How to Use HangerOneSource.Com Because of the importance of putting forth consistent messaging, protecting the Hanger brand(s) and complying with critical privacy measures, no marketing or collateral materials will be created or modified without approval by the Hanger business unit s Marketing Department. Additionally, printing of marketing material should be completed through OneSource, Hanger s only approved print vendor. This document will serve as a guide to assist in navigating the HangerOneSource.com website. 1) To log into HangerOneSource.com you must have a login/password created by OneSource representatives. To do so, visit www.hangeronesource.com, select the ORDER Marketing Materials button. Under the Sign In form, you will see Do you need a user name and password? Click Here. Select this link and fill out the form. A representative will review your submission and send you login information via email. 2) Once you have your login information, you will be able to enter this information into the User Name and Password fields under ORDER Marketing Materials, Artwork Canvas Gallery OR Credit Card-Personal Purchases. MARKETING MATERIALS ORDERING (to charge Avante ONLY) 1) Once logged in to the Marketing Materials section, you will see the following screen. C B A 3/5/13 How to Use HangerOneSource.Com Page 1
2) To browse for material, you can view several different ways: A. Select an item from the scrolling product line in the middle of the screen. B. Select an item from the left hand navigation. C. Enter a search term or item number in the search bar at the top right hand side of the screen. Item numbers can be found on the back of most marketing material products. Please note: The search field is a one to one match so if you are looking for a particular type of item (i.e. bag, badge, pen), use a singular keyword like bag, and not bags or leg bags. 3) Once you have found the item you seek, select it. 4) If the item requires additional information from you, you will have to fill out the required fields on the form. For example, name badges require first name, last name, title, photo (if you selected the photo version) and what type of fastener. Required fields will always be indicated in red. The item may require you to select a Create New button to begin this process. 3/5/13 How to Use HangerOneSource.Com Page 2
5) Once you have filled out the required information, click Save to save over any previous copies you have created for the same person/location. Click "Save as New" ONLY if you want to create a separate item for a new person or location. After saving you will get a preview of your item to review. You can also view a PDF version of the item by selecting View PDF link on the top right hand corner. If edits need to be made, you may select the Edit link near the same area as well. You may also remove the item by selecting the Remove link. This PDF will also allow you to view the back of any documents as a 2 nd page of the PDF as well as view the small type on envelopes, letterhead, etc. Please be sure to review this PDF proof carefully as the item will print exactly as you see in the PDF proof. 6) Once you are happy with your order, select the quantity you would like to purchase (all items will have the base price provided to you on this screen). The screen will calculate how much you are purchasing if selecting multiple copies of the item. Select the Add to Order button at this time. 7) The next screen will provide you with the Shopping Cart. You can do many things here. A) If you need to purchase more items select the Continue Shopping link. B) If you are done shopping, but are not ready to check out yet, you can select the Save Changes link and come back later to purchase. C) If you have decided not to make the order, you may select the Cancel Order link. Your Shopping Cart will then be empty. 3/5/13 How to Use HangerOneSource.Com Page 3
D) If you would just like to remove certain items from your Shopping Cart, select the checkbox next to the items you want to remove and select the Remove Selected link. E) If you are ready to check out, you must then enter the Business Purpose for Order and enter your Avante Code. Once those two items are entered, you may select the Check Out button. E D B C A 8) The following screens will ask for the details needed to complete the order. At the Confirmation screen be sure to confirm your details are correct and select the Submit Order button. *At this point you should get a confirmation on screen with an order ID number as well as an email from commerce@standardregister.com with the details of your order. Your order is not completed until you hit SUBMIT and receive an order ID number. PLEASE NOTE: For MOST users, only Clothing and Promotional items require RVP approval so if any of the items on an order are time sensitive you may want to place multiple orders, one for Forms/Stationary and Marketing items and a separate order for Promotional and Clothing items. 3/5/13 How to Use HangerOneSource.Com Page 4
ARTWORK CANVAS GALLERY ORDERING 1) You will use your same login and password for ordering Artwork. Visit www.hangeronesource.com and select the Artwork Canvas Gallery button. Once logged in to the Artwork Canvas Gallery section, you will see the following screen. PLEASE NOTE: If you have personalized the password for your regular or Order Marketing Materials password you will need to log into the Artwork site using the default password you were given originally and then personalize this password as well. If you have any questions regarding the default password or issues logging in please call the Hanger OneSource Help Desk at 866-324-1950. C B A 2) To browse for artwork, you can view several different ways: A. Select an item from the scrolling product line in the middle of the screen. B. Select Click HERE for Artwork Catalog and scroll through the options. C. Enter a search term or item number in the search bar at the top right hand side of the screen. 3/5/13 How to Use HangerOneSource.Com Page 5
3) Once you have found the item you seek, please select a quantity. Then click the Add to Order button. 4) The next screen will provide you with the Shopping Cart. You can do many things here. If you need to purchase more items select the Continue Shopping link. If you are done shopping, but are not ready to check out yet, you can select the Save Changes link and come back later to purchase. If you have decided not to make the order, you may select the Cancel Order link you re your Shopping Cart will then be empty. If you would just like to remove certain items from your Shopping Cart, select the checkbox next to the items you want to remove and select the Remove Selected link. If you are ready to check out, you must then enter the Business Purpose for Order. Your avante code will pre-fill in the appropriate section. If you have multiple avante code options you must choose the correct one from the dropdown box. Once entered, you may select the Check Out button. 5) The following screens will ask for the details needed to complete the order. At the Confirmation screen be sure to confirm your details are correct and select the Submit Order button. *At this point you should get a confirmation on screen with an order ID number as well as an email from commerce@standardregister.com with the details of your order. Your order is not completed until you hit SUBMIT and receive an order ID number. 3/5/13 How to Use HangerOneSource.Com Page 1
CREDIT CARD Personal Purchases Personal Credit Card ONLY. DO NOT Use your Hanger issued Credit card. If Hanger is to be charged for the merchandise please log in to the Order Marketing Materials section of the site and charge the appropriate avante code(s). 1) Once logged in to the Credit Card section, you will see the following screen. 2) Please note that you may only purchase Promotional Items or Hanger Wear using your personal credit card. 3) You may review and add items to your shopping cart by doing any of the following: A. Select an item from the scrolling product line in the middle of the screen. B. Select an item from the left hand navigation. C. Enter a search term or item number in the search bar at the top right hand side of the screen. Please note: The search field is a one to one match so if you are looking for a particular type of item (i.e. polo, bottle, scrub set), use a singular keyword like scrub, and not scrubs or scrub top. 4) Most clothing items require you to choose the Logo (if you are in a clinic setting please choose the Hanger Clinic logo NOT the Hanger Corporate) 3/5/13 How to Use HangerOneSource.Com Page 2
5) Once you have selected Color, Logo and Size, the quantity available will show directly beneath the Add to Order button. Once you select the quantity you would like to purchase the total price will appear in the Item Total field, directly below the Order Quantity box. The screen will show total price if selecting multiple copies of the same item. Select the Add to Order button at this time. 6) The next screen will provide you with the Shopping Cart. You can do many things here. A) If you need to purchase more items select the Continue Shopping link. B) If you are done shopping, but are not ready to check out yet, you can select the Save Changes link and come back later to purchase. C) If you have decided not to make the order, you may select the Cancel Order link. Your Shopping Cart will then be empty. 3/5/13 How to Use HangerOneSource.Com Page 3
D) If you would just like to remove certain items from your Shopping Cart, select the checkbox next to the items you want to remove and select the Remove Selected link. E) You must enter the Business Purpose for Order prior to clicking on the Check Out button. We apologize but due to system limitations this field is required for every order, even personal. Please type Personal Order in this field. Your order does NOT require approval. F) If you see a drop down box for your avante code on the screen above this means you are logged in to the Order Marketing Materials section of the site and your avante will be charged. Please cancel the order, Log Out and Log back in to the Credit Card Personal Purchases section of the site. 8) The next screen will ask you to complete your shipping address. You may also save this as your billing address, if applicable. Once completed please click on the Continue button. 3/5/13 How to Use HangerOneSource.Com Page 4
9) The next screen is where you may enter your personal credit card information and create your Billing Address. The default Billing Address is the Hanger corporate office in Austin. If you neglect to enter a billing address the Austin address will appear on your invoice but Hanger WILL NOT be charged for your order. 10) Once completed please click the Continue button. This will give you the opportunity to review your order. Be sure to confirm your details are correct and select the Submit Order button. *At this point you should get a confirmation on screen with an order ID number as well as an email from commerce@standardregister.com with the details of your order. Your order is not completed until you hit SUBMIT and receive an order ID number. 3/5/13 How to Use HangerOneSource.Com Page 5