastructure.

Private Sector Agenda Private sector (SME) lead some initiatives: 1. Private sector activity & development of the PIAC industry. Association facilitate SME member thru collaboration & better communication with Government & SME 2. PPP (Public Private partnership) PIAC (CAP) Participate in Government working group on : Coordination ( member of coordinating team TKTI), Working Group on Infrastructure (CAP/OSOL) and Regulatory Framework ( 2.4ghz WLAN licensing, cyber law etc).

Mapping of Internet Café in Indonesia Directory of Internet Café 1/3 If western countries have always on infrastructure with mobile phone Technology & mobile Internet access. Our dream/vision with this Community Center Directory is : near on, where ever you travel in Indonesia cities, you can find closest cyber café The idea can be extended to any developing countries...forming global Information society network We recommend this to Mexico workshop

Mapping of Internet Café in Indonesia Directory of Internet Café 3/3 Directory & Database Internet Centre, Hotspot, MCI Center In Indonesia October 2003

Website address: www.apwkomitel.org

Why APWKomitel need industry vision & strategy?? IS as Driver?? IT as enabler?? Old Internet Cafe (Demand Unknown) Demand > Supply Demand < Supply? ( Internet Hype ) & warnet start to grow Demand = 42 % of Internet user from public internet access Data: APWKomitel R&D MCI Center book Warnet grow every where In the big city at high rate by young SME Many warnet start to close down (exit the industry), but some still survive or Reengineering Association APWKomitel start to introduce the Concept of MCI Center. Competing and Supplying Internet Services based on Value, not Low Cost Niche Market Strategy (Community) and Value Proposition

Why MCI CENTER as industry vision( model)? Data: Litbang APWKomitel Buku MCI Center PRODUCT Internet Application (Multipurpose) elearning, ebusiness, edutainment, ecommunity

Warnet (cybercafe) depends highly on IT infrastructure : Operational Excellence : Quality of Service (Q.o.S) & Service Level (SLA)

Business model Warnet / CAP/MCI Center VALUE/PRODUCT PROPOSITION TO COMMUNITY MOU Open University on Distant learning in remote Cities (200,000 student) Game Center Game Online Warnet Rural Area (West Papua) Elearning Center Edutainment Center Warnet container/mobile Warnet OSOL (School cyber-cafe) E-business /E-traveler application?

Reference Book published by APWKomitel: Business model & Directory warnet Business & Future Model Regulation Frame Work & Global Internet Society WSIS CAP Internet Technology & Access Human Resources Development Directory of 400 warnet in Indonesia ISBN: 979-732-400-1 Info buku: www.apwkomitel.org Penerbit: Grasindo Gramedia Group Rp 45.000,-

2. PPP (Public Private partnership) CAP (Community Access Point) building community internet center

Edutainment education & entertainment OSOL One school One Lab PC. Pilot Project with = 8 school M.O.U between our association and Open University Making warnet/cybercafe as virtual class room M.O.E initiated project 2,000 school with internet access

Remote Town Warnet in West Papua Papua is the biggest island in the world Located in the most East part of Indonesia

International Telecommunication Union Conclusion/Recommendation Directory of Internet Center is important to facilitate near on to developing countries and toward vision of WSIS declaration. Important for future development of Global Information Society or Community. Recommend this network of directory be adopted globally, besides making Global measurement? Translation of our MCI Center publication in English & other language ( sharing business plan, regulatory framework, infrastructure/technology even future strategy relating to WSIS declaration and plan, if facilitate by any institution ). SME always regarded as important in many Government/Donor documents, unfortunately during implementation, small players are the most forgotten party. Global measurement often neglect Private sector participation (ie: Measurement focus on DCC, government led initiative, where private sector involvement is neglected ). Ie: Mexico strong government drive PIAC compared to Indonesian Private sector drive PIAC especially in urban. Public Private Partnership (PPP) in Indonesia is still Private sector initiative/drive in the urban area. Looking forward for closer collaboration PPP in the future locally and globally.

International Telecommunication Union APWKOMITEL (Association of Community Internet Center Asosiasi Pengusaha Warnet) RUDI RUSDIAH Email: rusdiah@rad.net.id Website: http://www.apwkomitel.org Model Supported by: